The jesselton hotel is a lovely friendly quirky hotel , we asked to move after the first night as our air conditioning was not working but it was no trouble and they actually upgraded us to the penthouse suite. The rooms were lovely and clean as well as the bathroom with a separate shower . The staff were amazing , very welcoming and friendly and helped without a second glance, a special thank you to Saiful who was on reception what a lovely man who made us laugh and was very helpful. The only downside to the hotel was that the traffic could be a bit noisy in the mornings but this was fine with us as we were up and out exploring but if you need a nice hotel as a base with good staff this is a good one 😊😊
Stayed for 2 nights either end of our holiday. The first night we were upgraded to the suite which was a pleasant surprise. We went back to stay a week later for another night and had booked the boutique king, but we were put in a boutique extra, which included a queen bed and a single. Thought it was odd, but didn’t question at the time and we were only there 1 night so not a big issue. The room was very small! Great location but would more than likely stay somewhere else next visit. Breakfast wasn’t included but we did try the restaurant for breakfast and I would not recommend.
I was given a room in the original wing. The hotel is in need of TLC. You can see that the hotel had it's good days. The location is central. The power fuse blew in my room. Windows does not block much road noise, and you can hear the doors banging outside. I found it hard to sleep. Housekeeping staff are quite nice. However, more smiles are needed at the lobby, especially at the wine area. The security guard is constantly on his phone sitting around the hotel at various levels. There wasn't a colonial uniformed guard. I would probably return after a renovation. However, there are better hotels at this price range in KK. This hotel needs a new manager.
The Jesselton is very central (though not with a sea view) and reasonably priced. There was no breakfast but we found a good place for that a short walk away. We stayed three nights to get over the jet lag we anticipated from our flight from London and it served its purpose for that well though two would have done the trick. Kota Kinabalu is not the most exciting place to be and had we just spent the three nights we would have been satisfied. Unfortunately we returned, after our adventure up the river from Sandakan, for a further four. If you are going to spend such a time in KK it might be worth looking at the resort hotels. The staff are very pleasant and the room we had was comfortable and quiet whilst looking out over the Sunday market. There are plenty of restaurants…
Arrived late from Adelaide. Smooth checkin. Didn’t get to experience our included breakie due to 530 trip to airport next morning, however a basic takeaway breakfast was provided. The staff made a great impression and everything went smoothly. Friendly hospitality, complimentary upgrade and well organised. Great location for easy access to restaurants and shops. Returned at the end of our 9 day Sabah travels for one night and again had consistent experience. Could not fault the service. Thank you