Good customer service. Allowed early check in to accomodate elderly people. Room service to deliver bottles of water was prompt. Stayed in Deluxed Twin Room. Room was clean & bed was comfy. The breakfast even though was simple had a few selection and very filling. They gave 2 big pieces of roti canai & free refill of coffee and tea. Overall, will stay in this hotel again for it was very near to the Curve - about 1km only.
I stayed 3 nights during business trip. The location was good for me, but this is not a hotel for those who plan sightseeing and using MRT transportation. My room was on high floor, very tiny but enough to sleep & shower. I had noisy, nasty and rude neighbors on the first night and hotel staff didn't do much to help me out, but not their fault. I didn't have breakfast, but there is a small cafe - I think with breakfasts set.
This hotel main problem is the walls/doors and windows that are not sound proof at all. It's very noisy and when other guests talk and walk in corridors you can hear them and therefore you can't sleep well to get up early in the morning and go for your important meeting/work. I realized that they didn't change my bed sheet after room make up as the stain spot was there all the time! That case alone made be feel very uncomfortable.
Despite the name, this is not a good choice for business travelers. Very noisy, unfriendly staff and breakfast starts at 7.30 am only. It seems more an hourly hotel for young couples. I would rather recommend the hotels at the Curve down in Damansara or the IKEA area.
So our flight was rescheduled to the next morning and we decided to stay at hotels that are near IKEA Damansara so we chose this because of the distance & low price. The exterior of the hotel was very nice and also the lobby was very Manhattan feel. We stayed on a Deluxe Queen Room without Window, the room was quite small even though it was a Deluxe queen and we can barely open our medium luggage, sound proof was also quite poor as the room was very small you'll sleep quite near to the door & could hear walking & talking noise at the corridor. It was a night stay and we left in the early morning so it didn't bother us. Also they only serve ala carte breakfast, not buffet. Below there's a Dominos pizza & a 24 hours convenience store.