Jalan Ban Hock Lot 322, Section 46, Kuching 93100 Malaysia
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About
#20 of 95 hotels in Kuching
Location
Cleanliness
Service
Value
Located within the central business and shopping district of Kuching,this business-class hotel offers well-appointed, spacious and comfortable Borneo-styled rooms for the discerning traveller. Banquet and Conference facilities able to accommodate up to 500 persons, Gala Dinner. Resort-feel Poolside to unwind after a long day at the Office or sightseeing in Kuching. International & Ethnic Sarawak Cuisine offered at the Coffee House and 24-hour In-Room Dining.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Car hire
Business Centre with Internet Access
Conference facilities
24-hour security
Secured parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Bidet
Housekeeping
Room service
Safe
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Chinese, Indonesian, Malay
Hotel links
Location
80Somewhat walkable
Grade: 80 out of 100
51Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Contact
Jalan Ban Hock Lot 322, Section 46, Kuching 93100 Malaysia
Getting there
Car HireSee all Kuching car hire
153Reviews2Q+A26Room tips
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I only ended up here when Agoda cancelled 2 bookings at 2 different preferred hotels. I put up this review on Agoda, it looks like they didn't approve it. I hope other travellers would benefit from this review from my recent stay. 1. Positives: The room is spacious and it is a building on its own. The water pressure is great. 2. Negatives: The room smells of roaches. The hallway smells of damp carpet. The plumbing causes for the bathroom to be wet at all times. Water was yellow-ish. 3. Improvements: It needs complete refurbishment.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: Just do not stay at this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from grandcontinental kuching, Other at Hotel Grand Continental Kuching
Responded 13 Oct 2022
Dear Mr Samster, Thank you for your stay with us and for sharing your experience with other travellers. We are sorry to hear that the room accomodation was not up to your expectation. Regarding your comment on the corridor carpet, actually we are in the middle of upgrading the facilities and the guests room including changing the carpet and furniture, started with our swimming and more to comes by end of this year so hopefuly you will be able to experience the diffrent on your next stay with us. We hope to be able to welcome you back to Hotel Grand Continental Kuching as our esteemed guest in the near future or any of our properties. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
happyopenmindedtraveller wrote a review Dec 2019
The Netherlands272031 contributions19225 helpful votes
After Sibu (and before Penang, Alor Setar, Taiping, Kuala Trengganu etc.), I flew to Kuching and stayed for one night in the Hotel Grand Continental Kuching. The probably Malaysian Malay (lady) reception staff who checked me in, was actually one of the most friendly and welcoming reception staff that i had met anywhere, up to now. My pre-booked and pre-paid room (again via a Dutch hotel booking website, back in Amsterdam, for just 24 euros all-in!) was really spacious and comfortable. Mr. Leslie, the night reception staff even gave me a completely free late check-out until 4 p.m. the next afternoon, when i mentioned to him that my Air Asia flight from Kuching to Penang would only depart at 6.20 p.m.. Terima Kasih (Thank You Very Much), Encik Leslie and the Hotel Grand Continental Kuching!!!. Highly recommended!👍…
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
115 Helpful votes1 Repost
Helpful
Response from Isugian_2811, Front Office Executive at Hotel Grand Continental Kuching
Responded 3 Dec 2019
Dear Guest, Good Day " Warm Greetings from Hotel Grand Continental Kuching! I hope this email finds you well. I would firstly like to thank you for dropping us a review and making us your preferred choice of accommodation during your recent trip to Kuching. We are glad that your stay with us was an enjoyable one. We are proud that our team members, especially from the Front Office (Mr. Leslie & Miss Shirley Linang) for giving an assistance. Having positive comments from a guest who patronized us is certainly encouraging. Your comments shall be shared with the staff so as to encourage them to perform even better and that their efforts are appreciated. We hope to be able to welcome you back to Hotel Grand Continental Kuching as our esteemed guest in the near future or any of our properties. Thanking you with kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is a little old in that the decor feels like it is from the 1980's; the corridor & room carpets all looked tired, although they are well vacuumed & clean. The bedroom was very spacious, aircond worked well. But the ventilation of the bathroom was poor; there isn't proper air extraction, and any water on the floor would not dry unless wiped. The lobby-cum-cafe was well laid out. The breakfast & buffet were ok, but preparation could be so much better .. for example, the scrambled egg came out in a huge bowl .. I mean huge bowl. the texture was like porridge.. The eggs should probably be cooked in smaller amounts, and brought out 4-5 times during the course of the morning. The waiters were polite and helpful, but an F&B manager was not visible in 6-7 visits over 3 days. The front desk personnel were helpful and great, in particular the concierge personnel. The price per night was modest, hence good value for money.…
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Date of stay: October 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Isugian_2811, Front Office Executive at Hotel Grand Continental Kuching
Responded 30 Oct 2019
Dear Emmaneul123, Warm Greetings from Hotel Grand Continental Kuching! Good Day! I hope this email finds you well. I would firstly like to thank you for dropping us a review and making us your choice of accommodation during your recent trip to Kuching. We are glad that your stay with us was an enjoyable one. We are proud that the staff from Hotel Grand continental Kuching served and taken care of you well. Having positive comments from a guest is certainly very encouraging. Your comments shall be shared with the staff so as to encourage them to perform even better and that their efforts are appreciated. Your feedback on the exhaust fan in the bathroom and the scrambled egg on the buffet line during breakfast are duly noted and rest assured that we have taken the necessary steps to rectify the shortcomings and I have personally address this issues with the team to ensure we improve on this. We hope to be able to welcome you back to Hotel Grand Continental Kuching or any of our properties as our esteemed guest in the near future. Please feel free to contact me directly or drop me an email and I shall certainly make an effort to meet you personally. Thank you with kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are great, they look like long time staff who work comfortably and treat guests with Sarawian hospitality. I stayed in the family room, the double was a king and there was plenty of space to add 1 more bed and play footie besides. The bathroom is spotless. No strange smells or spots. It was a non smoking room and genuinely did not have any smoky after smell. Everything works well. The hotel is built with old everlasting finishes but it is extremely well run and has the graciousness of space newer hotels lack. Waterfront is a 5min 4rm grab away. Can walk if you dont mind heat and uneven pavements. There are food, massage options, laundry and 7-11 across the street
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Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HGCK_8092, Front Office Executive at Hotel Grand Continental Kuching
Responded 24 Sep 2019
Dear Josofyan, Warm Greetings from Hotel Grand Continental Kuching! Good Day! I hope this email finds you well. I would firstly like to thank you for dropping us a review and making us your choice of accommodation during your recent trip to Kuching. We are glad that your stay with us was an enjoyable one. We are proud that the staff from Hotel Grand continental Kuching served and taken care of you well. Having positive comments from a guest is certainly very encouraging. As you mentioned, we are well located nearby the city center and we on a certain upgrades have been done and more looking into it and we will start to do room renovation soon by Mid December 2019. Your comments shall be shared with the staff so as to encourage them to perform even better and that their efforts are appreciated. We hope to be able to welcome you back to Hotel Grand Continental Kuching or any of our properties as our esteemed guest in the near future. Please feel free to contact me directly or drop me an email and I shall certainly make an effort to meet you personally. Thank you with kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a chance to stay at this hotel. A old hotel with new look and refurbishment. Relax and nice place to stay. But unfortunately the lift on right a quite scary. Stop al level 4 although not pushing the button. Otherwise great and nice. Food are fair. Services are superb. Front desk are helpful.
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Date of stay: August 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from M_Hgck, Front Office Executive at Hotel Grand Continental Kuching
Responded 18 Aug 2019
Dear Zainal, Good Day " Warm Greetings from Hotel Grand Continental Kuching! I hope this email finds you well. I would firstly like to thank you for dropping us a review and making us your preferred choice of accommodation during your recent trip to Kuching. We are glad that your stay with us was an enjoyable one. We are proud that our staff especially from the Front Office for giving an assistance. Having positive comments from a guest who patronized us is certainly encouraging. Your comment on the lift button, actually we still waiting for the part (button) arrive but it was fixed on the 10.08.2019. Your comments shall be shared with the staff so as to encourage them to perform even better and that their efforts are appreciated. We hope to be able to welcome you back to Hotel Grand Continental Kuching as our esteemed guest in the near future or any of our properties. Please feel free to contact me directly and I shall certainly make an effort to meet and greet you personally. Thanking you with kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Overall stay was good.a little bit quiet.room service menu was good but varieties can be improved.check in and check out process was fast eventhough they were slight issue.no worries on the issue though.sejadah is available in the room for Muslim tenants.breakfast acceptable & tasty.hair dryer,iron & ironing board,complimentary drinking water & bathroom amenities are available.
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Date of stay: November 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from M_Hgck, Front Office Executive at Hotel Grand Continental Kuching
Responded 9 Jun 2019
Dear Ms. Jasmine, Warm Greetings from Hotel Grand Continental Kuching! Thank you for taking the time to share your experience during your recent stay with us. I also wish to thank you for your kind words on the buffet breakfast which I have shared with our F&B/Kitchen Team & it will further inspire us to continue serving all our guests with great warmth and friendliness, right in the heart of Kuching city. Ms. Jasmine, we do look forward to another opportunity to welcome you back soon. Until then, best regards from All of Us @ Hotel Grand Continental Kuching.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a pleasant hotel with friendly staff. Decor is a bit tired and the breakfast could be better e.g. a range of teas rather than just weak black tea. Pool is about 15m long, but doesn't open till 8am - quite late if you want a swim before breakfast!
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Date of stay: March 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from M_Hgck, Public Relations Manager at Hotel Grand Continental Kuching
Responded 25 Mar 2019
Dear Chris, Thank you for your stay with us and for sharing your experience with other travellers. We pleased to read you liked our friendly staff but sorry to hear that of the late opening of our swimming pool. Regarding your comment on range of tea for breakfast, we are looking into it so hopefuly you will be able to enjoy more varieties of tea for breakfast on your next stay with us. Thank you Martina Lawrence Kureng Admin Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mind you that this is an old hotel. looks new from outside but when you get inside you'll soon realise that this is an old hotel. old but well preserved. room is super spacious! i was pretty surprised when i entered the rooms. bathrooms is also nice. they have bathtub with pretty decent amenities. breakfast is pretty decent. standard. parking space is also the good side from this hotel. i had no probling parking my car. anyway this hotel location may not be quite convinience since it was not close to any city attraction. but i guess it doest matter.
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Date of stay: January 2019Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from BobbyAnboselvanKCH, General Manager at Hotel Grand Continental Kuching
Responded 22 Jan 2019
Dear Muhammad K, Warm Greetings from Hotel Grand Continental Kuching! Good Day. Thank you very much for your warm endorsement of Hotel Grand Continental Kuching. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the Hotel and its services. We will be embarking on cleaning on our building exterior & paintwork, moreover some floors rooms renovations as well. Once again, we genuinely thank you for your involvement in supporting us to grow from strength to strength. We await your return as our esteemed guest on your next trip and we also would like to take this opportunity to wish you and your loved ones the very best in business and on your personal endeavors. Thank you with kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The description "unfussy rooms with adequate amenities" fits perfectly for the property. While most would call the place outdated, i personally found the room to be rustic and reminiscent of the rooms i used to share with family members during my adolescent years when we went traveling. The staff did a good job of making us feel welcome each time we went about the premises and were rather accommodating to our requests throughout the duration of our stay. Special shout out to Mr Robert. He truly is a testament to front office hospitality and professionalism.
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Date of stay: December 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from BobbyAnboselvanKCH, General Manager at Hotel Grand Continental Kuching
Responded 27 Dec 2018
Dear Guest, Good Day " Warm Greetings from Hotel Grand Continental Kuching! I hope this email finds you well. I would firstly like to thank you for dropping us a review and making us your preferred choice of accommodation during your recent trip to Kuching. We are glad that your stay with us was an enjoyable one. We are proud that our staff especially Mr Robert from Front Office for giving an assistance. Having positive comments from a guest who patronized us is certainly encouraging. As you mentioned despite outdated it is well kept and we will be embarking some exterior renovation and some floors after Chinese New Year 2019 which is on the pipeline. Your comments shall be shared with the staff so as to encourage them to perform even better and that their efforts are appreciated. We hope to be able to welcome you back to Hotel Grand Continental Kuching as our esteemed guest in the near future or any of our properties. Please feel free to contact me directly and I shall certainly make an effort to meet and greet you personally. Thanking you with kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Central location, spacious rooms and comfortable (good size) bed, combined with reasonable charges are the key factors why I gave this hotel four points, even though as I approached the hotel from far away, I was a bit concerned looking the exterior look - some parts of the wall were infested by fungi and compared to the next door and opposite hotels, it did look a bit old.and run down. But the hotel check-in staff were welcoming and helpful and the room were okay. I asked for new wing as a friend of mine who stayed there last year has advised me as he claimed that rooms in the old wind were not as well maintained. When I posted this question to the counter staff, I was given to understand that the old wing has just be renovated so it may well be okay from now on. One short coming of the hotel is the limited (free) parking lots as guests may have to park at chargeable car park next door when the hotel has functions such as corporate events and wedding. This happened to me thrice during my three nights stay. So it is as good as not having complimentary parking for those who drive in and out at least twice a day. Given the fact that there are plenty of eateries around the hotel, within walking distance of 10 minutes, it is safe not to pay extra for the buffet breakfast when booking the hotel. In general, it is a hotel I would consider returning should I visit Kuching again.…
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Date of stay: December 2018Trip type: Travelled with family
Value
Cleanliness
Service
Room Tip: Ask for river view and avoid car park view. Maybe old wing facing road is also good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from BobbyAnboselvanKCH, General Manager at Hotel Grand Continental Kuching
Responded 12 Dec 2018
Dear Sir/Madam, Warm Greetings from Hotel Grand Continental Kuching! Good Day! I hope this email finds you well. I would firstly like to thank you for dropping us a review and making us your choice of accommodation during your recent trip to Kuching. We are glad that your stay with us was an enjoyable one. We are proud that the staff from Hotel Grand continental Kuching served and taken care of you well. Having positive comments from a guest is certainly very encouraging. As you mentioned, we are well located nearby the city center and we on a certain upgrades have been done and more looking into it and we will embarking on the Building Exterior soon by Mid Feb 2019. Your comments shall be shared with the staff so as to encourage them to perform even better and that their efforts are appreciated. We hope to be able to welcome you back to Hotel Grand Continental Kuching or any of our properties as our esteemed guest in the near future. Please feel free to contact me directly or drop me an email and I shall certainly make an effort to meet you personally. Thank you with kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$32 - US$41 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand continental kuching
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
180
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Claim Your ListingHOTEL GRAND CONTINENTAL KUCHING (R̶M̶ ̶2̶1̶4̶) RM 125: UPDATED 2022 Reviews, Price Comparison and 149 Photos - Tripadvisor
Frequently Asked Questions about Hotel Grand Continental Kuching
Which popular attractions are close to Hotel Grand Continental Kuching?
Nearby attractions include Monkeebar (0.3 km), Sri Srinivasagar Temple (0.07 km), and The Cottage (0.4 km).
What are some of the property amenities at Hotel Grand Continental Kuching?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Grand Continental Kuching?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Grand Continental Kuching?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel Grand Continental Kuching?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Grand Continental Kuching?
Conveniently located restaurants include Lepau Restaurant, Choon Hui Cafe, and Top Spot Ling Loong Seafood No.6 & 33.
Are there opportunities to exercise at Hotel Grand Continental Kuching?
Yes, guests have access to a pool during their stay.
Is Hotel Grand Continental Kuching located near the city centre?
Yes, it is 0.7 km away from the centre of Kuching.
Are any cleaning services offered at Hotel Grand Continental Kuching?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Grand Continental Kuching offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Grand Continental Kuching?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.