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Merdeka Palace Hotel & Suites

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214 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Reviewed 30 November 2016 via mobile

I booked a standard room via booking.com and was impressed by the price. Unfortunately the room I was given #510 was a small dark room with a small window that was dirty and looked onto the car park. I high tailed out of there and requested an upgrade to a deluxe room with a view. I was given one overlooking...

1Thank C2MeiD613
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear Guest, Thank you for your review of our hotel which I have shared with my team. We are in the process of renovating our rooms and look forward to your next stay here. Please let me know when you are next in Kuching and I will happily show you around the hotel. best regards Mark Ferguson Hotel Manager

Reviewed 17 November 2016 via mobile

There has almoust everything you need in suit but rooms need renovation. Stuff was quite friendly but slow. We had no towels and asked for them but they brought it almoust to midnight. There were three of us but they give us only two things etc. But for overnight it is quite ok place with good location.

1Thank Piia E
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear Guest, Thank you for your review of our hotel which I have shared with my team. I would like to apologize for what happened with regards the towels as this does not meet our usual service standards. We are planning to renovate our rooms. This will be done on a small scale so as not to disrupt our guest's...

Reviewed 10 November 2016 via mobile

I work at travel industry and have been so many hotels and actually never write review. But this one I have to write... In my opinion this is the worst Hotel I've ever been!!! Bad service and hotel is very old and smelly..The receptionist.. not helpful...

1Thank borneo r
Kuching, Malaysia
Reviewed 24 October 2016

didn't stay there but was there for a seminar. function room is okay...didn't have enough food for both tea breaks, the fried glass noodles was tasteless and when we asked for ketchup or soy sauce the staff said it's not in the package, wow! didn't know i need to pay extra for some sauce. 4 toilets in the ladies room,...

Thank SorensenL
Petaling Jaya
Reviewed 19 October 2016 via mobile

High expectations on this hotel but i can say it's just a moderate rate hotel. The interior design of this hotel is very beautiful. The only problem for this hotel is their menu of breakfast & toiletries (not in a complete set).

Thank Sulaiman H
Sibu, Malaysia
Reviewed 18 October 2016

Location is quite near the Merdeka shopping mall. And the waterfront is within walking distance. The room is quite clean. Only 2 devices are allowed to connect to the internet per room. And it is very slow with frequent disconnections.

Thank GohYC
Reviewed 28 September 2016

Stayed here about two days. Overall hotel is good and convenient because got shopping mall and restaurants at nearby. Air conditioner is cold but pillow and bed are average. If can upgrade to better quality would be better.

Thank Stanley L
Singapore, Singapore
Reviewed 2 September 2016 via mobile

Beds & pillows were comfortable, although covers on the beds were a bit small & not really designed for 2 people sharing a bed...? We had requested a non-smoking room & were given a room on a non-smoking floor but this meant nothing as its not enforced at all. Our neighbours were very heavy smokers & we were engulfed in...

1Thank LennyA68
Ipoh, Malaysia
Reviewed 27 August 2016

I was given a suite for my 2 days business trip to kuching. Great customer service, room was a bit dated but clean. The location is strategic, within walking distance to a shopping mall and Kuching waterfront. Could improve on soundproofing as I could hear motorcycles passing by at night but it is bearable. Overall, comfortable and feels like second...

1Thank eileenong88
Kuala Lumpur, Malaysia
Reviewed 21 August 2016 via mobile

Stayed here during the KM and it's the best choice especially when the event starts at 2am. The hotel is just infront of the Padang Merdeka where the event is held every year. Very convinient to runners and the shopping mall for race kit collection os just around the corner, also facing the field. The room itself is quite old...

Thank Jimmy Y

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  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
With an advantageous strategic location, only 15 minutes from the airport, the regal Merdeka Palace Hotel & Suites gives guests privilege across to some of Kuching city's historical jewels such as the Sarawak Museum and one of Kuching's landmarks, Padang Merdeka. Nearby are the Textile Museum, Chinese History Museum and Islamic Museum. The Hotel is just a short walk to the newly-built shopping mall, Plaza Merdeka, and is a 5-minute walk to the Waterfront and Main Bazaar. Merdeka Palace Hotel & Suites is home to 213 rooms inclusive of apartment suites. The Hotel offers comprehensive facilities including Wi-Fi access, health centre, gym, swimming pool and sauna, all of which ensures a pleasurable stay for guests. The Hotel has six international standard food and beverage outlets: Ristorante Beccari, the award-winning Italian restaurant; Aurora Court, the all-day dining restaurant; Victoria Arms, the English pub; Yn Cellar; La Habana Cigar Divan; and its cafe bistro, Seattle Coffee & Tea. ... more   less 

Additional Information about Merdeka Palace Hotel & Suites

Address: Merdeka Palace Hotel & Suites Jalan Tun Abang Haji Openg, Kuching 93000, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: RM124 - RM186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Merdeka Palace Hotel & Suites 4*
Number of rooms: 213
Reservation Options:
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Also Known As:
Merdeka Palace Kuching
Merdeka Palace Hotel & Suites Kuching, Sarawak
Hotel Style:
#7 Luxury Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Merdeka Palace Hotel & Suites staff and other travellers.
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Gadong, Brunei Darussalam
Taipei, Taiwan

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms facing Plaza and avoid Parking view rooms”
 of 5 bubbles deepaksaxena88, 6 Feb 2017 | Read review
“Choose suite”
 of 5 bubbles Amyyfathmie, 26 Jul 2016 | Read review
“Try 16th floor and choose the corner suites which are larger and have a better view od the Sarawak River.”
 of 5 bubbles zackJB09, 18 May 2016 | Read review
“be careful with the kitchen and smoking rooms. Odours are pretty frequent.”
 of 5 bubbles DaniVarela89, 3 Apr 2016 | Read review
“Room facing "padang merdeka" (the field in the middle of roundabout) would be interesting.”
 of 5 bubbles kamaluddinz, 6 Mar 2016 | Read review
5 of 5