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Riverside Majestic Hotel

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Riverside Majestic Hotel
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430 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Manila, Philippines
Reviewed 13 December 2015

Quite an old hotel. The room design was quite traditional and the staff are friendly but not so competent. Was given a smoking room and had to follow up several times to get transferred. Breakfast buffet had the same items for the 4 days I tried it. Appreciate the view of the river.

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Helpful?
Thank CrazzeeShopper
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank you for taking time to write us review. We apologize for the room inadequacy and the breakfast buffet served. We have shared your response with the rest of the team. We will do our best to satisfy our guests. Do book directly with us for the best room rates with added perks. Should there be any...

Kuala Lumpur, Malaysia
Reviewed 3 December 2015

I only stayed for 1 night in this hotel. The last time I came here to Kuching I stayed in another hotel nearby. I have always wondered how this hotel would be. I am not impressed. This hotel was opened in 1992. I guess that is about how old the furnishings are. The carpet in the room is dirty and...

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Helpful?
Thank ARuem
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank you for your review. We apologized for the less than expected stay with us. Yes indeed we have one of the best location in town which is near to the riverfront and other tourist spot. We are glad that our staffs has given a warm hospitality whilst you were here. Hoping to see you here again...

Melbourne, Australia
Reviewed 27 November 2015

In my opinion, the hotel needs a complete renovation. The rooms were of the poorest quality I have ever stayed in. The carpets were very strong smelling and were full of hair strands. The bathroom shower and tub were full of mould and the lighting were poor. Even the furniture in the room such as TV table and chairs were...

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Helpful?
1Thank Prateek A
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write us a review. Sorry for the less-than-expected stay with us. We have shared your feedback with the rest of the team. This will encourage us as a team to provide a better experience for all our future guests. We apologized once again and we are looking forward for your...

Kuala Lumpur, Malaysia
Reviewed 23 November 2015

I had stayed here for business trip. The room is old fashion and need to refurbish. The management should make sure enough front desk staff to entertain the guest during peak hour. I had to wait almost 30 min to checked in. The only attraction from this hotel : 1. Walking distance to the jetty / Sarawak river 2. Shopping...

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Helpful?
Thank adyla5550
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write us a review. We apologized for the long queue whilst checking in. We have shared your feedback with the team to encourage us as a team to provide all guests a better experience. We apologized once again. We are looking forward for your next visit. Please do come back...

Singapore
Reviewed 19 November 2015

We booked Deluxe Room sea view for 3 pax for 2 nights. After we checked in, we decided to upgrade to Executive Room as we expected the Executive Room is more spacious for 3 pax. When we changed to Executive Room, we were so disappointed as the room size was the same as Deluxe Room and the drinks/snacks offered on...

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Helpful?
Thank Chrissie2980
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank you for your review. We are glad that you enjoyed your stay with us afterall. We are looking forward for your next visit! Please do come back and visit us again soon. Do book directly with us for the best room rates with added perks. Should there be any question, please do not feel hesitate to...

Kuala Lumpur, Malaysia
Reviewed 15 November 2015

The hotel location well represented in the heart of the city where it is convenient to many areas of interest. The staff are friendly, helpful and knowledgeable. Its value for money whether guestrooms or restaurants.....image there's no service charge except 6% government tax. The guestrooms are spacious and breakfast spread indeed aplenty to feed the empty stomachs with so much...

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Helpful?
1Thank HO D
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write us a review. We are glad that you enjoyed your stay here with us! Indeed our hotel has one of the best location in town where we are close to attractions nearby and not to forget, we are located 1 min (walk) away from the waterfront. We are looking...

Phoenix, Arizona
Reviewed 15 November 2015

This hotel had a great location and was within walking distance to many attractions, restaurants and shopping. There was even a grocery store connected to the hotel. The rooms were very spacious and wi-fi was good. It was nice having a couch in the room. The hotel had a lot of amenities like a pool and exercise room. The breakfast...

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Helpful?
1Thank Wendy D
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued Guest, Thank you for taking time to write us a review. We apologize for our lack of cleanliness and caused a bad odor during your stay. We have shared your response to the rest of the team and took note on the matter. We will do our best to serve and satisfy our guest's expectation. Thank you again...

Reviewed 12 November 2015 via mobile

Comfort and affordable place to stay in heart of city. Cleanliness, cheerful staff, efficient to make reservation and spacious room to stay. Including breakfast with varieties of food. Stay connected every time with complimentary wifi.

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Helpful?
Thank Mohd Faeiz P
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank your for your kind review. We have one of the best location in town which is at the heart of Kuching city with attractions nearby! We are glad that you enjoyed your stay here with us and we are looking forward for your next visit. Please do come back and visit us again soon. Do book...

Reviewed 10 November 2015

Although one can't miss much of a location in Kuching, this hotel is nicely located. Rooms are spacious enough and offers handy facilities: good buffet on the first floor and an outside pool on the forth. Adjoined is the big Riverside shopping complex. One can enter directly (in slippers) from buffet on the first floor.

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Helpful?
Thank Sakramenski
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank you for your kind review! We have shared your feedback with the team to encourage us to constantly provide a good hospitality to all our future guest. We are glad that you enjoyed your stay here with us and enjoyed the buffet breakfast in the morning. We agree that we have one of the best location...

Melbourne, Australia
Reviewed 8 November 2015

Great location with only a short walk to the river, shops, restaurants and bars. The staff were friendly and helpful, the breakfast was varied and plentiful and the rooms were clean and comfortable. The was free wifi and a pool.

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Helpful?
Thank Worldtraveller21
Charlene_GmhRmh, Public Relation Officer at Riverside Majestic Hotel, responded to this review

Dear Valued guest, Thank your for your kind review. We are glad that you enjoyed your stay here with us and enjoyed our buffet breakfast. Yes, we do provide free wifi and access to the pool which we have an amazing view overlooking the sarawak river. Please do come back and visit us again soon! Do book directly with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Strategically located in the heart of Kuching's business entertainment, dining and shopping district, the Riverside Majestic Hotel offers free WiFi and is the ideal place for business, meetings and leisure.Overlooking the Sarawak River, the hotel commands a panoramic view of the city and the Kuching Waterfront. It is 20 minutes away from the Kuching International Airport and within walking distance of some of the city's major tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita and the Main Bazaar.The hotel is adjacent to the Riverside Shopping Complex, a 5-storey shopping podium featuring a cineplex and bowling centre. Opposite the hotel is its sister property, the Grand Margherita Hotel, plus the Sarawak Plaza Shopping Complex and the Sarawak Economic Development Corporation Building. The kitchen of Café Majestic & River Palace / Coca Thai Restaurant are certified Halal. Riverside Majestic Hotel is classified as Green Hotel by the Ministry of Tourism and Culture Malaysia. ... more   less 

Additional Information about Riverside Majestic Hotel

Address: Jalan Tunku Abdul Rahman | P.O. Box 2928, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: RM125 - RM246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riverside Majestic Hotel 4*
Number of rooms: 241
Reservation Options:
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Also Known As:
Riverside Majestic Kuching
Hotel Riverside Majestic
Riverside Majestic Hotel Kuching, Sarawak
Hotel Style:
#4 Luxury Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Riverside Majestic Hotel staff and other travellers.
3 questions
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Chilliwack, Canada
3 months ago
Kuala Lumpur, Malaysia
Taipei, Taiwan

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Questions? Get answers from Riverside Majestic Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Location and if possible stay at the club level.. Highly recommended”
 of 5 bubbles D24d24, 4 Jan 2017 | Read review
“for small family”
 of 5 bubbles RaydentKentRezza, 19 Dec 2016 | Read review
“higher floors for view on river”
 of 5 bubbles lemaitefreiburg, 4 Dec 2016 | Read review
“Top floors, with the riverside view.”
 of 5 bubbles Indiana55, 4 Dec 2016 | Read review
“River side room on higher floors”
 of 5 bubbles NABAJIT280, 11 Nov 2016 | Read review
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