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Eastin Hotel Kuala Lumpur

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Eastin Hotel Kuala Lumpur
Eastin Hotel Kuala Lumpur
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562 Reviews from our TripAdvisor Community

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Showing 522: English reviews
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Reviewed 4 days ago NEWvia mobile

Good: Spacious room. Comfortable bedroom. Nice bathroom. Free parking. Shoud try their room service, local food which is Nasi Goreng Set. Very very delicious but price bit unreasonable. Cons: Unfriendly Frontliners, long que during check in and check out. Cleanliness: Drain clogged with bunch of hair, should clean up properly. Maybe because of High demand full house.

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Helpful?
Thank Zafry A
Johor Bahru, Malaysia
Reviewed 1 week ago

The room and its services are great. I've been in Eastin Hotel in 2000 till 2003. After 14 years, so many better amenities had been added. at a glance, they are fitted of modernization which something noticeable by most of the guest.

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Helpful?
Thank Lito_Matados
George Town, Malaysia
Reviewed 3 weeks ago via mobile

Front desk staff need to work on the way they welcome guests. A couple of them were anything but friendly or cheerful. I arrived at the hotel on 14.01.17 & was attended to (as opposed to being "greeted" since there was no greetings whatsoever) by an unenthusiastic staff who nonchalantly process my check-in without the slightest smile throughout (given the...

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Helpful?
Thank YuYu1522
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear YuYu1522 First of all I would like to thank you for affording us the opportunity to know and understand your experiences and perspectives. We sincerely regret any inconveniences you experienced .Your comments and feedback will be definitely shared with the team for overall improvement . We very much welcome an opportunity to be of service to you again ....

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

Re-visit for many times. Definitely a great place for dining, although food abit salty. Excellent services by the crew and managers. This is consider a premium dining place, not much tables available.

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Helpful?
Thank Samandaiwen
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Samandaiwen I am delighted to hear of your positive endorsement of the award winning Ee Chinese Cuisine . Indeed we receive many favourable comments on the delicious food and service extended by our associates . I hope to be able to say a personal "hello" to you when you are next at the Ee. Thank you for your patronage...

Auckland, New Zealand
Reviewed 5 weeks ago via mobile

Poor sound proof. You can hear noises and from adjacent room. Called from desk but nothing was done and the noise went till 3 am. The CNY muaicalong the corridor is annoying and is repeatative and loud in the eraly morning. Phone was not working in the first 2 days.. Was given a bottle of drinking water which is soap....

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Helpful?
Thank KC A
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear KC A Thank you for the feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. We sincerely regret any inconveniences you experienced. Your comments have been shared with the relevant departments to ensure we consistently maintain our quality procedures and service standards. We hope you...

Reviewed 3 January 2017

Value for money because of spacious room, helpful staff, nice breakfast, nice pool & gym. I'm impress because this hotel provide complimentary activities every day for example going to flea market at Mont Kiara on Sunday. Beside that, they also provide shuttle bus to Genting Highland. I also notice there's LRT Station next to this hotel (about 150m distance). I'm...

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Helpful?
Thank Cynthia J
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Cynthia Thank you for sharing your comments following your recent sstay at Eastin Hotel Kuala Lumpur. We are delighted you were comfortable in our care and could take advantage of our complimentary services made available especially for our guests . I am sorry you had a problem with WIFI connectivity . The stability of our lines are tested at...

Malaysia
Reviewed 29 December 2016

Location is fine if own drive, food is good (for breakfast), Chinese restaurant's food is delicious ( i had only have chances to tried 2 restaurants' even there are others restaurants in this hotel). Swimming pool is clean, big enough for my family with 2 kids, but pool towels have to get from 3rd floor gym center (swimming pool is...

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Helpful?
Thank 18koh
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear 18koh Thank you for taking the time to review your stay with us recently . I do apologise your requests were not met in a timely manner . Your comments have been shared with the Housekeeping department for quality improvement and training purposes. I do hope you will come back to stay with us on your next visit to...

Johor Bahru
Reviewed 26 December 2016 via mobile

Stayed at eastin deluxe R1529. Front desk staff was very helpful to resolve some difficulties during check in after i booked using online booking. Room was value for money, and all staffs are very pleasant from front desk, cleaning and others. Will always come back here.

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Helpful?
Thank MohdRoslan
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear MohdRoslan Thank you for choosing to stay with us and for your generous compliments. We look forward to welcoming you back soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur

Kuala Lumpur, Malaysia
Reviewed 20 December 2016

the room is large and all things one need as a business traveler is available with a touch of class. the cleanliness of the room, toilet and hotel surrounding is perfectly clean. service is good and staff are attentive. the complimentary shuttle could be more accommodating if they have more flexible hours and booking restrictions.

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Helpful?
Thank Nicklim69
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Nicklim69 Thank you for your generous compliments. We’re delighted you enjoyed your stay with us . Should your travel plans bring you back to Kuala Lumpur , please come visit us again. Warm Regards Jane Suppiah General Manager

Kuala Lumpur, Malaysia
Reviewed 16 December 2016

This is located at Petaling Jaya and it's at Philoe Damansara near the Star office. There are events here and the place is nice with reasonable facilities. The location is not so good before office hours and after office hours due to the jam

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Helpful?
Thank joanadventure
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear joanadventure Thank you for your post and for choosing to stay at our hotel . I look forward to welcoming you back the next time your travel plans bring you back to Kuala Lumpur. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Eastin Hotel Kuala Lumpur hotel is a business class hotel of international standards. Situated strategically on Jalan Damansara, an upmarket location nestled conveniently within the vicinity of golf courses, shopping malls and office buildings, it is designed to suit your needs as a business or leisure travelers. Enjoy the warm Eastin hospitality and experience our passion for efficiency and service excellence. Catering to an array of travelers and corporations, we provide an unparalleled experience coupled with efficient services, amenities and facilities to fulfill the needs of our much valued guests. Our room is more than just 'deluxe,' it is a well designed, contemporary home with warmth, ultra modern facilities and glorious space to greet you. With a combination of warm hospitality, you also get a sense that you have reached the one place where business becomes a pleasure. ... more   less 

Additional Information about Eastin Hotel Kuala Lumpur

Address: 13 Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: RM241 - RM339 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eastin Hotel Kuala Lumpur 4.5*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Asiatravel.com Holdings, Fastbooking and Agoda so you can book your Eastin Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eastin Hotel Petaling Jaya
Doubletree Petaling Jaya
Hotel Style:
#3 Business Hotel in Petaling Jaya
#3 Best Value Hotel in Petaling Jaya
#4 Luxury Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Hotel Kuala Lumpur staff and other travellers.
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Questions? Get answers from Eastin Hotel Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quiter, since had been in this hotel before”
 of 5 bubbles Lito_Matados, 13 Feb 2017 | Read review
“Spacious room”
 of 5 bubbles 190kimberlye, 13 Dec 2016 | Read review
“Suite room big and felt comfortable”
 of 5 bubbles ongc312, 12 Dec 2016 | Read review
“choose facing to jungle ... nice sunrise”
 of 5 bubbles wazaruha, 7 Dec 2016 | Read review
“Go somewhere else”
 of 5 bubbles 366jacl, 29 Nov 2016 | Read review
5 of 5