We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Shangri-La Kota Kinabalu

Is this your business?
Save
Traveller (247)
Room & Suite (107)
Dining (25)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent28%
  • Very good43%
  • Average22%
  • Poor5%
  • Terrible2%
Travellers talk about
“egg station”(9 reviews)
“bus stop”(5 reviews)
“room service”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Shangri-La Kota Kinabalu
Offers & Announcements: Save RM14 for buffet
Offers from Hotel Shangri-La Kota Kinabalu
Offers & Announcements: Save RM14 for buffet
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (510)
Filter reviews
360 results
Traveller rating
103
146
78
23
10
Traveller type
Time of year
LanguageEnglish
More languages
103
146
78
23
10
Show reviews that mention
All reviewsegg stationbus stoproom serviceseafoodwalking distancenice hotelclean roomsgaya streetbreakfast spreadwater frontfront officecomfortable stayf blocation is greatbudget hotelroom was largewi fi
FilterEnglish
Updating list...
1 - 5 of 360 reviews
Reviewed 1 week ago via mobile

I stayed here for two nights before embarking on a trip around Sarawak and Sabah and then the two nights following and had two very different experiences. I was very pleased the first two nights I stayed at the beginning of my trip and had...More

Thank Bex M
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 3 days ago

Dear Bex M, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for choosing to stay with us during your trips here to KK. It's very much appreciated. Your feedback as mention above allows us to look into the areas that we could improve. On highlighted...More

Hotel's Favourite
Reviewed 2 January 2018

Beautiful facilities. Lovely room. Nice amenities. Shangri-La remains the only chain I know of that provides a hair tie with the amenities. We had a lovely time by the pool, on our balcony, playing chip and putt golf. Very much appreciated that the Shangri-La includes...More

2  Thank QatariTraveler
Reviewed 2 weeks ago

The Shangri-La is well appointed. The rooms have everything you need including an iron and ironing board. Breakfast was average, but the staff were lovely and very helpful. It is in a good central location with easy walk to malls, shops and the waterfront area....More

Thank Helen C
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 2 weeks ago

Dear Helen C, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you very much for choosing to stay with us recently. We are happy to know you had a good stay here in KK. Your excellent review of our hotel is very much appreciated and will...More

Reviewed 3 weeks ago

During our trip we stayed in this Hotel twice. The biggest issue with this one is the noise Level, if you road noises bother you, better stay somewhere else. There seems to be no noise isoluation and the road in front of the Hotel is...More

Thank GuenterD1980
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 3 weeks ago

Dear GuenterD1980, Greetings from Hotel Shangri La Kota Kinabalu! I would like to thank you for choosing our hotel for your accommodation in KK. I have taken note of your overall feedback especially the noise from the roadside. We will definitely discuss this further and...More

Reviewed 16 April 2018 via mobile

There are many positives for this resort. Rooms were beautifully appointed and beds very comfortable. If like us you like to chill out with a drink and watch the world go by, there are several beautiful areas. Hard to beat the sunset bar for obvious...More

Thank Smiddy1721
View more reviews
Most Booked Properties in Kota Kinabalu
See allSee all
About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$44 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$44 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (247)
Room & Suite (107)
Dining (25)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Janet B
19 March 2018|
AnswerShow all 4 answers
Response from LadyWinda | Property representative |
Hi there, Yes they have for the both of your question.
0
Votes
Morning s
30 September 2017|
AnswerShow all 8 answers
Response from Metta E | Reviewed this property |
These days no more free airport transfers unless the hotel already included transportation to-and-from the airport. Taxis are pretty cheap as the distance is not too far... Just be sure to agree on the fare before you jump... More
1
Vote
diannefmelbourne
25 March 2017|
Answer
Response from Shangri-La_KK | Property representative |
Dear Dianefmelbourne, Thanks for your inquiry. Yes, our restaurant is just at the ground floor. Other option, outside restaurant is just within walking distance from our hotel. Thanks, Jessica Hotel Shangri-La, Kota... More
1
Vote
Room Tips
"maybe try to get a room not facing the main road"
Read review
"Rooms on the jungle side are quieter"
Read review
"5th floor and above are non smoking."
Read review
"dont take a room adjacent to the road"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing