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Sunway Pyramid Hotel

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Traveller (603)
Room & Suite (365)
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Overview
  • Excellent25%
  • Very good42%
  • Average21%
  • Poor7%
  • Terrible5%
Travellers talk about
“shopping mall”(189 reviews)
“theme park”(127 reviews)
“sunway pyramid”(109 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sunway Pyramid Hotel
Offers & Announcements: Family Fun
Offers from Sunway Pyramid Hotel
Offers & Announcements: Family Fun
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Reviews (1,498)
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1,419 results
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366
560
310
98
85
Show reviews that mention
All reviewsshopping malltheme parksunway pyramidfood courtwater parkunder one roofbooked roomsswimming poolice skatingfamily packagean extra bedconnecting roomsbreakfast buffethotel roomeasy accesshotel staffbusiness trip
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1 - 5 of 1,419 reviews
Reviewed 2 days ago via mobile

I stayed for 3 nights, was a great experience. My room was spacious and also clean. They had good room amenities, even they gave us a mobile phone that was to be returned upon check out. Wait until you see the pool area, very stunning...More

Thank Rachmatullah P
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 2 days ago

Dear Rachmatullah P Thank you for your recent stay and review of Sunway Pyramid Hotel. Guest of the hotel enjoy access to the swimming pool located on level 1 at Sunway Resort Hotel & Spa. Its is a short walk and/or escalator ride from Sunway...More

Hotel's Favourite
Reviewed 17 December 2017

Location, Convenience, Software & Hardware.....everything deserves a 5. Rooms are very spacious and clean, staff are very professional and helpful and it is within a stone's throw to the shopping malls and also to the Sunway Lagoon Water Park. Check in and check out process...More

1  Thank Concierge3725
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 18 December 2017

Dear Concierge3725 Thank you for your recent stay and review of Sunway Pyramid Hotel. We're pleased that you were able to enjoy the many facilities, amenities and services. We will certainly extend your compliments to the team. The hotel's direct connection to the mall and...More

Reviewed 5 days ago via mobile

We want to especially compliment Mr Oliver whom we met at the breakfast buffet on 20 and 21 May 2018! We met him on both mornings of our stay here. On the first morning, he was always checking our needs and making sure that we...More

Thank Karen B
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 4 days ago

Dear Karen B Thank you for your recent stay and review of Sunway Pyramid Hotel. We are delighted to hear of the exemplary service and courtesies extended by Oliver. He exudes great pride and passion to deliver consistent hospitable service all the time. We will...More

Reviewed 5 days ago via mobile

Our flight to leave the country at late evening hence approach front desk for an hour late checkout, 1pm. Was rejected by front desk customer service officer NaNa. She gave a nasty eye contacts and impatient conversation despite my polite request. Leaving the counter, she...More

Thank Roy L
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 5 days ago

Dear Roy L We appreciate your feedback from your recent experience and stay at Sunway Pyramid Hotel. If time permits, please drop me an email at rogerm@sunwayhotels.com with your contact details. We would like to reach out to you to better understand what you've expressed...More

Reviewed 1 week ago

This 1st time we check in to Sunway Pyramid Hotel... It was a great experience as we was upgraded to the family room by the front desk... the Family really enjoy the trip with the bigger and double desk beds... So kind of him after...More

Thank Kevin L
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 5 days ago

Dear Kevin L Thank you for your recent stay and review of Sunway Pyramid Hotel. We're pleased that you were able to enjoy the many facilities, amenities and services. We will certainly extend your compliments to the team. The hotel's direct connection to the mall...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$62 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Petaling Jaya
#7 Luxury Hotel in Petaling Jaya
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$62 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Petaling Jaya
#7 Luxury Hotel in Petaling Jaya
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (603)
Room & Suite (365)
Dining (74)
Pool & Beach (71)
Amenities (93)
Family and Play Areas (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
mohd ma'ruf r
30 March 2018|
Answer
Response from Lightness L | Reviewed this property |
No, unless you prebook with the hotel. It is because there are so many choices of food in the shopping centre adjacent to the hotel
1
Vote
Celeste Y
2 January 2018|
Answer
Response from Wise Z | Reviewed this property |
This hotel is offer free parking for hotel guest just proceed to concierge counter. Thanks
1
Vote
Kelvin T
9 December 2017|
Answer
Response from SRHSGMO | Property representative |
Using the hotel’s Metro taxi will cost RM159 nett (Innova) from the hotel to KLIA.
1
Vote
Room Tips
"Best service for the family"
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"Nice and clean"
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"Room does not come with study table but it come with work bench which work well for me."
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"Park view"
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