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Suria Sabah Shopping Mall 1, Jalan Tun Fuad Stephens, Kota Kinabalu 88000 Malaysia
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US$97
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Traveller (751)
360
Panoramas (15)
Room & Suite (356)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#16 of 326 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Travellers' Choice
Named after Ascidieria Grandis (Eria Grandis), an endemic orchid found on Mount Kinabalu. The latest hotel to grace Kota Kinabalu's sublime landscape sits in the heart of the city, a mere 15 minutes' drive from Kota Kinabalu International Airport, and right next to the hippest mall in town. Our ideal location makes us the perfect retreat for those wishing to explore the area's eclectic shopping, dining, and tourist attractions.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids pool
Highchairs available
Taxi service
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Poolside bar
Rooftop bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Bidet
Safe
Telephone
Bottled water
Iron
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Marina View
Languages Spoken
English, Chinese, Malay
791Reviews38Q+A100Room tips
Traveller rating
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Drsumun M wrote a review 6 Dec
1 contribution
I have travel many places but Grandis is the best. Spacious room, cool aircond and nice sea view. Breakfast is just okay. Don't have time to explore rooftop swimming pool and sky cafe. Will be back in Sep 2024 and this hotel is first in my list...unless fully booked.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Worth staying here... We stayed for 4 days, no regret. It is located in Suria Mall, walking...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rachael W wrote a review Nov 2023
1 contribution
Excellent location, highly recommended! Stayed here for four nights. Great location next to a huge mall. Team members are very pleasant, opening doors and so on. Good breakfast of freshly cooked omelettes, juices and a variety of pastries and hot coffee. Had a huge room, would highly recommend room 601 which has dual aspect windows. Would happily stay here again, thank you!
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 1 week ago
Dear Rachael W, Thank you for staying with us and for sharing your wonderful review. I am very pleased that you had enjoyed your stay with us. We are proud of our products and your encouragement is a great motivation for us to continue our effort to provide a value stay for our guests. Thank you for the recommendation and wishing you all the best. Looking forward to welcome you back in the future. Thanks & regards, Michael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LikChuen88 wrote a review Nov 2023
Kuching, Malaysia36 contributions6 helpful votes
Warm welcome at the moment entering the lobby! The bellman was extremely helpful and the counter staff are great 👍🏻 was given a sea-view room and it was clean and comfortable. The breakfast was awesome with a lot of variety with local taste as well. The pool wasn’t clean on the days that we stayed therefore we didn’t utilised the pool during our stay however the view on roof top were great.The gym facilities are good to use~The only thing that is missing was the car park available for guests for free as it requires rm10 per entry right beside the hotel(if u exit the parking area on the same day, you will need to pay rm10 again for the next entry). This will nt be an issue if you are not renting a car for self tour. Overall im satisfied with the stay 😊
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Parking lot rm10 per entry
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 2 weeks ago
Dear LikChuen88, Thank you for staying with us and for sharing your review. I am very pleased that you had enjoyed your stay. All of us are glad and motivated to provide a value stay for all our guests. Our pool is currently closed for renovation and only available by the weekend. Being in the center of town, it is difficult to get land for parking. We are renting the empty lots next door so that we can provide a cheaper rate than parking in the mall. Thank you again for your feedbacks which are valuable for our improvements. Wishing you all the best. Thanks & regards, Michael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MJTan wrote a review Nov 2023
Singapore, Singapore61 contributions29 helpful votes
The hotel is located with excellent access to shopping, food, and the usual tourist sites. The staff were friendly and helpful. We stayed 3 nights and here are a couple of hiccups that earned them my rating as average: (1) breakfast was rather plain. Every day, the same dishes. If one were to come in around 9 am, the food would have been taken with no refills. However, the coffee from the beans was excellent. (2) we booked a Seaview room and discovered some work in progress for an upcoming building instead. As our 6th-floor room had poor sea views, our request for a higher floor was denied with an excuse that they do not have a double bed on the higher floors. The hotel's marketing on 'sea view' should be amended and not disappoint people with this false promise. Our contention is paying more for a sea view room and in reality having a construction view is indeed misleading. Hotel, please update with facts.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The room with a sea view is misleading as there is a construction WIP instead. The higher cost...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 3 weeks ago
Dear mikejotan3, Thank you for staying with us and for sharing your review. All our staff are serious in providing the best service that we can offer. Your feedbacks are very important for us . We will definitely improve in those unsatisfactory areas that are under our control. Wishing you all the best. Thanks & regards, Michael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kita kita jugak baini wrote a review Oct 2023
Labuan Island, Malaysia1 contribution
1. 4 Stars Hotel where U need to pay for an open parking area (Hotel 7 Suria 3 Stars Hotel nearby do not require guest to pay for covered parking in Suria Mall). 2. Went we arrived, it was raining cats and dogs rain. The awning will not cover driver side. You will be drenched. 3. The iron old model for a new hotel.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: An average performance for a 4 Stars hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 3 weeks ago
Dear Faraway67415256166, Thank you for your review. We are in the city center where land is scarce and so is parking space. We can't afford to offer free parking like other hotel when the rooms are constructed from car park. In case you have not notice, the side of our entrance is a covered through way leading to the entrance of the mall. It is perfect to alight during downpour. You will not be drenched. I am sorry that you missed it. We are proud of our product and services and will continue to improve and provide the best that we can offer. Thanks & regards, Michael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MtRainierDave wrote a review Oct 2023
73 contributions29 helpful votes
You'd never know how nice this place in from the worn exterior. Obviously completely refurbished inside and at the delightful rooftop pool and restaurant area. Room was very large, clean and comfortable. Breakfasts had everything I feel I need to eat. Highlight is the rooftop with long refreshing pool and great sunset views. Perfect location to walk 3 minutes to the jesselton pier or 10 minutes to the other markets.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 3 weeks ago
Dear Savyy Travelre, Thank you for sharing your review. I am pleased that you had enjoyed our products and services. We are delighted to be able to serve you. Wishing you all the best. Regards, Michael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ai Lee Y wrote a review Oct 2023
2 contributions
We reached around noon time which is way earlier than standard check in time, the staff is very kind and let us check in early. Location of this hotel is linked to shopping center which is very convenient for shopper Hotel room is very clean, definately will come back again.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 23 Oct 2023
Dear Ai Lee Y, Thank you for your review. I am pleased that you had enjoyed your stay and will come back again. Your support and encouragement is very much appreciated. We are motivated to provide a value stay for our guests. Wishing you all the best. Thanks & regards, Michael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Miyoshi10 wrote a review Oct 2023
Brunei Darussalam22 contributions21 helpful votes
We booked two rooms and arrived at hotel at noon time on a Saturday. Concierge is friendly and greeted us warmly upon arrival at main entrance. Lobby has cool aircon with long bench for waiting. Rooms were ready for us during check in. The room is clean and spacious. Seaview rooms overlooks the sea and islands. Hotel is attached to shopping mall through indoor passage without having to go outdoors. Buffet breakfast at hotel has selection of Asian, western, salad, bread and pastry. WiFi is free and fast. Room is cool enough. Bed and pillow is comfortable. It has been a comfortable for us.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 23 Oct 2023
Dear Miyoshi10, Thank you for staying with us. Thank you for spending your time to share your review. I am pleased to know that you had enjoyed your stay and that we were able to provide a comfortable stay for you all. We hope to welcome you back in the future and wish you all the best. Thanks & regards, Michael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Curious62507254255 wrote a review Sept 2023
Kota Kinabalu District, Malaysia2 contributions
all staff are awesome especially danial who s very helpful and friendly.. big potential asset for Grandis.. amazing room, food, hospitality, frontliner etc.. worth every penny spent... 110% recommended
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 26 Sept 2023
Dear Curious62507254255, Thank you for staying with us and for sharing your wonderful review. I am very pleased that you had enjoyed your stay. We are committed and will continue to offer our best to our guests. Your recognition of the staff performance and recommendation of our hotel is the best motivation for all of us. Wishing you all the best. Thanks & regards, Michael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jack H wrote a review Sept 2023
1 contribution
Frontline staff are all customer oriented, very helpful. a stress free hotel. connected to the shopping mall. Nice spread of breakfast. The family room is huge which can fit 4 Adult + 1 child. Big size toilet.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Tan, General Manager at Hotel Grandis
Responded 13 Sept 2023
Dear jackhY7639RF, Thank you for sharing your review. We wish to provide a value stay for our guests and very happy that you had enjoyed your stay. Wishing you all the best and hope to welcome you back again in the future. Thanks & regards, Michael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$59 - US$91 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
188
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HOTEL GRANDIS (R̶M̶ ̶4̶9̶5̶) RM 229: UPDATED 2023 Reviews, Price Comparison and 1,120 Photos (Kota Kinabalu) - Tripadvisor

Frequently Asked Questions about Hotel Grandis
Which popular attractions are close to Hotel Grandis?
Nearby attractions include Kota Kinabalu City Mosque (0.3 km), Suria Sabah (0.2 km), and Jesselton Point (0.2 km).
What are some of the property amenities at Hotel Grandis?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Grandis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Grandis?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Grandis?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Grandis?
Conveniently located restaurants include El Centro, Chilli Vanilla, and Little Italy @ Capital.
Are there opportunities to exercise at Hotel Grandis?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Hotel Grandis?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Grandis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Grandis?
The staff speaks multiple languages, including English, Chinese, and Malay.