Pullman Kuching
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No. 1A Jalan Mathies, Kuching 93100 Malaysia
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Room & Suite (609)
Dining (83)
About
#10 of 79 hotels in Kuching
Location
Cleanliness
Service
Value
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Kids stay free
Children's television networks
Street parking
Wifi
Hot bath
Outdoor pool
Private pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Kids pool
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, Chinese, Malay, Tamil
Location
Full view
100Great for walkers
Grade: 100 out of 100
110Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
2,467Reviews24Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
Stayed two nights on a high floor with nice cross country views. Rooms are very no nonsense business rooms. Great but expect to feel like you’re sleeping in a well equipped office. The business facilities did the trick. Hotel helped with local tours and restaurants nearby. A quick walk down to the bustling waterfront for a bit of colour. They do a good cocktail in lobby bar.
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Date of stay: March 2020Trip type: Travelled on business
Helpful
Response from Pullman Kuching, Other at Pullman Kuching
Responded 4 weeks ago
Dear Valued Guest, Thank you so much for your review and for choosing Pullman as your choice of accommodation in Kuching, Sarawak. We are delighted to hear that you enjoyed your stay with us. I will share your feedback with all respective departments, as an encouragement for our staff to strive harder in delivering great service for all our valued guests. We sincerely appreciate your feedback and we look forward to welcome you back again in the near future. Once again, thank you so much for your patronage and for reviewing Pullman Kuching on Tripadvisor. We hope we could have the chance to serve you again soon. Warm Regards, Elizabeth Jonathan Executive Secretary
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It's Christmas, access to the Pullman is limited since it's a quarantine. But what to do when hankering for a good meal on Christmas Day? Have the meal delivered which is exactly what I did. I chose the roasted lamb shoulder, a generous portion at 1kgs with veggies and mashed potatoes on the side. Delivery arrived exactly on time and still warm. But the food was absolutely divine. Beautifully seasoned and roasted to perfection, the lamb was delicious. All I had to do was carve and serve up. Congratulations to Chef Mayan, Chef Ahzam and their team.
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Date of stay: December 2020Trip type: Travelled solo
1 Helpful vote
Helpful
Response from Pullman Kuching, Other at Pullman Kuching
Responded 30 Dec 2020
Dear nyavtech, Thank you very much for your loyalty and taking the time to write such a thorough review on TripAdvisor. We're over the moon that you had such a seamless experience with us. Your kind words of appreciation have been shared with Chef Matan, Chef Azam and their team personally and needless to say, we are proud of our team and appreciate hearing from our guests, the wonderful experience they provide. Thank you once again for the feedback, and we do hope to have another opportunity to redesign your experience soon. Sincerely, Marjorie Tania Club Manager
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Ivan provided excellent service throughout the stay and always made sure we had what we wanted. This review is specifically for him. The hotel was good overall. The in house restaurant Could have Been a bit better.
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Date of stay: October 2020Trip type: Travelled on business
Helpful
Response from Pullman Kuching, Other at Pullman Kuching
Responded 13 Oct 2020
Dear kevorkd697, Thank you for leaving us a superb 5-star review! It's a pleasure to note that we've left a great first impression on you and I'm certainly proud to know that our team members made such a huge difference to your overall experience. Thank you for highlighting their excellent service, as I'm sure they would be happy to hear your feedback too when I let them know, especially Mr Ivan our Director of Food & Beverage. All in all, we simply can't wait to welcome you back for another stay so you can experience Pullma's renowned hospitality again! Kind Regards, Marjorie Tania Club Manager
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+1
What a treat to be able to swim Pullman Kuching's pool once again.. I visited Pullman a few months ago during the Movement Restriction Order(MCO); the pool was closed, the Déjà Vu Lounge at a standstill, perks for being an AccorHotel member halted. It was a most tough time. Now, it's good to see life returning to this this hotel. Being a Silver Member, it was nice to be able to receive its perks again - complimentary welcoming drinks, late checkout, etc.. Upon check-in, I was attended to by Mr. Jared Wong, the front-desk manager. It is, as always, impressive hospitality here, with a certain class suiting the modern contemporary vibes of the hotel. The familiarity of coming here exudes a homely feel. Staff are welcoming and most approachable. This is hospitality at Kuching's best. Travel tip: Being an AccorHotel member, always be ready to purchase stays during sales. The deals are really worth it.…
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Helpful
Response from Pullman Kuching, Other at Pullman Kuching
Responded 15 Sep 2020
Dear iisechew, Thank you so much for reviewing your recent Pullman Kuching experience. We are thrilled to read that you loved our friendly service and how high you valued our services. Indeed, we put a lot of consideration into the experience with guests that it really excites us to see it working. Thank you so much for your kind comments and all of them have been taken into account to keep improving our service and premises. The Pullman Kuching team are looking to welcoming you on your next stay. Best Regards, Marjorie Tania Club Manager
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To start with, I wouldn't even call it a Pullman Hotel. Large room size however it is feeling empty in space (it just doesn't seems right in their layout) Very awkward design. Breakfast restaurant is greasy and dirty. Plates & glasses are not replenished and kept lying on the table. The hotel is moldy. Almost every where in the ceiling you can see mold. Its very appalling for a 5 star international brand
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Date of stay: August 2020
Value
Rooms
Service
Helpful
Response from Pullman Kuching, Other at Pullman Kuching
Responded 15 Sep 2020
Dear fendyjanu, Thank you for taking the time to tell us about your experience at the Pullman Kuching. On behalf of Pullman Kuching, please accept my heartfelt apology for your unpleasant stay. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. Please rest assured that I will have my Head of Departments to look into the issues that concerns with our services and have them implement their action plans in improving their level of services. We hope that this stay will not deter you from returning to Pullman Kuching in the future. We hope we would be able to serve you again in the near future. Kind Regards, Marjorie Tania Club Manager
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PRICE RANGE
US$45 - US$73 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman kuching hotel kuching
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
389
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Claim Your Listing Frequently Asked Questions about Pullman Kuching
Which popular attractions are close to Pullman Kuching?
Nearby attractions include Monkeebar (0.3 km), Chinese Museum (0.3 km), and Tua Pek Kong (0.5 km).
What are some of the property amenities at Pullman Kuching?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pullman Kuching?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Kuching?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pullman Kuching?
Yes, paid private parking on-site, paid private parking nearby, and street parking are available to guests.
What are some restaurants close to Pullman Kuching?
Conveniently located restaurants include Zinc Restaurant and Bar, Black Bean, and The Granary.
Are there opportunities to exercise at Pullman Kuching?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pullman Kuching have an airport shuttle?
Yes, Pullman Kuching offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Pullman Kuching located near the city centre?
Yes, it is 1.0 km away from the centre of Kuching.
Are any cleaning services offered at Pullman Kuching?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Kuching offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.