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US$40
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US$32
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 02/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Citadines Uplands Kuching
Updated 02/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 79 hotels in Kuching
Location
Cleanliness
Service
Value
Set in the culturally rich city of Kuching, CitadinesUplands is located in the prime location of Jalan SimpangTiga, a hub for education and local federal governmentadministration offices. Across is The Spring ShoppingCentre, one of the largest shopping malls in EastMalaysia, and this strategic location provides a quick10-minute drive to the Samajaya Free Industrial Zone.
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Room & Suite (222)222
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Car hire
Meeting rooms
24-hour security
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Dining area
Housekeeping
Safe
Telephone
Kitchenette
Microwave
Flatscreen TV
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Malay
Location
Full view
38Car recommended
Grade: 38 out of 100
24Restaurantswithin 1 km
2Attractionswithin 1 km
605Reviews20Q+A100Room tips
Reviews
Traveller rating
- 220
- 251
- 95
- 19
- 20
Time of year
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- English
Popular mentions
I had a great time staying at Citadines Uplands Kuching. I will definitely Citadines for my next trip to Kuching soon. Thank you for your professional service, friendly and the room are so comfy and clean.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from May Choo, Marketing at Citadines Uplands Kuching
Responded 2 weeks ago
Dear ShaneLivv, thank you for your feedback and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Residence Manager
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Hotel's Favourite
Good location just opposite the Spring Shopping Mall and MBO Cinema. Good and friendly service. The cafe at ground floor serve nice coffee, cakes and pastry. Beautiful scenery, enjoy to see beautiful sunset. <3
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Review collected in partnership with this hotel
Date of stay: July 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from May Choo, Marketing at Citadines Uplands Kuching
Responded 15 Jul 2020
Dear Florencelim2103, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Residence Manager
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Please update you room preparation checklist..as found WiFi not function..previous rubbish remain in room. Breakfast served so simple & look so cost saving. Pool time slot full not able to use on 1st & 2nd day stay..an upset news for the kids.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from May Choo, Marketing at Citadines Uplands Kuching
Responded 28 Dec 2020
Dear thefazlancraftmaster, thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience during your recent stay with us. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the team and will ensure that the service standards is improved to perform a much better products and services moving forward. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilized to improve our service and communication. Warm Regards, Liaw May Choo - Residence Manager
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Citadines is lgood location place to stay in which lots of nice facilities being around. No matter what, i hope the management will continue to provide affordble price with good service in the future.
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Review collected in partnership with this hotel
Date of stay: November 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from May Choo, Marketing at Citadines Uplands Kuching
Responded 28 Dec 2020
Dear snrushila3, thank you for your feedback and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Residence Manager
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I love everything and will repeat again soon! So sad we cant use pool for the kids as Kch was label as red zone. Surely will come again with my family. I have a grear stay here and overall is just nice and the price is cheap!
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from May Choo, Marketing at Citadines Uplands Kuching
Responded 28 Dec 2020
Dear Farahjasenu, thank you for your feedback and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Residence Manager
Read more
PRICE RANGE
US$32 - US$45 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
215
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Claim Your Listing Frequently Asked Questions about Citadines Uplands Kuching
Which popular attractions are close to Citadines Uplands Kuching?
Nearby attractions include The Spring Shopping Mall (0.3 km), Left And Right Artisan Handcraft (1.0 km), and Tags Retro Bistro (0.4 km).
What are some of the property amenities at Citadines Uplands Kuching?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Citadines Uplands Kuching?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Citadines Uplands Kuching?
Guests can enjoy breakfast during their stay.
Is parking available at Citadines Uplands Kuching?
Yes, free parking is available to guests.
What are some restaurants close to Citadines Uplands Kuching?
Conveniently located restaurants include The.Dyak, Keeper's Ground, and Madeleine Cafe & Patisserie.
Are there opportunities to exercise at Citadines Uplands Kuching?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Citadines Uplands Kuching have an airport shuttle?
Yes, Citadines Uplands Kuching offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Citadines Uplands Kuching?
Yes, dry cleaning and laundry service are offered to guests.
Does Citadines Uplands Kuching offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Citadines Uplands Kuching?
The staff speaks multiple languages, including English and Malay.