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No. Unit S-0-30, Block F, Ground Floor City Mall Lorong City Mall, Jalan Lintas, Kota Kinabalu 88300 Malaysia
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Traveller (36)
Room & Suite (14)
Dining (6)

About

#96 of 179 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value

Welcome to Celyn Hotel City Mall, your Kota Kinabalu “home away from home.” Celyn Hotel City Mall aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

For those interested in checking out popular landmarks while visiting Kota Kinabalu, Celyn Hotel City Mall is located a short distance from Jesselton Point (1.3 mi) and Pu Toh Tze Temple (1.7 mi).

Rooms at Celyn Hotel City Mall provide air conditioning, a refrigerator, and a desk, and guests can stay connected with free wifi.

In addition, while staying at Celyn Hotel City Mall guests have access to 24 hour front desk, room service, and a concierge. You can also enjoy an on-site restaurant. Need a place to park? Free parking is available at Celyn Hotel City Mall.

While you’re here, be sure to check out some of the barbeque restaurants, including Pusas™ The Smokehouse, Beijing BBQ Steamboat Buffet, and Koryo-Jeong BBQ Restaurant, all of which are a short distance from Celyn Hotel City Mall.

During your visit, be sure to check out Sri Pasupathinath Alayam (1.0 mi), which is a popular attraction within walking distance of the hotel.

Celyn Hotel City Mall puts the best of Kota Kinabalu at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
Baggage storage
Parking
Wifi
Coffee shop
Restaurant
Complimentary Instant Coffee
Car hire
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Refrigerator
Bath / shower
Complimentary toiletries
Telephone
Bottled water
Iron
Hair dryer
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Room types
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Malay

Location

Full view
44Car recommended
Grade: 44 out of 100
25Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
No. Unit S-0-30, Block F, Ground Floor City Mall Lorong City Mall, Jalan Lintas, Kota Kinabalu 88300 Malaysia
Getting there
Kota Kinabalu Airport7 kmSee all flights
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79Reviews0Q+A5Room tips
Traveller rating
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Most Recent
Frank8789 wrote a review May 2019
Kota Kinabalu, Malaysia344 contributions105 helpful votes
+1
Stay here for leisure. A very nice hotel and a hidden gem. This hotel attached with City Mall shopping complex building. Around the hotel there is many eateries such as Paparich, Old Town, Korean Restaurant, Japanese Restaurant, KFC Outlet, Supermarket, Cinema and largest Bookstore etc. Very convenient. Nothing to complaint. Will recommend for those travellers who want a short hop. Breakfast are good too if you are not fussy. Simple but filling. Staffs are generally nice and friendly too. Muslim friendly washroom/bathroom too.
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Date of stay: May 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Wicks89 wrote a review Feb 2019
Perth, Australia10 contributions1 helpful vote
This hotel is minutes from the KK airport and conveniently located adjacent to a shopping mall with food courts. The staff were friendly and room was nice and clean. I travelled alone and felt very safe here as a first timer travelling solo in KK. I would highly recommend this hotel and would stay here again.
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Date of stay: February 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rugiez wrote a review Jan 2019
54 contributions25 helpful votes
Check-in and check-out went well, quickly done, with helpful staff. The room itself seemed clean. When I had trouble with the CD player provided, maintenance came and exchanged it. No spoon for the tea cups provided. Overall, this place is ok to stay at. It's not the newest anymore. The location is ok, though certainly not downtown. The mall next door is ok, has a cinema and quite a few restaurants and cafes for eating starting in the late morning. Nothing for breakfast, though, unless you eat at the hotel, which I didn't. At the time of this writing, I can see some extremely negative reviews, and the overall rating of the hotel is 85/99 in KK. I haven't stayed at the 98 others, but I don't understand why this hotel should have such a low rating. My guess would be that it belongs somewhere in the middle - nothing super wonderful, but perfectly ok, and for the money and age a good deal. (PS Transportation is not an issue, plenty Grab available, which can be pre-ordered if necessary.)
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Date of stay: January 2019
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex M wrote a review Dec 2018
Kota Kinabalu, Malaysia21 contributions7 helpful votes
Sad to say probly it was once trip advisor top hotels in Kota Kinabalu in 2014 but no more.Paid RM 274 for a run down and poorly maintained hotel.Time for them to change they sheets, beddings and towels.Just poor.
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Date of stay: December 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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liewgillian wrote a review Mar 2018
Melbourne, Australia6 contributions2 helpful votes
Stayed in this hotel numerous times. The last being 4 weeks in this hotel for personal and educational purposes. They were partially renovating the rooms. .. a good sign! Superior rooms are adequate for a couple. Neat, tidy and basic. The nice: Safe and quiet surroundings Situated next to City Mall shopping centre.... Giant supermarket is situated inside City Mall shopping centre. Walk 100metres from Celyn Hotel and you are there. Opens at 1000am. Good selection of western and eastern cafes, you wont starve. Free car park infront of hotel if you have yr own car. Nice and friendly staff. The not so nice: Hotel in the 'suburbs'. Nothing much surrounding the area. Quality of housekeeping can be a hit and miss.Need reminding. They do not provide bath mat,annoying and dangerous when coming out of shower. Sometimes the in-room safe and the bar fridge do not work. Need persistent phonecall to the maintenance team. Stay if all you want is a safe, basic,neat and tidy place to sleep and park your rental car after being out all day.
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Date of stay: September 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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farizul wrote a review Jan 2018
7 contributions1 helpful vote
The location is isolated . But its fine for me.. the decoration bit dull and rusted. The staying went terrible when my room had problem with aircond around midnight. Not convenient to me and my wife. The cannot resolve it and they dont have any queen bed available. Luckily after i switch on n off over2 n over again, its work to normal. In the morning, we do have high hope for the breakfast. But we were serve a cat food i bet. It was terrible, beehoo and fried rice are really bad. Tastless. Serious if this the way you provide service to the customer, i wish your hotel to go hell. Thank you
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Date of stay: January 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ivan K wrote a review Aug 2017
1 contribution3 helpful votes
When open the room door at third floor after get the room key, there have a bad strong smell, i rush out for discussion and thinking i still accept the smell. after i back to room, i lay on bed and preparing to sleep, after that i feel itchy and try to call receipt, but the phone is not working, and finally i went down to receipt counter. the reception guy is rude to ask why i so late to report the room problem. He has changed the room to me and told this is last room, if this room still got problem then have to wait tomorrow morning for room cleaning. he gave me the feeling like i giving him the problem???? I move to new room and straight away go lay on bed. Next day, when i turn on the water, the basin water leak, i went down to reception counter and report this issue, the SAME reception guy said "yesterday night you report the room got strong smell and the bed not clean make you itchy, NOW you report the basin water leaking", he sound like no good to me. at the end, i wont come this hotel again.
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Date of stay: August 2017
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Kayzie C wrote a review Aug 2017
Kuala Lumpur, Malaysia31 contributions7 helpful votes
We had rooms booked and were assigned to rooms at third floor. They are refurbishing the rooms and the place is full of furnitures. Once we open the room, it is full of strange smell and the room is very old. 1 of the room doesn't even have towels in it, even if they brought over late that day, My colleague requested for a room change when he feels itchy sleeping on the bed, the response from the customer service is very rude by asking why we did not report earlier. The same response was given when the same guy reported water leak with his basin to the customer service. Sounds to us that we are at fault as we report the relevant only when we found it out. The WiFi signal is very weak in each of our rooms. It is overall a very bad experience and will never come back to this hotel chain anymore.
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Date of stay: August 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Christabel90 wrote a review Aug 2017
London, United Kingdom115 contributions37 helpful votes
The location of the hotel is convenient to get to most places and being next to a mall, you can nip in to Watsons/Guardian or even Giant for anything you may need! It is not too far to get anywhere as well. However the rooms seem old and we were initially shown to a room that was under renovation : the room was unlocked, no carpet, no bed no furniture. After going downstairs, we were changed to another room which was not too bad. The rooms are decent in size and the bathrooms were kept really clean daily. My only complaint would be that the corridors smell really musty and it is not great! On the first day of our arrival we also saw rubbish bags left on the corridor - very unsightly! Breakfast was alright, on weekends you get a buffet and on weekdays you get it freshly made to order! Overall for what we paid, we thought it was decent but nothing to shout about.
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Date of stay: June 2017
Rooms
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Timothy L wrote a review Jul 2017
5 contributions
Small hotel 3 kms (Jln.Lintas) away from KK city centre with a small mall, chicken rice shop, chinese restaurant, Starbucks, dental clinic etc conveniently located at your doorsteps....plus points. Unfortunately hotel needs urgent refurbishment as rooms have an old damp musty smell which gives an uncomfortable feeling. If refurbishment has been done, it is highly recommended.
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Date of stay: July 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$16 - US$32 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
celyn hotel kota kinabalu
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
62
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CELYN HOTEL CITY MALL (R̶M̶ ̶1̶6̶1̶) RM 76: See 70 Reviews, Price Comparison and 36 Photos (Kota Kinabalu)

Frequently Asked Questions about Celyn Hotel City Mall
What are some of the property amenities at Celyn Hotel City Mall?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Celyn Hotel City Mall?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Celyn Hotel City Mall?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Celyn Hotel City Mall?
Yes, free parking is available to guests.
What are some restaurants close to Celyn Hotel City Mall?
Conveniently located restaurants include Krishna's Fish Head, Yen Ai Dessert & Herbal Tea, and L'Atelier French Restaurant.
Are there opportunities to exercise at Celyn Hotel City Mall?
Yes, guests have access to a fitness centre during their stay.
Does Celyn Hotel City Mall have airport transportation?
Yes, Celyn Hotel City Mall offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Celyn Hotel City Mall?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Celyn Hotel City Mall?
The staff speaks multiple languages, including English and Malay.
Are there any historical sites close to Celyn Hotel City Mall?
Many travellers enjoy visiting Monsopiad Cultural Village (9.5 km).