Grand Margherita Hotel

Grand Margherita Hotel

Jalan Tunku Abdul Rahman P.O. Box 2362, Kuching 93100 Malaysia
The damage of table drawer. After one day they fixed .
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Panorama at the Grand Margherita Hotel
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About

3.5
#13 of 71 hotels in Kuching
4.6 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Situated in the heart of the city's business, entertainment and shopping district, the hotel offers free WiFi and is 20 minutes drive from the Kuching International Airport. Grand Margherita Hotel is adjacent to the Sarawak Plaza Shopping Complex and the Sarawak Economic Development Corporation Building. Its sister hotel, the Riverside Majestic, is located just across the road. With tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita and Main Bazaar nearby, Grand Margherita Hotel certainly has the best location in the city for business or leisure. Grand Margherita Hotel is classified as Green Hotel by the Ministry of Tourism and Culture Malaysia.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Park View
Harbour View
Languages Spoken
English, Malay

Location

Jalan Tunku Abdul Rahman P.O. Box 2362, Kuching 93100 Malaysia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
Kuching Airport
786Reviews13Q+A100Room tips
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Detailed Reviews
Rob N wrote a review Mar 2020
Ontario, Canada821 contributions191 helpful votes
+1
4.0 of 5 bubbles
Big hotel on the river, doesn't look great on the outside (could use a wash & a paint job but would add to room price) but the inside is nice. Check-in was fine, friendly staff got a twin queen room (312) with a river view, very nice. The windows need cleaning but how much time do most people spend looking out the window? The room was clean & had the usual large hotel room & bathroom amenities, TV with some English channels, AC, great wifi & more. Breakfast included in room rate, great buffet of Asian & Western items plus egg station & Sarawak laksa/kolok mee station. Nice clean, large swimming pool along with loungers & towels. Overall a very nice hotel with a great location on the river, near attractions, shopping, restaurants and more, we stayed a week, would definitely stay again when in Kuching.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Ask for a room with a river view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing and Communication Executive, General Manager at Grand Margherita Hotel
Responded 30 Mar 2020
Dear R N, Warmest greetings from Grand Margherita Hotel! Thank you for taking the time to write us your review and thank you for choosing to stay with us. Rest assured, we have shared it to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a beautiful day! Warm regards, Ariqa Adilda Marketing and Communication Executive
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charlotte B wrote a review May 2020
Southampton, United Kingdom151 contributions57 helpful votes
4.0 of 5 bubbles
We stayed here at the beginning of our Borneo trip for 3 nights. The staff are really friendly and very helpful. They went out of there way to help us. When one member of staff couldn't answer our question because of a communication barrier, they made sure to get another member of staff to help us. The rooms were spacious and very tidy. When booking, I mentioned it was my partner's 30th birthday. We were surprised with a birthday cake in our room which was delicious!!
The pool is lovely and very much needed in the heat of the day. The hotel is right on the waterfront which makes it easy to walk all the way along to the city center.
There are local supermarkets and restaurants around the hotel.
A little walk down from the hotel there is a little boat which you can take that gets you to the opposite side of the river. There isn't a lot other there but it was a good little boat ride.
My only recommendation is do not get the hotel to book you a taxi to go anywhere. We asked them to book a taxi for us to go to the orangutans and when we started asking around we realised we got charged a lot. I know a taxi is completely different to grab but if you are on a budget, I felt grab was a safe and cheap way of travelling around.
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Date of stay: August 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing and Communication Executive, General Manager at Grand Margherita Hotel
Responded 16 Aug 2020
Dear Sir/Mdm, Warmest greetings from Grand Margherita Hotel! Thank you for taking the time to write us your review and thank you for choosing to stay with us. Rest assured, we have shared it to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are glad to hear that you have nice stay with us. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a good day! Best regards, Ariqa Adilda Marketing and Communication Executive
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Jadif D. Jeofery wrote a review Jan 2020
Kuching, Malaysia49 contributions
+1
4.0 of 5 bubbles
The hotel considered or rated by some as a 4 stars hotel. The hotel interior at the lobby, coffee house and receptionist area is outstanding with a mix of modern and traditional design.

Comments/Feedback
Hotel is in town where you can just walk to Kuching Waterfront by foot. You can easily walk around in Kuching town, get a Grab to go to other malls or other beautiful places in Kuching; and you can easily get to any delicious places to eat either local foods or delicious Ayam Penyet/Ayam Bakar nearby.

It is a walking distance to Main Bazaar for you to easily buy a Sarawak beautiful gift for your friends or families. Also a walking distance to Sarawak iconic built, Darul Hana Bridge and State Legislative Assembly (DUN). This hotel is always pack with tourist due to it facilities, well known or recognised and delicious menu.

Improvements
But the room need to have more improvement. Some of the room come with network cable (RJ45), but sadly it cannot used. No signal when i plug in to my laptop, even i replace the cable with my own. I bet the network port burnt or switch was dead.

The room itself is spacious, clean, comfort, tidy and clean. But the small pillow cover, the chairs cover and the carpet is old, got stains on it and did not proper cleaned. Make the room look like an Inn/Motel or 2 stars hotel.

The toilet is clean and come with hot water as usual. The room is very cold. No need for you to switch on your room aircond. The coldness come from the hotel centralised air conditioning already.

If you are traveling with families, i recommend you this hotel for you to stay in Kuching. I myself is a Kuching local man, and i really love to stay in this hotel! Easy for you and your family to walk around in Kuching town, to find food and a SWIMMING POOL FOR EVERYBODY! A comfort room actually for rest after your busy traveling day!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing and Communication Executive, General Manager at Grand Margherita Hotel
Responded 30 Mar 2020
Dear jdave182, Warmest greetings from Grand Margherita Hotel! Thank you for taking the time to write us your review and thank you for choosing to stay with us. Rest assured, we have shared it to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a good day! Warm regards, Ariqa Adilda Marketing and Communication Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
775traveller wrote a review Jan 2020
NSW237 contributions77 helpful votes
5.0 of 5 bubbles
We stayed 5 nights and enjoyed it. Next to the river, you can sit outside and eat /drink if it's not too hot. We went to the bar one night but it was so smoky we sat outside. The breakfast choices were huge at the buffet areas and you can get a real cappuccino. Lots of Asian food and some western food to choose from like French toast and bread and butter pudding, or ask the chef to cook eggs the way you like them.
The pool was a welcome addition on the hot days even if you have to sign up for a towel.
Right in the city, handy to markets, restaurants, and shopping centres, there's good WiFi there, and rooms were cleaned daily.
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ActingOfficer_GmhRmh, Marketing and Communication Executive at Grand Margherita Hotel
Responded 20 Jan 2020
Dear 775traveller, Warmest greetings from Grand Margherita Hotel! Thank you for taking the time to write us your review and thank you for choosing to stay with us. Rest assured, we have shared it to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are glad to hear that you have nice stay with us. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Direct Is Best! Should there be any inquiry, please do not feel hesitate to contact us at pr@centraloffice.my. We wish you have a good day! Kind regards, Ariqa Adilda Marketing and Communication Executive
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stephanie k wrote a review Nov 2022
Kuala Lumpur, Malaysia70 contributions14 helpful votes
2.0 of 5 bubbles
I used to be a regular to this hotel. I even wrote a review about this hotel before and often booked this hotel that my family members name the hotel Stephanie's hotel because it was my favourite place to stay when I came visiting them. I hardly able to book a room here for pass few months and had stayed at Hilton, next door to it. But this time, I was able to book it last minute. As usual, I was excited to be back. But this time it was different. Maybe due to busy schedule of Kuching's city, rooms were limited and for the first time, I had room at level 2,next to a hall (luckily there was no event). It was smaller but was OK . The room had musty smell and I went out to buy room spray. Then the drinking water issue it was really unpleasant for me. I checked into hotel at 12am,tired and wanted to go bed straight away. Changed to my pj and wanted to have a drink before sleep only to be told I had to walk to coridor to get it myself. Jug was available for water refill. This was really unpleasant to me as I was really tired and expect a hotel like this to have welcoming drinking water. Mind you, the jug and boiler were half full meaning the water was from previous guest and that meant it wasn't clean yet. I understood the hotel wanted to be environmental friendly but this wasn't the way. Other hotels that practise no plastic bottles usually would provided sealed glass bottled that are refillable to ensure the hygiene of the drinking water and still save the environment. What GM does is purely not thinking through and others would translate it as lazy work. Anyway, I was only provided with soap, bath towels and shower caps. A used bar soap was still in the bathroom and I had to request for hand and face towels. Obviously, the hotel wasn't prepared for my arrival although I checked in very late. My last straw was that I wasn't allow to wear sleeveless for breakfast. For being so strict, I would expected the hotel to be up to its standard of service but no. From room wasn't well prepared, smell musty and expected me to wear formal for breakfast, I'm not returning to this hotel unless it was my last choice. I was on vacation and it was breakfast, I must be allowed to wear what is comfortable for holiday, not for lunch appointment or fine dining. I won't even book or recommend this hotel anymore for friends or family members. It is sad it is no more my favorite hotel as my daughter had good time here with us growing up visiting family members.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: Bring your own water bottles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul K wrote a review Mar 2020
88 contributions6 helpful votes
4.0 of 5 bubbles
The hotel looks tired from the outside but do not judge a book by its cover. The staff are great. I stayed three nights and due to COVID 19 situation had to book an extra night after checking out so had a different room. The quality of the rooms is very good. The pool area is excellent and the dining breakfast very good. Due to being confined to room service the rib eye steak and salmon meals were excellent. It is in the perfect central location in downtown Kuching and the room rate was cheap. I met travellers from Australia and UK who have been coming back to stay at the same hotel every year three times a year because the staff, management and quality never change. Get a room looking out over the river
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing and Communication Executive, General Manager at Grand Margherita Hotel
Responded 30 Mar 2020
Dear Y5411DFpaulk, Warmest greetings from Grand Margherita Hotel! Thank you for taking the time to write us your review and thank you for choosing to stay with us. Rest assured, we have shared it to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are glad to hear that you have nice stay with us. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Direct Is Best! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a good day! Kind regards, Ariqa Adilda Marketing and Communication Executive
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rephael wrote a review Sept 2022
5 contributions
+1
2.0 of 5 bubbles
The faucet in toilet is loose, there is unknown hair rubber band beside the phone, killed a few small flies, the carpet in the room looks dirty. There is spot on pillow case. There is water in the water jug and water boiler... Tv is blurry
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annie D wrote a review Nov 2022
Perth, Australia34 contributions14 helpful votes
+1
1.0 of 5 bubbles
We booked it as a wedding party guests due my niece is getting married tomorrow. So most of outstation families and friends stayed here due to convenience being the wedding is here and all. We checked in after a long flight Perth ,Australia - KL-Kuching. All was good until we checked into our room at the old wing. I booked 2 rooms so they gave 1 in new wing and 1 in old wing. Upon entering the room, side tables was all dusty and sticky, so obvious it wasn’t clean properly! The dustbaround the edges and glass mirror, finger prints all over closet mirrors and the room had this musky damp smell. Bedsheet had stain and pen writing on it! So we walked down and complaint. This front desk said they have inform Housekeeping and housekeeping is in our room now if I could go up and show them where to clean. I was shocked!!! I ask do i look like your Housekeeping Manager? My husband have to step in and said if you cannot change our room can you please refund all our money and we move to Hilton. OMG!!! And they are rated 3 star??? Not even face towel or hand towel in the room! Seriously i hope Sarawak Tourism Board or whoever takes care of this hotel really look into this! Don’t even get me started with the pool wedding set up!! The horror of dirty table cloths and chair covers!!
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Booked a reputable 5 star hotel like Hilton to be safe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrick C wrote a review Nov 2021
Kuala Lumpur, Malaysia2 contributions
5.0 of 5 bubbles
Good hotel and centralized located in the Kuching city center . Kudos to the staffs with high level of hospitality and always going the extra miles to ensure guests safety and satisfaction .
Highly recommended whenever the next travel plan bring you back to Kuching either for business or leisure .

Special thanks to GM Patrick Lau who makes the arrangement , Abu & Reno at the concierge when l checked in and out , the helpful bell service who help me to carry the luggage during arrival and departure , Chef Andrew and the culinary team for the delicious food provided , Alphansus and the F&B service team for the great dinning experience , housekeeping team who make up our room and maintain the overall hotel cleanliness . Just to name a few and there are many more great staffs who l did not remember their name ....my apologies

Once again our sincere thanks to the management and staffs for the hospitality provided during our recent stay and looking forward to stay in the Grand Margherita Hotel again whenever our travel plan bring us back to Kuching in the near Future .

Patrick C
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Date of stay: November 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Higher floor with river view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing and Communication Executive, General Manager at Grand Margherita Hotel
Responded 10 May 2022
Dear Sir/Mdm, Warmest greetings from Grand Margherita Hotel! We are pleased to know you had a wonderful experience with us. We always strive to offer a stellar experience to our guest and deliver top notch hospitality for the comfort and safety of our guest. We have shared your review to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are looking forward to welcoming you again with us in the near future! We have shared your review to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are looking forward to welcoming you again with us in the near future. Do book directly with us for our products and services with the best rates. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a beautiful day and the best of health! Best regards, Marketing and Communications Department Grand Margherita Hotel
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Shafiqa Ariani wrote a review Dec 2022
Shah Alam, Malaysia6 contributions
5.0 of 5 bubbles
Went with my husband and 3 year old kid for Kuching Jazz Festival. We purchased the concert tickets + room package for RM1,200 for 2 nights which was very worth it! The breakfast was great. i enjoyed their laksa sarawak & mee kolok. one of the best laksa sarawak & mee kolok we ever tried ! if you not staying at this hotel, please do try their 2 main dishes. you will not regret!!!!
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Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from WeeAnne
Kuala Belait, Brunei Darussalam24 contributions12 helpful votes
I wasn’t aware there was a shuttle. We used a grab taxi and he waited for us to finish. It wasn’t expensive. Hope this helps
borneon4 asked a question Dec 2018
19 contributions29 helpful votes
Hi, Does anyone know how deep is the pool, please? Cheers!
Answer from iszai
Singapore, Singapore55 contributions6 helpful votes
It’s best to check with the hotel management on this - to ensure accuracy of information that you are looking for.
Christynlee asked a question Jul 2018
Kuala Lumpur, Malaysia179 contributions11 helpful votes
hi, may i know what's the difference between executive room and deluxe room?
Answer from tinkle_24
Northampton, United Kingdom1,773 contribution502 helpful votes
You should check the website and ask them directly. Conditions can change. Breakfast is worth having!
Kuching, Malaysia2 contributions
Dear Paul D, We will collect MYR100 for the deposit and MYR10 per night for tourism tax. Should there be any other inquiry, do contact us at 082-532 111. Thank you. Sincerely, Marketing and Communication Department
Kuching, Malaysia2 contributions
Dear Valued Guests, We sincerely apologies for any convenience caused by our team. You can email directly to contact@gmh.my or pr@centraloffice.my and our team will assist you accordingly. Should there be any inquiry, do contact us directly at 082-532 111 Thank you. Regards, Marketing and Communication Department
Bernice Laurie wrote a tip May 2024
1 contribution
1.0 of 5 bubbles
"Choose wisely if you have expectations on 4 or 5 stars hotels, never fully trust the good reviews. "
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Sta wrote a tip Mar 2024
279 contributions101 helpful votes
1.0 of 5 bubbles
"Choosing a different hotel can save you from unnecessary anxiety."
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Kathie H wrote a tip Oct 2023
Ajijic, Mexico202 contributions53 helpful votes
3.0 of 5 bubbles
"Lovely location with parking and easy access to Kuching’s riverfront activities. Don’t miss the laser light show in the evenings!"
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Patricia S wrote a tip Oct 2023
Hong Kong, China15 contributions20 helpful votes
4.0 of 5 bubbles
"The junior suite has a big sitting room but no bath tub . The room deco is also dated. So the room price is not too value for money"
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Annie D wrote a tip Nov 2022
Perth, Australia34 contributions14 helpful votes
1.0 of 5 bubbles
"Booked a reputable 5 star hotel like Hilton to be safe"
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Not the right property for you?
There are more places to choose from in the Kuching area.
PRICE RANGE
RM 212 - RM 321 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
274
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND MARGHERITA HOTEL (R̶M̶ ̶3̶1̶0̶) RM 211: UPDATED 2024 Reviews, Price Comparison and 967 Photos (Kuching) - Tripadvisor

Frequently Asked Questions about Grand Margherita Hotel
Which popular attractions are close to Grand Margherita Hotel?
Nearby attractions include The Brooke Gallery (0.5 km), Waterfront Esplanade (0.2 km), and Chinese Museum (0.5 km).
What are some of the property amenities at Grand Margherita Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Grand Margherita Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Margherita Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Margherita Hotel?
Yes, parking is available to guests.
What are some restaurants close to Grand Margherita Hotel?
Conveniently located restaurants include Southside Cafe Bistro, James Brooke Bistro, and Chong Choon Cafe.
Are there opportunities to exercise at Grand Margherita Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Grand Margherita Hotel have airport transportation?
Yes, Grand Margherita Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Margherita Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Kuching.
Are any cleaning services offered at Grand Margherita Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Margherita Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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