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Pullman Kuching

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Pullman Kuching
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1,912 Reviews from our TripAdvisor Community

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Showing 1,694: English reviews
Seria, Brunei Darussalam
Reviewed 4 weeks ago via mobile

The positives: - attached to a shopping mall - central location, close to old interesting streets - there was a very friendly staff helping us at the elevator. I think he also helps with the bags. Dissapointedly, the receptionists were not as friendly - children under 12 stays free if no extra beds are used The not so good: -...

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Helpful?
1Thank Mumster_S
Susanna T, Manager at Pullman Kuching, responded to this review

Dear Mumster_S, On behalf of Pullman Kuching, please accept my heartfelt apology for your unpleasant stay at the Pullman Kuching recently. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. Please rest assured that I will have my Head of Departments to look into the issues...

Brisbane, Australia
Reviewed 4 weeks ago via mobile

We visited Kuching mainly to go and see the Orangatans, but also spent time around the city. The hotel is in a great location and easy walk to the city and also the waterfront. There's a reasonable shopping centre underneath the hotel, although lots of shops were vacant but you could still get what you needed. The hotel room and...

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Helpful?
Thank LesleyWoo
Susanna T, Manager at Pullman Kuching, responded to this review

Dear LesleyWoo, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

El Albir, Spain
Reviewed 4 weeks ago via mobile

Hotel is very nicely located and with spacious rooms. Clean and service oriented. Two people stood out from the crowd. The duty manager Rebecca is a friendly skillful professional, quick and decisive, who takes initiative in case something goes wrong. Richard the outlet manager really pays attention to his customers and approaches them actively to make sure that everything is...

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Helpful?
Thank trip070
Susanna T, Manager at Pullman Kuching, responded to this review

Dear trip070, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

Bangkok, Thailand
Reviewed 4 weeks ago

This was my first time in Kuching and I was very surprised at what I found! How helpful the airport staff were and there seemed to be a interest from everyone to make your stay enjoyable. The room would be in my top3 and nicely laid out with all that you need to make your stay enjoyable. The bathroom was...

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Helpful?
Thank Robin J
Susanna T, Manager at Pullman Kuching, responded to this review

Dear Robin J, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff...

Reviewed 5 weeks ago

Personnel, facilities, rooms and services are fabulous and we really enjoy our stay here. The staff are very friendly, helpful and incredible i can't say enough of them. Thank you very much especially Diana who did a lot to help us. Definitely a place to stay in Kuching.

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Helpful?
Thank Adam O
Susanna T, Manager at Pullman Kuching, responded to this review

Dear Adam O, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff...

Reviewed 18 February 2017 via mobile

Located somewhat in the center of the city, it makes it easy to explore the city on foot. Very comfortable rooms. Friendly and accommodating staff. Recommending great places in Kuching to visit. Food can be found near and around the hotel.

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Helpful?
Thank Wennessa L
Susanna T, Manager at Pullman Kuching, responded to this review

Dear Wennessa L, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff...

Kota Kinabalu, Malaysia
Reviewed 17 February 2017

Hotel location right centre of the small city. The rooms are spacious and comfy, with a good view of the city surrounding. Great hotel facilities complete with gym, pool and spa. Hotel has good food outlets both western and oriental, and lounge. I love the weekend buffet spread with ample choices to pick from and value for money. Walking distance...

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Helpful?
2Thank alfredc466
Susanna T, Manager at Pullman Kuching, responded to this review

Dear alfredc466, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

Hong Kong, China
Reviewed 14 February 2017

Arrived at 6 am, no one helped me with my luggage as the porters didn't go to work until 7 am. One staff at the check in desk. Entire lobby lights off and in darkness, rather unwelcoming and odd. They run Pullman like a little local business hotel. Once inside the room, everything improved. Room is designed well, lovely view...

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Helpful?
1Thank la_speranza
Susanna T, Manager at Pullman Kuching, responded to this review

Dear la_speranza, On behalf of Pullman Kuching, please accept my heartfelt apology for your unpleasant stay at the Pullman Kuching recently. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. At Pullman, we are very concerned with the satisfaction of all our guests, and your feedback...

Kuala Lumpur
Reviewed 14 February 2017 via mobile

The staff are always courteous and pleasant. Greeting you with hand to the chest (which represents sincerity in Malaysia), they are quick to respond and prompt in action. Check-in was a breeze with no complications. Took us all of 5minutes including a quick explanation of the map. We told them to take our bags to our rooms (there were 2...

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Helpful?
1Thank cherylsass
Susanna T, Manager at Pullman Kuching, responded to this review

Dear cherylsass, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

Singapore, Singapore
Reviewed 14 February 2017 via mobile

Stayed 3 days 2 nights in this hotel for a short getaway. Location of the hotel is good as it is located down town Kuching. There is a riverside walk with nice scenery near the hotel. Many eateries can be found nearby the hotel too.

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Helpful?
Thank Irene C
Susanna T, Manager at Pullman Kuching, responded to this review

Dear Irene C, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 

Additional Information about Pullman Kuching

Address: No. 1A Jalan Mathies, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: RM239 - RM390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuching 5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Hotel Style:
#1 Spa Hotel in Kuching
#3 Family Hotel in Kuching
#3 Business Hotel in Kuching
#4 Luxury Hotel in Kuching
#5 Romantic Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuching staff and other travellers.
10 questions
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Questions? Get answers from Pullman Kuching staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the east as it is very nice to have the curtains wide opened in the day for natural light in the room.”
 of 5 bubbles wintermelon, 25 Mar 2017 | Read review
“Choose a room with a view of the river”
 of 5 bubbles SusanU824, 23 Mar 2017 | Read review
“the hotel is situated on a hill, so you will have a good view from any floor.”
 of 5 bubbles slunecnice83, 19 Mar 2017 | Read review
“Get a room facing the Rejang River which is lovely at sunset..”
 of 5 bubbles alfredc466, 16 Feb 2017 | Read review
“Go for an upper floor for the views”
 of 5 bubbles Professional-Pilgrim, 5 Feb 2017 | Read review
5 of 5