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Sheraton Petaling Jaya Hotel

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Jalan Utara C, Petaling Jaya 46200 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (859)
Room & Suite (270)
Videos (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 18/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Petaling Jaya Hotel
Updated 18/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 84 hotels in Petaling Jaya
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the satellite city of Petaling Jaya (fondly referred to as ‘PJ’ to local residents) and just 10 kilometers west of Malaysia’s capital city of Kuala Lumpur, Sheraton Petaling Jaya Hotel is accessible from Federal Highway, the main arterial road linking PJ and Kuala Lumpur.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Rooftop pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Pool with view
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Poolside bar
Rooftop bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Chinese, Malay
Hotel links
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Location

Full view
81Good for walkers
Grade: 81 out of 100
118Restaurantswithin 1 km
8Attractionswithin 1 km
584Reviews14Q+A47Room tips
Traveller rating
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Popular mentions
Starseer wrote a review 1 Nov
Malaysia52 contributions40 helpful votes
Birthday balloons and decorations greeted us upon entering the beautiful connecting rooms. A lovely 22nd birthday surprise for my daughter. Enjoyed the staycation very much. A variety of tasty food were available during buffet breakfast and dinner for you to choose from. The teams at Feast and Front Office were always smiling and helpful. Service at Feast was very quick although they were busy. Will definitely go again. Kudos to Rav, Zamri, Elan, Jay and team.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Parking is RM5.00 per entry (flat rate) for in-house guests
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1 Helpful vote
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Response from Angela Fox, General Manager at Sheraton Petaling Jaya Hotel
Responded 3 weeks ago
Dear starseer5347 Warm greetings from Sheraton Petaling Jaya, and thank you for choosing to celebrate your daughter's 22nd birthday with us! We're so pleased that Rav, Zamri, Elan, Jay & our team created such memorable experiences for you! We look forward to welcoming you back again next time. Warm regards Angela Fox General Manager
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FaddySue wrote a review Oct 2021
Kuching, Malaysia427 contributions161 helpful votes
+1
I booked to stay at Sheraton for 1 night for a business trip. Upon my arrival at the hotel, checking in was a breeze as I had checked in online & everything was already prepared when I got to reception. They just needed my signature before handing me the room key. I had booked a deluxe room and the room spacious. The room had nice big comfy bed and work desk. The decor was plush with very understated colours. There were ample cupboards to keep everything. The bathroom was also big with shower and bathtub adjacent to one another. As I had meetings within the hotel, I had the chance to sample almost all their food outlets. I had a dinner meeting at their Japanese restaurant. We were booked in the private room. The menu had a combination of ala carte and set menu. We all had the set menu with sushi and teriyaki. The set menu was certainly value. The food was also good. After dinner I had another meeting at the hotel’s cigar lounge adjacent to the Japanese restaurant. The cigar lounge was the only outlet that opened till 12pm. I found the lounge cozy and good place for discussion. They had a fair selection of cigars but did not have Cohiba’s which are my preference. Next morning I had breakfast at Coffee House but due to the pandemic, breakfast are served directly rather than buffet per normal. This new norm is not to my liking as the breakfast spread is not as extensive. No salad station, fruit station or cereal station. After breakfast, I had a meeting at the lounge adjacent to the Coffee House. I found the lounge spacious, nice and bright. They had a selection menu and my guest ordered nasi lemak. The food was good as well as the beverages. Overall I had a good stay at Sheraton PJ. It certainly is a good comfortable hotel for business and vacation alike. I will definitely stay at Sheraton PJ in future when I get the opportunity. Two thumbs up Sheraton PJ!
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Date of stay: September 2021Trip type: Travelled on business
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Response from Angela Fox, General Manager at Sheraton Petaling Jaya Hotel
Responded 3 weeks ago
Dear FaddySue Firstly, thank you so much for taking the time to share the details of your experience and feedback. We are so pleased that you got to try so many of our dining venues, and that overall you had a comfortable stay. As you have noted, at the moment we are serving an a la carte breakfast on weekdays, however we do have a buffet offering over the weekends that you might like to try next time you are here. We do have a cereals station and fruits available daily though, and I apologise that this wasn't offered to you. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Warmly, Angela Fox General Manager
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Kai Y wrote a review Oct 2021
5 contributions4 helpful votes
Wonderful hotel! Staffs are professional and friendly. Breakfast buffet was excellent! Highly recommended the corner room facing Federal Highway, fabulous views at night seeing cars strolling up and down. Under the new leadership of Angela Fox, the hotel operations is running smoothly. Staffs are well-trained. Hotel is well maintained and clean. Don't miss out the sky pool/bar/restaurant, and nice place to relax after a hard day work. Nice views and reasonable priced.
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Date of stay: October 2021
Location
Cleanliness
Service
Room Tip: Corner room facing Federal Highway
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Response from Angela Fox, General Manager at Sheraton Petaling Jaya Hotel
Responded 3 weeks ago
Dear KaiY1969 Warm greetings from Sheraton Petaling Jaya, and thank you for taking the time to share your feedback. We're so pleased that you enjoyed your time here, and do agree that the view from our rooftop Sala Bar & pool is one not to be missed! While I sincerely appreciate your kind words, full credit must be given to my team of dedicated leaders and associates who consistently go above and beyond to ensure that our guests are well taken care of and leave with happy memories. We look forward to welcoming you back again soon. Best regards Angela Fox General Manager
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MiinHway F wrote a review May 2021
Kuala Lumpur, Malaysia94 contributions104 helpful votes
Stayed in Club Access guest room during MCO 3.0+ , the room is very well appointed, nice view of federal highway, a comfortable spacious sofa, work desk , nice bath tub and rain shower. Bed was excellent and comfortable, I had a very good night sleep. Internet wifi access is good, and we could call guest services if we need anything. However I would like to highlight there is room for improvement in the front desk section, I found some of the Front Office staff lack warmth and friendliness in welcoming guests. This is my personal feeling and it might differ with other guests. I also found some stickiness to the marble floor when I step on barefoot in the room, perhaps the room turnover rate was fast and no time to let it dry. Although we are living in unusual times , I would expect a certain standard from a 5 star establishment. Nevertheless I find other staff from guest service customer hotline to room service and housekeeping friendly and courteous. I did enjoy my time here at Sheraton and as would stay again.
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Date of stay: May 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Angela Fox, General Manager at Sheraton Petaling Jaya Hotel
Responded 2 Jun 2021
Dear MiinHway F Firstly, thank you for staying with us during these unusual times. We certainly appreciate your support, and are pleased to see that overall you enjoyed your experience. Our sincere apologies for any shortfalls that you experienced in service, particularly from our Front Desk team. While we usually receive very positive feedback from our guests about their interactions with our associates, we sincerely regret that this wasn't your experience. Rest assured your feedback has been shared with our Front Office Manager for further review. We do hope to welcome you back again soon. In the meantime, take care & stay safe! Warm regards Angela Fox General Manager
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Sivashankar Rajandran wrote a review Apr 2021
Klang, Malaysia5 contributions
+1
The associates are excellent! Would like to shout out the associates name for them to get the recognitions Front office : Puru - attended my phone call with proper greetings and warm welcoming tone. Jeremy - help us for seamless check in Adeline - attentive and her warm smile bring the FO more delightful Andy (loyalty manager/ club manager) - who have surprised my daughter by giving wristband Wan Hui (intern) - who is very attentive as well During checkout: Fong xin and Khaidy are attentive! Miyabi Japanese restaurant: Wainhe siah - did extra initiative to fulfil my request (additional chilli padi for my garlic fried rice which made me impressed) Including Kalai and Yamuna who have surprised my daughter and gave her marshmallow ( impressed too) Not forgetting their Chef Tetsuya san who greets us with some warm welcome and even when we leaves the restaurant. ( arrigato) Morning breakfast restaurant: There was a Malay girl : Niyatisha who also very welcoming compared to other associates Not forgetting Chef Nanda and entire chefs on duty on that who is taking care all of the guest orders ( tip top notch service) I have ordered the waffle and noticed that the chef were taking their time which is good to ensure the guest satisfied with their meal (pst ; not blaming them but good job!) Pool bar area associates also very helpful when i have asked them for pool towels My only concern will be ,not place the table near to kids pool area due to notice some of the guest who smokes cigars which the smokes travels to the kids pool area and it can be smell strongly . Im sorry if i have misspelled any of the associates name During this pandemic,hotel line are badly effected but nevertheless the associate’s attentiveness and hospitality never let the hotel name down including, GM, HOD and the management guidance
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Date of stay: March 2021Trip type: Travelled with family
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Response from Angela Fox, General Manager at Sheraton Petaling Jaya Hotel
Responded 27 Apr 2021
Dear SivashankarRajandran Firstly, thank you very much for choosing to stay at Sheraton PJ ! We truly appreciate you taking the time to provide such wonderful recognition for so many of our valued associates. Our team take great pride in delivering memorable service to our guests, and we have shared your kind words with them to motivate them to continue doing so. Thank you for your feedback regarding smoking near the children's pool as well. Again, thank you for sharing your experience with our associates, and we hope to welcome you back again soon! Warmly Angela Fox General Manager
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PRICE RANGE
US$70 - US$118 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
253
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Frequently Asked Questions about Sheraton Petaling Jaya Hotel
Which popular attractions are close to Sheraton Petaling Jaya Hotel?
Nearby attractions include ATAG Malaysia (0.7 km), Taman Aman Jogging Park (0.4 km), and Amcorp Mall (0.8 km).
What are some of the property amenities at Sheraton Petaling Jaya Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Petaling Jaya Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Petaling Jaya Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Petaling Jaya Hotel?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Petaling Jaya Hotel?
Conveniently located restaurants include Yue, Miyabi, and Kampachi Plaza33.
Are there opportunities to exercise at Sheraton Petaling Jaya Hotel?
Yes, guests have access to a fitness centre and a rooftop pool during their stay.
Does Sheraton Petaling Jaya Hotel have airport transportation?
Yes, Sheraton Petaling Jaya Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sheraton Petaling Jaya Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Petaling Jaya.
Are any cleaning services offered at Sheraton Petaling Jaya Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Petaling Jaya Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.