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Merdeka Palace Hotel & Suites

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Merdeka Palace Hotel & Suites Jalan Tun Abang Haji Openg, Kuching 93000 Malaysia
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Traveller (210)
Room & Suite (63)
Dining (16)

About

#34 of 95 hotels in Kuching
Location
Cleanliness
Service
Value
With an advantageous strategic location, only 15 minutes from the airport, the regal Merdeka Palace Hotel & Suites gives guests privilege across to some of Kuching city's historical jewels such as the Sarawak Museum and one of Kuching's landmarks, Padang Merdeka. Nearby are the Textile Museum, Chinese History Museum and Islamic Museum. The Hotel is just a short walk to the newly-built shopping mall, Plaza Merdeka, and is a 5-minute walk to the Waterfront and Main Bazaar. Merdeka Palace Hotel & Suites is home to 213 rooms inclusive of apartment suites. The Hotel offers comprehensive facilities including Wi-Fi access, health centre, gym, swimming pool and sauna, all of which ensures a pleasurable stay for guests. The Hotel has six international standard food and beverage outlets: Ristorante Beccari, the award-winning Italian restaurant; Aurora Court, the all-day dining restaurant; Victoria Arms, the English pub; Yn Cellar; La Habana Cigar Divan; and its cafe bistro, Seattle Coffee & Tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
289Reviews5Q+A59Room tips
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Fardiah J wrote a review Dec 2022
25 contributions
Affordable suite. Suitable for a group more than 4. Unfortunately, the room was not sound proof. We can hear people talking from outside. The accommodations are very good. The hotel has swimming pool for children to swim. Overall i was satisfied.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Grimsg wrote a review Dec 2022
Singapore, Singapore6 contributions4 helpful votes
I don't really know how to say this but the hotel is barely holding together both furnishing and amenities. I'm ok with somethings not working but when the door knob literally comes off the door, the safe doesn't even work nor the hair dryer, or the room phone is broken and left in a drawer. Like basic things have to work. The room is clean-ish. The bed is comfy though, the rain shower is awesome, its a big queen sized room for 1 pax for a business trip. This hotel has certainly seen better days, I know its rough from Covid and etc, but the pool is dead and green, the kids playground looks like its out of a horror film, none of this is said on the website that these amenities are no longer available. It is convenient that it is 30min from the airport by car, there is a big mall opposite and its near the Borneo Cultural Museum. I mean, its very average to get you by. I do hope they improve and things get repaired.
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Date of stay: December 2022
Value
Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ryandall wrote a review Nov 2022
Singapore, Singapore38 contributions30 helpful votes
Looks 4 stars from outside and the lobby but the rooms do need an overhaul and thorough wipe-down. Booked a suite and it was huge but space not utilised properly and had odd corners and mismatched (ugly/dated, more like). Alot of dust on overhead shelves so if you flick dustballs scatter and fall like large snowflakes only they are grey and fuzzy. carpet was so stained i automatically uttered: omg somebody was murdered here when i entered and got scolding from family. But for the pricepoint, there really shouldnt be complaints. it is quite cheap - even considering kuching prices. oh the kitchen was dark but the fact that there even was a kitchen at this price shd be a huge consolation - even if the freezer was mouldy and there was a layer of water collecting. But other than these physical attributes, service was pretty good. counter staff were polite and accommodating. no breakfast included in price but it is very cheap. even that we didnt have bfast there cos the restaurant looked a bit sad with no customers eating there. Location-wise - its convenient, near shopping mall and the new pedestrian bridge over kuching river. and just a short distance from the river promenade. Oh, stayed during the mooncake festival fiesta which was located within walking distance - 2 blocks down road so was a very convenient stay. Beds were comfortable and surprisingly clean so that's all that mattered at the end of the day. We were comfortable after all said.
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Date of stay: September 2022
Location
Cleanliness
Service
Room Tip: Get higher floors for the view, otherwise rooms shd all be more or less similar ie oldish and in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anushiya K wrote a review Aug 2022
4 contributions
I can understand its an aged hotel and upgrading or makeovers are not in the cards. But why can't it be spotless? The washrooms had a lot of black spots, stains, mold stains everywhere. I found couple of hair strands on one of the towels.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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OS wrote a review Jul 2022
1 contribution
The only ups on this hotel would be the location, poor Maintenence and hotel needs an upgrade. Price was fair for the type of room you’ll get. Can notice from the lobby that this was a 5 star hotel back in days but it was poorly maintained. Shower area covered in mole, carpet wasn’t clean enough. F&B staff were sort of rude in a way. Wouldn’t stay if it’s wasn’t fully booked everywhere.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tots S wrote a review Jun 2022
West Drayton, United Kingdom4 contributions
The staff are very friendly and helpful and kind. It's located very close to the waterfront right next to the wonderful brand new cultural museum which is free. The hotel is in very poor condition badly needs maintenance - multiple plugs in the rooms don't work, carpets haven't been cleaned in years, mold around the units, broken furniture. Everything is extremely outdated. We changed rooms after the first night. The spa was basic but lovely staff, very reasonable.
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: Parking was ok and free. Does not look like photos, they must be very old.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Terrence C wrote a review Dec 2020
Sibu, Malaysia9 contributions1 helpful vote
Took more than 1 hour to check in with 2 counters! Average check in time per customer more than 15 mins although you have done the online booking with all details available! I think you shall have more counters to open to cater if we notice there is long queue
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Date of stay: January 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AqmarolR wrote a review Mar 2020
Kuching, Malaysia40 contributions13 helpful votes
I have traveled to many places, and I’ve stayed in so many type of rooms and none had ever disappoint me like a stay in Merdeka Palace. As a Kuching resident this is not how I would like the quality of a 3-star hotel in my home town to be represented as. Don’t let the excellent location of the hotel fool you. First of all the hotel is gloomy and very dated. The room is dusty everywhere from the floor mats, curtains, walls and even lighting. Essentials such as iron and fridge are not available in the room. Extra pillow? Extra charge. Internet? You also need to pay extra for that. Even other cheaper hotels in the city could offer free wifi. Would I stay here again? Definitely no. Would I recommed you to stay here? NO - there are many other hotels in Kuching at a slight premium price but with much better experience for your memorable vacation in Kuching.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kuupsabah wrote a review Feb 2020
Malaysia76 contributions32 helpful votes
we check in for 4 of us with 1 kid. Smooth check in with helpful front desk staff. room clean. look a bit beaten off but nostalgic. parking ample spaces and easy. near good shopping complex very usefull. unable to enjoy much of kuching sarawak due to it was raining the whole period of stay. good hotel for family alike.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Richard T wrote a review Jan 2020
Perth, Australia40 contributions30 helpful votes
was given a room upgrade on arrival because this was the 4th time we've stayed there (over 10 yrs). The service is still excellent, staff pleasant and the room old but clean. Breakfast had a huge choice, leant mainly Asian but had eggs fried, boiled, poached, scrambled and one cereal changed daily. Located 100m from shopping mall. $30 by cab from airport or $11 by GRAB car.
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Date of stay: January 2020
Rooms
Cleanliness
Service
Room Tip: best views looking west, a/c ok, lifts pretty fast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$24 - US$36 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
merdeka palace kuching
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
213
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MERDEKA PALACE HOTEL & SUITES (R̶M̶ ̶2̶8̶6̶) RM 103: UPDATED 2022 Reviews, Price Comparison and 211 Photos (Kuching) - Tripadvisor

Frequently Asked Questions about Merdeka Palace Hotel & Suites
Which popular attractions are close to Merdeka Palace Hotel & Suites?
Nearby attractions include Kuching Esplanade (0.4 km), The Old Courthouse (0.4 km), and Sarawak Museum (0.2 km).
What are some of the property amenities at Merdeka Palace Hotel & Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Merdeka Palace Hotel & Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Merdeka Palace Hotel & Suites?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Merdeka Palace Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Merdeka Palace Hotel & Suites?
Conveniently located restaurants include Indah House Kuching - Cafe,.Art & Event Space. Homestay, Black Bean, and Balkanico.
Are there opportunities to exercise at Merdeka Palace Hotel & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Merdeka Palace Hotel & Suites have airport transportation?
Yes, Merdeka Palace Hotel & Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Merdeka Palace Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Merdeka Palace Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Merdeka Palace Hotel & Suites?
Many travellers enjoy visiting Hong San Si Temple (0.4 km).