I recently stayed at the Sunway Lagoon Hotel and had a wonderful experience thanks to Ms. Karen Lee. She was incredibly helpful and attentive throughout my stay, from check-in to my extended stay. I also appreciated the nice gesture of my cousin being upgraded to the Sunway Resort Hotel I also found the rooms at Sunway Lagoon Hotel to be perfect for both business and leisure travelers, with all the necessary amenities and a modern touch. Whether you're in town for work or play, the rooms provide a comfortable and enjoyable stay. Overall, a great stay with excellent service. Out of all the hotels I have stayed in Malaysia, Sunway Lagoon Hotel is the most convenient one. Being attached to the mall, it provides easy access to everything one might need during their stay.
You know you’ve gotten into the right hotel when the staff members in each of their roles carry out their responsibilities with ease and pleasantness. This is a very well trained team and kudos to the managers. There was a staff named Karen who have also extended my hours into the afternoon due to some needs. Room was new, clean and extremely comfortable. Will be back again soon!
I would like to say a BIG thank you to Hidaya ( reservation agent), Nuriah and Johnny (receptionist) and the rest of the team at Sunway Clio Hotel. They made my booking experience go smoothly and answer my questions whenever I asked. My family and I had a lovely stay at the Sunway Clio hotel. Thank you very much.
Our travel to Sunway Clio was during Nov/Dec 2022 and i want to mention that it was an amazing experience as always! Everytime we visited Malaysia from 2016 our stays have been at Sunway Clio. I specially want to thank Mr Fazraf who as usual has been the first person I contact from the day I make my travel plans to Malaysia. I take this opportunity to thank Mr Mark Steele, Director of Rooms, who gave us great rate and an amazing room where we felt warmly welcomed and stayed in comfort. I also wish to thank Mahendran who has always been helpful and very obliging. Thank you to all of you for helping us to have an amazing stay at Sunway Clio. N. Siriwardena
Front office staff are very friendly & helpful. Check in was very fast. The rooms are spacious & clean. Large bed. Variety choices of breakfast. Strategic location, easy to access to shopping mall & lagoon. Over all it’s a pleasant & comfortable stay.
Stayed for one night, welcomed warmly by their friendly staffs. Great customer service from valet to check in desk. Comfortable and clean room; most importantly, zero noise level at night! Also, Sunway Pyramid shopping mall is just a 2 mins walk away so it is very convenient to almost everything. Keep up the good work!
My family had a very pleasant & memorable stay here. Was attended by Faiz at the reception counter. His service was amazing with initiative to my children needs. Keep up the good work and make your guests happy bro! Room was clean & cozy. Housekeeping was fast when we requested for additional items. Breakfast was good with their range of food but there is room for improvement. Superb location next to Sunway Mall & Theme Park. Will definitely return to stay here next time.
Starbucks is directly next to the hotel as well as direct covered access to the Sunway Pyramid Shopping Mall. While the room may remind me of the hotels I stay during business trips, it is clean and decent, with all amenities such as hairdryer, TV etc available. Bottled water is available also. Sleep quality I had was also decent and with the price inclusive of breakfast, I think its highly recommended. Be it for leisure or for work, this is definitely a nice hotel to stay. One will have no issues accessing the malls be it rain or shine. Even after mall operating hours, there is a covered walkway one can walk from the mall to the hotel. What's more, you can enter the mall via Padini Concept Store, and its good news for shoppers. For fans of Starbucks, you will be delighted to know that there is a branch right next to the hotel lobby and accessible by the hotel too. This is one of the 3 Starbucks outlets at Sunway Pyramid. Highly recommended hotel.…
Hotel staff are excellent esp Ms Dayang the Duty Manager for her impeccable service and helpful demeanor. The hotel is linked to the shopping mall and other facilities like the outdoor theme park, activities cater to all age groups. Breakfast at the hotel is international and the food is tasty. A fun-filled stay for the whole family indeed.
The best service ever,choices of breakfast,enjoy with swimming pool view,front office staff marissa and lisa. From main hotel SRHS johny anwar,alim,rizwardi,elisa so friendly and helpfull. Extra service powerrrrr.
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