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We were exploring Kuching on foot tonight and noticed the dinner menu by the front door. As westerners, we decided to forego more rice and noodles and opted for a barbecue dinner.
Good attentive service, well cooked food (medium-rare steak and 1/4 chicken with vegetables),...More
Thank Herbert S
Response from MeritinHotel, General Manager at Meritin HotelResponded yesterday
Hi Herbert S,
Thank you for your wonderful feedback on our restaurant and services. I'm pleased to read that you enjoyed your dinner at The Merchant BBQ & Coffeehouse. Do try our wagyu or tiger prawn should you be dining with us again! We look...More
You can tell the hotel is new and very well kept. Our room was not oversized but adequate for our needs and very clean as well! The hotel is centrally located which makes it convenient and we had a fine dinner there. I did find...More
Response from MeritinHotel, General Manager at Meritin HotelResponded 2 days ago
Thank you for your wonderful feedback on our hotel, staff and facilities. I'm delighted to hear that you had a comfortable stay with us. I can assure you that we did not invest in installing surveillance cameras in our guest rooms. Imagine how...More
Bad services and lack of accommodation. Front line stuff are not working efficiently plus, they're not friendly to the local especially, student. When the dark fall, and the shift turn the mood also swing along together with the darkness. The little act that they show,...More
Thank Vivy F
Response from MeritinHotel, General Manager at Meritin HotelResponded 4 days ago
Hi Vivy F,
Thank you for your time in sharing your experience with us. Your review caught my attention as we don't often receive such comments on our service staff. In fact, one of our biggest asset is our staff team. I regret for the...More
Rooms were very good and all the staff were genuinely helpful. We had breakfasts and a couple of dinners. All good food.
The location is handy to local shops and only a short walk to the waterfront.
Would recommend to overseas travellers because staff were...More
Thank Joe Sue S
Response from MeritinHotel, Manager at Meritin HotelResponded 2 weeks ago
Dear Joe Sue S,
Greetings from Meritin Hotel
Thank you for your perfect review. I am delighted to read that you are happy and satisfied with our services and hospitality. It is our commitment to make our guests feel comfortable and our utmost to help...More
After did some checking on the accommodations in Kuching, we decided to stay at Meritin for our Kuching Trip. We made a good decision. It is conveniently located at Padungan Street, in the city center and close to river side. The hotel is relatively new,...More
1 Thank jimnliv2015
Response from MeritinHotel, Manager at Meritin HotelResponded 5 September 2018
Greetings from Meritin Hotel
Thank you for your positive review on our staff, services and hotel following your recent stay with us. We will address your discomfort of the room access card issue. I hope this will not defer you from returning.