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Gateway Kuching Serviced Residences

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No 9 Jalan Bukit Mata Level 4, Kuching 93100 Malaysia
Update from hotel: This property is temporarily closed until 10/02/2022.
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Traveller (144)
360
Panoramas (14)
Room & Suite (365)

About

#23 of 78 hotels in Kuching
Location
Cleanliness
Service
Value
Gateway Kuching is a serviced residence complex in the heart of Kuching City. Affordable 2 or 3 bedroom fully furnished apartment for families as well as hotel rooms with balcony is one of our guests favorite features of the property. Connecting to famous seafood center, surround by shopping complex, convenient stores, fresh market, coffee shops and bars making us a great place to stay.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Taxi service
Business Centre with Internet Access
Meeting rooms
Wifi
Rooftop pool
Outdoor pool
Sauna
Breakfast buffet
Vending machine
Steam room
24-hour security
Baggage storage
Newspaper
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Telephone
Bottled water
Iron
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Chinese, Indonesian, Malay
311Reviews7Q+A44Room tips
Traveller rating
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Popular mentions
Gwendo wrote a review Oct 2019
26 contributions19 helpful votes
Location was the best, close to river banks and center. Topspot food center within 5 min walk. The room has everything you can ask for, we were surprised by the choice offered for breakfast, however every hot items on offer was plain cold, which was a shame really. Staff was really helpful and nice, rooftop swimming pool nice, but it was impossible to use it on week end days as it was full of kids and families. For those reasons we chose to rate "average" and also because the Wifi is limited or non existent.
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Date of stay: September 2019
Rooms
Cleanliness
Service
2 Helpful votes
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Response from ArivaGateway, General Manager at Gateway Kuching Serviced Residences
Responded 24 Oct 2019
Good Day Gwendolo1, We appreciated your review. We hope that you are happy while you are staying with us. we acknowledge your comments regarding the breakfast dishes. Our Department will investigate and act on the matter. We thanked your compliments and will always keeping our best. Feel free to contact us directly for more value for your next stay with us. Thank You. regards, Clement Mixsin
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Cornelia Natasha wrote a review Oct 2019
1 contribution
Ariva Gateway Residences is a real gem! It is greatly located in the centre of the city. The staffs were friendly and helpful. The room was very clean, comfortable, spacious and well equipped with all essentials, perfect for family holiday.
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Date of stay: October 2019Trip type: Travelled with friends
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Response from ArivaGateway, General Manager at Gateway Kuching Serviced Residences
Responded 24 Oct 2019
Good Day, We appreciated your review. We hope that you are happy while you are staying with us. We thanked your compliments and will always keeping our best. Feel free to contact us directly for more value for your next stay with us. Thank You. regards, Clement Mixsin
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Sharon. E wrote a review Oct 2019
2 contributions
Thank you so much Ariva Getaway for having us today with such a good hotel services. One of the very nice hotel view in town. With the photoshoot event that we had at the rooftop swimming pool area had given us such a reminiscing view.
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Date of stay: October 2019Trip type: Travelled on business
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Response from ArivaGateway, General Manager at Gateway Kuching Serviced Residences
Responded 24 Oct 2019
Good Day, We appreciated your review. We hope that you are happy while you are staying with us. We thanked your compliments and will always keeping our best. Feel free to contact us directly for more value for your next stay with us. Thank You. regards, Clement Mixsin
Read more
Abigail Tonnia wrote a review Oct 2019
2 contributions
The staffs are so nice and friendly and the view from the rooftop are so beautiful ❤ the swimming pool is also at the rooftop plus it is indoor ❤ will be back here again to take a photo with a nice view and experiencing to stay in the hotel❤
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Date of stay: October 2019Trip type: Travelled on business
Helpful
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Response from ArivaGateway, General Manager at Gateway Kuching Serviced Residences
Responded 24 Oct 2019
Good Day, We appreciated your review. We hope that you are happy while you are staying with us. We thanked your compliments and will always keeping our best. Feel free to contact us directly for more value for your next stay with us. Thank You. regards, Clement Mixsin
Read more
Mizzvina wrote a review Oct 2019
4 contributions1 helpful vote
Comfortable room for family.Staff great with a smiling face.Clean and nice view.Best package.Near town area.Swimming pool and gym on the roof top.Beautiful view.Big space and comfortable for children.Thank you for Ariva Gateway Kuching staff.
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Date of stay: October 2019Trip type: Travelled with friends
1 Helpful vote
Helpful
Share
Response from ArivaGateway, General Manager at Gateway Kuching Serviced Residences
Responded 24 Oct 2019
Good Day, We appreciated your review. We hope that you are happy while you are staying with us. We thanked your compliments and will always keeping our best. Feel free to contact us directly for more value for your next stay with us. Thank You. regards, Clement Mixsin
Read more
Previous
PRICE RANGE
US$22 - US$57 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ariva gateway kuching hotel kuching, somerset gateway kuching, somerset gateway hotel kuching
FORMERLY KNOWN AS
Somerset Gateway Kuching
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
46
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Frequently Asked Questions about Gateway Kuching Serviced Residences
Which popular attractions are close to Gateway Kuching Serviced Residences?
Nearby attractions include Monkeebar (0.09 km), Tua Pek Kong (0.3 km), and Upside Down House Kuching (0.3 km).
What are some of the property amenities at Gateway Kuching Serviced Residences?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Gateway Kuching Serviced Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Gateway Kuching Serviced Residences?
Guests can enjoy breakfast during their stay.
Is parking available at Gateway Kuching Serviced Residences?
Yes, parking is available to guests.
What are some restaurants close to Gateway Kuching Serviced Residences?
Conveniently located restaurants include Ceylonese Restaurant, Lepau Restaurant, and Chong Choon Cafe.
Are there opportunities to exercise at Gateway Kuching Serviced Residences?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Gateway Kuching Serviced Residences located near the city centre?
Yes, it is 0.8 km away from the centre of Kuching.
Are any cleaning services offered at Gateway Kuching Serviced Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Gateway Kuching Serviced Residences offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Gateway Kuching Serviced Residences?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.