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Pullman Kuching

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Pullman Kuching
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1,827 Reviews from our TripAdvisor Community

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Showing 1,617: English reviews
Scotland
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW

The location of this hotel is very good and the lobby is very nice but that's were it ends! The pool area is dull and water was slimy when I swam in the pool. The room was very basic and was dirty. This hotel needs an upgrade!

Helpful?
Thank juicymango14
Level Contributor
3 reviews
Reviewed 2 days ago NEW

I stayed the Pullman Kuching for two nights in November 2016. At a first glance this is a nice hotel. It is modern, centrally located and has good facilities. Where this hotel fails, however, is in service. It is non-existent. Staff have a “couldn’t care less” attitude that defies the Pullman business model. On arrival at the hotel I was... More 

Helpful?
Thank Kevin P
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mr Kevin P, I was distraught when I heard of your unpleasant experience during your stay with us. Please accept my deepest apologies. I find that the experience that you’ve been through on your arrival was unacceptable. Please rest assured that I will be addressing these points with the utmost seriousness and concern. As a five star establishment we... More 

Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 days ago NEW via mobile

I spend six nights at this hotel whilst attending a conference. The pool is great to swim and the staff is very friendly. I had a medical issue and appreciated the excellent service provided by the hotel to bring me to an excellent hospital. Breakfast choice was huge: fresh fruit, European and Asian dishes, egg station. My room was specious... More 

Helpful?
Thank Ka R
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Ka R, Thanks for the fantastic review of the Pullman Kuching!We do agree our beds are awesome as many guests have stated. I am delighted to hear that our service and facilities generally met with or exceeded your expectations. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

The location is very convenient and general appearance is very good, the staff is very polite ad helpful but: -smell of damp in the corridors -Wi-Fi to be improved -Service at breakfast disorgaized. No one is checking if clients are served and nobody is bringing coffe' unless you go to the desk and ask for it specifically -Asked for some... More 

Helpful?
1 Thank Conny O
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Conny O, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Sydney, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

All in all a nice experience at this hotel. The room was modern and huge, as was the bathroom. Helpful and friendly staff. Nice facilities. I didn't use the gym, though was told it was very hot in there. I thought the breakfast buffet, in particular the local food, was great. A shame that people seemed to be allowed to... More 

Helpful?
Thank HLJamieson
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear HLJamieson, Thank you for your recent stay at the Pullman Kuching. We are delighted to hear that your stay was pleasant and that our accommodations and services were acceptable to you. Please let us know if there's any ways that we might make improvements in the accommodations and services for our valued guests. We hope we could have the... More 

Kent, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here with my wife who was attending a convention in Kuching. This was one of the nominated hotels. It was very comfortable with good sized rooms of the highest quality. The bar and restaurant were also very good, and the buffet breakfast was extensive, offering great choice to visitors from all parts of the world. The most outstanding quality... More 

Helpful?
Thank CateringAdvisor
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear CateringAdvisor, Thanks for the fantastic review of the Pullman Kuching! It is great to read that you received a great service from all of our team members. At Pullman we pride ourselves on delivering good service and it’s nice to know when we deliver. I am pleased that you enjoyed yourself in Kuching and the Pullman team and I... More 

Edinburgh, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

The hotel does not look great from the outside but it's very modern and clean on the inside. Kuching is not well known for its amazing hotels and everyone we spoke with (travel agents & locals) ranked this as the best hotel in Kuching. It's very clean, modern and comfortable so can understand why. For me it's an excellent business... More 

Helpful?
Thank gilbiethe1
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear gilbiethe1, Thank you for your recent stay at the Pullman Kuching. We are delighted to hear that your stay was pleasant and that our accommodations and services were acceptable to you.Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 

Additional Information about Pullman Kuching

Address: No. 1A, Jalan Mathies, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: RM201 - RM380 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Kuching 4.5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Hotel Style:
#1 Spa Hotel in Kuching
#3 Family Hotel in Kuching
#3 Business Hotel in Kuching
#4 Luxury Hotel in Kuching
#5 Romantic Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuching staff and other travellers.
6 questions
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Questions? Get answers from Pullman Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor should be quieter”
 of 5 bubbles steven888Malaysia, 6 Nov 2016 | Read review
“Ask for river view rooms”
 of 5 bubbles BudiMohdYunus, 22 Oct 2016 | Read review
“Rooms has good view”
  • view from room
 of 5 bubbles BalanRamakrishnan, 10 Sep 2016 | Read review
“Nice interior room design.”
 of 5 bubbles Jetfly101, 8 Sep 2016 | Read review
“East facing rooms are over the night market on Sunday nights, but west facing rooms look over a construction site currently.”
 of 5 bubbles Kowloonie, 8 Sep 2016 | Read review
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