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Telang Usan Hotel Kuching

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Ban Hock Road, Kuching 93100 Malaysia
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Traveller (28)
Dining (29)
Room & Suite (13)

About

#29 of 98 hotels in Kuching
Location
Cleanliness
Service
Value
Owned and run by a native Sarawakian family, the Telang Usan Hotel Kuching was founded with a vision in mind: To operate a hotel whose service reflects the friendly culture of Sarawak as well as showcases authentic Sarawakian art & decor while conforming to international hoteliers' standards of comfort and cleanliness. The Telang Usan Hotel is tucked away in a lush green little corner of Kuching's city centre. Given the close proximity to the Kuching Waterfront, which is just a mere 10-15 minutes’ walk away, guests of Telang Usan Hotel Kuching can easily explore some of Kuching's best known attractions. A wide range of restaurants and cafés as well as shopping centres and bazaars can be found within walking distance of the hotel as well. All 66 rooms at Telang Usan Hotel Kuching are conveniently furnished with private en-suite bathrooms, individually controlled air-conditioning, TV, phone, mini-fridge, as well as coffee/tea-making facilities. Free wifi is available for guests throughout the hotel. With room categories ranging from single rooms, to double and twin rooms (including connecting rooms), to family rooms, Telang Usan Hotel provides suitable accommodation options for solo travellers, couples and families alike. The hotel's all-day dining restaurant features Asian and international fare and is well known for it's native Sarawakian cuisine. All dishes are available via room service as well. Other facilities and services of the hotel include 24 hours CCTV & security, 24 hours front desk service, safe deposit boxes, elevator access to guest room floors, meeting & event facilities, sale of selected sundry items, tour & excursion counter, airport transfers and shuttle services. And if you are driving to Telang Usan Hotel Kuching, free parking is available on-site.
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Property amenities
Free parking
Free internet
Coffee shop
Kids stay free
Highchairs available
Airport transportation
Conference facilities
Banquet room
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Car hire
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Refrigerator
Electric kettle
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, French, Chinese, German and 2 more
85Reviews0Q+A12Room tips
Traveller rating
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Ernest W wrote a review Nov 2019
Los Angeles116 contributions99 helpful votes
Room was OK. Functional but a bit dirty. There were tiny bugs in the bathroom. They didn't really bother me. I don't think they bite. But it still lends an impression of being dirty. VERY dated for sure. Location was OK. A bit out of the way but not too far from the center of town. Kuching is very small and easily walkable. Staff were not the friendliest though. Nobody ever smiled. Breakfast was terrible too. There is very little selection and they never refill it. I kept notifying the staff that some of the items needed to be refilled, but maybe aside from the rice or congee, none of the other items would get refilled. And even then, it would take half an hour! After I sat down, I watched as other guests came in, noticed that there wasn't much of anything, and just went back with a piece of fruit. Utterly pathetic!
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Date of stay: December 2018
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Talldog1969 wrote a review Sept 2019
4 contributions5 helpful votes
What a fabulous location and only a short walk too the waterfront. It's very peaceful, the food is fantastic and the staff are very friendly. My room had everything I needed, Air-Con, Ensuite with Hot shower, comfortable bed and daily room service. I couldn't be happier with the 3 months I spent here.
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Date of stay: September 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Fong Lung C wrote a review May 2019
Hong Kong, China67 contributions56 helpful votes
Stayed there recently for 4 nights. The hotel is situated in a very quiet area so finding places to eat is very limited. There is only a budget eating place available during lunch time. And in the evening unless you are mad keen on BBQ then you will have to walk at least 10 mins for food. Simple breakfast was included and I really do knot know if they offer any alternative. If I ever return to Kuching i will definitely stay somewhere closer to the River because walking under the sun is not healthy.
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Date of stay: May 2019
Location
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Fio R wrote a review Sept 2018
1 contribution3 helpful votes
Just nice for my family and I. We stayed here for about 77myr for a night in a standard twin room and had even treated us to a decent breakfast. Great staffs and service. Although many people here describe it as an 'old' room, which I think they meant the cupboard, chairs and drawers, the rest are just as good- tv, wifi and etc. The shower is fine, but I hope they could do an upgrade on their ceilings and add more lightings to make it look "classy", which in my opinion the room and hotel could deserve better reviews. Overall, my stay here is great and cozy at a budget cheap fare.
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Date of stay: September 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Audry-Bersales, Manager at Telang Usan Hotel Kuching
Responded 4 Sept 2018
Dear Fio R, Thank you for your kind and valuable feedback. We are glad that you enjoyed your stay with us and was happy about the service accorded to you. It was our pleasure being of service to you and your family. We have also taken note of your comments and will be modernising our rooms before the end of the year. Thank you once again and we look forward to welcoming you back again in the future. With very kind regards from us all, The Team at Telang Usan Hotel Kuching
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicole N wrote a review Jun 2018
Kuching, Malaysia4 contributions7 helpful votes
We celebrated our wedding at Telang Usan Hotel on 26. May and it was absolutely outstanding. We were able to get a completely tailor-made wedding package that really suited our demands and needs. The staff was very friendly and everything went very smooth as planned. Most noteworthy amongst all was the food!!! All our guest are still licking there fingers weeks after the wedding!!! Thank you so much for making our big day so memorable!!! <3 <3 <3
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Date of stay: May 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Audry-Bersales, General Manager at Telang Usan Hotel Kuching
Responded 19 Jun 2018
Thank you so much to Nicole and John, for their very kind feedback. It was an honour for Telang Usan Hotel to be the host for your beautiful wedding reception, and the Telang Usan Team thoroughly enjoyed facilitating & preparing the venue, the food and being of service for this joyous occassion. We wish the lovely couple a life time of happiness !! With very kind regards from, The Team at Telang Usan Hotel, Kuching
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John W wrote a review Dec 2017
Burwood, Australia113 contributions19 helpful votes
Our group stays here every year. This relatively old hotel is not high end, but it is friendly with accomodating staff and a lovely atmosphere. The rooms are basic, but functional. The restaurant serves a great breakfast. You must ask for their Sarawak Laksa, it is wonderful. A little bar in the car park is also great for a quiet drink.
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Date of stay: December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Audry-Bersales, General Manager at Telang Usan Hotel Kuching
Responded 19 Jun 2018
Thank you so much to John for your very kind feedback, which has been shared and very much appreciated by all our Team at the hotel. We look forward to welcoming you and all the lovely students back to Telang Usan again, in the not too distant future. With very kind regards from us all, Team at Telang Usan Hotel, Kuching
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CityFolks777 wrote a review Jun 2017
Kuching, Malaysia263 contributions186 helpful votes
The hotel ambience - setting in traditional Sarawak Orang Ulu tribe and unique in this Borneo Island. The room rate are attractive and facilities are within expectation for what you are paying. Surprising foods in the hotel are well above avreage for hotel in Kuching. Staff are courteous, friendly and service are dedicated to serve.
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Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Audry-Bersales, Manager at Telang Usan Hotel Kuching
Responded 1 Jul 2017
Dear City Folks 777, Thank you so much for your very kind review of Telang Usan Hotel, Kuching. I have shared your feedback with our Team at Telang Usan, and they thank you immensely. We look forward to welcoming you back !! With Kindest regards, From all of us at Telang Usan Hotel, Kuching
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pchu wrote a review May 2017
Brisbane, Australia315 contributions158 helpful votes
I think this little hotel has passed its heyday. The exterior and interior are dated and in need of renovation to bring its glory back. Our double room is reasonably clean and bright with 2 sets of windows, the room and bathroom are in good size, the air-conditioning is quiet. However our sink is dripping, they knew it and actually provided a small bucket for us to put it underneath the floor to hold dripping water. I would appreciate this get fixed properly. Wifi in the lobby area worked well but not so in our room, not sure if this was because our room was at the end of the corridor and a little tucked behind a corner. The buffet style breakfast offered both Asian and Western choices, not bad. We didn't have much interaction with the staff but for our brief conversation they seem to be pretty nice. The place is located in a little run down area (we feel very safe though) full of local eateries and all of them are very popular in the evening. There are a couple of buffet style Halal steamboat outlets, a western joint, a Chinese style seafood place, and a restaurant offers indigenous cuisine. Don't use the hotel's pricey laundry service, there are a couple coin laundry places near those restaurants.
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Date of stay: April 2017
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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berryandshaun wrote a review Apr 2017
England, United Kingdom232 contributions142 helpful votes
The deal we got online with breakfast included was very good value. Espeically compared to the rest of borneo/kuching. The room was basic but clean and comfortable. Breakfast was basic but enough. Reception staff were friendly. It is a bit further out from the city centre but we didn't mind walking a little longer.
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Date of stay: September 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Audry-Bersales, Manager at Telang Usan Hotel Kuching
Responded 10 Apr 2017
Dear Berry and Shaun, Thank you for taking time to write a review of your stay with us. It is much appreciated, and we are glad that you were satisfied with your stay. We wish you a pleasant stay for the rest of your time in Sarawak, and a safe return home. With Kind regards from the Telang Usan Team in Kuching.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
izif_37 wrote a review Feb 2017
Ljubljana, Slovenia3094 contributions1154 helpful votes
I loved the hotel because there is a local touch everywhere - from the reception area to the rooms. There is even a totem in front of the hotel! Also the name means something in one of the local languages. The twin room was not very big but comfortable and clean. Only the aircon was a bit noisy but we could sleep without it. We also had the breakfast - every day different choices and exotic fruits.
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Date of stay: February 2017
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Audry-Bersales, Manager at Telang Usan Hotel Kuching
Responded 10 Apr 2017
Dear Izi, Thank you for your feedback. We are glad that you liked our local Orang Ulu (Kenyah) touch in the hotel. The name "Telang Usan" actually means "Sweet River" in our Kenyah dialect, and for us Kenyahs, it shows how important the rivers and for that matter how water, is so important in our lives. Our rivers are our means of transport, our source of food and it sustains our lives. As such, and for generations before us, we say that our source of water tasted as sweet as the juice of a pineapple ! We look forward to welcoming you back to Telang Usan, and to sharing more stories of our proud heritage. With kind regards, From the Team at Telang Usan Hotel, Kuching
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$21 - US$28 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
66
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TELANG USAN HOTEL KUCHING (R̶M̶ ̶1̶4̶6̶) RM 80: See 74 Reviews, Price Comparison and 84 Photos

Frequently Asked Questions about Telang Usan Hotel Kuching
Which popular attractions are close to Telang Usan Hotel Kuching?
Nearby attractions include Chinese Museum (0.5 km), Monkeebar (0.3 km), and Upside Down House Kuching (0.4 km).
What are some of the property amenities at Telang Usan Hotel Kuching?
Some of the more popular amenities offered include an on-site restaurant, free parking, and airport transportation.
Which room amenities are available at Telang Usan Hotel Kuching?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Telang Usan Hotel Kuching?
Guests can enjoy an on-site restaurant, breakfast, and a snack bar during their stay.
Is parking available at Telang Usan Hotel Kuching?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Telang Usan Hotel Kuching?
Conveniently located restaurants include Zinc Restaurant and Bar, Lepau Restaurant, and Bla Bla Bla.
Does Telang Usan Hotel Kuching have airport transportation?
Yes, Telang Usan Hotel Kuching offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Telang Usan Hotel Kuching located near the city centre?
Yes, it is 0.9 km away from the centre of Kuching.
Are any cleaning services offered at Telang Usan Hotel Kuching?
Yes, dry cleaning and laundry service are offered to guests.
Does Telang Usan Hotel Kuching offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Telang Usan Hotel Kuching?
The staff speaks multiple languages, including English, French, German, Chinese, Indonesian, and Malay.