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Grand Margherita Hotel

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Grand Margherita Hotel
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527 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Kuala Lumpur, Malaysia
Reviewed 10 December 2014

Stayed here for three nights. Cons: 1) Check in took a ridiculously long time eventough online booking and payment has been made. Had to wait in the crowded lobby as there were many people from some corporate organization / association. 2) The room looks old. Eventough I booked and paid for a room with the riverside view, I was said...

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1Thank Enick_Kay
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear Enick_Kay Thank you for taking your time to share your stay experience with us. We apologise for a less-than-perfect stay and have shared your feedback with the team. We hope you will come back and stay with us on your next business trip and we will make it up to you. Do book directly with us when planning your...

Puchong, Malaysia
Reviewed 10 December 2014

Unacceptable! Our room booking was given to someone else. We have booked quite early through the internet and my husband called the hotel personally to confirm the booking.We were pleased that we were given our room the second day.However, as we entered the room we saw stains on both beds and the comforter cover. Housekeeping came quite swift to change...

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1Thank Ismariah
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear Ismariah Thank you for your review and for staying with us at the Grand Margherita Hotel. We would like to apologise for a less-than-perfect stay and have shared your feedback with the team. We hope you will stay with us again, and we will make it up to you. Do book directly with us when planning your next vacation...

Shah Alam, Malaysia
Reviewed 10 December 2014

Good location, shopping mall with walking distance. But it gets dark around 7pm, although it is still early but feeling like deserted place at 9pm walking back to hotel from malls. Good can use the facilities but didn't have time.

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Thank hsswu
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear hsswu Thank you for your review and for staying with us at the Grand Margherita Hotel. We could not agree more with you on how it gets dark despite it being around 7pm as we are in 'landas' (monsoon) season. Sometimes it pours for the whole day. We look forward to welcoming you back again and if you have...

Bungendore
Reviewed 10 December 2014

Located in the centre of the city this hotel is right on the river. We are on the 5th floor with access to the Executive Lounge. While the rooms where we stayed were comfortable only half of the hotel has been refurbished with the rest to be done in 2015.

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Helpful?
Thank Claire G
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear Claire G Thank you for your review and for staying with us at the Grand Margherita Hotel and we look forward to welcoming you back. Do book directly with us the next time around and take advantage of our Best Price Guarantee which comes with added perks. Should you have any enquiries, do not hesitate to contact us at...

Reviewed 4 December 2014

After the first day of our stay we only got 2 big towels and later only 1 to share aftrr compling we finaly got a 2nd towel but it was so stained we didn't use it. The room telephone also did not work. It wasn't fixed during our stay and we didn't get any feedback on it during our stay....

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1Thank Mirr_i_am1969
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Hi Mirr_i_am1969 Thank you for taking your time to share your stay experience with us. We would like to apologise for a less-than-perfect stay and would like to make it up to you. We hope you will stay with us again and we look forward to welcoming you back. For unbeatable rates, book directly with us and enjoy our Best...

Shepparton, Australia
Reviewed 28 November 2014

We arrived early and could not get into our room we were really tied and our room was made available not one second earlier than the official book in time. We were offered another room which had been supposedly recently updated, for a bigger cost of course. Our room was really in need of a complete revamp. carpets were very...

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1Thank Lesley P
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Hi Lesley P Thank you staying with us and for sharing your stay experience. We would like to apologise for the less-than-perfect stay and we will make it up to you the next time around. We have shared your invaluable feedback with our team for service improvements and we look forward to having you and your friends stay with us...

Kuala Lumpur, Malaysia
Reviewed 10 November 2014

We stayed at the Grand Margherita whilst at a wedding of some friends. there were 4 of us (2 adults and 2 children) and we took a twin room. There was sufficient space for the kids and us to share, which saved us paying for two rooms. The breakfast was not bad, some thing could have been better and some...

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Thank Richard_In_Singap0re
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear Richard_In_SIngap0re Thank you for your review and for staying with us at the Grand Margherita Hotel. It gives us a warm and fuzzy feeling knowing that you and your family have had a comfortable stay. Kuching is a great place for a relaxing getaway. Do book directly with us the next time around and take advantage of our Best...

Kuala Lumpur, Malaysia
Reviewed 10 November 2014

I should stay 4 nights in this hotel but I left after 3 nights, when the celling in the corridor almost felt on my head. First I had to wait more than half an hour at the reception to get my room, then the room was in a really bad condition. Very humid and smelly, aircon remote broken, blood on...

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2Thank Arnaud B
Reviewed 7 November 2014 via mobile

Stayed for four nights in room facing the serene river right opposite the mosque on the other side of the river. Fantastic location (could not be better!!) close to everything; malls, restaurants, river cruise, etc. Very warm, welcoming and attentive staff. I went down to front desk to report a leaking water hose and response was immediate. Very happy with...

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Helpful?
Thank esarenes13
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear syahireen m Thank you for your review and for staying with us at the Grand Margherita Hotel. We have shared your feedback with the respective departments for service improvements and we look forward to welcoming you back again. When planning your next getaway to Kuching, do book directly with us and take advantage of our Best Price Guarantee which...

Petaling Jaya, Selangor, Malaysia
Reviewed 6 November 2014

on my first day of arrival. i was greeted nicely by the reception. I have a problem in using my credit card and also my husband's debit card to check in. it took more than 10 minutes until we finally pay by cash. the hotel location is excellent. walking distance to almost anywhere; restaurant, souvenir shops, jetty. the room is...

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Thank WawaAziz
MarcomPaula, Public Relations Manager at Grand Margherita Hotel, responded to this review

Dear WawaAziz Thank you for your review and for staying with us. It is most regrettable that it was not a perfect stay and rest assured, we have shared your feedback with the respective departments for service improvements. We look forward to having your family stay with us again and we will make it up to you. Do book directly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of the city's business, entertainment and shopping district, the hotel offers free WiFi and is 20 minutes drive from the Kuching International Airport. Grand Margherita Hotel is adjacent to the Sarawak Plaza Shopping Complex and the Sarawak Economic Development Corporation Building. Its sister hotel, the Riverside Majestic, is located just across the road. With tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita and Main Bazaar nearby, Grand Margherita Hotel certainly has the best location in the city for business or leisure. Grand Margherita Hotel is classified as Green Hotel by the Ministry of Tourism and Culture Malaysia. ... more   less 

Additional Information about Grand Margherita Hotel

Address: Jalan Tunku Abdul Rahman | P.O. Box 2362, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: RM146 - RM602 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Margherita Hotel 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Grand Margherita Hotel Kuching, Sarawak
Hotel Style:
#6 Luxury Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Grand Margherita Hotel staff and other travellers.
6 questions
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2 days ago
Penang Island, Malaysia
Stroud, United Kingdom
Kuching, Malaysia
over a year ago
Taipei, Taiwan

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Questions? Get answers from Grand Margherita Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with the river view is breathtaking!”
 of 5 bubbles r0smam, 13 Feb 2017 | Read review
“do not book any rooms facing the street. At least you get river facing rooms or rooms at the top floor should be okay.”
 of 5 bubbles TravellerMM7, 26 Jan 2017 | Read review
“Ask for a river view room”
 of 5 bubbles J3704ORmatthewb, 12 Dec 2016 | Read review
“Ask for riverside view and no smoking floor.”
 of 5 bubbles Carapipi, 6 Dec 2016 | Read review
“Do not stay lower floor... no view and very noisy!”
 of 5 bubbles AMY8556, 22 Nov 2016 | Read review
5 of 5