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The Waterfront Hotel

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118 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Reviewed yesterday NEWvia mobile

I held a conference at this hotel and spent two nights there as well. We would have normally used the Hilton of Pullman but they did not have availability on those dates so we decided to give The Waterfront a try. The hotel is supposedly newer but my room had definitely seen some wear and tear and the bed was...

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Helpful?
Thank Derek G
Reviewed 1 week ago NEWvia mobile

We have no complaints about this hotel. Very friendly staff, clean, comfortable rooms, nice pool with amazing views, excellent buffet breakfast and great location! We would definitely stay here again if we were to find ourselves back in Kuching and highly recommend it to all :)

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Helpful?
Thank Randi B
The_Waterfront_Hotel, Public Relations Manager at The Waterfront Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your feedback on your stay at The Waterfront Hotel. We are glad that you enjoyed your rooms and and the warmth our team strives to give to all our guests during your stay with us. We hope we will have the pleasure of having you with us once again. Kind...

Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

Was recommended to stay here by a local friend. Only unusual about this hotel is the gym is not accessible unless escorted!! Room size is very generous (stayed at the Exec Floor). Maybe the bathroom is even a bit oversized since it didn't have a tub. spacious The location is fantastic. Walking distant to many food and sights. All destinations...

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Helpful?
Thank MinaLim_KUL
The_Waterfront_Hotel, Public Relations Manager at The Waterfront Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your feedback on your stay at The Waterfront Hotel. We are glad that you enjoyed our hotel and rooms, as well as the convenience our location gave you as you explored Kuching. Our gym is located on a floor which is in the final stages of setting up and we...

Falkirk, United Kingdom
Reviewed 1 week ago

I really liked this - modern and new with very comfortable well equipped rooms. My room was very spacious and clean and had a view of the river. It is in such a good location for everything in Kuching which was another great plus. Loved the breakfast choice each day and all staff were very helpful and nice. Good value...

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Helpful?
1Thank GilJackieG
The_Waterfront_Hotel, Public Relations Manager at The Waterfront Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your feedback on your stay at The Waterfront Hotel. We are glad you had a pleasant experience staying with us. We work hard to make our guests happy and we are happy that we managed to achieve that with you! We will continue to strive to give our guests the...

Salem, India
Reviewed 1 week ago

Neat clean and near to the heritage center of Kuching. Near to India Street. And a bit high priced for Kuching, but worth the money i felt.Can get good food at walkable distance from the hotel. COmplimentary breakfast provided also.

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Helpful?
Thank sathya1207
The_Waterfront_Hotel, Public Relations Manager at The Waterfront Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your feedback on your recent stay at The Waterfront Hotel. We are glad that you had a good experience during your stay with us and enjoyed our hotel as a whole. It was great having you with us and we hope to see you once again when you visit Kuching...

Singapore, Singapore
Reviewed 1 week ago via mobile

Fairly new hotel with spacious and bright rooms. Staff friendly. Ideally located in the middle of the old town between Carpenter Street and India Street, behind the old court house; linked to the Plaza Merdeka shopping mall. Take the river view rooms with view of the river and across to the Parliament and the Astana. Nice little pool on the...

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Helpful?
Thank Ralf S
The_Waterfront_Hotel, Public Relations Manager at The Waterfront Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your feedback on your stay at The Waterfront Hotel. We are glad that you enjoyed our hotel while with us and will continue to strive to do better and provide the best to our guests. We hope to have the pleasure of having you with us once again. Kind regards,...

Reviewed 3 weeks ago

This property is new and clean. Very comfortable stay. Good location, however, the hotel entrance is a bit hidden and even the local couldn't find it. Decent size of the room with big toilet. Air con can be a little noisy if you are a light sleeper.

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Helpful?
Thank Kevin T
The_Waterfront_Hotel, Public Relations Manager at The Waterfront Hotel, responded to this review

Dear Guest, Thank you for staying with us during your visit to Kuching and for your feedback on your stay at The Waterfront Hotel. We are glad that you had a pleasant experience with us and enjoyed our spacious rooms. At the same time, we note your feedback on our air-conditioning system; it is not usually loud and we shall...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Stayed at the Suite and found the room amenities of a high standards. Its location above a busy up-market shopping mall makes its easy to shop and dine. Walking distance to the waterfront, old-town district of Kuching city and also the open garden space at the opposite end makes it a worthwhile location to spend in.

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Helpful?
Thank samoy75
The_Waterfront_Hotel, Public Relations Manager at The Waterfront Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your feedback on your stay at The Waterfront Hotel. We are glad that you enjoyed our hotel and Kuching as well, during your stay. We work hard to make our guests happy and we are happy that we managed to achieve that with you! We hope to have you with...

St Albans, United Kingdom
Reviewed 4 weeks ago

This is a modern hotel in a good location. The rooms are large, ours had a view of the river. The bed was big and comfortable and the bathroom well-equipped. The breakfast buffet was good. The hotel has an infinity pool overlooking the river. The pool area though was under cover and North facing, so the water was quite cold....

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1Thank lostagain2014
The_Waterfront_Hotel, Public Relations Manager at The Waterfront Hotel, responded to this review

Dear Guest, Thank you for staying with us during your visit to Kuching and for your feedback on your stay at The Waterfront Hotel. We are glad that you enjoyed our hotel and the convenience our location gave you as you explored Kuching. We hope to have you with us once again. Kind regards, The Waterfront Hotel

Reviewed 14 February 2017 via mobile

Really lovely place to stay. Our room didn't have a water view but it didn't matter so much. The room was so comfortable and the bathroom was enormous! I think this is the most comfortable bed I've ever slept in! The pillows were amazing. The staff were nice and the pool was icy cold. Nice after a hot and humid...

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Helpful?
Thank Amber L
The_Waterfront_Hotel, Public Relations Manager at The Waterfront Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your feedback on your stay at The Waterfront Hotel. We work hard to make our guests happy and we are happy that we managed to achieve that with you! We take pride in our really comfortable beds and customized pillows and we're glad you loved them. At the same time,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
In The Heart of Kuching's Legacy Historic District The Waterfront Hotel is a brand new 5 star boutique hotel located in the heart of the Legacy Square historic district of Kuching. Situated above the Plaza Merdeka Shopping Center and surrounded by many historical architectural landmarks, it serves as an anchor in the neighbourhood. The hotel also has a commanding view of the iconic State Legislative building (DUN) and the Governors Palace (Astana) to the North an the Merdeka field (Padang) and the historic Sarawak Museum (built in 1874) to the South. The Artrageous feature of the hotel is the mission to promote local artists, be it music to handicrafts to art. The hotel supports them by acquiring their art for its own collection, showcasing and selling their art pieces, promoting the artists online and in select cases naming select suites in honour. The Waterfront Hotel's friendly, personal service, accompanying thoughtful amenities and Artrageous theme will leave guests with a unique and luxuries experience. ... more   less 

Additional Information about The Waterfront Hotel

Address: 68, Jalan Tun Abang Haji Openg, Kuching 93000, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: RM208 - RM248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Waterfront Hotel 3.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
The Waterfront Hotel Kuching, Sarawak
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Questions & Answers

Here's what travellers have asked, with answers from The Waterfront Hotel staff and other travellers.
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Questions? Get answers from The Waterfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice to have a river view”
 of 5 bubbles GilJackieG, 17 Mar 2017 | Read review
“Higher floors give a good view of the city all around”
 of 5 bubbles sathya1207, 15 Mar 2017 | Read review
“Trust me, the river view room was awesome !!”
 of 5 bubbles CliffWong17, 9 Feb 2017 | Read review
“high floor front facing”
 of 5 bubbles WeekendGuest, 4 Feb 2017 | Read review
“request for river view hotel”
 of 5 bubbles maneh, 15 Jan 2017 | Read review
5 of 5