Hotel attached with Sunway Pyramid Mall, spacious room with good amenities, self service laundry is 2 minutes away by foot, excellent hospitality service from the front desk, a big shoutout to Ms Emilia, she made sure we have a wonderful and stress free stay by checking us early knowing that we have infant, toddler, and elderly around. Really appreciate the help from Ms Emilia.Thank You Sunway Clio Hotel with the great hospitality.
I've had the pleasure of staying at Sunway Hotel Clio for two separate events, loved it the first time and booked for the second event all within a month. The hotel is new, rooms are clean and well kept and facilities are all that I've needed. Access to Sunway Pyramid is just a corridor away, convenient and all that one needs are there. I lost my watch and Karen Lee from the reception found it for me
I've written a review on Clio before. Again, I'll say it again the rooms are great. Quieter, cleaner and newer than Pyramid Hotel. The bed is comfy (hard type) and everything worked perfectly. The gym is relatively small but good enough. Opens 24 hours. Pool opens 7am to 7pm. The only gripe I have is the breakfast. While tastier than Resort Cafe, the variety remained the same from my last stay. If staying over a few days like I did, breakfast choices gets boring. The staff as usual, from the front desk to concierge to housekeeping, services, to the West Cafe on level 8 are fantastic. One of the mornings, I had to rush to a meeting and the cafe was crowded in the morning. I had asked if I could grab some food to-go. Salim then said yes, offered to have my breakfast packed/ boxed/ tapau. Even said to get a coffee to-go. The next morning, one of the servers brought me an Americano to my table. Salim remembered the coffee I had the morning before (to-go) so good! Thank you everyone who gave their best. This is a small hotel that behaves like one of the big boys. Well done. …
It's a great hotel the rooms are very clean and the breakfast is pretty good. The swimmingpool is good too The hotel is connected to the shopping mall you not even have to go outside All staff are very friendly are especially thanks to Karen & Fikri We will sure use this hotel again
Parking need to be paid. such a let down. Staying for 2 nights with intention to experience the hotel and spend time with kids at Sunway Lagoon. Spoiled my mood since the first day. Given the wrong room, booked for the King Room, but was assigned to Twin Room, thank god can be changed. Every time call will be divert to the waiting line, need to wait for another 5 minutes or more before can be entertain. Breakfast was the repeated menu on the second day. Last day was the killer, cannot exit the parking and had a fight with the security guard, insist I need to pay for the parking. Even told me I shouldn't exit there and supposedly exit at the hotel parking only. Not even help to call the hotel and even worse don't help with the peak hour rush queuing. Stranded and stuck at the parking exit only to be high beamed by other cars. Insist for me to go back to the hotel and resolved it by myself. Luckily managed to get the hotel reception straight away without queuing in the phone line again, and ask them not to end the call until I managed to exit. Worst holiday experience.…
My time at Sunway Clio during my quarantine stay was amazing. I have also been staying at Sunway Clio with my family whenever we’ve travelled to Malaysia since 2016. The food was excellent, the staff was extremely hospitable, Mr. Fazraf in particular was extremely helpful and assisted me with all my requests, and the room was splendid. I look forward to my next stay in Malaysia as I will definitely return to Sunway Clio.
A huge thanks to Sunway Clio Hotel staff/crew especially to Mr Colin, Mr. Mark & Mr.Anpa who had provided a tremendous service throughout my family vacation. Room service was very good and all are concerned about our comfort with having a professional approach. The food was really good too and all excellent. Thanks very much and God bless
This is my first time staying at Clio Hotel for my 3 days 3 nights meetings. The room is good, bed is comfy, the toiletries are superb! My room have a view of the highway but the soundproofed windows blocked all the noises away and I love it! The food for breakfast, lunch, dinner and the breaks are delicious! The coffee are my favourites. Couldn’t have enough of the coffee latte. Staffs are very attentive too and their services are fast. Overall it was a wonderful experience staying here. And the hotel allows us to check out late as we have to pray for Zohor before continuing with our meeting. Would recommend this hotel for business meetings.
Stayed here for 2 weeks whilst working at The Lagoon. From arrival to departure, the experience was brilliant. All the staff were friendly, helpful, professional and attentive. The room was great, a nice firm bed with a good bathroom (walk-in shower with dual heads). Laundry service is quick and effective. Tea/coffee making facilities in the room plus a fridge. Complementary bottles of water as well. Great variety of food on offer for breakfast plus the added bonus of a great kitchen/serving team. Karen Lee, front office manager, was always ready to help with anything that cropped up.
Good staff amazing atmosphere location mr taki, sharol and mr nivian are very helpful at the lobby they helped me a lot with many things they advised me where to go how to order food and they were very smiley