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The hotel is attached to the Plaza Merdeka which means access to the mall is easy (not a great mall though!). Short walk to the waterfront and the new pedestrian bridge over the river.
Very friendly staff throughout the hotel. Facilities well maintained. Good breakfast...More
Clean hotel and great location. Very convenient as shopping malls down there easier for buy groceries or needs. Staffs were friendly and provided baby bed when upon booking. Good pool view and family were enjoyed it. However, breakfast were good previously, and need to have...More
We stayed over the weekend at the Executive Floor. However, we were disappointed as we checked in at the Executive Floor. We did not feel as if we were welcomed into the hotel. There was no welcoming drinks. No mention of where breakfast was and...More
Stayed 3 nights at this hotel. Everything is fine and the counter staffs are friendly and helpful. good views from our room. The supermarket from the mall does provide lots of convenience .
con is backache due to the soft/ slumpy bed.
Can’t recommend this place highly enough. Not only were they friendly, sincere and caring, the whole organisation from the front desk and Housekeeping to the restaurant staff, were so well organised and customer focused!
Thanks especially to Farah, Mikael and the guy who checked us...More
2 Thank Mardy07
Response from The_Waterfront_Hotel, Public Relations Manager at The Waterfront HotelResponded 4 days ago
Thank you for your recent stay with The Waterfront Hotel and for having taken the time to write about your experience.
We could not be more pleased to know that you had a wonderful stay and loved the attention to details and personal...More