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Hotel Shangri-La Kota Kinabalu

Traveller (260)
Room & Suite (107)
Dining (25)
Overview
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Hotel Shangri-La Lorong Bandaran Berjaya, Kota Kinabalu 88000 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
Additional information
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Offers from Hotel Shangri-La Kota Kinabalu
Offers & Announcements:STEAMBOAT CNY DINNER
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Reviews (552)
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391 results
Traveller rating
113
158
83
27
10
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LanguageEnglish
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113
158
83
27
10
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All reviews safe deposit box walking distance bus stop egg station room service seafood basic amenities clean rooms f b water front hotel room is gaya street breakfast spread night market location is great comfortable stay budget hotel
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1 - 5 of 391 reviews
Reviewed 1 week ago

We were a group or 4 families (we were just a couple) and were unfortunately left with a bad impression immediately as our check-in on Friday took over an hour. 1 staff member, trying to check-in 4 different bookings on 4 different credit cards was...More

Date of stay: September 2018
Thank S0uthEastAsia_L0ver
Reviewed 1 week ago via mobile

I have been there twice in a week on 22/12 and 25-26/12. The amenities provided are beyond imaginable and the cooperative staffs and crews made me want to make this hotel as my main place to stay in future. All point of interest are in...More

Date of stay: December 2018
Thank ahmadsyihan
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 1 week ago

Dear En. ahmadsyihan, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you very much for choosing us as your preferred hotel in KK. Your excellent review on the hotel facilities, services and our location are very much appreciated. Your great comment will definitely make us work...More

Reviewed 2 weeks ago via mobile

We were met last night by the resident manager, Mr Allan Khoo. There had been a IT upgrade across the full shangri la chain across the globe. The KK Shangri la was the only one with problems. Hence all the confusion. We were offered a...More

Date of stay: January 2019
Thank andyjH1304LW
Reviewed 3 weeks ago

Overall the hotel room is good. The aircond is cool. But the toilet not really clean. The location also good. Closed to mamak and so many others restaurants. 15 minutes walking distance to Pasar Philiphines.More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank antashah m
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 2 weeks ago

Dear antashah m, Greetings from Hotel Shangri La KK! Thank you for staying with us recently and taking your time to assist us with your feedback. It's very much appreciated. We are happy to know you had a pleasant stay overall and I will definitely...More

Reviewed 3 weeks ago via mobile

チェックインは2時からとなっていますが、3時半に到着したら前の客がレイトチェックアウトかなんかで部屋が準備出来てないとしゃあしゃあと言ってきたので、そんなもんは知らん、さっさと代わりの部屋を準備せいと声を少し荒げる羽目に。結局五分待てと言われ、確かに五分で部屋は準備出来ましたが、ゴメンの一言もなし。 部屋は古いですが大きな問題なし。立地は良さそうに見えますが、繁華街のある広い通りを渡るのが一苦労でした。 ちなみに本家のシャングリラとどう折り合いをつけたのでしょうかね。 We arrived at 3:30 pm after the official check in time of 2pm. The front lady blatantly says our room is not ready since the previous guest had late checkout. I needed to nearly shout at them to make them understand that...More

Date of stay: December 2018
Thank StKasui
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 3 weeks ago

Dear StKasui, Greetings from Hotel Shangri La, Kota Kinabalu. Thank you for taking your valuable time in giving us your valuable feedback. I am extremely sorry for not meeting your expectation during your recent stay with us, especially on the highlighted room readiness. This is...More

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About
Description
Hotel Shangri-La Kota Kinabalu, situated in the heart of business district and entertainment spot offers comfortable yet affordable accommodation with panoramic view of Kota Kinabalu City. Located 10 More minutes away from Kota Kinabalu International Airport and is walking distance to an array of restaurants serving sumptuous cuisines such as Japanese, Thai, Chinese, Indian, Malay and Seafood. It's central location makes it easily accessible to all major shopping complexes, Gaya Street Sunday Market, Night Market and Jesselton Point Jetty which provides regular 20 minute boat rides to our famous islands of Tunku Abdul Rahman Marine Park. Our guest rooms are of reasonable size and comes either with double bed or twin bed and standard amenities such as working table, air-condition, minibar fridge, satellite TV, bathtub, hair dryer, free internet access, and ironing board on request. The hotel features a restaurant and bar that serves international food and beverage during breakfast, lunch and dinner with ample free parking space for it's guests. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
121
Price range
US$37 - US$61 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Shangri-La Kota Kinabalu Sabah
Location
Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
121
Price range
US$37 - US$61 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Shangri-La Kota Kinabalu Sabah
Location
Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Photos
Traveller (260)
Room & Suite (107)
Dining (25)
Pool & Beach (1)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
janeturing
19 March 2018|
AnswerShow all 4 answers
Response from LadyWinda | Property representative |
Hi there, Yes they have for the both of your question.
0
Votes
Mornings6
30 September 2017|
AnswerShow all 8 answers
Response from Metta E | Reviewed this property |
These days no more free airport transfers unless the hotel already included transportation to-and-from the airport. Taxis are pretty cheap as the distance is not too far... Just be sure to agree on the fare before you jump... More
1
Vote
diannefmelbourne
25 March 2017|
Answer
Response from Shangri-La_KK | Property representative |
Dear Dianefmelbourne, Thanks for your inquiry. Yes, our restaurant is just at the ground floor. Other option, outside restaurant is just within walking distance from our hotel. Thanks, Jessica Hotel Shangri-La, Kota... More
1
Vote
Room Tips
"Although we stayed in rooms that faced the main road & city centre there was complete silence all around"
ThassimP
19 Nov 2018
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"If the wi-fi does not work on your floor, try the lobby"
_bianca_exploring
12 Nov 2018
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"WiFi access was poor and need to be improve."
alvinasutendi
15 Oct 2018
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"the location is great can walk up to the waterfront area and shopping malls as well"
Vimala2201
29 Sep 2018
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