Damai Beach Resort

Damai Beach Resort

Teluk Bandung Santubong, Kuching 93756 Malaysia
Traveller (1173)
Panorama at the Damai Beach Resort
360
Panoramas (6)
Beachview
Pool & Beach (306)

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Avg. RM 376 /night, 9/20 - 9/21
RM 376
per night
RM 315
per night
RM 254
per night

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About

3.5
#26 of 71 hotels in Kuching
4.0 of 5 bubbles
Location
3.5 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.5 of 5 bubbles
Value
Boasting a private beach and outdoor swimming pools, Damai Beach Resort offers pampering stay in Santubong. Guests enjoy jungle or sea view from the room. For guests who drive, free parking is provided. Fitted with natural light, every room is fitted with a flat-screen satellite TV and a minibar. The suite bathroom comes with a shower and a hairdryer. Some rooms have a balcony with a seating area. The resort offers a variety of local and international dishes. Buffet breakfast is served at Cafe Satang, which also opens for lunch and dinner. For your comfort, room service is available all day. Many outdoor activities offered at the resort, which include jungle trekking and visiting Sarawak traditional village. For those who prefer to stay in the resort, there are a spa and a fitness centre. Adults can relax by the pool while the kids play in the children's pool. Babysitting service is available upon request. Puteri Beach is 6 km from Damai Beach Resort, while Kuching is 24 km from the resort. The nearest airport is Kuching International Airport, 43 km away. Please note that guests checking in must be 18 and above. A maximum of 2 Adults and 2 Children aged 12 years old and below are allowed in each room. Should there be any extra person , the resort will impose extra charges at Rm 150 Nett ( Adult ) and Rm 90Nett ( Children aged 12 years and below ) . All rooms are Non-smoking rooms however guest may smoke at the designated smoking area provided by hotel. A penalty fee of Rm 500.00 nett will be imposed if guest found smoking in the room. No outside Food and Drink allowed to be brought in to the Hotel and guest also advise not to bring any electrical appliances e.g Rice cooker / induction cooker into the hotel for safety reasons.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kids pool
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Private beach
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Hair dryer
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Lagoon View
Bay View
Languages Spoken
English, Indonesian, Malay

Location

Teluk Bandung Santubong, Kuching 93756 Malaysia
927Reviews34Q+A100Room tips
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Detailed Reviews
GK_ wrote a review Jan 2020
Malaysia
4.0 of 5 bubbles
Booked a Superior Twin Room by the pool side. Loved the easy access to pool and the beach, which is great if there are elderly people or young children in your party.

I loved the cordiality of the staff - which I experienced right from the concierge to the front office to housekeeping staff and even the beach sweepers.

The room was very spacious, clean. The beds were relatively comfortable. I found the lighting to be quite dim. And the bathroom comes with a tub - just that it's quite dangerous for the elderly to climb in and out of the tub when taking their showers. The hotel may consider to replace the tub with a shower cubicle.

Breakfast should be upgraded as well - we found the food to be mediocre at best.

Overall, I had a relaxing and enjoyable stay at the resort. I do look forward to coming back for short getaways from the city.
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Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rob N wrote a review Mar 2020
Ontario, Canada
+1
4.0 of 5 bubbles
Huge, sprawling resort (>250 rooms), we opted for the Standard Balcony Double (Agoda) which was close to the pool & restaurant. We asked for an upper room and had a giant balcony & could see over the places in front, through the trees, a partial ocean view which was nice. The room was huge, king bed, fridge, TV (2 English movie channels), AC, wi-fi (good signal most of the time), tub/shower, towels, amenities, hair dryer. After some reviews, thought it would be more run down but it was fine. The floor was quite scuffed but everything worked. This is not a 5 star resort so please don't come expecting that. Everything is big including the lower pool which is most 1-1.5 m deep with a small section at 2.5 m. There are hillside places that give a great view & shuttle service provided from the top to the lobby. Also great upper pool, quiet & great view. Buffet breakfast mix of Asian & Western with egg station & Sarawak laksa station. Lots to choose from, overall very good.

To get to food court, walk through the property & cross bridge a short distance from the beach. The big iron gate is not locked, just push/pull to open. You can get to the Sarawak Cultural Centre that way also. We liked the place & enjoyed our time there. It has 2 nice pools, nice rooms, very friendly helpful staff & located close to Damai Central for convenience stores & food court. We would stay again and are considering returning.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Upper floor of standard balcony room had partial ocean view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul P wrote a review Feb 2020
Holland
4.0 of 5 bubbles
Stayed 4 nights in one of the hilltop rooms, offering a great view over the bay. We usely walked down by the stairs and used the free shuttlebus to come up.
The second swimmingpool uphill is not only marvelous but offers an incredible view on the beach and the bay.
The uphill room was a bit outdated, but offered everything one needs. The nice view from the balcony however is disturbed by the noise of the huge airconditioners downhill.
The restaurant is very good food. You can choose to sit outside or airconditioned insiders.
The cultural village **** is only a 5 minutes walk from the resort.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kahing wrote a review Jan 2020
Kuching, Malaysia
+1
5.0 of 5 bubbles
Came here with my family during the Lunar New Year festivity for a 3 day 2 nights stay.

The weather was pretty bad but the overall environment was pretty awesome.

The Chinese New Year deco this year is a step up from last year's and indeed the management has put in a lot of effort it doing up thr festivity theme.

Stayed in the Baruk Pipit and loved every second of it. Beds were comfortable, sheets and pillows were clean. Just that I wish the toilet comes with a hand-spray bidet instead of those old school bowl types.

Air conditioning worked well and housekeeping did a pretty good job in making up the room on a daily basis although I would like to suggest that they would sweep/vacuum/mop underneath the beds more regularly.

Would also like to point out that it would have been better if the bathroom lighting comes with its own dedicated switch which was originally by the entrance instead of being connected to the main switch of the night stand because when someone wants to go to the bathroom in the middle of the night, the nightstand lamp will be turned on as well and this could disrupt those who are sleeping next to it.

Hope the management could look into it.

Can't wait for a return visit in the very near future and I hope to seeore great improvements can be done.

Keep up the good job!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scott M wrote a review Jan 2020
Coppell, Texas
5.0 of 5 bubbles
We spent two nights here and really liked it. We splurged on a Baruk Suite which we really liked. It's a large, standalone round building up a hill so we had tons of room and terrific views of the sea and mountains. The clifftop pool was really nice, the food at the restaurant was good and the service was cheery as well. We were there during monsoon season so we didn't get to really take advantage of the beach but it's beautiful and we waded in the South China Sea a bit. One night the Governor of Sarawak showed up for dinner at the hotel in his classic Rolls Royce, so that says something. It's walking distance to the Sarawak Cultural Village. There is a collection of great food stalls next door so you can get wonderful food cheaply as well as some small shops if you need to pick up some insect repellant or beverages. And the hotel's shuttle to/from Kuching is very reasonably priced at 15 ringget for adults and 8 for children one-way. Overall, I can definitely recommend the Damai Beach Resort.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stellalittrell wrote a review Apr 2022
Sibu, Malaysia
2.0 of 5 bubbles
This is a resort of at least 30 yrs old with a few changes in management team over the years. But the improvement in service level is scarce. Average check in process is 15 min per pax and I have waited for about 1 hour for my turn to finally get my room key. I booked chalet rooms but to my disappointment, the room furniture and flooring looks so dated. The floor is sandy and as if they expected this, so they prepared a set of brrom and dustpan in the room for us to clean up if necessary. The only good thing in the room is the comfy bed that is probably the newest thing to the room. Room wifi is not working at all. Next, i definitely need to complain about the poor service of the sunset bar. We sit for about 5 minutes but nobody entertain us, so we thought we need to order at the counter. Yet, when we were at the counter, the receptionist request us to be seated and said the they will come to us for the order. We sat there for another 10 minutes without anyone approaching us for order, til we fed up and just raise our hands high to raise attention of the waitress. We ordered 2 drought, 1 Somersby apple, 1 piece of cake, fish fingers and wedges. Waitress said the waiting time for wedges wil be 1 hour, fish finger only need about 30 minutes, so we decided to ditch the wedges from the order list. In the end, we waited for more than half an hour yet the fish fingers did not come. Even my Somersby need to be reminded for it to come. About the cake, the price on display was RM20 but when my husband made payment, he was charged RM34 for that piece of cake. He only told me at night about the price of the cake, or else I should have confronted the bar again. In conclusion, even though the bar is a good spot for sunset viewing, I would not recommend going, especially when there is already a lot of customers in the bar.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KGM8828 wrote a review Sept 2022
2.0 of 5 bubbles
Booked through RCI. The hotel treats RCI guests as lowly 2d class. First room very bad, no wifi, no nightstand, no table lamps, no luggage rack, no trash can, basic hotel requirements. Resort basically empty. We booked for a family of 4 but only had 2 towels, 2 glasses, & 2 waters. We asked for 4 of each and were told they only equip each room for 2 people. Extra towel would be 10 Ringet each, extra toilet paper would be 5 Ringet. Everything was an additional cost. After complaining forcefully to the manager in his office we were moved to a decent room with extra towels & glasses and properly equipped.
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Review collected in partnership with RCI
Date of stay: August 2022
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Damai Beach Resort, Other at Damai Beach Resort
Responded 19 Jan 2023
Dear Sir / Madam , Greetings from Damai Beach Resort . Thank you for your feedback on your stay with us in September 2022 . On behalf of the team , our sincere apology for the inconvenience caused during your stay .We will share with the respective team for improvements . Best regards Damai Beach Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Syafiq ZM wrote a review Apr 2022
1.0 of 5 bubbles
It used to be one of the top decades ago. I came to Kuching with my partner for my birthday with hopes of having a beautiful experience in front of the beach. We took the balcony view.

Room experience:

When we arrived the room (Block 6) was dusty and the water that came out of the pipes was brown at first. An indication that the room has not been occupied for some time. Rested for a while in the room and suddenly water started flowing out of the air conditioning. Called reception and they sent maintenance to fix it while we were at the beach. Got back and the washroom was soaking wet. Called reception again and maintenance fixed the leaking pipe.

Restaurant experience:

We went to have a birthday dinner at Café Satang. We ordered a sirloin steak and a rack of lamb for the special occasion. Ended up being a devastating experience. The food was cold the steak was not tender at all with fat not trimmed at its side. The sauce was horrible, and the salad dressing was out of a bottle for sure. The bill was about RM 180 in the end but the standard of service and taste I could get better at a food court for one-fifth of the price.

Breakfast was also crap besides the Mee Kolok and Laksa Sarawak which was acceptable. Overall, not many options for the breakfast buffet.

Service experience:

After my birthday dinner, we requested to change rooms and instead, we got a smaller room with a bad view. My partner was super angry and complained that we paid a premium but receive something worse. Waited to change room again with at least similar price with better view and space. Waited to 11 pm to change room to Block 7 with an even worse layout. Received a room without a view of the beach and 3 single beds.

What happened to you guys’ man. Out of my 4 days trip, the one in Damai Beach spoiled my vacation. Waited 3 years to go back to Kuching and the experience in Damai Beach resort has really disappointed me on a very special occasion in my life. I will never recommend people to come to this institution again.

We waisted almost RM 700 (room and meal) here for a really bad experience.
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Date of stay: March 2022
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stuart C wrote a review Mar 2023
2.0 of 5 bubbles
This resort is something from 70’s and has all the features of a hotel designed in that era.

Reception area is nice but nobody tells you about the hotel facilities.

Towels by the pool are free but we wasnt told about them.

Quad bikes on the beach, whom thought that was a good idea that the tourists could race up and down in-between beach goers. Not a chance of sleeping during the constant revving.

Nice looking bar but staff are more interested in phones and practicing guitar strokes than serving.

We ordered a sandwich and some fries, the fries were cling-filmed and had just ben microwave and served with the cling-film on top. 20 mins later the sandwich turned up from the main restaurant with coleslaw but you have to pay instantly for this and then they dont bother with cutlery or a napkin.

This resort could be amazing but everyone has been taught to ignore or say NO.

No we can check you in early
No you cant have a 2 person massage
No you cant have a facial

If the hotel wanted this place to make any money, it would start by making it clean. Plastic everywhere and yesterday we had to pick up and engine oil bottle floating on the sea edge. Was this from a repair to the quad bike, who knows.

Maybe the staff would be better if they spent time cleaning tables and serving guests. Take the PHONES of staff and not allow them to spend time on them while being paid to work.

Guests appear a second priority.

Hotel is built in the 70’s feel and clean, but dated. The beds are nice and the facilities ok at best.

Dont expect any relaxation time while the quad bikes whiz up and down.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Damai Beach Resort, Other at Damai Beach Resort
Responded 6 May 2023
Dear Mr Stuart , Greetings from Damai Beach Resort . First of all, our sincere apologies for the inconvenience caused during your previous stay with us . We will share your feedback with the person in charge of both the Sunset Borneo Club Bar and the Quad bike rental on your concern . Thank You Damai Beach Resort
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mr Z wrote a review Sept 2022
Singapore, Singapore
+1
2.0 of 5 bubbles
Stayed in this resort for 2 nights and my excitement ruined by the time we drove in. Me and my daughter( who drove me and my wife there) went to the table to register and were told that any visitor (in this case it's my daughter) must leave by 6 pm and we arrived at around 5.30pm after a long day travelling from Singapore. I told him that I haven't seen my daughter for more than 3 years because of the pandemic and at least give us a couple of hours he said he can't do that because of the hotel procedure. I respect that though I felt that I'm entering some military compound or reporting to duty but he is just doing his job excellent. Good safety and security procedure.
At the receptionist counter, another event ruined my holiday mood. Now I really feel like I'm not in any resorts or hotels. The way the receptionist makes the conversation does not reflect a resorts or hotel service standard.
1. When asking for ID, she simply said "ID?" Instead of "may I have your ID please?" A very simple verbiage for any hotel
2. Indemnity form. Never in my entire life have I checked in any hotels or resorts I face this situation. Again the way they asked me to sign makes me feel like I'm a detainee in a resorts. Room deposit is RM 200 per night which I think it's quite a lot where most of the hotels only take RM50.00 or RM100.00 per night stay. Try to keep my good holiday mood by thinking maybe this resort has undergone a major renovation and everything is new thus this is 1 way they want to protect the property. How I was totally wrong.
Went to the chalet and along the way everything is exactly the same as years and years ago. And the room, just look at the photo.
Half of the pool (the deeper side) covered with thin algae. Please check yourself
The bright side of this resorts
1. Breakfast choice is good
2. Serapi restaurant is spacious and clean
3. Lobby is big and relaxing
4. The porter and the pool staff are excellent. 1 particular staff is really outstanding. I think he is a kitchen staff, male, age between late 40s or early 50s, super pleasant, helpful and attentive at the buffet area even though it's not his duty to serve the patrons. Unfortunately I didn't get his name.
Major changes- no more shuttle bus from the city to the resorts so you have to sort out the transportation yourself.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Rent a car for your convenience to travel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Damai Beach Resort, Other at Damai Beach Resort
Responded 19 Jan 2023
Dear Sir / Madam , Greetings from Damai Beach Resort , Thank you for your feedback on your recent stay with us in September 2022 . First of all , on behalf of the team our sincere apology for the inconvenience caused during your stay with us . We will look into the comments seriously and will inform all the relevant team for improvements in term of the services and facilities . Best regards , Damai Beach Resort
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dagmar2011 asked a question Feb 2020
Singapore, Singapore717 contributions129 helpful votes
Are there restaurants nearby? In walking distance or by taxi?
Answer from Damai Beach Resort
Kuching, Malaysia5 contributions
Dear Sir / Miss , Greetings from Damai Beach Resort . With reference to your enquiry , kindly be informed there is a nearest food court known as 'Damai Central 'located not far from the resort . The walking distance within 8-10 minutes . Other than that there are some seafood restaurant located at the nearby Buntal Fishing village within a 15-20minutes driving distance . Thank You Damai Beach Resort
Answer from Damai Beach Resort
Kuching, Malaysia5 contributions
Dear Sir / Miss , Greetings from Damai Beach Resort . Our breakfast price are as per below : Adults @ Rm 53.00 Nett per person Children ( 4-12 years old ) @ Rm 31.80 Nett per person Thank You Damai Beach Resort
Answer from Damai Beach Resort
Kuching, Malaysia5 contributions
Dear Ms Evelyn C, Greetings from Damai Beach Resort . Kindly be informed the Cafe Satang can accomodate up to a maximum of 180 paxs at one time . Thank You Damai Beach Resort
Answer from Damai Beach Resort
Kuching, Malaysia5 contributions
Dear Sir / Miss , Greetings from Damai Beach Resort . For your information some of our units can be connecting such as the Chalet / Standard Hillview and Hilltop seaview deluxe rooms . Thank You Damai Beach Resort team
Buckeye wrote a tip Yesterday
7 contributions
1.0 of 5 bubbles
"Comfortable beds"
Read full review
eleona wrote a tip Jun 2024
6 contributions
1.0 of 5 bubbles
"just don't. "
Read full review
Matt T wrote a tip Mar 2024
Hertfordshire, United Kingdom71 contributions48 helpful votes
3.0 of 5 bubbles
"Don’t expect bars to be open or have a good selection."
Read full review
Svend B wrote a tip Mar 2024
Copenhagen, Denmark9 contributions3 helpful votes
3.0 of 5 bubbles
"The nearby small "center" has a few restaurants and small shops."
Read full review
Henryofsydney wrote a tip Feb 2024
Sydney, Australia119 contributions36 helpful votes
1.0 of 5 bubbles
"Food is much better at the small group of shops next door"
Read full review
Not the right property for you?
There are more places to choose from in the Kuching area.
PRICE RANGE
RM 262 - RM 330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
damai beach hotel kuching, damai beach kuching, holiday inn kuching
FORMERLY KNOWN AS
Holiday Inn
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
224
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DAMAI BEACH RESORT (R̶M̶ ̶3̶8̶4̶) RM 273: UPDATED 2024 Hotel Reviews, Price Comparison and 1,327 Photos (Kuching) - Tripadvisor

Frequently Asked Questions about Damai Beach Resort
Which popular attractions are close to Damai Beach Resort?
Nearby attractions include Mount Santubong (2.8 km) and Damai Beach (0.3 km).
What are some of the property amenities at Damai Beach Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Damai Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Damai Beach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Damai Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Damai Beach Resort?
Conveniently located restaurants include Ahsoh Buntal Seafood, Escobar Bar & Grill, and Fatboy Bites.
Are there opportunities to exercise at Damai Beach Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Damai Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Damai Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Damai Beach Resort?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Are there any historical sites close to Damai Beach Resort?
Many travellers enjoy visiting Sarawak Cultural Village (13.1 km).
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