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Pullman Kuching

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Traveller (1022)
Room & Suite (500)
Pool & Beach (58)
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Overview
  • Excellent39%
  • Very good37%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“yoga mat”(43 reviews)
“the river”(139 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,170)
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631 - 635 of 1,929 reviews
Reviewed 7 August 2015 via mobile

Stayed for two nights on a business trip. Nothing special for AccorHotels member. Check in was slow, but acceptable. My friends only get their rooms at 10pm. A friend have to change his key card 4 times as it does not work at the room...More

Thank nawza
Response from PullmanKuching, Public Relations Manager at Pullman KuchingResponded 9 August 2015

Dear Nawza, As a five star establishment we are proud to be able to consider ourselves as setting the bar for service standards. It is regretful that you experienced a rare lapse in those standards. Thank you for bringing these issues to my attention. We...More

Reviewed 6 August 2015 via mobile

Old hotel need serious refreshing (see room door pic). Electronic key system reader doesn't work in lifts nor the hot and cold water mixer in the shower. Had to come down three times to get the room door open and avoided a fourth time thanks...More

Thank Jean-Michel P
Response from PullmanKuching, Public Relations Manager at Pullman KuchingResponded 9 August 2015

Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Pullman Kuching is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. We are examining...More

Reviewed 5 August 2015

Made a complaint to General Manager Pullman Kuching for few times but no respond. They should at least reply!!!!!!!!! Worst 5 star hotel service!!!!! Booked the hotel and got the confirmation letter but then when called the hotel the receptionist told us the hotel booking...More

3  Thank JIE5538
Response from PullmanKuching, Public Relations Manager at Pullman KuchingResponded 9 August 2015

Dear Jie, On behalf of Pullman Kuching, please accept my heartfelt apology for your unpleasant stay with us recently. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We hope you...More

Reviewed 1 August 2015

I seldom am enthusiastic about hotels but the Pullman Kuching is one of the best hotels I have stayed in, in any city I've visited around the world factoring in the price. By far one of the nicest in Kuching, the place is staffed by...More

1  Thank nutbagloh
Response from PullmanKuching, Public Relations Manager at Pullman KuchingResponded 9 August 2015

Thank you for choosing Pullman for your recent stay in Kuching, Sarawak. We are delighted to hear that you had an enjoyable time at our hotel. We are glad that you enjoyed your stay and our lovely local cuisine here. Best, Ng Ai Fern MarCom...More

Reviewed 1 August 2015

This hotel falls far below the Pullman brand standards, but it is also far cheaper than usual Pullman prices. Our room was spacious and comfortable enough, as well as quiet, albeit old and dated. The breakfast buffet had a good selection, though the selection was...More

Thank Braziltraveller2010
Response from PullmanKuching, Public Relations Manager at Pullman KuchingResponded 9 August 2015

I would like to take this time to personally thank you for staying with us at the Pullman Kuching. We know that you have many choices when traveling and your business is very much appreciated. We truly appreciate your business and we value the opinions...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Dry Cleaning
Airport Transportation
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Pool
Spa
Outdoor pool
Details
Price range
US$51 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Kuching
#3 Business Hotel in Kuching
#5 Romantic Hotel in Kuching
#6 Luxury Hotel in Kuching
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$51 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Kuching
#3 Business Hotel in Kuching
#5 Romantic Hotel in Kuching
#6 Luxury Hotel in Kuching
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (1022)
Room & Suite (500)
Pool & Beach (58)
Dining (50)
Amenities (24)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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jacslo
31 March 2018|
AnswerShow all 2 answers
Response from Frans T | Reviewed this property |
Yes out side the hotel
1
Vote
Fazly H
21 March 2018|
AnswerShow all 5 answers
Response from Ajid S |
As i know they will provide a complimentary birthday cake only for Accorhotels member.
1
Vote
RuthLim
26 September 2017|
AnswerShow all 3 answers
Response from Pullman_Kch | Property representative |
Only at the Executive lounge level 22
0
Votes
Room Tips
"Choose a room away from the lift lobby"
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"Don't stay here"
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"The hotel is very tall and on high ground so all rooms have good views."
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"higher floor away from elevator facing sunset"
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