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Ariva Gateway Kuching Serviced Residences

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Traveller (128)
Room & Suite (352)
Pool & Beach (27)
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Overview
  • Excellent13%
  • Very good46%
  • Average25%
  • Poor10%
  • Terrible6%
Travellers talk about
“washing machine”(23 reviews)
“rooftop pool”(10 reviews)
“top spot”(29 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
4 Star Hotel
All hotel details
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Reviews (276)
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35
103
61
25
12
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All reviewswashing machinerooftop pooltop spotgreat apartmentpopular seafoodwater hoseservice apartmentsdidn t workwalking distancefront desk stafffree wifibasic facilitiescomfortable hotelbit datedpleasant stayfried ricelocal cuisine
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111 - 115 of 236 reviews
Reviewed 18 July 2013

Gateway used to be operated by Somerset but during the years it has worn down and now it is an Arriva. Our first room on 6th floor was had dirty carpet, stained curtains and some broken furniture. For next nights we got a room on...More

Thank JVi_Helsinki
Response from Edmund L, General Manager at Ariva Gateway Kuching Serviced ResidencesResponded 2 September 2013

Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Gateway Kuching. We have taken note of your feedback and the areas that did not meet your expectations. We sincerely apologise and we have taken measures in...More

Reviewed 10 July 2013

Note: Would NOT recommend Stayed here July 2013. Had a room facing the main street (Jalan Bukit Mata). A loud group of youths on motorbikes kept us awake 3 nights out of five, supported by a car that was broken into, the alarm of which...More

2  Thank Andrew M
Response from Edmund L, General Manager at Ariva Gateway Kuching Serviced ResidencesResponded 2 September 2013

Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Gateway Kuching. We have taken note of your feedback and some of the areas that did not meet your expectations. We would like to apologise for any...More

Reviewed 9 July 2013

We stayed in this hotel for three nights with our two daughters (13 years of age) in July 2013 while enjoying our vacation in Kuching. The hotel is situated on walking distance to the centre of Kuching, approximately 1 kilometre. We stayed in a two...More

Thank Eugene_v_P
Response from Edmund L, General Manager at Ariva Gateway Kuching Serviced ResidencesResponded 2 September 2013

Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Gateway Kuching. We are delighted to know that you feel at home while staying with us and making full use of our facilities. We sincerely apologise for...More

Reviewed 3 July 2013 via mobile

Stayed for 2 nights. Overall I had good experience with Ariva. 1.shower leaking.. maintainance guy come right away after being told about it. 2.email prior to arrival responded within a short time. 3.walking distance (connected via carpark) to topspot.. a very reasonable seafood. We went...More

Thank SuhanaShafieIzaluke
Response from Edmund L, General Manager at Ariva Gateway Kuching Serviced ResidencesResponded 2 September 2013

Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Gateway Kuching. Ariva Gateway Kuching is the most ideal accommodation choice for leisure or business in Kuching. The surroundings of the Hotel have much to offer in...More

Reviewed 25 June 2013

We stay for 2 night in ariva kuching, hotel location is in a gateway ocbc building. check in lobby in 4th floor, quite fast and eficient, no bell boy. must take two times lift before can go to the room, first time take lift to...More

Thank Edisalman
Response from Edmund L, General Manager at Ariva Gateway Kuching Serviced ResidencesResponded 24 July 2013

Thank you very much for taking the time posting your valuable review on Tripadvisor following your stay at Ariva Gateway Kuching. We appreciate your kind comments on Ariva Gateway Kuching. All our Superior rooms have a balcony where you can enjoy the scenery of Kuching...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$37 - US$68 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Kuching
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$37 - US$68 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Kuching
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (128)
Room & Suite (352)
Pool & Beach (27)
Dining (9)
Amenities (23)
Family and Play Areas (1)
Questions & Answers
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Rachel F
8 April 2017|
AnswerShow all 2 answers
Response from Ah R | Reviewed this property |
So far no complained regarding that.
0
Votes
CasperG3378
10 August 2015|
Answer
Response from Farah51168 | Reviewed this property |
They share the lifts with the offices upstairs so during peak office hours u can wait for a while for one! Quicker to take the stairs down n avoid going back up in those hours unless u want to wLk back up the stairs!
1
Vote
lexsikua
10 March 2015|
Answer
Response from ArivaGateway | Property representative |
Greetings, Our Apartments has 2 Bedrooms with a choice of combination of Queen+Queen (Deluxe apartment) or King+Queen (Exec/Premier apartment). Our Superior rooms comes with either King Bed or Twin Bed (2 single... More
0
Votes
Room Tips
"don't book here"
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"Corner suites are larger and quieter. Opt for the back facing ooms. Rooms facing front subject to lots of..."
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"Our room looked out to a building site but that was quite fascinating"
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"Kindly ask reception"
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