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Ariva Gateway Kuching

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Ariva Gateway Kuching
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247 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Albany, Australia
Reviewed 3 weeks ago

I had read a couple of reviews before leaving and was somewhat apprehensive. The hotel begins on the 4th floor as the lower floors are for offices. We read that the lifts were very slow but like in all cases one just has to wait for them and there weren't that slow.Reception is on the 4th floor and was managed...

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2Thank Graham M
Reviewed 28 October 2016 via mobile

I stayed here for one night in early October based on the recommendation of a colleague. He based his recommendation on the price range that I was willing to pay. The best thing about this hotel is its location. It's located just nearby my Kuching office and the popular seafood centre, Topspot is just behind this hotel. It is located...

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3Thank Radzi Y
Kuala Lumpur, Malaysia
Reviewed 4 October 2016 via mobile

The Hotel is located at a perfect place.. everything within walking distnce.. 60 - 200 M. Food court, restaurants, bars, bistros, shops, banks, riverside walk, temple and taxi stand. The room is really spacious.. clean and neat. No smell. washroom was clean.. Comes with Pool, Sauna and Steam room..

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4Thank Thasan K
Kuala Lumpur, Malaysia
Reviewed 2 October 2016

We stayed for two nights at room 1103, very comfortable bed,high floor room with view facing famous top spot seafood in Kuching, good TV reception, room was clean only corridor a bit dusty due to renovation going on in front of our room. Reception counter at Level 4 of building with no assist staff.Informed by reception there is Gym, pool...

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3Thank Soulart007
United Kingdom
Reviewed 3 September 2016

We stayed here in August 2016, as a base for visiting some of the wildlife attractions. To be fair, the place was cheap. It was also clean, had air conditioning, decent views from higher floors, a nice roof-top pool and was well located. Downside is it is old and quite shabby, although the staff were friendly and helpful. Breakfast is...

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1Thank UncleBetty
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 16 August 2016 via mobile

During we arrival at property ground floor. The lift only 2 functioning instead of 4 lift. We was waiting almost 30min. After that we decided to used staircase up to 4th floor. The receptionist average. The apartment spacious, kitchen utilities provided. The bed and sheets are clean, very comfortable. I love my apartment view Sarawak river / city view. Walking...

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1Thank taycp
Reviewed 25 July 2016

Friendly staff, ideal location for business in the central area. Old apartment. Room that I stay is old but relative clean and well maintained. The sauna and steam room were both "temporary out of order". Wi-Fi was down for 3 days out of my 5 days stay. Fortunately the friendly staff kept me updated on the progress which was due...

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4Thank Joy A
ArivaGateway, Manager at Ariva Gateway Kuching, responded to this review

Dear Valued Guest, We would like to thank you for sharing your experience during your stay with us. Please accept our sincere apologies for the shortcoming that you encountered. The sauna and steam heating element that we have ordered from our supplier is expected to be delivered first week of August. As soon as we receive the items it will...

Reviewed 12 June 2016 via mobile

Front office staff was friendly. Room was better than expected. Even provided 'sahur' in lieu of breakfast for muslim customers. Aged but comfortable room. Value for money. Ideal for family. Rating should be 'good'.

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Thank amdeecoy
Kuala Lumpur, Malaysia
Reviewed 1 May 2016 via mobile

Stayed at this place for 2 days. Mine wasn't an apartment but it was a room. The hotel reception is at the 4th floor and you may find nobody at ground floor. Ground floor quite lonely at night. During my stay only 1 lift was working and other 3 lifts was not available. After registration at the reception you have...

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1Thank indiKL
Perth, Australia
Reviewed 1 May 2016

Stayed in the Deluxe 2-bedroom apartment for 4 nights in April. First apartment provided (#601) is terribly old- and looked NOTHING as advisertised. The safe failed, toilet barely flushed (must hold onto flush), washing machine wasn't working. Maintenance guy and a supervisor attended our room very quickly. Compliments to supervisor (Wilson Tan) for moving us to another apartment when we...

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1Thank sx149

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ariva Gateway Kuching is nestled in the heart of Sarawak's Golden Triangle. It is a well appointed twin tower complex integrating modern offices and serviced residences from hotel rooms to well equipped apartments within the Central Business District. It is centrally located within a myriad of major shops, international restaurants and entertainment centre. ... more   less 

Additional Information about Ariva Gateway Kuching

Address: No 9 Jalan Bukit Mata, Kuching 93100, Malaysia (Formerly Somerset Gateway Kuching)
Region: Malaysia > Sarawak > Kuching
Price Range: RM142 - RM231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ariva Gateway Kuching 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Ariva Gateway Kuching Hotel Kuching
Somerset Gateway Kuching
Somerset Gateway Hotel Kuching
Ariva Gateway Kuching Sarawak
Hotel Style:
#8 Luxury Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Ariva Gateway Kuching staff and other travellers.
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Questions? Get answers from Ariva Gateway Kuching staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room looked out to a building site but that was quite fascinating”
 of 5 bubbles 407grahamm, 15 Nov 2016 | Read review
“Kindly ask reception”
 of 5 bubbles Soulart007, 2 Oct 2016 | Read review
“Room #605 for 'newest' 2 bedroom apartment.”
  • Old bathroom. Picture makes it look better.
  • Old washing machine and dryer condition (not working) in room #601
 of 5 bubbles sx149, 1 May 2016 | Read review
“choose top floor facing river.”
 of 5 bubbles goshocky, 4 Apr 2016 | Read review
“Choose premier 2-bedroom apartment”
 of 5 bubbles drloysz, 15 Mar 2016 | Read review
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