Somerset Damansara Uptown Petaling Jaya
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 02/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Somerset Damansara Uptown Petaling Jaya
Updated 02/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 84 hotels in Petaling Jaya
Location
Cleanliness
Service
Value
Travellers' Choice
Somerset Damansara Uptown Petaling Jaya is located in the fast-developing Damansara area in Petaling Jaya – a prime commercial district and a popular residential area for both locals and expatriates. Linked to the Starling shopping mall, it is the perfect home away from home for business partners, travellers, executives and families.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Breakfast buffet
Complimentary instant cofffee
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Dining area
Housekeeping
Safe
Telephone
Kitchenette
Microwave
Flatscreen TV
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Malay
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
145Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Contact
2A, Jalan SS21/37 Damansara Utama, Petaling Jaya 47400 Malaysia
Getting there
Car HireSee all Petaling Jaya car hire
354Reviews10Q+A44Room tips
Reviews
Traveller rating
- 177
- 124
- 33
- 13
- 7
Time of year
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- English
Popular mentions
My birthday was on the 11th #neverforget. I didn't ask if my friends told the reception it was for a birthday because there were no complimentary cake. My friends booked a few rooms. My family had the 1 bedroom apartment. The toilet is huge, no tub, 2 towels, 1 hair towel, no face towel. The kitchenette is fully stocked with a full size fridge. They didn't really check their amenities so I didn't get bedroom slippers, bathrobes & pen. This is small matters but if they're not alert to this god knows what else they miss. Pool is by reservation as usual, because of Covid. which is great. You get the keycard from the reception. My kids gets the 7am slot which is fine but there was only 1 unused towels beside a pile of used towels. Breakfast will be sent to the room as per accordance to Covid SOP. They have a fixed menu. We had 2 sets of fried mee and guava juice. I will continue my review for the 2nd weekend in another post.…
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Date of stay: September 2021Trip type: Travelled with family
Helpful
Response from Somerset Damansara, Guest Services / Front Office at Somerset Damansara Uptown Petaling Jaya
Responded 3 Oct 2021
Dear EzLiiva, Thank you for taking the time to share your feedback, allowing us the opportunity to address your concerns. We have noted your observations and recommendations for improvements to the highlighted areas of concerns. Please be assured that we have shared these with our respective team members and our breakfast service provider. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued feedback and we look forward to welcoming you again to have another opportunity to serve you better. Yours Sincerely, Adrianne Loh Asst. Residence Manager
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Hotel's Favourite
this is our third year staying for approximately 3 months at a time during winter. Always feel welcomed back by the gracious staff, we feel like it is a home away from home. The property is well situated, with easy access to the Starling Mall and a large variety of restaurants around the mall. Most needs are met in the mall or just outside (banks, grocery store, cell phone companies, pharmacies, etc etc). good gym in the apartment block along with a beautiful 30m long pool that is seldom busy. The pool could do with some additional maintenance but it is still a good one.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from DennisChongPW, Residence Manager at Somerset Damansara Uptown Petaling Jaya
Responded 7 Apr 2020
Dear Mr. & Mrs. Ramu, Greetings from Somerset Damansara Uptown Petaling Jaya! Thank you for choosing Somerset Damansara Uptown Petaling Jaya for your favourite stay and thank you for your continuous support. We were delighted to learn that you enjoyed your stay with us. Receiving such feedback from our residents motivates us to further improve our commitment to delivering good service, we are truly appreciated and put to good use. I can assure you that we are committed to improving all aspects of our guest’s experience and feedback like this will only double our efforts in achieving the level of consistency we lacked during your stay. Once again, thank you for your valued patronage. From all of us at Somerset Damansara Uptown Petaling Jaya, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Dennis Chong Residence Manager
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+1
The only downside is a bit dusty.... Might be been some times no occupancy using the room... Check in was fast, takes them only <10 min. Room view scenery was fabulous. Reception counter (Front Desk) is....A bit small. Very clean along the walkway, lift,
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Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Somerset Damansara, Guest Services / Front Office at Somerset Damansara Uptown Petaling Jaya
Responded 1 Sep 2021
Dear KengWahw2019, Thank you for taking the time to share your feedback, allowing us the opportunity to address your concerns. We have noted your observations and recommendations for improvements to the highlighted areas of concerns. Please be assured that we have shared these with our respective team members. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued feedback and we look forward to welcoming you again to have another opportunity to serve you better. Yours Sincerely, Adrianne Loh Asst. Residence Manager
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I like this place and will highly recommend it. Spacious, clean and good location. The kitchen is equipped with utensils, cutleries, pots and pans. I could just walk down to Starling Mall for convenient dining and groceries shopping.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Dennis Chong, General Manager at Somerset Damansara Uptown Petaling Jaya
Responded 20 Jan 2021
Dear Poylingchin, Thank you for sharing your recent stay experience with us. We are delighted that you enjoyed our spacious well-appointed apartments with a fully equipped kitchen. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you for your valued patronage. We look forward to welcoming you again in the near future. Warm Regards, Dennis Chong Residence Manager
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Pros - great location, clean premises. Front desk staff were very helpful. Cons- low water pressure. The rain shower doesnt work because of insufficient water pressure. The normal shower works but water pressure still low.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Dennis Chong, General Manager at Somerset Damansara Uptown Petaling Jaya
Responded 14 Jan 2021
Dear Worldsailor, Thank you for sharing your recent stay experience with us. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. We truly appreciate your kind compliments for the attentiveness of our team members. At the same time, I would like to sincerely apologize for the inconveniences due to slow water pressure from the shower head. Please rest assured that I have forwarded your comments to our Engineering team, and we are taking the appropriate measures to address this problem and prevent future occurrence. We are grateful that these lapses did not deter you from enjoying your stay with us and sincerely thank you for your valued support. We look forward to welcoming you again in the near future. Best regards, Dennis Chong Residence Manager
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PRICE RANGE
US$61 - US$79 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
211
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Claim Your Listing Frequently Asked Questions about Somerset Damansara Uptown Petaling Jaya
Which popular attractions are close to Somerset Damansara Uptown Petaling Jaya?
Nearby attractions include the Starling (0.1 km), Kiddomo Universe (0.06 km), and Minut Init Art Social (0.3 km).
What are some of the property amenities at Somerset Damansara Uptown Petaling Jaya?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Somerset Damansara Uptown Petaling Jaya?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Somerset Damansara Uptown Petaling Jaya?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at Somerset Damansara Uptown Petaling Jaya?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Somerset Damansara Uptown Petaling Jaya?
Conveniently located restaurants include Village Park Restaurant, Inside Scoop, and Table & Apron.
Are there opportunities to exercise at Somerset Damansara Uptown Petaling Jaya?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Somerset Damansara Uptown Petaling Jaya have airport transportation?
Yes, Somerset Damansara Uptown Petaling Jaya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Somerset Damansara Uptown Petaling Jaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Somerset Damansara Uptown Petaling Jaya offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Somerset Damansara Uptown Petaling Jaya?
The staff speaks multiple languages, including English and Malay.