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The Royale Chulan Damansara

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The Royale Chulan Damansara
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425 Reviews from our TripAdvisor Community

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Showing 400: English reviews
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Johor Bahru, Malaysia
Reviewed 4 days ago NEWvia mobile

The location of the hotel is great as it connected to shopping mall i.e. The Curve, and walking distance to IKEA. The swimming pool size is just nice for me and I enjoyed view of surrounding city landscape. We like their breakfast with variety of choices. We upgraded our room with executive lounge access.. the executive lounge staff is polite...

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Helpful?
Thank kh3e
TRCDManagement, Manager at The Royale Chulan Damansara, responded to this review

Dear Valued Guest, Warmest Greetings from Royale Chulan Damansara! We are honoured to receive positive reviews from you and will continue to improve our quality of service to better serve you in the future. Best regards.

Manila, Philippines
Reviewed 1 week ago NEWvia mobile

A great location for a hotel near so many things. The curve shopping centre is in walking distance offering numerous shopping destinations and restaurant choices. Our room was very comfortable, clean and spacious. Breakfast choice was good, lots of variety although we didn't realise until we'd finished that the 'egg station' was outside so maybe there should be a sign...

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Helpful?
Thank eharkin2017
TRCDManagement, Manager at The Royale Chulan Damansara, responded to this review

Dear Valued Guest, Warmest Greetings from Royale Chulan Damansara! Thank you for your generous comments. We will take your suggestion regarding signage for buffet selection into consideration and forward this matter to respective department. We hope to see you again in the future. Best regards.

Bangkok, Thailand
Reviewed 1 week ago via mobile

I stayed in this hotel only for one reason and that is to train in figure skating over 3 days. As such, most of the review is going to be focused on the skating operations as I feel this aspect has not been well reviewed in previous posts. I will still start by reviewing the hotel though but the main...

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Helpful?
Thank KelvinP14
TRCDManagement, Manager at The Royale Chulan Damansara, responded to this review

Dear Valued Guest, Warmest Greetings from Royale Chulan Damansara! We apologies if the lifts have not been properly maintained. We will notify our maintenance team to take further action on this matter. As for your experience attending our figure skating training, we are honoured to receive positive comments from you and glad that you have a productive time under the...

Singapore, Singapore
Reviewed 1 week ago via mobile

Hotel is attached to a large shopping mall. That makes a lot of things more convenient already. Still, hotel has its own F&B outlets. Being in Damansara area is quite a convenient location. Unlike KLCC area. The bed is comfortable. Bathroom, room amenities are good. Furniture seems a bit dated but Im an old fashioned guy so its not too...

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Helpful?
Thank Datokadir
TRCDManagement, Manager at The Royale Chulan Damansara, responded to this review

Dear Valued Guest, Warmest Greetings from Royale Chulan Damansara! Thank you for your kind compliments. We will always find ways to improve our quality of service to meet guest’s expectations. We hope to see you again in the near future. Best regards.

Reviewed 2 weeks ago

Stayed at the hotel for 3 days. Initially, I was impressed by the over-all ambiance, helpful reception, and superb accommodations. Even the buffet during breakfast and lunch was good. However, my experience with the elevator during my last night of stay made me give this hotel a terrible rating. I was going up to my room, and I was alone...

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Helpful?
Thank archie p
TRCDManagement, Manager at The Royale Chulan Damansara, responded to this review

Dear Valued Guest, Warmest Greetings from Royale Chulan Damansara! We would like to offer you our sincere apologies for your unpleasant experience while using one of our elevators. We will forward this serious matter to our maintenance team as customer’s safety is our main concern. We hope to better serve you in the future. Best regards.

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

Pros- 1. Liked the English styled design of white and blue. Everlasting. 2. Staffs were helpful and friendly. 3. Bfast buffet comes in a good selection of eastern and western. Particularly liked the Chinese section where they served LoMaKai and DimSum. 4. Pool size is decent for quick laps. Plenty of pool side benches with proper shades. 5. If you...

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Helpful?
Thank Ahmad A
TRCDManagement, Manager at The Royale Chulan Damansara, responded to this review

Dear Valued Guest, Warmest Greetings from Royale Chulan Damansara! We apologies for the price of ice skating and breakfast buffet displeased you. We will propose your suggestions to our managerial level. As for your concern of the security in pool area, we will take your review into considerations. Best regards.

Sydney, Australia
Reviewed 2 weeks ago via mobile

Good and clean hotel. Close to all eateries.It has all the restaurants,Pubs and shopping centre. Starbucks is about 8mins walk. Its also close to the train station. The good thing is Ikea and Harvey Norman is across the road.The hotel staff was great and polite.

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Helpful?
Thank Sukhdev B
TRCDManagement, Manager at The Royale Chulan Damansara, responded to this review

Dear Valued Guest, Warmest Greetings from Royale Chulan Damansara! We are glad that you have a pleasant stay at our hotel. Customer’s satisfaction is our top priority! We hope to see you again in the future. Best regards.

Dhaka City, Bangladesh
Reviewed 2 weeks ago

This is the hotel of choice for my office and this was my first stay of many more to come The first thing about this property that will impress you would be its lobby – it is big and bright! The check-in was fast and we got the exact type of room I asked for while booking – high floor,...

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Helpful?
Thank Spartacase
TRCDManagement, Manager at The Royale Chulan Damansara, responded to this review

Dear Valued Guest, Warmest Greetings from Royale Chulan Damansara! Thank you for choosing us as your choice of accommodation. We are honoured to receive positive feedback from you. Looking forward to serve you again in the future. Best regards.

Bangkok, Thailand
Reviewed 3 weeks ago via mobile

A big hotel, pretty average and quite dated. Rooms are clean and OK. Breakfast just OK. Free WiFi. Good location nearby the Curve shopping centre. All in all not a place which would stay in my memory.

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Helpful?
Thank Advisor_Miro
TRCDManagement, Manager at The Royale Chulan Damansara, responded to this review

Dear Valued Guest, Warmest Greetings from Royale Chulan Damansara! We apologies for not be able to exceed your expectations. We will value your reviews to improve our performance in the future. Best regards.

Reviewed 23 March 2017 via mobile

Check in at 2pm. The breakfast was fabulous. Love the location and very near to eateries and soooo convenient to the Curve. Parking complimentary every time when going out from the hotel. My room is at level 4 with pool view.

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Helpful?
Thank Raihanah Y
TRCDManagement, Manager at The Royale Chulan Damansara, responded to this review

Dear Valued Guest, Greetings from Royale Chulan Damansara! Thank you for giving us positive reviews. We hope to see you again in the future. Best regards.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Babysitting

Additional Information about The Royale Chulan Damansara

Address: 2, Jalan PJU 7/3, Mutiara Damansara, Petaling Jaya 47810, Malaysia (Formerly The Royale Bintang Damansara)
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: RM321 - RM409 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royale Chulan Damansara 4.5*
Number of rooms: 380
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Petaling Jaya
#7 Luxury Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Chulan Damansara staff and other travellers.
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Questions? Get answers from The Royale Chulan Damansara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor with Pool view”
Spartacase, 8 Apr 2017 | Read review
“Non smoking room preferable”
Sydntooli, 14 Mar 2017 | Read review
“Choose a view of the swimming pool”
Wildcat7400, 10 Mar 2017 | Read review
“Just take the rooms without breakfast. Only a minute walk down to the plenty of restaurants available for a hearty meal.”
ScorpiusLeo, 1 Nov 2016 | Read review
“Level three has the gym and pool”
  • Through the door
  • Bed
  • Bathroom
Acineto, 16 Sep 2016 | Read review
5 of 5