Tune Hotel Waterfront Kuching

Tune Hotel Waterfront Kuching

Off Jalan Tunku Abdul Rahman Jalan Borneo, Kuching 93100 Malaysia
Traveller (254)
Panorama of the Double Room at the Tune Hotel Waterfront Kuching
360
Panoramas (6)
Bathroom
Room & Suite (219)

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About

3.5
#16 of 71 hotels in Kuching
4.6 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Choose the Tune Hotel Waterfront Kuching for a convenient and affordable stay. Located close to the Waterfront Kuching, various local eateries and exciting nightlife venues within the town, this hotel features 135 private rooms, all fitted with luscious beds and ensuite bathrooms. Shuttle services to and from the Kuching International Airport is also available for a fee.
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Property amenities
Paid private parking on-site
Car park
Wifi
Vending machine
Airport transportation
24-hour security
Baggage storage
24-hour front desk
Paid wifi
Car hire
Taxi service
Non-smoking hotel
Room features
Blackout curtains
Housekeeping
Interconnected rooms available
Safe
Bottled water
Flatscreen TV
Bidet
Bath / shower
Tile / marble floor
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Chinese, Malay

Location

Off Jalan Tunku Abdul Rahman Jalan Borneo, Kuching 93100 Malaysia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
Kuching Airport
604Reviews17Q+A100Room tips
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Detailed Reviews
Raja8888 wrote a review Jul 2023
Las Vegas, Nevada260 contributions92 helpful votes
3.0 of 5 bubbles
I stayed in two different single rooms here during my stay in Kuching, sandwiched in between was my trip to Bako.

The rooms here are a crapshoot. One had a safe the other didn’t. Regardless, the safe did not work. One had decent hot water, the other took a long time to warm up. Both had large window but can only open 6 inches no mesh guard. Aircon weak but small room so it does its job, television did not work in one of the rooms. There were stains on bed sheets but bed comfortable. Rooms show age.

Reception helpful though deadpan, common in Malaysia. Great location by the waterfront. Poor sound proofing can hear hallway noise. No kettle something expected in se Asia.

Cheap and affordable.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jimmy S wrote a review Mar 2009
Walt Disney World, Florida7 contributions8 helpful votes
4.0 of 5 bubbles
Location: Very strategic. In the middle of the town and right opposite of Hilton.

Security: I have seen 1-2 guard constantly walking around the lobby. We need to use Access Card to open the main door after midnight (12pm??not very sure) I went out at 4am and there is a staff at the counter too.

Shower: This is one of their proud facility & it work well...It uses those big round shower tap. It uses centralised water heater.

Air-Con: I bought 36 hours for 3 night stay. Eventually i have balance of 8 hours unused. I have to switch it off cos it very cold at night. I think it is using 1.5hp York air-con. The problem is that the room is too small and air-con seems to keep blowing directly to my face. Try to adjust the direction but still the same. So i gotta switch off or sometimes adjust to 24 celcius.

Bed: Solid & firm. Unlike those cheap skate 3 star hotel which is full of spring and give u a backache after a night sleep. I don't like the bedsheet as it is quite rough.

Cleanliness: It is brand new and everything are clean.

Lighting: The whole hotel is very bright. The room have a yellow dim light and also a bright white light. I have a big window but no nice view as mine is facing the back. I believe if u can get those facing the front will be so much better as you can see the Hilton Hotel.

Internet: They provide free internet access using their own computer. You have to buy credit if you need wi-fi facility for your own notebook. Speed is ok.

Transport & Local Trip: There is a 'Golden Tour Travel agency' within the Tune Hotel. Very friendly local Sarawakian. They provide transport between airport & hotel that cost only RM8 per pax. Have some local trip too.

Price: I paid online RM250 for 3 night. When i check with them at the hotel, the price is almost the same. I booked 2 weeks in advance and i think i did not get the best rates. Their online booking is not as transparent as Airasia also.

Lobby: Nice and clean with PC for your usage.

TV: My room don't have one. I am not sure whether i should be getting one. It is not stated online.

Safe: Mine not working due to some low power issues. I did not contact hotel cos i don't use it.

WHAT I DON'T LIKE:
1) I stayed at the 3rd floor. It is noisy at night cos the corridor is not carpeted and i think the neighbour also inconsiderate by making a lot of noise banging the door too. It is worst if you are at the staying at ground floor & 1st floor adjacent to the pub named "Cat City".

2) There are no hotel phone in the room. There is 1 near the lift of every floor. So need to walk out to ask anything...else call them using handphone.

3) Check out at 10am. Quite rush. Luckily Tune provide luggage safekeeping service at RM1/piece. No time limit on this.

4) It is noisy at around 930am-10am due to guest checking out and room service cleaning up the room.

5) There is only 3 hanger for you. They don't even provide cabinet.
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Date of stay: March 2009
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Henry TAN wrote a review Oct 2011
Johor Bahru, Malaysia73 contributions37 helpful votes
4.0 of 5 bubbles
Location: Waterfront Kuching
- Just beside Hilton Hotel Kuching, walking distance to Sarawak Plaza, Tun Jugah Shopping Mall, Padungan Area, Waterfront, Tua Pek Kong Temple, etc......

Hotel:
Room: The room is clean, nice, comfortable...
Amenities: WIFI, TV is available, but you have to pay for it.
Service: Reception service and room service is acceptable.
Breakfast: No breakfast is provided but you can pay for it.
Tour: There is a day tour counter inside the hotel which you can book and arrange the Kuching day tour and airport transfer there.

Conclusion: I will stay this hotel again and again.
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Date of stay: April 2011
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amy N wrote a review Feb 2020
Chichester, United Kingdom76 contributions35 helpful votes
2.0 of 5 bubbles
The rooms were reasonably clean, the shower leaked all over the bathroom floor, my dad had to move his room 3 times because of one problem or another, the beds were comfy but sleep was nigh on impossible as there is a club a few doors down that plays music until around 3am. Hot water was tempramental but the AC worked well in my room - not so well in my Dad's. Don't even bother trying the breakfast as it's shockingly bad. The only good things about this hotel were the staff who were very friendly, the trips we booked at the station in the hotel and the location. Everything else was just terrible.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Experience822849, Manager at Tune Hotel Waterfront Kuching
Responded 3 Mar 2020
Dear Amy, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance/housekeeping team to ensure this won't happen again. The club you mentioned has been closed since December 2019 and in the close vicinity there are no other clubs that have open till 3am. Could you please email to me mateen@tunehotelswaterfrontkuching.com the dates you stayed, so I can further investigate into this matter. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching
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Clarisa Masli wrote a review Jan 2020
1 contribution
1.0 of 5 bubbles
This is my third times i stay in this hotel. But this is my bad experience here. ac does not work. long handling. And told me to use a fan. and I rented 2 rooms. but room 1 doesn't get mineral water. when I complained with the receptionist she answered sarcastically room dont get mineral water take it From dispenser. When i said why my second room get mineral water but this room no? She grumble with her friend about me. And told her friend to give me mineral water. No say sorry or anything.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Experience822849, Manager at Tune Hotel Waterfront Kuching
Responded 9 Jan 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our Front Desk team to ensure this won't happen again. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. As you are our regular guest please do email me for your next stay mateen@tunehotelswaterfrontkuching.com I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching
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Awang Muhammad wrote a review Mar 2020
Malaysia1 contribution
2.0 of 5 bubbles
Firstime stay at Tune Hotel, Kuching . My experience is they dont have put slipper in the room, then the aircond is so bad because is not cold . Everything in the room is dirty like window, television and the blanket have stain. . The pipe in toilet cannot using and the water in sink very slow . Please improve the facilities tell your boss :)
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Date of stay: March 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: I'm staying view not good facing old building
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Experience822849, Manager at Tune Hotel Waterfront Kuching
Responded 12 Mar 2020
Dear Awang, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance and housekeeping team to ensure this won't happen again. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jonathan L wrote a review Apr 2021
1 contribution
1.0 of 5 bubbles
I am currently being quarantined here. It seems like staff here are treating us like criminals. Yes, government is paying for our stay but remember we are the tax payers. Please be responsive to all your guests regardless who is paying for the stay. Treat all your guests with respect and maybe they will come back again.
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Date of stay: April 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mateen Affandi, General Manager at Tune Hotel Waterfront Kuching
Responded 25 Apr 2021
Dear Jonathan, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear our services were not upto the standards expected. In order to improve our services could you give me some details for me to look into. Do take into consideration that as a Quarantine Hotel we are restricted from most services generally provided by the hotel. The restriction on non halal food, alcohol and cigarettes' applies to all hotels as is briefed upon check in by the local authorities. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching
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Maps37659519008 wrote a review 19 May
Kuala Lumpur, Malaysia1 contribution
5.0 of 5 bubbles
Great experience stay with Tune Hotel. The location is very strategic (in with town attractions) and service was very good. Book a room without window but encouraged by the manager to upgrade to the room with waterfront view (the upgrade was worth the money). The amenities inside the room was good (an extra amenities such as toothbrush would be nice if to be provided). Overall, excellent experience. Obviously will stay here again.
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Date of stay: May 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
borneotrekker wrote a review Dec 2022
malaysia12 contributions7 helpful votes
2.0 of 5 bubbles
*Very* small room. In fact too small for a desk, just a flip-down 2ft wall board as a writing pad. One foot gap between bed to walls. No cupboard for clothing - another flip out bar with some cloth hangers. On the plus side, aircon is strong and shower is hot. Enough if you want to just sleep at night but catastrophic confining for any work to be done inside.

Paid RM20 cash to checkin early but where is the receipt?? Is this a tip? Not a single minute late checkout possible.

Better pay RM30 more and get a normal hotel room nearby. Or pay RM20 less and get a shophouse-type hotel nearby.
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Date of stay: November 2022
1.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raji Dave Julman, General Manager at Tune Hotel Waterfront Kuching
Responded 25 Dec 2022
Dear Valued Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance and housekeeping team for improvement. We strive to ensure that we exceed guest expectations in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Dave for Tune Hotel Waterfront Kuching
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wander20806959833 wrote a review Feb 2024
1 contribution
5.0 of 5 bubbles
Good stay here. Good price and good hotel too. Maybe u might have provide some toothbrush and paste to customer. But overall its very clean and comfort to stay here for three night. And the location is also near to everywhere. Recommended for this hotel.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Mateen Affandi
Kuching, Malaysia
Dear Guest You can pay by credit card for a booking ,however the reservation made must be under the same name as the person checking into the hotel. Regards
Answer from Mateen Affandi
Kuching, Malaysia
Yes you can pay online but the reservations has to be made under the name of the guest staying in the hotel. Regards
Answer from Mateen Affandi
Kuching, Malaysia
Dear Guest We have secured basement parking under the hotel for a daily rate of Rm 10 .Regards
Leo barabario asked a question Dec 2017
Kuta, Indonesia
Is it real thats tune hotel smoking not allowed
Answer from Dickson C
Kuala Lumpur, Malaysia46 contributions11 helpful votes
Yes, if im not mistaken, it is non-smoking. However, you can smoke outside of the hotel.
Awang Muhammad wrote a tip Mar 2020
Malaysia1 contribution
2.0 of 5 bubbles
"I'm staying view not good facing old building"
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khengsiong wrote a tip Dec 2019
Kuala Lumpur, Malaysia258 contributions10 helpful votes
3.0 of 5 bubbles
"Avoid the rooms on ground floor if possible."
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Alfredhoh5219 wrote a tip Sept 2019
Kuala Lumpur, Malaysia44 contributions13 helpful votes
2.0 of 5 bubbles
"Try to get those facing the waterfront (only side view) as the other end will be noisy at night because of some pubs."
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itsnevertoolatelifestyle wrote a tip Aug 2019
London, United Kingdom22 contributions1 helpful vote
3.0 of 5 bubbles
"No issues with placement of room"
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James P wrote a tip Apr 2019
Chiang Mai, Thailand100 contributions90 helpful votes
1.0 of 5 bubbles
"Please do not pick this hotel. There are other good hotels in the vicinity."
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Not the right property for you?
There are more places to choose from in the Kuching area.
PRICE RANGE
RM 70 - RM 89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tune hotels .com waterfront kuching hotel kuching
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
135
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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TUNE HOTEL WATERFRONT KUCHING (R̶M̶ ̶9̶4̶) RM 71: UPDATED 2024 Reviews, Price Comparison and 381 Photos - Tripadvisor

Frequently Asked Questions about Tune Hotel Waterfront Kuching
Which popular attractions are close to Tune Hotel Waterfront Kuching?
Nearby attractions include The Brooke Gallery (0.4 km), Waterfront Esplanade (0.4 km), and Chinese Museum (0.2 km).
What are some of the property amenities at Tune Hotel Waterfront Kuching?
Some of the more popular amenities offered include airport transportation, internet access, and baggage storage.
Which room amenities are available at Tune Hotel Waterfront Kuching?
Top room amenities include a flat screen TV, a bidet, and blackout curtains.
Is parking available at Tune Hotel Waterfront Kuching?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Tune Hotel Waterfront Kuching?
Conveniently located restaurants include Bla Bla Bla, Lepau Restaurant, and Southside Cafe Bistro.
Does Tune Hotel Waterfront Kuching have airport transportation?
Yes, Tune Hotel Waterfront Kuching offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Tune Hotel Waterfront Kuching?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Tune Hotel Waterfront Kuching?
Many travellers enjoy visiting Hong San Si Temple (0.4 km).
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