Pine Garden Hotel

Lot 12732, Block 16 Jalan Tun Jugah Kuching Central Land District, Kuching 93350 Malaysia
twin bed room
Traveller (22)
twin bed room
Room & Suite (23)
Buffet Breakfast Areas
Dining (2)

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RM 126
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#27 of 71 hotels in Kuching
4.5 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Whether you are here for leisure or business, The Pine Garden Hotel Kuching is excellently located as we are within 3km away from Kuching International Airport and Kuching Sentral, The Regional Bus Station. 8 minutes' away to Kuching's City Centre, and 100 meters away from a Shopping mall, The Cityone Megamall. The latest’s edition medical hub, Borneo Medical Center just 2km away from us. All rooms come with modern and comfort designs in mind. Bright, Spacious, Clean, Comfortable and well equipped with basic amenities to meet every traveler needs, including high speed Internet access, large working desk and tea & coffee making facilities. We offer free Wi-Fi in all public areas as well, shuttle services daily at your request. Not to forget, we have 100% smoke-free room too.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
24-hour security
Baggage storage
Parking
Wifi
Shuttle bus service
Taxi service
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Minibar
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Charming
Family
Languages Spoken
English, Chinese, Malay

Location

Lot 12732, Block 16 Jalan Tun Jugah Kuching Central Land District, Kuching 93350 Malaysia
48Reviews2Q+A9Room tips
Traveller rating
  • 23
  • 14
  • 8
  • 2
  • 1
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Detailed Reviews
ChenYongHann wrote a review Feb 2020
Kuala Lumpur, Malaysia41 contributions20 helpful votes
4.0 of 5 bubbles
5 storeys hotel, conveniently located otw airport 6 mins 4km. Is just next door to a mall, and 4 mins walk to plenty of good eateries local & boutique (Premier One and Gala City). Hotel well built & simple, quite well noise insulated despite facing main highway. generally clean (hotel & rooms) but in need of checks & repairs. Eg bedside bulbs no spare parts, tap leaks. No wifi in room furthest from lift lobby. First night, my room AC was not working; changed room, improved but no wifi, bed had mites. Thankfully the cleaner cheerfully responded to change (what?) the next morning. Room safe problematic in both rooms. I wish shower water pressure was stronger, altho thankfully the wafer was hot. Generally, counter was cheerful.

PRO : close proximity to what was important for me.

Bonus : there's a BMW & Volvo dealership just across & beside when you feel like buying one.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PGH_Kuching, Manager at Pine Garden Hotel
Responded 23 Feb 2020
Hi ChenYongHann, Thanks for your “Good but could be better” review of Pine Garden Hotel Kuching! It is disappointing we did not meet your full marks and we sincerely apologise for the service lapsed. Rest assured, we are improving our products and services. I already shared your concern with M&E and Housekeeping teams for their action. We are more focused than ever to provide you with nothing but uncomplicated stay. We have monthly basics check on pest control, I will inform pest control team to look into your concerns on the room you stayed. Should you travel back to Kuching and allow us the opportunity to welcome you back. Please feel free reach to me (Ivan.pinegardenhotel@gmail.com) directly so I may assist with your accommodation arrangement and ensuring your next stay is comfortable. Yours Sincerely, Ivan Chai Guest Experience Team
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Tay C wrote a review May 2022
1 contribution
3.0 of 5 bubbles
The Hotel room is clean, however, the Hot water supply low pressure.
TV Programe is lauzy, should have more channels.
Most of time Bath Soap was not provide for the next day staying.
Reception service is poor. Most of time booking call in no respond.
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Date of stay: May 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Clean, quiet , and good TV programe and fair price and good reception service including call for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aina S wrote a review Nov 2016
Kota Kinabalu District, Malaysia28 contributions10 helpful votes
4.0 of 5 bubbles
I stayed in twin sharing room. The hotel itself was quite new, it was clean and comfortable. I so loved the wooden floors even the rooms has it. The bedding was fluffy and comfortable..even though the room was quite small but the big windows, the paint color (in white) and how the room itself was designed making it feels more spacious. I even love the designed of the cabinet. We also got to enjoy flat screen tv while sipping a cup of coffee. The bathroom size was quite nice, loved the design too. All the staff were very friendly and helpful, always smiling. The only disappointment for me was, there was no inhouse cafe but luckily there is a shopping mall just a few steps away.
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Date of stay: November 2016
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 15 Mar 2017
Hi Aina S, Thanks for your “Cute and Comfortable” review of Pine Garden Hotel Kuching! We are very pleased to know that you enjoyed your stay with us. Your highlights on our hotel room and most importantly the helpful service from our associates are much appreciated. Should your next trip travel back to Kuching, we looking forward to welcome you back to Pine Garden Hotel. Cheers, Ivan Chai Guest Experience Team
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Anne L wrote a review Apr 2022
1 contribution
1.0 of 5 bubbles
During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn.

The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights.

Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue.

Terrible hotel with terrible front desk. I will not recommend anyone to stay here.
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Date of stay: April 2022Trip type: Travelled with family
Room Tip: Just to stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wanyyg wrote a review Dec 2019
Kota Kinabalu, Malaysia14 contributions31 helpful votes
5.0 of 5 bubbles
Located a little outskirt from downtown, the hotel is nearby to various local food courts and eatery, also nearby to the new Gala City shop units for any boba fixes. Hotel is nicely situated next to One City Mall, sufficient parking space and overall comfortable with great bed and blanket. Staffs are friendly and attentive, to accommodate my late night check-in.
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Date of stay: November 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PGH_Kuching, Manager at Pine Garden Hotel
Responded 23 Feb 2020
Hi wanyyg, Thanks for sharing your "Great stay with comfortable cozy bed" experience with us. Our team is heartened to be rewarded with your positive feedback, as providing an experience that goes beyond the expectations of our guests is something we work tirelessly toward achieving. Not to forget, thanks for your compliment on our uncomplicated room design and easy-access hotel location. We looking forward to welcome you back in near future. Cheers, Ivan Chai Guest Experience Team
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Tham P wrote a review Jun 2017
2 contributions2 helpful votes
5.0 of 5 bubbles
Newly established hotel located next to City One shopping mall, 5 minutes walking distance which is really convenient and strategic. Hotel environment pretty new, clean and tidy. Friendly staffs with efficient services provided.
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Date of stay: May 2017
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PGH_Kuching, Manager at Pine Garden Hotel
Responded 6 Aug 2017
Hi Tham P, Thanks for your "Strategic Location, Cozy, Convenient, Clean & Friendly Staff" review of Pine Garden Hotel Kuching! Such a brief review & thoughtful! We are very pleased to read how much you enjoyed our strategic location, cozy room & friendly associate. Should you travel back to Kuching, we hope we can welcome you back to Pine Garden Hotel. Cheers, Ivan Chai Guest Experience Team
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Carapipi wrote a review May 2017
Greater London, United Kingdom178 contributions131 helpful votes
5.0 of 5 bubbles
This is a no frills budget hotel like the Travel Lodge hotels in UK. If you don't need to be in the city centre or by the riverside, and want some place convenient from or to the airport, this is ideal. For food, there is the 101 hawker complex just 3 minutes walk on the left out of the entrance and you will be spoiled for choice for good cheap local cuisine. Immediately opposite the entrance is City One shopping mall which opens at 10 in the morning.
The staff are very helpful and friendly and speak good English. Wi-Fi is good and even for the first time in all my 5 visits to this city, the Al Jazeera channel is available in all its clarity.
Being a relatively new hotel it is clean and cheerful.
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Date of stay: May 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PGH_Kuching, Manager at Pine Garden Hotel
Responded 26 May 2017
Hi Carapipi, Thanks for your “Think Travelodge, cheap, clean and cheerful!” review of Pine Garden Hotel Kuching! Your excellent reviews are very heartening and inspiring us to keep on making improvement and offer the best to all our valuable guests. Your kind compliments on our wifi, location and helpful associate are very much appreciated. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden and please feel free give me a buzz at ivan.pinegardenhotel@gmail.com should you require assistance on your accommodation arrangement. Cheers, Ivan Chai Guest Experience Team
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kartono_huang wrote a review Aug 2019
Pontianak, Indonesia379 contributions104 helpful votes
3.0 of 5 bubbles
just check out few days ago from my 3night stay in this property. i can say overall i was quite satisfy considering the ease of reaching this hotel, the location next to a shopping mall and walking distance to a night food market. if you were looking for food and restaurant , this could be the spot.
not far from the airport but not much place is very far from the airport in kuching. most everything are within reach of up to 20-30min drive.
the room is quite new because of the hotel is also quite new . the aircon are supercool. blanket are superwarmand for me it is even too warm to hot .
the only lack i can tell is the soundproof from the room next door. can notice mostly every door open and close and cupboard slide open and close from the room next door.
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PGH_Kuching, Manager at Pine Garden Hotel
Responded 22 Nov 2019
Hi Kartono_huang, I’m really pleased overall you enjoyed your stay with us. Yes we are located approximately 5 minutes away from the Kuching International Airport. we are 3 years old soon, we working hard to maintain our room condition and deliver the basic right. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden and please feel free give me a buzz at ivan.pinegardenhotel@gmail.com should you require assistance on your accommodation arrangement. Wishing you great day ahead, Ivan Chai Guest Experience Team
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Bev wrote a review Mar 2018
Subang Jaya, Malaysia340 contributions28 helpful votes
+1
2.0 of 5 bubbles
Friend came from oversea , he stay here and he say the cafeteria is nice to him. He Likes the breakfast provided. He very much enjoy the Fresh fruits which provided. I think more local fruit will be mush much merry....
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Date of stay: March 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PGH_Kuching, Manager at Pine Garden Hotel
Responded 17 Jul 2018
Hi Beverly W, Thanks for your “Friend's stay" review of Pine Garden Hotel Kuching! Glad that your overall stay with us comfortable and uncomplicated, especially good hands from our F&B associates. We look forward to welcoming your friend back again soon when next in Kuching. Cheers, Ivan Chai Guest Experience Team
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Miclst wrote a review Dec 2017
31 contributions41 helpful votes
4.0 of 5 bubbles
Staff at the front desk as well as housekeeping were really nice. Room was of decent size and comfortable enough for a short stay. The water pressure of the shower was quite low though. I really liked the cozy atmosphere of the cafe. The chef was very friendly and cooked really nice and fluffy omelette! A short 5mins walk to CityOne Mall just next door.
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Date of stay: December 2017
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PGH_Kuching, Manager at Pine Garden Hotel
Responded 19 Jan 2018
Hi Miclst, Thanks for your "Great Staff" review of Pine Garden Hotel Kuching! I’m really pleased to read you enjoyed your stay with us. Your kind recognition towards our associate is very much appreciated. Indeed they are our Greatest asset & stars! Should you are back to Kuching, we hopes we can welcome you back to Pine Garden and please feel free give me a buzz at ivan.pinegardenhotel@gmail.com should you require assistance on your accommodation arrangement. Wishing you great day ahead, Ivan Chai Guest Experience Team
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Report response as inappropriate
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Bree asked a question Dec 2016
Kuching, Malaysia
is there parking available for hotel guest?
Answer from Aina S
Kota Kinabalu District, Malaysia28 contributions10 helpful votes
Hi very sorry for the late reply..yes! they provide the parking area for visitors.
RKTH wrote a tip 17 Apr
Singapore, Singapore82 contributions54 helpful votes
4.0 of 5 bubbles
"Drive in late and it’s the open air carpark for you"
Read full review
Tay C wrote a tip May 2022
1 contribution
3.0 of 5 bubbles
"Clean, quiet , and good TV programe and fair price and good reception service including call for room reservation."
Read full review
Anne L wrote a tip Apr 2022
1 contribution
1.0 of 5 bubbles
"Just to stay here"
Read full review
petrolhead wrote a tip Sept 2019
2 contributions
5.0 of 5 bubbles
"good price for business trip"
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kittycs wrote a tip Jul 2019
Klang, Malaysia2 contributions
5.0 of 5 bubbles
"everything is working good"
Read full review
Not the right property for you?
There are more places to choose from in the Kuching area.
PRICE RANGE
RM 124 - RM 139 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
104
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PINE GARDEN HOTEL (R̶M̶ ̶1̶4̶8̶) RM 124: UPDATED 2024 Reviews, Price Comparison and 70 Photos (Kuching) - Tripadvisor

Frequently Asked Questions about Pine Garden Hotel
Which popular attractions are close to Pine Garden Hotel?
Nearby attractions include Feroce Boxing & Muay Thai Classes (0.2 km), 38vr (0.2 km), and CityOne Megamall (0.2 km).
What are some of the property amenities at Pine Garden Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Pine Garden Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pine Garden Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Pine Garden Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Pine Garden Hotel?
Conveniently located restaurants include Earthlings Coffee, 101 Food Center, and Kapitan.
Does Pine Garden Hotel have airport transportation?
Yes, Pine Garden Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Pine Garden Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Pine Garden Hotel?
Many travellers enjoy visiting Hong San Si Temple (4.3 km).
Is Pine Garden Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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