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Jalan Tunku Abdul Rahman P.O. Box 2362, Kuching 93100 Malaysia
Lowest prices for your stay
Expedia.com
US$71
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Free cancellation until 17/12/22
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US$71
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Free cancellation until 17/12/22
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US$52
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Traveller (675)
360
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Room & Suite (407)

About

#14 of 93 hotels in Kuching
Location
Cleanliness
Service
Value
Situated in the heart of the city's business, entertainment and shopping district, the hotel offers free WiFi and is 20 minutes drive from the Kuching International Airport. Grand Margherita Hotel is adjacent to the Sarawak Plaza Shopping Complex and the Sarawak Economic Development Corporation Building. Its sister hotel, the Riverside Majestic, is located just across the road. With tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita and Main Bazaar nearby, Grand Margherita Hotel certainly has the best location in the city for business or leisure. Grand Margherita Hotel is classified as Green Hotel by the Ministry of Tourism and Culture Malaysia.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Car hire
Banquet room
Meeting rooms
Salon
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Business
Languages Spoken
English, Malay
777Reviews13Q+A100Room tips
Traveller rating
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Annie D wrote a review Nov 2022
Perth, Australia35 contributions14 helpful votes
+1
We booked it as a wedding party guests due my niece is getting married tomorrow. So most of outstation families and friends stayed here due to convenience being the wedding is here and all. We checked in after a long flight Perth ,Australia - KL-Kuching. All was good until we checked into our room at the old wing. I booked 2 rooms so they gave 1 in new wing and 1 in old wing. Upon entering the room, side tables was all dusty and sticky, so obvious it wasn’t clean properly! The dustbaround the edges and glass mirror, finger prints all over closet mirrors and the room had this musky damp smell. Bedsheet had stain and pen writing on it! So we walked down and complaint. This front desk said they have inform Housekeeping and housekeeping is in our room now if I could go up and show them where to clean. I was shocked!!! I ask do i look like your Housekeeping Manager? My husband have to step in and said if you cannot change our room can you please refund all our money and we move to Hilton. OMG!!! And they are rated 3 star??? Not even face towel or hand towel in the room! Seriously i hope Sarawak Tourism Board or whoever takes care of this hotel really look into this! Don’t even get me started with the pool wedding set up!! The horror of dirty table cloths and chair covers!!
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Booked a reputable 5 star hotel like Hilton to be safe
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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stephanie k wrote a review Nov 2022
Kuala Lumpur, Malaysia16 contributions10 helpful votes
I used to be a regular to this hotel. I even wrote a review about this hotel before and often booked this hotel that my family members name the hotel Stephanie's hotel because it was my favourite place to stay when I came visiting them. I hardly able to book a room here for pass few months and had stayed at Hilton, next door to it. But this time, I was able to book it last minute. As usual, I was excited to be back. But this time it was different. Maybe due to busy schedule of Kuching's city, rooms were limited and for the first time, I had room at level 2,next to a hall (luckily there was no event). It was smaller but was OK . The room had musty smell and I went out to buy room spray. Then the drinking water issue it was really unpleasant for me. I checked into hotel at 12am,tired and wanted to go bed straight away. Changed to my pj and wanted to have a drink before sleep only to be told I had to walk to coridor to get it myself. Jug was available for water refill. This was really unpleasant to me as I was really tired and expect a hotel like this to have welcoming drinking water. Mind you, the jug and boiler were half full meaning the water was from previous guest and that meant it wasn't clean yet. I understood the hotel wanted to be environmental friendly but this wasn't the way. Other hotels that practise no plastic bottles usually would provided sealed glass bottled that are refillable to ensure the hygiene of the drinking water and still save the environment. What GM does is purely not thinking through and others would translate it as lazy work. Anyway, I was only provided with soap, bath towels and shower caps. A used bar soap was still in the bathroom and I had to request for hand and face towels. Obviously, the hotel wasn't prepared for my arrival although I checked in very late. My last straw was that I wasn't allow to wear sleeveless for breakfast. For being so strict, I would expected the hotel to be up to its standard of service but no. From room wasn't well prepared, smell musty and expected me to wear formal for breakfast, I'm not returning to this hotel unless it was my last choice. I was on vacation and it was breakfast, I must be allowed to wear what is comfortable for holiday, not for lunch appointment or fine dining. I won't even book or recommend this hotel anymore for friends or family members. It is sad it is no more my favorite hotel as my daughter had good time here with us growing up visiting family members.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: Bring your own water bottles
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Najihah H wrote a review Oct 2022
2 contributions
I think the bed sheet and comforter was not changed. there was a brown stain on my bed, and bed smells like body odour. Floor was not vacuumed, there was mamee monster crumbs on the floor, toilet was moldy. I think it’s more of a 3 star hotel rather than 5 star. Needs major renovation and refurbishment. Breakfast was not nice.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ryandall wrote a review Sep 2022
Singapore, Singapore38 contributions28 helpful votes
Giving 4 stars cos this can possibly be as good as it gets for a 4star hotel in Kuching. rooms seemed to have been partially refurbished altho the bathrooms have been left behind and the deluxe room bathrooms really do look like they have been fitted in from a budget hotel. Elsewhere, the cardio room or gym is quite sad. Again, in comparison to the other hotel gyms ive been too, this is slightly better but still very uninspiring. Pool is ok and the bfast buffet is not bad - very lively till fullhouse as I guess most rooms come with the compli bfast. Spread is not bad too. Must say that service-wise, the standard is there and my family and i were pleasantly surprised when i mentioned that it was my dad's bday and the kind front office manager - Ms Kimberland, said they would send up a cake. We were expecting a slice but it turned out to be a full cake!! Price-wise, it's slightly above average. Conveniently located though attached Sarawak complex is very sad. Some rooms are probably more refurbished than others and rooms with "city' view may get you a carpark view.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: Choose river view rooms if you can
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rephael wrote a review Sep 2022
1 contribution
+1
The faucet in toilet is loose, there is unknown hair rubber band beside the phone, killed a few small flies, the carpet in the room looks dirty. There is spot on pillow case. There is water in the water jug and water boiler... Tv is blurry
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mohd F wrote a review Jul 2022
1 contribution1 helpful vote
+1
I bring my wife stay here during staycation promo, Srwk Day..book through Insiders app (as they promo to use apps a lot)..but overall our stay really terrible.. I did pre checkin using the app & show to the receptionist, surprisingly they ask me back what’s that?.. and they not keen for guest to use that apps for pre checkin.. Once arrive inside the room, at level 6, I check the toilet first, and notice the toilet bowl so dirty with the stain & the floor also, slippery with dirty stain here and there.. The room so dusty, as no housekeeping was done..and my wife can’t sleep overnight as she allergic to dust (runny nose whole night).. Also there was a dirty stain on the bedsheet..how come?.. U didn’t wash the linen?.. They didn’t provide mineral water as got coway machine outside, we need to refill using jug provided…but then there was some water left inside the jug not being clean for ages!! How come u expect guest to use it? Check out; Once again there was problem when you using Insiders app..seem like the hotel didn’t link to the apps.. I book & pay everything through the apps, but yet the receptionist (Reno) ask me “ Did we already pay for the stay?” What? Do you think we stay for free? We use the app, pay through there with deposit also..u promo a lot to use the apps but then the ground staff cant link to the apps and make everything so complicated for the guest.. We also ask for extra towel and they charge for RM45..that's ok as we ask for it, but the annoying part was the attitude of the receptionist (Reno)..she ask for the payment sarcastically, seem like we can't afford to pay.. Now i know that we pay less for your hotel because we didn't pay for your staff's attitude.. Best advice; don't use Insiders app, it will make your life miserable Better advice; don't stay here!
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Paul K wrote a review Jul 2022
64 contributions6 helpful votes
A second stay here did not disappoint. Room looking out over the Sarawak River. Room is spacious and clean. The hotel is centrally located to be able to walk to most downtown riverbank highlights. Will stay again. The breakfast is very good here
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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chua c wrote a review Jun 2022
6 contributions
Not up to expectation. The hotel previously is Holiday Inn, I thought should maintain at least 4 stars standard, but it really disappointed me. The hotel just completed renovation, but the renovation only concentrate on the room, the wash room still looked old and outdated. One of the toilet paper holder already damaged and the management never plan to replace it. The toilet bowl also looked old like those budget Inn. During my sleep whole night, there was a annoying sound in the room (like water pump or compressor running in the ceiling or wall) repeated whole night every 1 to 2 minutes, it really disturbing my sleep. For the breakfast, variety of choice to choose for. But the breakfast starts 630am, the noodle and egg station still not yet ready by 7am. This is a business hotel, many guests will have their breakfast before 7am. The hotel should make sure everything ready in the restaurant by 630am. Don't think I will go back again for my next business trip.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Avoid to stay in this hotel, unless the room charges is really attractive.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NA Aris wrote a review May 2022
Kuala Lumpur, Malaysia59 contributions24 helpful votes
+1
+ room is in good size, have space for praying + near to mall, easy for having meals outside like mcd, or to famous seafood hawker stall above utc + good view for both river and city view - waiting for 1 hour for check-in process, with no welcome drink provided. FO been professional, but not really friendly. I just hope to get room asap at that time - room got few trash like hairs, not really clean, but toleratable Overall a good stay, but might consider other place to stay in next trip.
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Date of stay: March 2022Trip type: Travelled with friends
Room Tip: Try to check in asap and avoid crowds.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rakalynn wrote a review Apr 2022
7 contributions1 helpful vote
Stayed 2 nights taking 3 rooms with family visit. Rooms is spacious great view, but a little bit run down especially the shower area. Tv chanel can be improved. Coffee house food breakfast tasteless. Location wise is great.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marketing and Communication Executive, General Manager at Grand Margherita Hotel
Responded 10 May 2022
Dear Sir/Mdm, Warmest greetings from Grand Margherita Hotel! Thank you for taking the time to write us your review especially for choosing to stay with us! We have shared your review to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are looking forward to welcoming you again with us in the near future. Do book directly with us for our products and services with the best rates. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a beautiful day and the best of health! Best regards, Marketing and Communications Department Grand Margherita Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$51 - US$71 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
288
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GRAND MARGHERITA HOTEL (R̶M̶ ̶3̶0̶1̶) RM 218: UPDATED 2022 Reviews, Price Comparison and 908 Photos (Kuching) - Tripadvisor

Frequently Asked Questions about Grand Margherita Hotel
Which popular attractions are close to Grand Margherita Hotel?
Nearby attractions include The Brooke Gallery (0.5 km), Chinese Museum (0.5 km), and Monkeebar (0.4 km).
What are some of the property amenities at Grand Margherita Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Grand Margherita Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Margherita Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Margherita Hotel?
Yes, parking is available to guests.
What are some restaurants close to Grand Margherita Hotel?
Conveniently located restaurants include James Brooke Bistro, Chong Choon Cafe, and Top Spot Ling Loong Seafood No.6 & 33.
Are there opportunities to exercise at Grand Margherita Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Grand Margherita Hotel have airport transportation?
Yes, Grand Margherita Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Margherita Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Kuching.
Are any cleaning services offered at Grand Margherita Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Margherita Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.