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Pine Garden Hotel Kuching

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Lot 12732, Block 16, Jalan Tun Jugah Kuching Central Land District, Kuching 93350 Malaysia
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Traveller (22)
Room & Suite (23)
Dining (2)

About

#25 of 89 in Kuching
Location
Cleanliness
Service
Value
Whether you are here for leisure or business, The Pine Garden Hotel Kuching is excellently located as we are within 3km away from Kuching International Airport and Kuching Sentral, The Regional Bus Station. 8 minutes' away to Kuching's City Centre, and 100 meters away from a Shopping mall, The Cityone Megamall. The latest’s edition medical hub, Borneo Medical Center just 2km away from us. All rooms come with modern and comfort designs in mind. Bright, Spacious, Clean, Comfortable and well equipped with basic amenities to meet every traveler needs, including high speed Internet access, large working desk and tea & coffee making facilities. We offer free Wi-Fi in all public areas as well, shuttle services daily at your request. Not to forget, we have 100% smoke-free room too.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
24-hour security
Baggage storage
Parking
Wifi
Shuttle bus service
Taxi service
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Telephone
Iron
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, Chinese, Malay
45Reviews2Q+A7Room tips
Traveller rating
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Popular mentions
Anne L wrote a review Apr 2022
1 contribution
During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn. The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights. Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue. Terrible hotel with terrible front desk. I will not recommend anyone to stay here.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Just to stay here
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ChenYongHann wrote a review Feb 2020
Kuala Lumpur, Malaysia32 contributions16 helpful votes
5 storeys hotel, conveniently located otw airport 6 mins 4km. Is just next door to a mall, and 4 mins walk to plenty of good eateries local & boutique (Premier One and Gala City). Hotel well built & simple, quite well noise insulated despite facing main highway. generally clean (hotel & rooms) but in need of checks & repairs. Eg bedside bulbs no spare parts, tap leaks. No wifi in room furthest from lift lobby. First night, my room AC was not working; changed room, improved but no wifi, bed had mites. Thankfully the cleaner cheerfully responded to change (what?) the next morning. Room safe problematic in both rooms. I wish shower water pressure was stronger, altho thankfully the wafer was hot. Generally, counter was cheerful. PRO : close proximity to what was important for me. Bonus : there's a BMW & Volvo dealership just across & beside when you feel like buying one.
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Date of stay: February 2020Trip type: Travelled
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Response from PGH_Kuching, Manager at Pine Garden Hotel Kuching
Responded 23 Feb 2020
Hi ChenYongHann, Thanks for your “Good but could be better” review of Pine Garden Hotel Kuching! It is disappointing we did not meet your full marks and we sincerely apologise for the service lapsed. Rest assured, we are improving our products and services. I already shared your concern with M&E and Housekeeping teams for their action. We are more focused than ever to provide you with nothing but uncomplicated stay. We have monthly basics check on pest control, I will inform pest control team to look into your concerns on the room you stayed. Should you travel back to Kuching and allow us the opportunity to welcome you back. Please feel free reach to me (Ivan.pinegardenhotel@gmail.com) directly so I may assist with your accommodation arrangement and ensuring your next stay is comfortable. Yours Sincerely, Ivan Chai Guest Experience Team
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wanyyg wrote a review Dec 2019
Kota Kinabalu, Malaysia14 contributions30 helpful votes
Located a little outskirt from downtown, the hotel is nearby to various local food courts and eatery, also nearby to the new Gala City shop units for any boba fixes. Hotel is nicely situated next to One City Mall, sufficient parking space and overall comfortable with great bed and blanket. Staffs are friendly and attentive, to accommodate my late night check-in.
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Date of stay: November 2019
Location
Cleanliness
Service
Trip type: Travelled
2 Helpful votes
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Response from PGH_Kuching, Manager at Pine Garden Hotel Kuching
Responded 23 Feb 2020
Hi wanyyg, Thanks for sharing your "Great stay with comfortable cozy bed" experience with us. Our team is heartened to be rewarded with your positive feedback, as providing an experience that goes beyond the expectations of our guests is something we work tirelessly toward achieving. Not to forget, thanks for your compliment on our uncomplicated room design and easy-access hotel location. We looking forward to welcome you back in near future. Cheers, Ivan Chai Guest Experience Team
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petrolhead wrote a review Sep 2019
2 contributions
It’s very convenient hotel. Situated next to the highway from kuching International airport and to the city center. It also next to a shopping mall. Friendly staff and clean room. The only downside is the Cityone mall next to it a bit run down. Easy access with 3 minutes walk to the local eateries places like premier 101 night market and etc. Nearby Samsung office And BWM showrooms.
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Date of stay: September 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled
Room Tip: good price for business trip
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Response from PGH_Kuching, Manager at Pine Garden Hotel Kuching
Responded 22 Nov 2019
Hi trs I’m really pleased overall you enjoyed your stay with us. Yes we are located approximately 5 minutes away from the Kuching International Airport. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden and please feel free give me a buzz at ivan.pinegardenhotel@gmail.com should you require assistance on your accommodation arrangement. Wishing you great day ahead, Ivan Chai Guest Experience Team
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D'awell wrote a review Sep 2019
2 contributions
clean room.. bed are comfortable.. near to shopping mall n street food.. easy to find.. overall good, staff friendly.. near to airport.. wifi also not bad.. easy to find grab car.. good service good environment
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Date of stay: August 2019Trip type: Travelled
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Response from PGH_Kuching, Manager at Pine Garden Hotel Kuching
Responded 22 Nov 2019
Hi 355bieyA I’m really pleased overall you enjoyed your stay with us. Yes we are located approximately 5 minutes away from the Kuching International Airport. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden and please feel free give me a buzz at ivan.pinegardenhotel@gmail.com should you require assistance on your accommodation arrangement. Wishing you great day ahead, Ivan Chai Guest Experience Team
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PRICE RANGE
US$25 - US$32 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
104
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Frequently Asked Questions about Pine Garden Hotel Kuching
Which popular attractions are close to Pine Garden Hotel Kuching?
Nearby attractions include 38vr (0.2 km), CityOne Megamall (0.2 km), and D-Bull Darts Sports Centre (0.3 km).
What are some of the property amenities at Pine Garden Hotel Kuching?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Pine Garden Hotel Kuching?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pine Garden Hotel Kuching?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Pine Garden Hotel Kuching?
Yes, free parking is available to guests.
What are some restaurants close to Pine Garden Hotel Kuching?
Conveniently located restaurants include Earthlings Coffee, 101 Food Center, and Howdy Grillhouse.
Does Pine Garden Hotel Kuching have an airport shuttle?
Yes, Pine Garden Hotel Kuching offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pine Garden Hotel Kuching have airport transportation?
Yes, Pine Garden Hotel Kuching offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Pine Garden Hotel Kuching?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Pine Garden Hotel Kuching?
Many travellers enjoy visiting Hong San Si Temple (4.3 km).
Is Pine Garden Hotel Kuching accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.