The Jesselton Hotel

The Jesselton Hotel

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Panorama of the Deluxe Twin Room at The Jesselton Hotel
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About

4.0
#16 of 120 hotels in Kota Kinabalu
4.5 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
The Jesselton Hotel welcomes business and leisure travelers alike with a central location in the heart of the city and an array of selection for places to visit; encapsulating the full lifestyle of a city life within a tropical haven. Located on 69 Gaya Street, the hotel doors open to a Sunday Market which has become the place to go on for some retail therapy. Another great place to experience the culture and the livelihood of the Sabahan families on a Sunday outing. The hotel is just a few minutes’ walk from the Sabah Tourism Corporation office, KK Heritage Walk and Night Market, Shopping Malls and about a 20 minutes’ drive from the Kota Kinabalu International Airport (KKIA). The prime location also provides an easy access to a whole range of dining options including Italian, French, Western, Asian and fusion cuisines, which are all available within walking distance to the hotel. Experience for yourself this wonderfully inspiring one of a kind colonial jewel in KK!
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Newspaper
Non-smoking hotel
Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
Quaint
Languages Spoken
English, Malay

Location

69 Jalan Gaya, Kota Kinabalu 88000 Malaysia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
Kota Kinabalu Airport
654Reviews11Q+A90Room tips
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Detailed Reviews
jamie m wrote a review Jul 2013
singapore
4.0 of 5 bubbles
Often travel between Singapore and KK and have stayed at numerous hotels from on the waterfront to asia city so was totally delighted to experience the old world charm of the Jessleton hotel,from the fantastic bed linen well appointed room with push button controls for the lights and large LCD tv good coffee and tea making facilities and newspaper every morning delivered to your room.A stroll along Gaya street brings you to many coffee shops serving local Malay and chinese dishes all at reasonable prices,especially Kopi Kedi Kinabalu where Mr Kit Lee serves a wonderful Penang laska.Walking from the Jessleton hotel towards the end of Gaya Street you can try Alex's coffee shop and late night bar for fresh seafood and some of the cheapest beer in Kota Kinabalu or head back towards the Jessleton hotel and drop into the superb BBcafe and bar to listen to local singer Don Gray entertain the dinner patrons with songs from Cassablanca to Frank Sinatra.On Sunday mornings rise to the sounds of music and people as the famous Gaya Sunday market is happening right outside the hotel many stalls selling anything from antiques to tourist souveniers and many stalls selling local fruits and vegetables,sights,sounds,color and atmosphere Gaya Sunday market has it.
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Date of stay: May 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claude R wrote a review Oct 2012
Merriwa, Australia
5.0 of 5 bubbles
We stayed there for a week, and honestly dont think it could get any better. Clean rooms, with new TV's, good AC, friendly staff, prime location, right on the Sunday street market, close to numerous local restaurants....all this at a very competitive price. Well done.
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Date of stay: September 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anon wrote a review Sept 2012
sydney
1.0 of 5 bubbles
This was one of the worst hotels I have ever stayed in, and I've stayed in alot.
The receptionist was anything but helpful. He was so unenthusiastic. He had to be prompted to let me know details such as breakfast times, checkout times, maps, and other general info that you assume to be told on check in.
Once entering the room I was disgusted to see the black mould which cacked the tiles around the shower/bath, and the rotten looking soap scum and lime scale on the shower head. The carpet was also stained and there was a massive iron burn in the middle of the floor.
But all of the above was manageable, it wasn't until I was suddenly startled awake at 2am by rats that I really started to hate the hotel. The rats (2 or more of them) started off in the aircon unit crashing about. I could see there little feet and tails dangling through the slats. I called reception to let them know and thier response was to move us to the room next door. The same room which shared adjoining walls. The rats were in the walls and aircon unit so it didn't matter where we were moved to, the rats could still easily come into our room.
After about an hour of argueing I finally got put into the grand suite, which was the only other room available. It was a few floors up- and better than nothing. This room was their best room they had and it was still a disappointment. In the morning I found that one of the curtains I thought was covering a window was actually covering sliding doors that backed onto the builders cupboard. I also found two massive gaps in the walls where anything could have got in through.
Stay away from this hotel. REVOLTING!
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Date of stay: September 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
blingpacker wrote a review May 2012
Sousse
+1
5.0 of 5 bubbles
We stayed at the Jesselton for 4 days and were delighted with the hotel.
We booked a deluxe room through Agoda,and we were given room 303 which is at the front of the hotel with trees to look out on,although it is is a main street,we were not disturbed by exterior noises from the road outside.The room was non smoking which was our request.
The room was large with twin beds,good mattresses,spotless linen.Pictures on the wall which provided a homely touch,net curtains as well as full blackout curtains.
On the bedside tables there was a clear digital clock (I could read it without my glasses)and control panel for lighting and TV in the room.
There were also 2 easy chairs by the window with round coffee table and standard lamp, wooded slatted case stand,table and mirror(the hairdryer is in the drawer of this table),a spacious wardrobe with louvred doors,ironing board and iron,safe,a unit facing bed with drawer space and flat screen TV on top,(CNN and discovery channel among others)There was also an ice bucket,empty fridge(which is how I like it so the we can use it for snacks as well as drinks,coffee and tea making facilities + 2 comp bottles of water each day.
There is a 24 hour laudry service; e.g. 5MR for a shirt.The jeans we had laundered came back as if new.Room is carpeted,and has a full length mirrow,quiet aircon which we didn't need most of the time,bottle opener on the wall of bathroom,phone,illuminated "do not disturb" sign outside by door but set from panel at side of bed.
There was a large bathroom with good lighting, toilet,bidet,basin with lots of surrounding areas to put your toiletries,plenty of mirrors,bath with handles so that you can get out of the bath,optional rubber anti-slip bathmat if you wanted to use it.
White good quality towels and flannels were changed daily,and a chrome towel rack from which you could hand any dripping hand washing was above the bath.Soap,shampoo,shower gel,were also provided.Very very comfortable.
When we arrived we asked for more hangers,for someone to show us how to set the safe as there were no instructions, and for the squeaky bathroom door to be fixed;all this was attended to immediately.
There is a lift in the hotel despite there only being 3 floors,and a free newspaper delivered to your room each day( I really like this option...great idea)
On the ground floor there were helpful people behind the reception,particularly the Front Office Manager called Nora,who handled a minor problem expertly.
The hotel email address is reservation@jesseltonhotel.com
There is also an Italian restaurant on the ground floor,a small bar,small seating area which we liked to use in the evenings to watch the world go by,and at least twice a week a great piano player/singer who performs songs from the past.Would have enjoyed her being there more frequently.
The hotel will book tours for you if you wish as well as arrange transfers back to the airport for 30MR.The hotel's driver was really polite and had self taught himself English.He helped with our luggage and was a nice last impression of the service of this hotel.

The Jesselton reflects a colonial past but lacks nothing in the comfort zone.It has loads of character and is situated in a street with a lot of cheap eating options.At the time of our staying the uniform(colonial) of the doorman was being cleaned..so it was a modern look instead...and the old London cab has been replaced by a new 'people carrier' which was fine.
If you don't want to eat breakfast in the hotel,we found the Euro bakery to the right and across the road(opp Tourist office) very good.Sparklingly clean,breads and cakes to eat in or out, and a small cafe area which has a good little menu and serves food till 3pm .The bakery shop itself stays open much later.It also serves delicious Malaysian coffee(in a half pint beer mug!!)
Good prices for batik in the local shops,even fixed price shops will negotiate.Try the seafood stalls and food court at the back of the 'Philipino' market overlooking the sea.Fab sunsets and loads of local colour.Huge prawns and lobsters too.!!Operational from about 5.30p.m. just before sunset,till don't know when.

We were delighted with the Jesselton,it answered all our needs,was very central and we would go back tomorrow if we could!!!Thanks to everyone there for making it so enjoyable.
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Date of stay: April 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CracowDanang wrote a review Feb 2012
Cracow
5.0 of 5 bubbles
The Jesselton hotel is situated right in the heart of Kota Kinabalu within wlaking distance to all main attraction of the city. The hotel offer nice, colonial atmosphere and great value for money. The staff at front desk were extremely friendly and helpfull during our stay here. The serevice is very good. Our room was spacious, clean and very comfy with superb bathroom. Free Wifi, mineral water, caffee, tea in the room. Very good choice in KK.
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Date of stay: February 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mjcSING wrote a review Nov 2005
Tokyo, Japan
4.0 of 5 bubbles
Probably the best hotel in central KK. Very friendly staff. Clean rooms. Tastefully decorated but firmly modern in desing. Very close to everything in KK. 3 min walk to drugstore / supermarket. Charming weekend market just outside front door.
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Date of stay: January 2004
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TidesofChange2016 wrote a review May 2017
Sydney, Australia
4.0 of 5 bubbles
The hotel was opened in 1954 and still has that old world charm with some wonderful photos and memorabilia.

We enjoyed our stay in the Jesselton. It could do some TLC and maintenance (the air con in room 104 was dripping and the surrounding paint was stained and peeling) but everything was clean and hotel staff are very friendly with check-in quick and smooth. They kindly allowed us access to the room even though we had arrived well before check-in time.

Our group of 3 adults shared a large, spacious deluxe room which had plenty of space for the extra bed, which was a good size and comfortable. All beds and pillows were very comfortable. The ensuite was also large with everything you need.

The hotel organised a personalised tour with a car and driver/tour guide for a day which included a stop at Nebalu Village to view Mt Kinabalu from a distance, Mt Kinabalu national park/botanic garden and Mari Mari Cultural Village. The driver spoke good English and the car was clean, comfortable and air conditioned and we thought the cost was excellent value.

The hotel is within walking distance of everything. A 10-15 minute walk gets you to the handicraft market, waterfront boardwalk and restaurants (make sure you are at the waterfront to see the beautiful sunset), Little Italy restaurant which had great atmosphere and Italian food (get a table outside and watch the world go by), Grandis Hotel for drinks at the roof top bar (Sky Blue Bar) – also great for sunsets. If you’re looking for a good, clean, local Malaysian restaurant I would recommend Rasa Kapitan Restoran on Jalan Gaya which has delicious and very cheap food, the staff were absolutely lovely and helpful.

Would stay here again.
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Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
anuragverulkar wrote a review Apr 2016
Singapore, Singapore
5.0 of 5 bubbles
Our family decided to explore KK to the fullest. Thus we were not keen for some swanky 5 star properties. We were looking for a hotel with central location, big and clean rooms. The Jesselton with its old charm of 1950's turned out to be a good surprise for us!

The staff was friendly and NORA (The Manager) was super helpful for all your queries regarding KK. All her recommendation regarding food, places to visit, tour operators were great.

While the breakfast is not inclusive but because of the location multiple options are available - Kudos is a fine dining restaurant within the hotel. Food is Yum but expensive else you have The Old Town cafe and a multiple local cafes to take care of your food preferences.

A highly recommended place for location, friendliness and the old world charm.
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Date of stay: March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Finefox88 wrote a review Apr 2015
London, United Kingdom
4.0 of 5 bubbles
Right on Gaya Street in the centre of KK. A lovely old(ish) building, the hotel has real old world charm. The rooms are comfortable, and the staff on reception are friendly and helpful. The restaurant on the ground floor is real quality. There are dozens of eating places within 5 mins walk (several within 1 min), actually everything like shopping malls, waterfront ad ferries are within walking distance.
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Date of stay: April 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick H wrote a review Jun 2014
Washington DC, District of Columbia
4.0 of 5 bubbles
The Jesselton is not as swanky as the le Meridian or Hyatt located on the outskirts of town, but why would you want to stay in your hotel room all day? Kota Kinabalu is a great little town to walk around with nice eateries and really laid back people and The Jesselton is a wonderful base to use in your exploratio0n. It is located right in the middle of the city within easy walking distance of the sea and many many restaurants. I found the staff to be very friendly. The rooms, while slightly dated, are certainly clean and large. Slow Wi-Fi is kind of a downer, but again...you should be outside exploring, not checking your email.
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Date of stay: June 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
snid9701 asked a question Apr 2023
Melbourne, Australia68 contributions32 helpful votes
Is the onsite restaurant open? I believe it was closed a few years ago?
Velle San asked a question Dec 2019
Kuala Lumpur, Malaysia21 contributions
Is there any connecting room in this hotel?
Answer from Jesselton_Hotel
Malaysia
Hello Velle_san, Thanks for your enquiry. Yes, we do have connecting rooms available for the superior room category. You may check out our website for more information or contact us directly should you require further clarification.
Rainbows1118 asked a question May 2019
Hong Kong, China2 contributions11 helpful votes
will hotel provide breakfast?
Answer from Jesselton_Hotel
Malaysia
Hello Rainbows1118, Thanks for your inquiry. Yes, we do provide breakfast. Rooms with breakfast rate is only available on our official website, alternatively you may purchase your breakfast upon check in which is chargeable at RM25.00nett per person.
Irvin wrote a tip Jun 2024
United Kingdom13 contributions
3.0 of 5 bubbles
"Make sure renovations completed and they are fully operation"
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Per H wrote a tip Mar 2024
Copenhagen, Denmark494 contributions124 helpful votes
4.0 of 5 bubbles
"Don’t eat the breakfast"
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Judy L wrote a tip Dec 2023
6 contributions1 helpful vote
2.0 of 5 bubbles
"Dont arrange your day tours at the hotel desk, it will spare you a lot of disappointments and energy."
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been_there1963 wrote a tip Jan 2023
Brunei Darussalam, Asia112 contributions15 helpful votes
3.0 of 5 bubbles
"Avoid booking online at their website. Price can be double. Also the rooms at the far corner (1st floor)...best avoid."
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Cowards wrote a tip Oct 2022
Mow Cop, United Kingdom86 contributions68 helpful votes
5.0 of 5 bubbles
"Food market is on Friday and Saturday nights. Definitely worth a visit. "
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PRICE RANGE
RM 197 - RM 267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jesselton hotel kota kinabalu
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
44
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE JESSELTON HOTEL (R̶M̶ ̶3̶0̶6̶) RM 269: UPDATED 2024 Reviews, Price Comparison and 588 Photos (Kota Kinabalu) - Tripadvisor

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