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OYO 910 Hills Residence is located near Kuching Waterfront in Kuching, in Sarawak. It is situated at a distance of just a few minutes by road from Sarawak Museum, Tanoti House, Orang Utan Murals, Golden Anniversary Bridge, Pending Express Boat Jetty and Cat Statue. Special Features- The rooms are simple and elegant with bright white walls matching with white blankets and sheets. Facilities- The rooms come with a seating area, AC, queen sized bed, TV and free Wi-Fi. The hotel has CCTV cameras for security. Nearby- There are many restaurants and eateries nearby such as Lepau Restaurant, Feast and Furious Cafe, The Granary Kitchen + Bar, and Zinc Restaurant and Bar.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Business
Location
Block C, No. 53, Taman Sri Swak Mall, Jalan Tunku Abdul Rahman, Kuching 93100 Malaysia
OYO 910 Hills Residence
1.3 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Receptionist babi! Keadaan bilik babi! Toilet babi! Mmg sial hotel ni! Do not stay here! Mohon lingkup ini hotel.
One month we are here, they never do house keeping. Room are so dirty! Toilet smell terrible. The receptionist are so stupid and rude. How i wish i can slap her face everyday!
Towel never change! If we want to change, must bring to their front desk. One more thing, 99% of the time - no receptionist! Lazy and sleeping at the counter there!
I will complaint to oyo!
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FEEDBACK REVIEW ROOM HOTEL OYO 910 HILLS RESIDENCE
19-21 Aug 2023. Prefer 0/5 STAR. WORST STAYCATION EVER!! This is my first time get the worst room ever! Its a nightmare. I will never forget that my Anniversary & Birthday trip got this horrible room.
Property : No lift at all need to climb up level 3-5 and the hotel look like scary creepy dark haunted building. Like prison and horrible place to stay. Room : Too small and smelly like sh*t! The room is too smelly, i need to use my perfume to make it better and also smell of cockroach. Unable to sleep at night bcs of the smell. HATE IT! There is not enough light, im staying in the dark. There is table lamp that no bulb. Also no drinking water provided. Bathroom : The shower really slow even already open to the max. The shower temperature has no specific temp it's just extremely hot and super cold. Sometimes no water. There is soap dispenser but no soap at all. Luckily i bring my travel toiletries. No towel provided. Cleanliness : DIRTY and STINK! i believe they never change the bedsheet or towel because its itchy. i also believe they didn’t have housekeeping. Because they never clean our room for the next day. Even we already empty the room. Service : BAD SERVICE EVER! No reception during the time, we request to check-out and change room. They mention the room was full, we request for the refund since we not satisfied with the room condition at least we can go to different hotel with better condition. Even half price they ignore. Location : Strategic location because near to tourist attraction. But the location of the hotel also not so good because of the dark alley.
Booked thru SNAP AirAsia. I never disappointed with SNAP AirAsia, before this i booked many times. The room was nice and comfy. Able to sleep and rest. The room was almost likely with the posted and shown. Even there is cheap price like this but they manage to keep the room in good condition. This time i hope you could check back the property yourself either you should accept new booking for this property or not. Because its not only me, more than 20 people mention that the property was extremely horrible. Not recommended at all to our tourist to stay. They have travel far (same goes to me). Check-in to have a relax and clean room. The most important is CLEAN!! I’m unable to sleep well because of the smell effect my schedule because im too tired. Im even empty my room for the next day, maybe i get to change a room, a refund to change a hotel, if not at least CLEAN the room. Hope for the best. I hope no one get fool from their advertisement.
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Date of stay: August 2023
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was a huge disappointment. Firstly it was quite difficult to locate. Once we found the hotel we found that extra charges were added. We accept that the 10 rm per night Tourist Tax is rarely included in the advertised price but we had to pay extra taxes and charges too. Then a 50 rm deposit which seems pointless since they didn't even check the room before we left. The receptionists were friendly enough but just young and giggly when we were clearly frustrated at the charges. The process of checking in was unnecessarily long and used a lot of paper.
The room was up 3 sets of stairs with no elevator available to use. This isn't so bad for a young fit couple like us but if you're older or have a disability then it is impossible. This should be made clear on the listing. The hotel is unfinished. As we made our way to our room it was like walking past a building site. Noisy work going on all day and the workers (or somebody else) smoking made our room stink of cigarettes. The room itself was a box with no windows but it was clean. The bedsheets were clean but stained with bleach. The aircon worked fine but the electricity flashed on and off sometimes. The bathroom was clean but the pressure in the shower was terrible and it went from boiling hot to freezing cold. When we sat down on the toilet the seat somehow squirted water onto our legs which was both weird and unpleasant. The location was ok but you have to walk uphill from most places then up the stairs inside meaning the trip 'home' after every meal is quite tiring.
Overall we would not recommend Hill's Residence. There are much better options in Kuching for a similar price and actually we found somewhere much better with a wonderful atmosphere for a lot cheaper too.
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 49 - RM 89 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hills Residence
LOCATION
MalaysiaSarawakKuching
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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