Riverside Majestic Hotel
Jalan Tunku Abdul Rahman, Kuching 93756 Malaysia
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About
#12 of 93 hotels in Kuching
Location
Cleanliness
Service
Value
Strategically located in the heart of Kuching's business entertainment, dining and shopping district, the Riverside Majestic Hotel offers free WiFi and is the ideal place for business, meetings and leisure.Overlooking the Sarawak River, the hotel commands a panoramic view of the city and the Kuching Waterfront. It is 20 minutes away from the Kuching International Airport and within walking distance of some of the city's major tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita and the Main Bazaar.The hotel is adjacent to the Riverside Shopping Complex, a 5-storey shopping podium featuring a cineplex and bowling centre. Opposite the hotel is its sister property, the Grand Margherita Hotel, plus the Sarawak Plaza Shopping Complex and the Sarawak Economic Development Corporation Building. The kitchen of Café Majestic & River Palace / Coca Thai Restaurant are certified Halal. Riverside Majestic Hotel is classified as Green Hotel by the Ministry of Tourism and Culture Malaysia.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Squash
Nightclub / DJ
Babysitting
Parking
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
River View
Languages Spoken
English, Malay
Location
Full view
100Great for walkers
Grade: 100 out of 100
97Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
Contact
Jalan Tunku Abdul Rahman, Kuching 93756 Malaysia
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660Reviews18Q+A100Room tips
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Stayed recently in the Puteri Wing, and our main impression was that it's pretty grubby. Lots of mould and damp problem, and our whole floor smelt horribly musty and damp. Lots of stains all over the carpets, and there seemed to be an ant problem in our room- as shown in my photo, there were even ants running over the phone! The one saving grace is that this place is pretty cheap. I have also stayed in the Hilton Kuching, it's not hugely more expensive, however it is a much nicer/more polished hotel.
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Date of stay: February 2020Trip type: Travelled as a couple
Helpful
Response from Marketing and Communication Executive, General Manager at Riverside Majestic Hotel
Responded 16 Aug 2020
Dear Sir/Mdm, Warmest greetings from Riverside Majestic Hotel Puteri Wing! Thank you for taking the time to write us your review and thank you for choosing to stay with us. Please do accept our sincere apologies for you unpleasant stay due to the ant issues. However, we have shared to the respective department for further action. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a nice day! Warm regards, Ariqa Adilda Marketing and Communication Executive
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Great location. Quite comfortable. Looks a little old and tired. Needs refurbishment. But that would make it expensive. For the tariff you pay it is value for money. Ask for higher floor, 11th gives you views of River Sarawak.
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Date of stay: January 2020Trip type: Travelled solo
Helpful
Response from Marketing and Communication Executive, General Manager at Riverside Majestic Hotel
Responded 16 Aug 2020
Dear Sir/Mdm, Warmest greetings from Riverside Majestic Hotel Puteri Wing! Thank you for taking the time to write us your review and thank you for choosing to stay with us. Rest assured, we have shared it to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a wonderful day and the best of health. Warm regards, Ariqa Adilda Marketing and Communication Executive
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Hotel is located alongside the river, ferries are available to cross the river and there are small restaurants along the esplanade, local to some craft shops, the staff were very helpful, the rooms were comfortable but note the hotel has two wings and our rooms were in the new wing, their is a swimming pool in the old wing but this was in shade for much of the day
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Date of stay: November 2019
Value
Cleanliness
Service
Room Tip: Rooms at the front of hotel have best views, choose the new wing if possible
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2 Helpful votes
Helpful
Response from Marketing and Communication Executive, General Manager at Riverside Majestic Hotel
Responded 16 Aug 2020
Dear Mr. Philip C, Warmest greetings from Riverside Majestic Hotel Puteri Wing! Thank you for taking the time to write us your review and thank you for choosing to stay with us. We are glad to hear that you have nice stay with us. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a good day and the best of health! Warm regards, Ariqa Adilda Marketing and Communication Executive
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I recently stayed in a Twin Room at the old wing (Puteri Wing), for 3 nights. Our room had a beautiful view overlooking the Kuching River and had a clear view of the Sarawak State Assembly Building. Considering the stunning view, the room was rather disappointing. Our kettle was broken, and a number of the cabinets in the room were missing handles. The carpet of our room was old and worn out. There were a lack of toiletries (toothbrushes, toothpaste, combs etc were not provided). In addition, the drain of the bathtub was not functioning properly and failed to open. Fortunately, the front desk was very helpful, and staff came to fix the problems in our room within a short amount of time. Our beds were comfortable and we were well-rested. The breakfast buffet was satisfactory, though the menu did not change over the 3 nights we were there. Considering that this was the old wing of the hotel, our experience was reasonably pleasant, though improvements could definitely be made.…
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Date of stay: November 2019Trip type: Travelled with friends
Helpful
Response from Marketing and Communication Executive, General Manager at Riverside Majestic Hotel
Responded 16 Aug 2020
Dear Sir/Mdm, Warmest greetings from Riverside Majestic Hotel Puteri Wing! Thank you for taking the time to write us your review and thank you for choosing to stay with us. Rest assured, we have shared it to the respective department to ensure that we will always deliver the service at the very best to our valued guests. Please accept our sincere apologies regarding the room condition and we have taken necessary action on this matter. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a nice day and the best of health! Warm regards, Ariqa Adilda Marketing and Communication Executive
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Stayed in this hotel for 2 night. Arrived around 9pm. There was a one staff at the counter on that time. She was not friendly, looked stressful and a bit grumpy. Maybe she tired i think. The room is spacious and old school. Although it look like old, the hotel still provide a complete set of tower and toiletries. The breakfast is ok but with 2 day, the menu is same.
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Date of stay: October 2019Trip type: Travelled on business
Value
Cleanliness
Service
Helpful
Response from Marketing and Communication Executive, General Manager at Riverside Majestic Hotel
Responded 16 Aug 2020
Dear fadzilah h, Warmest greetings from Riverside Majestic Hotel Puteri Wing! Thank you for taking the time to write us your review and thank you for choosing to stay with us. Rest assured, we have shared it to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a beautiful day and the best of health! Warm regards, Ariqa Adilda Marketing and Communication Executive
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I recently stayed at this hotel whilst competing in a dragon boat regatta. I found staff friendly and approach, multiple languages spoken to a wide group of tourist from all over the world, rooms were modern and comfortable with great showers. The location of the hotel is well situated near the river and the a variety of commercial districts. Good breakfast buffet daily I would stay here again
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Date of stay: October 2019Trip type: Travelled with friends
Helpful
Response from Marketing and Communication Executive, General Manager at Riverside Majestic Hotel
Responded 16 Aug 2020
Dear michaelbmnn59, Warmest greetings from Riverside Majestic Hotel Puteri Wing! Thank you for taking the time to write us your review and thank you for choosing to stay with us. Rest assured, we have shared it to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are glad to hear that you have nice stay with us. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a good day and the best of health! Warm regards, Ariqa Adilda Marketing and Communication Executive
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We traveled in a large group and the Riverside (older wing) had some problems adjusting to the influx of visitors. I believe that there were several groups checking in as well leaving the staff (and housekeeping) flustered. We were missing key items like towels/toiletries etc. We had an ant problem in several of the rooms but housekeeping solved this with equipping each room with bugspray. Generally, the staff seemed hardworking but unable to cope. Cleanliness also needs to be improved. Perhaps the management needs to anticipate the need for increase headcount especially when hotel is running on full house. Other than this, its location is key and probably the most redeeming feature. With a mini supermarket / pharmacy below, you were able to purchase key items such as food / drinks / toiletries. …
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Date of stay: September 2019
2 Helpful votes
Helpful
Response from Marketing and Communication Executive, General Manager at Riverside Majestic Hotel
Responded 16 Aug 2020
Dear Sir/Mdm, Warmest greetings from Riverside Majestic Hotel Puteri Wing! Thank you for taking the time to write us your review and thank you for choosing to stay with us. We have shared it to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a good day and the best of health! Warm regards, Ariqa Adilda Marketing and Communication Executive
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Stayed in this hotel for 3 nights on 2 different stays. The lobby is very welcoming as are the staff. Rooms are of a good size however the original wing of the hotel where we stayed does need updating ; fresh paint, mould removal, stain removal from carpets. However the hotel is in a perfect location situated right near the waterfront where there are some lovely places to eat and you can watch the water fountain show that is on every evening. The breakfast buffet has good choice of food the only thing is the food does not appear very hot. But staff are attentive removing unwanted plates and glasses quickly.
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Date of stay: October 2019Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Marketing and Communication Executive, General Manager at Riverside Majestic Hotel
Responded 16 Aug 2020
Dear Sir/Mdm, Warmest greetings from Riverside Majestic Hotel Puteri Wing! Thank you for your time to write us your review and thank you for choosing to stay with us. We have shared your review to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a beautiful day and the best of health! Best regards, Marketing and Communication Department Riverside Majestic Hotel Puteri Wing
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+1
The hotel is located in the center of Kuching city and the waterfront area. Next to the hotel is a mall called Riverside Shopping Complex. The hotel room looks a bit old but is fairly clean. Large and safe parking area. It's only a problem that the access card to the top floor was rather difficult when scanning in the elevator, it looks like the card was less sensitive. Very good service. Next time, I will come back. Thumbs up.
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Date of stay: September 2019Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from Marketing and Communication Executive, General Manager at Riverside Majestic Hotel
Responded 16 Aug 2020
Dear Sir/Mdm, Warmest greetings from Riverside Majestic Hotel Puteri Wing! Thank you for taking the time to write us your review and thank you for choosing to stay with us. Rest assured, we have shared it to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are looking forward to welcoming you again with us in the near future. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a good day and the best of health! Best regards, Marketing and Communication Department Riverside Majestic Hotel Puteri Wing
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The location of the hotel is good, it is just a stone throw from the river front of Sarawak River, however your view of the river is partially blocked by another hotel which is located directly across the road. My room was at the Putri Wing of the hotel on one of the higher floors. The room had a shabby / tired looking carpet, dirty bathtub and soap dish, and water did not drain well. The bidet was a plus. I phoned for my daily quota of bottled water which was never delivered. However, you do have a choice of pillows, whether cotton or polyester, etc. just let them know. The staff were polite. If you are fond of seafood, go to Topspot Foodcourt at Jl. Bukit Mata, about 6 minute walk from the hotel, pick your fish or prawn or crab from one of the many food stalls, ask the cook for their recommendation then get yourself a table. The seafood selection the foodcourt is incredible.…
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Date of stay: July 2019
Location
Cleanliness
Service
3 Helpful votes
Helpful
Response from Marketing and Communication Executive, General Manager at Riverside Majestic Hotel
Responded 18 Aug 2020
Dear uhamdani, Warmest greetings from Riverside Majestic Hotel Puteri Wing! We would like to express our gratitude for staying with us. However, please do accept our sincere apologise for the inconvenience that occurred regards to the room condition. We have shared it to the respective department to ensure that we will always deliver the service at the very best to our valued guests. We are looking forward to welcoming you again in the near future for us to get another chance to serve you a better quality of service and facilities. Do book directly with us for the best room rates with added perks. SAVE MORE when you sign-up today and become our Insiders Club member! Should there be any inquiry, please do not feel hesitate to contact us. We wish you have a good day and the best of health! Best regards, Marketing and Communication Department Riverside Majestic Hotel Puteri Wing
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PRICE RANGE
US$57 - US$68 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riverside majestic kuching, hotel riverside majestic
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
241
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Claim Your Listing Frequently Asked Questions about Riverside Majestic Hotel
Which popular attractions are close to Riverside Majestic Hotel?
Nearby attractions include The Brooke Gallery (0.4 km), Chinese Museum (0.3 km), and Monkeebar (0.4 km).
What are some of the property amenities at Riverside Majestic Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Riverside Majestic Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Riverside Majestic Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Riverside Majestic Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Riverside Majestic Hotel?
Conveniently located restaurants include Black Bean, Ceylonese Restaurant, and Balkanico.
Are there opportunities to exercise at Riverside Majestic Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Riverside Majestic Hotel have airport transportation?
Yes, Riverside Majestic Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Riverside Majestic Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Riverside Majestic Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.