Hilton Petaling Jaya Hotel
No 2 Jalan barat, Petaling Jaya 46200 Malaysia
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Room & Suite (417)
Dining (215)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#4 of 90 hotels in Petaling Jaya
Location
Cleanliness
Service
Value
Travellers' Choice
An iconic landmark since 1984, Hilton Petaling Jaya is set in the commercial district near popular shops and just 15 minutes from Kuala Lumpur. Conveniently located to the Light Rail Transit station and 45-minute distance to Kuala Lumpur International Airport, this makes it a prime setting for exploring Malaysia. Aside from unwinding in our spacious guest rooms, enjoy perks like an indulgent spa and salon, all-day dining, a nightclub, fitness center, tropical pool, gift shop, executive floor lounge and elegant meeting space. Be sure to dine-in at our highly-rated Japanese restaurant, Genji, for a unique gastronomic treat.
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Property amenities
Valet parking
Free internet
Pool
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Chinese, Malay
Location
81Good for walkers
Grade: 81 out of 100
137Restaurantswithin 1 km
10Attractionswithin 1 km
Contact
No 2 Jalan barat, Petaling Jaya 46200 Malaysia
Getting there
Asia JayaKuala Lumpur Rapid KL6 min
Taman JayaKuala Lumpur Rapid KL7 min
Car HireSee all Petaling Jaya car hire
2349Reviews24Q+A100Room tips
Reviews
Traveller rating
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- 251
- 92
- 67
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Most Recent
+1
Check in 11 March. Old buildings but we'll maintance. Disappointed at breakfast, skim milk was sourish , removed after manager informed. Causing me stomach ache. Never think it will happened in hilton property. Sad case
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Date of stay: March 2023
Value
Location
Service
Room Tip: Get food poisoning at hilton Hotel. Disappointed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent stay and happy with staff recognizing me as a Diamond member. On the first day, I found out the sink is draining slowly. the maintenance staff use a plunger to quickly unclog the drain. However, a good maintenance measure is to remove whatever (usually hair) is plugging up the pipe. The second day I noticed the shower stall is slow draining.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Under the leadership of GM Craig Bonner, this is the best Hilton in Malaysia if you want to experience 5 star home away from home service. You won’t find this level of service at any other Hilton in Asia. This is a special hotel where the staff know your name and strive to provide old world hospitality service. Craig takes his job seriously and ensures that absolutely every guest is well taken care of above and beyond expectations. He respects his staff and his guests equally and genuinely cares about providing 5 star hospitality service. The Entire Food & Beverage Team under the command of Chef Riduan and Chef Badrul is always outstanding. They make sure you are completely happy and satisfied. Thank you to the Housekeeping staff for your attention to detail. Diamond Members are very well taken care of and appreciated at this property.…
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Great place to stay anytime of the year - try the Biryani by Chef Badrul- mouthwatering and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hilton Petaling Jaya, General Manager at Hilton Petaling Jaya Hotel
Responded 1 week ago
Dear Wdito7, We are elated to learn that you found your most recent visit most enjoyable. It is truly heart-warming to receive such kind words, and that you found our team members' heartfelt service to be of assistance. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Sincerely, Craig Bonnor - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is pretty old hotel in Petaling Jaya, but very good maintenance, there was no carpet smell which always trouble for allergy. We stayed almoat 2 weeks and had always happy with the room, the service abd every staffs at every section. Mr.SHARUL and his team at hotel lounge on 21F. They were excellent team. The weekday lunch promotion is really good offer. Breakfast is good and Cigar lounge was ok too.
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hilton Petaling Jaya, General Manager at Hilton Petaling Jaya Hotel
Responded 1 week ago
Dear MollyMonchaya, Thank you for taking the time to provide us with a detailed review of your most recent visit. We are delighted to learn that you have thoroughly enjoyed your stay with us, and that you found our services to your kind preference. Kindly be assured that we have shared your kind words with our team, to help inspire them and improve where we can. We hope to welcome you again soon. Sincerely, Craig Bonnor General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having dinner buffet with friends.. service first class .. food fresh and delicious.. Staff very friendly , polite and professional. Especially Shaz, Teja, Fareez , Farid,Dony, Zamari, Chef Akmal,Izwan, Jais, Balan, Shawn, (Room -Rokiah, Akma,Zahad. Thank you to everyone in Paya Serai department.Keep are good job.
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hilton Petaling Jaya, General Manager at Hilton Petaling Jaya Hotel
Responded 2 weeks ago
Dear Regoima, Thank you for leaving us with a great review on your recent stay with us.We are delighted to know that you had a comfortable stay and found the assistance of our team members to be of your kind preference. Kindly be assured that we have shared your feedback with our team, and that we look forward to your next visit. Sincerely, Craig Bonnor General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I recently celebrated my birthday at this hotel and it was an incredible experience! Despite ongoing renovations, my stay was not interrupted and the staff went above and beyond to ensure that everything was perfect. The service was outstanding, with friendly and professional staff who made me feel truly welcome. The room was spacious and clean, providing a comfortable and relaxing environment. The executive lounge was a highlight of my stay, with a great selection of evening aperitifs, wines, and beers, all served by the attentive and friendly staff. I especially want to commend Mr. Umah, the Assistant Guest Relation Manager, for his exceptional service. I am glad that I made the right decision to upgrade my stay for this amazing executive lounge experience. The staff at Paya Serai were equally amazing, with En. Rizal, the cheerful captain, standing out for his attentiveness and friendliness. Overall, my first stay at this hotel was an unforgettable experience and I will definitely be returning to check out the new gym room. Highly recommended!…
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: RM3 per entry for the parking at the basement (validated by the concierge).
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hilton Petaling Jaya, General Manager at Hilton Petaling Jaya Hotel
Responded 3 weeks ago
Dear Joechoe, We are elated to learn that you had an incredible experience and most enjoyable stay with us. It is truly heart-warming to receive such kind words, and that you found our team members' heartfelt service to be of assistance. We hope to welcome you again soon. Sincerely, Craig Bonnor General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall excellent service at the Executive Lounge, me and my wife had a good time during our stay at Hilton Petaling Jaya. Kudos to the top man of the Executive Lounge Mr. Umah Ganthan (Assistant Guest relations manager). Very attentive to ensure all guests are felt pleased and well taken care of. Overall great lounge service will definitely return more often.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hilton Petaling Jaya, General Manager at Hilton Petaling Jaya Hotel
Responded 3 weeks ago
Der Pioneer66201563783, Thank you for sharing your heartfelt feedback and letting us know about your experience with us. It is with great pleasure that we learn that our team members has made you feel well-looked after. We hope to welcome you again soon. Sincerely, Craig Bonnor General Bonnor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a kind of trust to this hotel with long standing in PJ, however, it has completely gone. Receptionist was having dinner at the counter when I checked in and his colleague didn't pay any attention to him. The reception was full of food smell and it ruined my expectation. Room phone was out of order and I could not communicate with staff. Some lighting bulbs didn't lit. Hotel doesn't have USB adapter to rent to guests... If the hotel is the budget hotel, I don't care above mentioned. However, I expect certain level of service and facility to Hilton,
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hilton Petaling Jaya, General Manager at Hilton Petaling Jaya Hotel
Responded 3 weeks ago
Dear Seiya, We truly apologies for the shortfall occurred upon your check in. This has been addressed for service improvement and further training will be conducted to team member to ensure this does not re-occur. I truly apologies for the inconvenience caused and I hope you will give us the opportunity to welcoming you back to the Hilton Petaling Jaya soon. Sincerely, Craig Bonnor General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was an excellent short stay hotel and i would recommend this hotel for those of you who wish to not be in the centre and traffic of KL. Cab ride to the airport does not take too long. Staff are thoughtful and caring.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hilton Petaling Jaya, General Manager at Hilton Petaling Jaya Hotel
Responded 4 weeks ago
Dear Ogeorg687945, We are grateful to have your kind feedback with us on your most recent stay. As a brand that constantly focuses on delivering exceptional experiences to our beloved guests we are delighted to learn that you have enjoyed your stay with us. We hope to welcome you again soon. Sincerely, Craig Bonnor General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms we had was roomy and the service was excellent. Buffet breakfast was of a wide variety and tasty. Staff here were very helpful. Concierge Ali was most helpful and informative. Will definitely stay here again as its an easy Grab ride to central KL.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hilton Petaling Jaya, General Manager at Hilton Petaling Jaya Hotel
Responded 5 weeks ago
Dear Adennislai, We are elated to learn that you found your most recent visit most enjoyable. It is truly heart-warming to receive such kind words, and that you found our team members' heartfelt service to be of assistance. We hope to welcome you again soon. Sincerely, Craig Bonnor General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$61 - US$70 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton international petaling jaya, hilton petaling jaya, petaling jaya hilton
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
547
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Claim Your ListingHILTON PETALING JAYA HOTEL (R̶M̶ ̶2̶7̶9̶) RM 235: UPDATED 2023 Reviews, Price Comparison and 1,393 Photos - Tripadvisor
Frequently Asked Questions about Hilton Petaling Jaya Hotel
Which popular attractions are close to Hilton Petaling Jaya Hotel?
Nearby attractions include ATAG Malaysia (0.6 km), Taman Aman Jogging Park (0.3 km), and Tasik Taman Jaya (1.0 km).
What are some of the property amenities at Hilton Petaling Jaya Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Petaling Jaya Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Petaling Jaya Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Petaling Jaya Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hilton Petaling Jaya Hotel?
Conveniently located restaurants include Miyabi, Kampachi Plaza33, and Yue.
Are there opportunities to exercise at Hilton Petaling Jaya Hotel?
Yes, guests have access to a pool during their stay.
Does Hilton Petaling Jaya Hotel have an airport shuttle?
Yes, Hilton Petaling Jaya Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Petaling Jaya Hotel have airport transportation?
Yes, Hilton Petaling Jaya Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hilton Petaling Jaya Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Petaling Jaya.
Are any cleaning services offered at Hilton Petaling Jaya Hotel?
Yes, dry cleaning and laundry service are offered to guests.