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Sunway Pyramid Hotel

TripAdvisorUS$68*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$146*
US$68*
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US$79*
US$79*
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Sunway Pyramid Hotel
Sunway Pyramid Hotel
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1,160 Reviews from our TripAdvisor Community

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Showing 1,096: English reviews
Karachi, Pakistan
Reviewed 3 weeks ago

Had an amazing Stay! with complimentary Mini Bar and friendly Staff! They have huge (beautifully designed) rooms with beautiful view of the city (in my case). I have stayed here thrice in last 5 years and this Hotel has improved and impressed me every time.

Review collected in partnership with this hotel
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Helpful?
Thank ayazeffendi
SRHSGMO, General Manager at Sunway Pyramid Hotel, responded to this review

Dear ayazefiendi Thank you for your recent stay and welcome back. We are pleased that you had a wonderful experience with us. With the renovations of Sunway Pyramid Hotel, we've received many positive and encouraging feedback like yours. We look forward to welcome you back to Sunway City in the near future. Thank you and have a great day ahead!...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Checked in on Sunday, 30th of April 2017. Was welcomed with friendly smiles at the reception counter. Check in was quick without any delays. Proceeded to the room. It was amazing! Furnishings were excellent and of top notch quality. Buffet breakfast has one of the largest spread i have encountered. Will definitely recommend Sunway Pyramid Hotel!!!

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Helpful?
Thank reuben88
SRHSGMO, General Manager at Sunway Pyramid Hotel, responded to this review

Dear reuben88 Thank you for your recent stay with us and the valuable feedback. We are pleased that you were able to experience thr team's warm hospitality and particularly enjoyed the breakfast service and choices made available at The Resort Cafe. We look forward to welcome you back to Sunway City in the near future. Thank you and have a...

kuching
Reviewed 3 weeks ago via mobile

A ⭐️⭐️⭐️⭐️is a must for this hotel. Attached to a huge shopping mall make it easier for me to shop. Enclave Taste a food court right next to it in case you feel like having some local food. The lobby is big and great smell of orchid too.. a mini cafe located in the lobby serves from fresh fruits,curry puff...

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Helpful?
Thank miss2006
SRHSGMO, General Manager at Sunway Pyramid Hotel, responded to this review

Dear miss2006 Thank you for your review. We are pleased that you had a wonderful time during your stay here with us and enjoyed the facilities and services of the newly renovated hotel. The lobby scent you mentioned is a specially formulated mixture of White Musk, Tulip, Apple and Lily - we call it springtime. We look forward to welcome...

Reviewed 4 weeks ago

I just cant believe that you upgraded us from a deluxe room to a premier family suite room. Really make my wife so happy and we both had a wonderful stay with your hotel. Unfortunately, we dont have much time to enjoy the facility there. Anyway, a good experience for us!

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Helpful?
Thank Brianlaupj
SRHSGMO, General Manager at Sunway Pyramid Hotel, responded to this review

Dear Brianlaupj Thank you for your review and pleased to hear of your wonderful stay with us. The Family Suite is the hotel's largest suite and it has received many rave reviews for its spaciousness and comfort. We look forward to welcome you back to Sunway City in the near future! Thank you and have a great day ahead! Best...

Reviewed 4 weeks ago

Highly recommended. Room and bathroom are spacious. Ease of access to Sunway Pyramid shopping centre as it is via the hotel lobby. Very convenient. For those with kids ease of access to Sunway Lagoon.

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Helpful?
Thank ysyhelen1
SRHSGMO, General Manager at Sunway Pyramid Hotel, responded to this review

Dear ysyhelen1 Thank you for your recent stay with us. We are pleased that you had a wonderful stay with us and was able to explore the many features and facilities within this destination. The hotel's direct connection to the mall and theme park provide great convenience. We look forward to welcome you back to Sunway City in the near...

Singapore, Singapore
Reviewed 4 weeks ago

Shopping centre is located at the hotel and you can find restaurants and food stalls everywhere, even out of the shopping centre and hotel premise. Convention centre located at the premise. Good location and worth the stay! Breakfast at hotel is wonderful as the spread and variety are fresh and delicious.

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Helpful?
Thank Faerries
SRHSGMO, General Manager at Sunway Pyramid Hotel, responded to this review

Dear Faerries Thank you for your review. We are pleased that you had a wonderful time during your stay with us and able to explore the many features and facilities within the destination. The Sunway Pyramid shopping mall has indeed many offerings and stores just within steps from the hotel. We look forward to welcome you back to Sunway City...

Kuwait City, Kuwait
Reviewed 5 weeks ago via mobile

I had a pleasant stay at this hotel and the staff made us feel like we were at home , they are also helpful , and all my thanks to Saraswathy Mabhurai Veeran the pyramids villas Receptionist who helped me get my missing stuff and mailed it home to me , everyone should try this hotel 👌🏼

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Helpful?
Thank diesel_8989
SRHSGMO, General Manager at Sunway Pyramid Hotel, responded to this review

Dear diesel_8989 Thank you for your review. We are pleased that you had a wonderful stay with us. We will definitely share you comments with Saras who will be delighted by the recognition. We look forward to welcome you back to Sunway City in the near future! Thank you and have a pleasant day ahead! Best Regards, Jerry Gan

Reviewed 25 April 2017

Satisfied will come again. Rooms are new , convenient and near to sunway lagoon, and sunway mall ,hassle fee staycation , breakfast are great facilities are excellent , very easy and fast to check in and check out

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Helpful?
Thank mr_tapai
Management response:

Dear mr_tapai Thank you for your review and pleased to hear of your wonderful stay with us. We're glad you were able to explore the many attractions, facilities and services available in Sunway City. We look forward to welcome you back to Sunway City in the near future! Thank you and have a great day ahead! Best Regards, Jerry Gan...

Jakarta, Indonesia
Reviewed 24 April 2017

This is the nearest hotel to Sunway Pyramid Mall.. very comfortable, in service and facility. Price is good compare to the facility we get. Satisfied and hope to come again oneday! Breakfast is so so.. but the rest is all GOOD. Best one!

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Helpful?
Thank syepromotion
Management response:

Dear syepromotion Thank you for your review. We are pleased that you had a wonderful stay with us. We have taken note of your feedback on breakfast. If time permits, drop us an email at sprh.dm@sunwayhotels.com and share with us how we can better improve our breakfast experience. We look forward to welcome you back to Sunway City in the...

Kuala Lumpur, Malaysia
Reviewed 24 April 2017

good facilities, good food, reasonable price. staff were very helpful & friendly. room is very clean. good ambience beautiful decorations. very convenient to the Sunway Pyramid mall and Sunway lagoon beach entrance.

Review collected in partnership with this hotel
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Helpful?
Thank jjuliajf
Management response:

Dear jjuliajf Thank you for your review. We are pleased that you had a wonderful time during your stay with us. We're glad you were able to explore the many attractions and facilities in Sunway City. We look forward to welcome you back in the near future! Thank you and have a great day ahead! Best Regards, Jerry Gan General...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The newly renovated Sunway Pyramid Hotel features 564 Deluxe guestrooms and suites, incorporating new category of family rooms and suites. Guests staying at Sunway Pyramid Hotel have direct access to the leisure facilities available at Sunway Resort Hotel & Spa, which includes the free-form landscape swimming pool and the fitness centre. Strategically located in a bustling suburb of Kuala Lumpur, the Sunway Pyramid Hotel is 35 minutes from Kuala Lumpur International Airport and 25 minutes from the city centre. The hotel forms part of the iconic integrated development Sunway City, a multi-award winning destination that offers a cluster of three (3) hotels with a total of 1,433 guestrooms, suites and pool villas, a theme park and shopping mall. Sunway Pyramid Hotel also features 21 purpose-built family rooms and suites, designed to accommodate an increase in family and leisure travelers to Sunway City. The Family Room is suitable for those travelling with young children for its vibrant interiors and a bunk bed. Whereas the new Family Suite, are amongst the Hotel’s largest rooms offering comfortable spaces, with added extras like two (2) bathrooms, a mini refrigerator, a microwave and bedding options for up to six (6) persons. Guests staying at Sunway Pyramid Hotel will be spoilt for choice when it comes to the extensive food and beverage available in the hotel and choices which are just steps away. At Sunway Pyramid Hotel, located at the hotel’s lobby level is Taste Enclave offering an exciting culinary landscape of 11 specially-selected food eateries and three mini restaurants. For those on-the-go or looking for a quick bite, Kaffeinate is located at the hotel’s main lobby, serves freshly brewed gourmet coffees, specialty teas and a range of light snacks. Alternatively, venture into Sunway Pyramid shopping mall for over 170 food and beverage choices. ... more   less 

Additional Information about Sunway Pyramid Hotel

Address: Persiaran Lagoon | Bandar Sunway, Petaling Jaya 47500, Malaysia (Formerly Sunway Pyramid Hotel East)
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: RM299 - RM1,491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Pyramid Hotel 4*
Number of rooms: 564
Reservation Options:
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Also Known As:
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Hotel Style:
#4 Luxury Hotel in Petaling Jaya
#5 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Pyramid Hotel staff and other travellers.
26 questions
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Questions? Get answers from Sunway Pyramid Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for the newly renovated room.”
JaynaKoh, 26 May 2017 | Read review
“Some rooms have no outside views; only internal atrium/food-court views only”
Choonfong, 21 May 2017 | Read review
“Book for weekdays..less crowd in the hotel & waterpark”
Aznimm, 19 May 2017 | Read review
“Higher floor, for me 10th floor was good enough. you can watch light show everynight.”
filistian2, 16 May 2017 | Read review
“sejadah for the ease to perform solah”
Mmazlan, 7 May 2017 | Read review
5 of 5
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US$68* /night
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Prices are for 1 room, 2 adults
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