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Hotel Grandis

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Suria Sabah Shopping Mall 1, Jalan Tun Fuad Stephens, Kota Kinabalu 88000 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (662)
360
Panoramas (15)
Room & Suite (201)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Grandis
Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 157 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Travellers' Choice
Named after Ascidieria Grandis (Eria Grandis), an endemic orchid found on Mount Kinabalu. The latest hotel to grace Kota Kinabalu's sublime landscape sits in the heart of the city, a mere 15 minutes' drive from Kota Kinabalu International Airport, and right next to the hippest mall in town. Our ideal location makes us the perfect retreat for those wishing to explore the area's eclectic shopping, dining, and tourist attractions.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Rooftop terrace
24-hour security
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Marina View
Languages Spoken
Malay
726Reviews37Q+A100Room tips
Traveller rating
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Popular mentions
Siti wrote a review 10 Oct
1 contribution
❤ Clean and tidy ❤ Sanitize room ❤ Friendly and helpfull staff ❤ U will happy and love the environment. ❤ Enjoy the scenery ❤ Suitable for kids and families ❤ Affordable dan good accomodation ❤ The room is fantastic
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Date of stay: October 2021Trip type: Travelled with family
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 5 days ago
Dear siti160584, Thank you for staying with us and for writing this review. I am pleased that you had enjoyed your stay with us. It is an honour to be able to serve you all. Wishing you all the best and stay safe. Take care. Thanks & regards, Michael
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Faizah paiwai wrote a review Apr 2021
11 contributions
+1
Friendly staff, clean and nice room and many facilities. Gym, restaurant. Superb view from sky pool and even from the room. Near suria shopping mall. Suggestion if the hotel could provide speed dial directory for room service, front desk etc since the button on the telephone for that not functioning.
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Date of stay: April 2021Trip type: Travelled on business
1 Helpful vote
Helpful
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 3 May 2021
Dear faizahpaiwai, Thank you staying with us and contributing to your first review on Tripadvisor. I am pleased that you are happy with your stay with us. All our staff are honour to be able to serve you. Your feedback is also very helpful to us and we will rectify the problem. Wishing you all the best. Thanks & regards, Michael
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aghafizul wrote a review Apr 2021
Kota Kinabalu, Malaysia37 contributions12 helpful votes
Enjoyed our stay here, we booked for 3 rooms for 2 nights, connecting and corner deluxe sea view. king bed deluxe sea view is big and spacious. Thank you Ana FO for smooth check in and check out and Salbiah from restaurant that helped me to arrange for my family iftar. Staff are generous and helpful ,food were excellent, tip top service. thumbs up.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 26 Apr 2021
Dear aghafizul, Thank you for staying with us and for sharing your review. I am very pleased that you had enjoyed your stay and our services. We are honour that we were able to serve you. Your support means a lot to us. Our staff are just happy to provide all the assistance. Wishing you all the best and hope to see you again in the future. Thanks & regards, Michael
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Cecily wrote a review Apr 2021
1 contribution
I was told that I can check in at 3pm.. however when I arrived there, there are no room ready for me to go in. So I have to wait till 4pm but I got the key to my room at 4.40pm. Wasted 1hour 40minutes at the lobby. There is not enough parking for the guest and we had to park at the mall on our own expenses. Other than that is quite okay. No problems in the room.
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Date of stay: March 2021Trip type: Travelled on business
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 5 Apr 2021
Dear Onederfultraveller, Thank you for staying with and us and for sharing your review. I am sorry for the delay in your check in. Thanks to all the support, we were at full occupancy during the holiday which resulted in slow room turn over. This also contributed to the unavailable of parking space. As you know parking space in downtown is limited and we can only advise guests to park in the mall car park. Thank you for your understanding. Hope to welcome you back again and wishing you all the best. Stay Safe. Thanks & regards, Michael
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Norleha L wrote a review Mar 2021
Papar, Malaysia3 contributions
The room is clean, comfortable, big room for my small family, cleaner staff is very humble, and all staff at frontdesk also friendly. .i will like to go there with my family again. .veryyyy satisfied and nice view at the rooftops
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Date of stay: March 2021Trip type: Travelled with family
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 5 Apr 2021
Dear norlehal, Thank you for staying with us and for sharing your review. I am very happy that you had enjoyed your stay with your family with us. We are honor to be able to serve you. Wishing you all the best. Thanks & regards, Michael
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PRICE RANGE
US$61 - US$119 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
188
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Frequently Asked Questions about Hotel Grandis
Which popular attractions are close to Hotel Grandis?
Nearby attractions include Kota Kinabalu City Mosque (0.3 km), Suria Sabah (0.2 km), and Jesselton Point (0.2 km).
What are some of the property amenities at Hotel Grandis?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Grandis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Grandis?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hotel Grandis?
Conveniently located restaurants include El Centro, Chilli Vanilla, and Little Italy.
Are there opportunities to exercise at Hotel Grandis?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Grandis?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Grandis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Grandis?
Many travellers enjoy visiting Monsopiad Cultural Village (11.0 km).
Does Hotel Grandis have any great views?
Yes, guests often enjoy the harbour view available here.