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Hotel Shangri-La Kota Kinabalu

75, Bandaran Berjaya Sabah, Kota Kinabalu 88819 Malaysia
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Traveller (351)
Room & Suite (102)
Dining (33)


#7 of 148 hotels in Kota Kinabalu
Travellers' Choice
Hotel Shangri-La Kota Kinabalu, situated in the heart of business district and entertainment spot offers comfortable yet affordable accommodation with panoramic view of Kota Kinabalu City. Located 10 minutes away from Kota Kinabalu International Airport and is walking distance to an array of restaurants serving sumptuous cuisines such as Japanese, Thai, Chinese, Indian, Malay and Seafood. It's central location makes it easily accessible to all major shopping complexes, Gaya Street Sunday Market, Night Market and Jesselton Point Jetty which provides regular 20 minute boat rides to our famous islands of Tunku Abdul Rahman Marine Park. Our guest rooms are of reasonable size and comes either with double bed or twin bed and standard amenities such as working table, air-condition, minibar fridge, satellite TV, bathtub, hair dryer, free internet access, and ironing board on request. The hotel features a restaurant and bar that serves international food and beverage during breakfast, lunch and dinner with ample free parking space for it's guests.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Conference facilities
Banquet room
Baggage storage
Car park
Bar / lounge
Breakfast available
Breakfast buffet
Taxi service
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Room service
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Seating area
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
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Room types
Mountain view
City view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Malay
810Reviews19Q+A98Room tips
Traveller rating
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Popular mentions
bobazrai84 wrote a review Oct 2020
1 contribution1 helpful vote
Very good service from the counter until we reached the room. The room is very comfort. Internet also very good condition. Overall I like this hotel. Satisfied. I will suggest my friend to stay at this hotel. Valuable for the money.
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Review collected in partnership with this hotel
Date of stay: September 2020
Aidiel H wrote a review Sep 2020
Putrajaya, Malaysia2 contributions1 helpful vote
Good effort to get customer satisfied , good job , keep on going , good staff ELIZABETH AKUN , room clean and organize by ELIZABETH AKUN , do more idea to get more customer satisfied ..... best and good staff
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Date of stay: September 2020
Sleep Quality
Trip type: Travelled on business
Room Tip: Easy access to city
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1 Helpful vote
Response from Krishnan Mogan, General Manager at Hotel Shangri-La Kota Kinabalu
Responded 14 Sep 2020
Dear mhusniz, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for choosing to stay with us recently and we are happy to know you had a very good time here. Your excellent feedback on the hotel is very much appreciated. I will definitely relay your kind words to the team and especially to Ms Elizabeth Akun for a job well done. Thank you again and do call me if I could be of any assistance to you in the future. Regards Krishnan Mogan
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Dhinagar R wrote a review Aug 2020
Kota Kinabalu District, Malaysia1 contribution
Nice place to stay. Value for money. Only 1 defect.. the aircond..Need to wake up and adjust temperature for aircond (no remote) and take hours before get the desire temperature. Otherwise, its a clean and comfort place. Breakfast was average but the staffs are friendly. Thank to rosmila salleh for excellent room service.
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Date of stay: August 2020Trip type: Travelled solo
1 Helpful vote
Response from Krishnan Mogan, General Manager at Hotel Shangri-La Kota Kinabalu
Responded 17 Aug 2020
Dear Mr Dhinagarr, Greetings from Hotel Shangri La KK! Firstly, thank you for choosing to stay with us recently. Your good review on the hotel and our friendly associates is very much appreciated. I have also taken note of your comment on Ms Rosmila and I will definitely convey your appreciation to her. Thank you once again for your support and we look forward to your next visit in the near future. Regards Krishnan Mogan
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TrufflesSmith wrote a review Aug 2020
London, United Kingdom97 contributions99 helpful votes
We stayed here for 3 nights at the beginning of our Borneo trip, mostly as an opportunity to adjust to the time zone and weather a bit before heading off on jungle tours. While the hotel was convenient and practical for that purpose, overall it was a pretty average experience. From arrival to departure, the service was lacking (queueing to check in/ out / for breakfast, having to wait over an hour for room service, patchy housekeeping, extra charge for breakfast box upon early departure, no sign of the shuttle service into the city that we'd read about) and the decor in the room was tired and a little shabby. On a more positive note, the gym was amazing and the spa was good including their complimentary yoga class. Breakfast was absolute chaos – we found it quite a stressful experience while jetlagged! I appreciate we were there on a weekend but it was crazy busy every morning (ticketing system in place) and the staff couldn't seem to keep up with restocking essentials like clean plates and cups. The pool and beach areas were OK but again extremely busy, the loungers weren't very comfortable and on a couple of occasions we had to go on a hunt for towels as there simply weren’t any at the various towel stations.
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Date of stay: September 2019
1 Helpful vote
Zaki Abbas wrote a review Aug 2020
2 contributions
Recommended hotel either old furniture but the room so so clean and meal delicious and I really like their staf act like 5 star hotel especially very good attitude by staf name Elizabeth Akun.Thank you for your best service
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Date of stay: August 2020Trip type: Travelled on business
1 Helpful vote
Response from Krishnan Mogan, General Manager at Hotel Shangri-La Kota Kinabalu
Responded 16 Aug 2020
Dear Sir, Greetings from Hotel Shangri-la Kota Kinabalu! Many thanks for staying with us recently and we are pleased to know that you had a good experience here. Your generous comment is very much appreciated and it motivates us further. Thank you too for your generous feedback on Ms Eliabeth Akun, I will definitely share this news to her. Thank you and regards. Krishnan Mogan
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US$24 - US$48 (Based on Average Rates for a Standard Room)
hotel shangri la kota kinabalu
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
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Frequently Asked Questions about Hotel Shangri-La Kota Kinabalu
Which popular attractions are close to Hotel Shangri-La Kota Kinabalu?
Nearby attractions include Weston Wetland Park (0.3 km), Mamutik Island (0.2 km), and Sabah State Mosque (Masjid Negeri Sabah) (0.2 km).
What are some of the property amenities at Hotel Shangri-La Kota Kinabalu?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Shangri-La Kota Kinabalu?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Shangri-La Kota Kinabalu?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Shangri-La Kota Kinabalu?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hotel Shangri-La Kota Kinabalu?
Conveniently located restaurants include Restoran Sri Melaka, Welcome Seafood Restaurant, and Suang Tain Seafood Restaurant.
Does Hotel Shangri-La Kota Kinabalu have an airport shuttle?
Yes, Hotel Shangri-La Kota Kinabalu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Shangri-La Kota Kinabalu located near the city centre?
Yes, it is 0.4 km away from the centre of Kota Kinabalu.
Are any cleaning services offered at Hotel Shangri-La Kota Kinabalu?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Shangri-La Kota Kinabalu offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Shangri-La Kota Kinabalu?
The staff speaks multiple languages, including English and Malay.