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Teluk Bandung Santubong, Kuching 93756 Malaysia
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Traveller (1093)
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Panoramas (6)
Pool & Beach (304)

About

#20 of 93 hotels in Kuching
Location
Cleanliness
Service
Value
Nestled between the panoramic South China Sea and legendary Mount Santubong, Damai Beach Resort offers wide ranges of accommodation & facilities to suit every holiday makers needs. Main swimming pool for adults & kids is ideally located at the main building while another pool, secluded on the Hilltop has a breathtaking view of both the mountain and the sea. 5 F&B Outlets, convenient shop, souvenir shop, Tour Agent counter, Recreation Centre, Business Centre, Spa & Wellness, Shuttle service are some of facilities offered. Catering & Events caters from small meeting to large conference besides private parties and Weddings & other special moments.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Massage
24-hour security
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Mid-range
889Reviews33Q+A100Room tips
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Mr Z wrote a review 24 Sep
Singapore, Singapore11 contributions1 helpful vote
+1
Stayed in this resort for 2 nights and my excitement ruined by the time we drove in. Me and my daughter( who drove me and my wife there) went to the table to register and were told that any visitor (in this case it's my daughter) must leave by 6 pm and we arrived at around 5.30pm after a long day travelling from Singapore. I told him that I haven't seen my daughter for more than 3 years because of the pandemic and at least give us a couple of hours he said he can't do that because of the hotel procedure. I respect that though I felt that I'm entering some military compound or reporting to duty but he is just doing his job excellent. Good safety and security procedure. At the receptionist counter, another event ruined my holiday mood. Now I really feel like I'm not in any resorts or hotels. The way the receptionist makes the conversation does not reflect a resorts or hotel service standard. 1. When asking for ID, she simply said "ID?" Instead of "may I have your ID please?" A very simple verbiage for any hotel 2. Indemnity form. Never in my entire life have I checked in any hotels or resorts I face this situation. Again the way they asked me to sign makes me feel like I'm a detainee in a resorts. Room deposit is RM 200 per night which I think it's quite a lot where most of the hotels only take RM50.00 or RM100.00 per night stay. Try to keep my good holiday mood by thinking maybe this resort has undergone a major renovation and everything is new thus this is 1 way they want to protect the property. How I was totally wrong. Went to the chalet and along the way everything is exactly the same as years and years ago. And the room, just look at the photo. Half of the pool (the deeper side) covered with thin algae. Please check yourself The bright side of this resorts 1. Breakfast choice is good 2. Serapi restaurant is spacious and clean 3. Lobby is big and relaxing 4. The porter and the pool staff are excellent. 1 particular staff is really outstanding. I think he is a kitchen staff, male, age between late 40s or early 50s, super pleasant, helpful and attentive at the buffet area even though it's not his duty to serve the patrons. Unfortunately I didn't get his name. Major changes- no more shuttle bus from the city to the resorts so you have to sort out the transportation yourself.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Rent a car for your convenience to travel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KGM8828 wrote a review 16 Sep
1 contribution
Booked through RCI. The hotel treats RCI guests as lowly 2d class. First room very bad, no wifi, no nightstand, no table lamps, no luggage rack, no trash can, basic hotel requirements. Resort basically empty. We booked for a family of 4 but only had 2 towels, 2 glasses, & 2 waters. We asked for 4 of each and were told they only equip each room for 2 people. Extra towel would be 10 Ringet each, extra toilet paper would be 5 Ringet. Everything was an additional cost. After complaining forcefully to the manager in his office we were moved to a decent room with extra towels & glasses and properly equipped.
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Review collected in partnership with RCI
Date of stay: August 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JChua wrote a review Jul 2022
Singapore, Singapore879 contributions616 helpful votes
My last visit here was in the late 1980’s when the hotel was opened for 3-4 years. Fast forward, this beach resort is still a great place to come back for a different taste of Sarawak. Check in was rather strict at 3pm but since my mum is in her 80’s, Reception was kind to let us have a King bed room at 1.30pm - terima kasih. A minibus will bring us back & forth the Reception down hill. Our Hill Top room 1107 was spacious with a very comfy Super King bed. Views were astounding from the balcony …Nights were quiet and we slept well here. However, my mum has food poisoning from stall 2 at the nearby Central foodcourt! Their tomyam soup was cold with 2 small prawns & 2 slices of squid, at RM$14. Their business was good as they serve fried rice & noodles, but avoid at all costs! The next day, we paid the Hotel RM$3 each pax for a short ride to the Cultural Village. We had a great 2 hours there. Once you are ready, whatsapp or call them and they will come to pick you up, too, also for RM$3 a pax. The reason we gave this Hotel a 4 stars was because the top swimming pool has algae and water was really muddy! Better to go to the bottom pool! Hill top Rooms was also dated at 25 years old. So the bottom rooms are about 35 years old i was told by a staff. Breakfast is good with a choice for everyone but no one is wearing a mask when selecting their food, a no no during Covid times! Hope the Hotel will remind guests to wear tgeir masks when collecting buffet food.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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NanaG-0112 wrote a review Jul 2022
Melbourne, Australia186 contributions18 helpful votes
+1
Our flight arrived at night so dark by time got to resort 1hr 15 mins away. Upon check in no connecting rooms provided although requested upon booking and with follow up emails. We were not informed that you must order a King and double queen room to get connecting rooms. They did provide us a connecting room next day but had initially wanted to charge us more! After being taken on shuttle bus up to our room, we discovered some lights would not switch off. Tried to ring reception but the phone was broken! I rang using my global roaming on my mobile. Maintenance arrived rather quickly but was unable to fix lights and had to unscrew bulbs as only switch which was on bed console not working! He then took about another 20 mins to fix phone so we eventually climbed into bed at 1 am. Next morning we had tour booked at 7, rang for hilltop shuttle from bus stop at 6:15 and waited and waited… 30 minutes later it arrived. Then too long a queue for breakfast but thankfully our tour guide organised take away . Upon returning after our tour a new interconnected room provided. Soon discovered shower not operating as switch valve broken. There was NO wifi connection in our rooms. The balconies were very dangerous as the wooden railing broken. The actual setting is magnificent, staff friendly but needing training ( menu orders wrong both times we ordered at restaurant). Has potential but needs a lot of work. Also be aware at least 45 mins from town.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: refurbishment needed. 45 min to town 1hr 20 mins airport. Close to Cultural Village which was...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bllee wrote a review Jul 2022
Kuala Lumpur1 contribution
Damai Beach is great to view the sunset. We were from West Malaysia and its best to rent a car to reach the resort. Took us about 1 hr to reach. Enjoy sea food at Kampung Buntal and go for wetland cruising to watch Irrawaddy dolphin, buaya katak, birds & proboscis monkeys. The journey starts at Kg Santubong. Ask the car jockey and he shall contact the local tour guide. Price at that time was RM175. Nearby sightseeing were Kubah National Park, Matang Wildlife Sanctuary, Bako National Park.
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Review collected in partnership with RCI
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KelvinN816 wrote a review Jul 2022
Singapore, Singapore28 contributions20 helpful votes
The property is very very old and its not maintained to international standards. I would not recommend this place unless you are booked in a Chalet or one of the units on the hilltop. Do get a rental car and transport to/fro is very inconvenient.
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Review collected in partnership with RCI
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Beth wrote a review Jun 2022
Kuching, Malaysia1 contribution
Lousy experience,from the entrance gate the staff very rude,overcharge the customer and treat the customer as we are stay for free..we even pay more to stay but yet what we get not worth wth money we spent..the bed not comfy and convenient for family with kids, unnecessary rules,not recommended to anyone
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Not recommended for family vacation
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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quiklooper wrote a review Jun 2022
Kuching, Malaysia29 contributions23 helpful votes
Sub-standard facilities yet over-charging guests. Imposing new un-necessary rules to guests! First, need to register at the gate entrance where guests need to alight their vehicles and queued up in the hot sun just to fill up a small piece of paper, writing down name, how many guests, car number and we were told bringing outside food and drinks will be charged and there will be spot checks!! What an inconvenience!! Next, queued up for more than 1 hour just to check in. The day after queued up again for a lousy breakfast!! Damai Beach here are some suggestions:- 1. Get rid of unnecessary gate entrance registration. If you still want to do it, get your staff to come to the vehicle. Guests do not need to alight. 2. Open up more check in counters! Don’t you have laptops? 3. Why do we have to queue up at breakfast after we had to go through so many queues?? If they need to pay, pay after they are inside so that the rest can go in and eat! 4. Stop imposing no outside food when there are limited food your hotel can offer!! I can say if you don’t improve nobody will come back. You are great now because there aren’t many places to go but once we have more resorts, this place will no longer shine. I wish you the best!!
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: If you don’t want the hassle, don’t come to this resort. You will get charged for outside food,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Hl wrote a review May 2022
Singapore, Singapore2 contributions1 helpful vote
We had booked a chalet and required to paid for additional 2 headcounts accommodation upon check in. As per hotel this is due to covid rule and the room is only for 2 adults despite the room is come with 2 double beded and written up to 4 guests allowed. Its quite dissappointed after knew that other friends did not pay any such extra during the stay at the same period.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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stellalittrell wrote a review Apr 2022
Sibu, Malaysia129 contributions74 helpful votes
This is a resort of at least 30 yrs old with a few changes in management team over the years. But the improvement in service level is scarce. Average check in process is 15 min per pax and I have waited for about 1 hour for my turn to finally get my room key. I booked chalet rooms but to my disappointment, the room furniture and flooring looks so dated. The floor is sandy and as if they expected this, so they prepared a set of brrom and dustpan in the room for us to clean up if necessary. The only good thing in the room is the comfy bed that is probably the newest thing to the room. Room wifi is not working at all. Next, i definitely need to complain about the poor service of the sunset bar. We sit for about 5 minutes but nobody entertain us, so we thought we need to order at the counter. Yet, when we were at the counter, the receptionist request us to be seated and said the they will come to us for the order. We sat there for another 10 minutes without anyone approaching us for order, til we fed up and just raise our hands high to raise attention of the waitress. We ordered 2 drought, 1 Somersby apple, 1 piece of cake, fish fingers and wedges. Waitress said the waiting time for wedges wil be 1 hour, fish finger only need about 30 minutes, so we decided to ditch the wedges from the order list. In the end, we waited for more than half an hour yet the fish fingers did not come. Even my Somersby need to be reminded for it to come. About the cake, the price on display was RM20 but when my husband made payment, he was charged RM34 for that piece of cake. He only told me at night about the price of the cake, or else I should have confronted the bar again. In conclusion, even though the bar is a good spot for sunset viewing, I would not recommend going, especially when there is already a lot of customers in the bar.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$62 - US$84 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
damai beach hotel kuching, damai beach kuching, holiday inn kuching
FORMERLY KNOWN AS
Holiday Inn
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
224
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Frequently Asked Questions about Damai Beach Resort
Which popular attractions are close to Damai Beach Resort?
Nearby attractions include Mount Santubong (0.9 km) and Damai Beach (0.5 km).
What are some of the property amenities at Damai Beach Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Damai Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Damai Beach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Damai Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Damai Beach Resort?
Conveniently located restaurants include Ahsoh Buntal Seafood, D'Sea Restaurant, and Escobar Bar & Grill.
Are there opportunities to exercise at Damai Beach Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Damai Beach Resort have an airport shuttle?
Yes, Damai Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Damai Beach Resort have airport transportation?
Yes, Damai Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Damai Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Damai Beach Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.