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Hotel Shangri-La Kota Kinabalu

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Hotel Shangri-La Kota Kinabalu
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394 Reviews from our TripAdvisor Community

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Showing 273: English reviews
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Paris, France
Reviewed 4 days ago NEWvia mobile

We were unimpressed by this small hotel downtown Kota Kinabalu. It is NOT part of the Shangri-La group. It is however really well located. There is a seafood market/food court, 2 min walk away and the airport is just 15min by taxi. A lot of things can be done around the hotel - convenient store in the same block. The...

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Helpful?
Thank FauxParisien
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear FauxParisien, Greetings from Hotel Shangri La Kota Kinabalu! Thank you for staying with us recently and we hope you enjoyed our city of Kota Kinabalu. I have taken note of your feedback and I can confirm we are a private-run 3-star hotel and have no connection with Shangri-La International. However, we try and make every guests as comfortable as...

Penang Island, Malaysia
Reviewed 1 week ago

here for business and stayed for 1 night. called earlier to confirm my stay. friendly staff. room was well equipped and clean, toilet clean. include breakfast. walking distance to city center (waterfront). 10 minutes away from airport

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Helpful?
Thank wilsonwsw
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear wilsonwsw, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for staying with us recently and for making time to give us your valued feedback. I am happy to know you had a good stay with us and your positive observation on our facilities especially cleanliness, F&B products and the hotel's location. It's very much appreciated. Thank you once again...

Perth, Australia
Reviewed 2 weeks ago via mobile

Good standard hotel in the heart of KK. Clean rooms, excellent service from the staff and pretty good food. The wifi was a little bit hit-and-miss but generally ok. I would recommend to families not wishing to break the holiday budget.

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Helpful?
Thank nobleglobal
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear nobleglobal, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for choosing to stay with us recently and we are happy to know you had a good time in KK. Feeling great to receive your excellent feedback on our hotel especially cleanliness, f&b and value for money products and services. Please be assured your good observation will be shared with...

Reviewed 2 weeks ago

Staff are friendly and accommodating. We arrived super early at this hotel and they allowed us to have an early check in as well for free. The room is spacious but a little bit old but its okay because most of the times we are just outside the hotel. the buffet breakfast it okay. what i like the most is...

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Helpful?
Thank Janine Joie Y
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Janine Joie Y, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for choosing to stay with us recently and we are happy to know you had a good time in KK. We feel good to receive your excellent feedback on the hotel cleanliness, spacious room, central location and friendly associates. I will relay your kind words to my team...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

my awesome stay at Hotel Shangri la Kota kinabalu,sabah.the rooms are very spacious,clean and need.It is very convenient to stay here as it is located just nearby the townside.Staffs here treats the customers in a pleasant manner.I am a very fussy person when it comes to toilet clean.it is my top priority.

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Helpful?
Thank ashoo8706
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear ashoo8706, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for choosing our hotel for your recent stay in KK. I have read your excellent review of our hotel and sincerely appreciate your opinion. As you have mentioned, we realised cleanliness is a very important pre-requisite for travelers now and as such our utmost priority has always been cleanliness and...

Labuan Island, Malaysia
Reviewed 4 weeks ago

I was on my short holiday here in Kota Kinabalu. Stayed only for 3 days but still the best. I’m very fussy about foods and the cleanliness of the room especially the bathroom, but Shangri-La Bandaran Berjaya meet my expectation. The room is clean and smell fresh. And its offered reasonable price for 3 Star Hotel although it’s a bit...

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Helpful?
Thank deeain
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear deeain, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you very much for choosing to stay with us recently. We are happy to know you had an enjoyable stay with us. I have taken note of your excellent review on the hotel, it's cleanliness and also on Ms Winda's service. It's very much appreciated. As for the curry, we will...

Saraburi, Thailand
Reviewed 10 January 2017

Very friendly staff, very reasonable prices, clean and tidy. Stayed four nights, had breakfast each morning, boiled eggs/waffles etc cooked to order but took quite a while Located in town centre on a busy roundabout, crossing the road was a little 'hairy' but many markets, eating places and shops in a close walking distance. Depending on where your room is...

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Helpful?
Thank Brian E
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Mr Brian E, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for choosing our hotel for your recent stay in KK. I have taken note of your excellent review on our hotel and sincere appreciated your opinion. As you have mentioned, our emphasis has always been to do the basics right such as cleanliness, maintenance, good food, friendly service...

Makati
Reviewed 10 January 2017

I'm a very fussy person when it comes to hygiene. A clean toilet is my top priority, clean bathroom, white spotless towels and bedsheets and pillow cases. Hotel Shangri-La at Bandaran Berjaya met my requirements. Buffet breakfast, lunch and hi tea on weekends are awesome for a meagre price. Room rates are awfully reasonable. Location has a convenient access to...

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Helpful?
Thank MakatiTripper
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Datin Greetings from Kota Kinabalu! Firstly thank you for being a loyal and supportive guest of ours, it's very much appreciated. I am very happy to take note of your generous and honest observation of our hotel, especially the cleanliness, F&B and our personalised services. Comments such as these are what motivates us to continuously seek improvement for the...

london
Reviewed 31 December 2016 via mobile

This is a very nice hotel with friendly staff. Clean rooms a very good breakfast. I thought it was very good value for money and central enough for anything we wanted to do. The reception staff do go out of there way to be helpful and if anything is wrong they deal with it very quickly

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Helpful?
Thank 1RichardBrighton
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Mr. 1RichardBrighton Greetings from Kota Kinabalu! Firstly thank you for staying with us recently and we are pleased to know you had a good stay here in KK. I am very happy to take note of your very honest observation and positive feedback on the property. Comments such as this are what motivates us to perform better and also...

Reviewed 25 December 2016 via mobile

The hotel room is clean, and the daily breakfast buffet features Malaysian dishes and other cuisines for slightly picky eaters. Definitely recommending this hotel for those people who want to be near the city, and yet want to travel to other places (island hopping, ferry rides). Travel tip: try walking around the city so you can get good deals on...

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Helpful?
Thank Rosa Mia G
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Ms Rosa Mia, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for choosing to stay with us recently and we are happy to know you had a good time in KK. Feeling great to receive your excellent feedback on our hotel especially the cleanliness, F&B and location. Please be assured your good observation will be shared with my team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Shangri-La Kota Kinabalu, situated in the heart of business district and entertainment spot offers comfortable yet affordable accommodation with panoramic view of Kota Kinabalu City. Located 10 minutes away from Kota Kinabalu International Airport and is walking distance to an array of restaurants serving sumptuous cuisines such as Japanese, Thai, Chinese, Indian, Malay and Seafood. It's central location makes it easily accessible to all major shopping complexes, Gaya Street Sunday Market, Night Market and Jesselton Point Jetty which provides regular 20 minute boat rides to our famous islands of Tunku Abdul Rahman Marine Park. Our guest rooms are of reasonable size and comes either with double bed or twin bed and standard amenities such as working table, air-condition, minibar fridge, satellite TV, bathtub, hair dryer, free internet access, and ironing board on request. The hotel features a restaurant and bar that serves international food and beverage during breakfast, lunch and dinner with ample free parking space for it's guests. ... more   less 

Additional Information about Hotel Shangri-La Kota Kinabalu

Address: Hotel Shangri-La 75 Lorong Bandaran Berjaya, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: RM174 - RM442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Shangri-La Kota Kinabalu 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hotel Shangri-La Kota Kinabalu Sabah
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shangri-La Kota Kinabalu staff and other travellers.
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Questions? Get answers from Hotel Shangri-La Kota Kinabalu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back room on higher floors”
 of 5 bubbles briane962, 10 Jan 2017 | Read review
“Avoide front rooms as traffic noise is high and check a/c”
 of 5 bubbles Underground_boy, 27 Oct 2016 | Read review
“Ask for a room facing the hill. Go for a higher floor as I believe floors 2-6 are or were smoking floors. Floor 8 was fine.”
 of 5 bubbles 331daryls, 10 Aug 2016 | Read review
“Choose another hotel!”
 of 5 bubbles Marwee3, 8 Aug 2016 | Read review
“Family Rooms very good”
 of 5 bubbles davaoestate, 21 Jul 2016 | Read review
5 of 5