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First Avenue Bandar Utama City Centre, Petaling Jaya 47800 Malaysia
Lowest prices for your stay
Hotel direct offer!Seasonal Offers
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US$92
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Free cancellation until 14/12/22
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Traveller (862)
Room & Suite (325)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#8 of 90 hotels in Petaling Jaya
Location
Cleanliness
Service
Value
Travellers' Choice
The award-winning 5-star One World Hotel, Petaling Jaya features 6 categories of 452 contemporary guestrooms and suites furnished with luxurious amenities, facilities and services. Conveniently adjoined to the world’s 7th largest mall, 1 Utama comprises of more than 650 retail outlets, with direct access to the Bandar Utama MRT Station and just minutes away from downtown Kuala Lumpur and the Kuala Lumpur International Airport. The hotel showcases world-class conference and meeting space of over 5000 sqm² and 15 function rooms, complemented by 5 innovative restaurants, recreation facilities and spa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Karaoke
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Adult pool
Outdoor pool
Yoga room
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Poolside bar
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Chinese, Malay
Hotel links
Special Rate:Seasonal Offers
1561Reviews25Q+A100Room tips
Traveller rating
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Most Recent
Wai Leong wrote a review Yesterday
1 contribution
The crews (Zukie, Lawrence, Rafic, Shobuj and Naim Teams) are very helpful and friendly. Appreciated and thanks to the teams of One World Hotel for the understanding and tolerance from our last minute requests.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wolv3rin3 wrote a review Nov 2021
Subang Jaya, Malaysia4697 contributions628 helpful votes
+1
Hotel's Favourite
The Sphere lounge is comfy and has a great ambience for idle chit chat. Pretty good service, and food too. Pity there's no happy hours time for the beers. Very good chunky beef satay, and value for money RM 40+ for One World burger pizza is a pepperoni pizza sandwiching really thick beef patty, easily feeding two or three. The steaks, Sirloin, Ribeye and T-bone were decent too.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from One World Hotel Petaling Jaya, Other at One World Hotel
Responded 23 Nov 2021
Dear Valued Guest, It was a pleasure hosting you during your recent visit and thank you for taking the time to review us. Your compliments and endorsement mean a world to us and we look forward to the opportunity of welcoming you back on your next visit. Till then, best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LEE L wrote a review 3 Dec
It seems like this hotel and the staff and even their manager do not care about their guest. I booked Deluxe Twin room for 3 nights, featuring two queen size bed. I booked this type of room via One World Hotel website directly and specifically wanted the bed setting and room type. When I checked in, I was not assigned to Deluxe Twin room. The staff didn't tell me until I stepped into the room and realized it was not Deluxe Twin. I quickly called them and asked why, then only I was told Deluxe Twin room was fully booked. Come on, didn't I already book the room via your website directly? In fact, I booked the room 2 months prior to my arrival on Nov 26. Why didn't you reserve the room for me? Didn't you have a system to ensure if guest managed to book the room type they want they will get the room for sure? The biggest problem is with your counter staff where she didn't seem like wanting to help me solve the problem, feel like she just kept pushing me to accept the situation that she cannot do anything. I demanded to speak the manager but the manager never turn out. What a joke? Ended up, she said my 2nd and 3rd night, she will be able to assign the correct room for me. But throughout the entire conversation, no apologies, tone was not sincere, and best of all, manager didn't even want to turn out to speak to a guest? On the 2nd night as I moved into "correct room", the moment I just stepped into the room, the counter staff came up to my room and told me - "Sorry sir, we assigned the wrong room for you. We need you to move again". To the viewer who is reading this review, do you think this hotel deserves 5 stars rating? I think certainly not, a very bad impression, and how ridiculous? One World Hotel - This was my first time staying in your hotel, and will be last time too. You guys don't deserve a 5 stars rating at all. To the management from One World Hotel, if you're reading my review, my advice is that you just read only, but do not need to take any action for any improvement or changes. Because I know that you certainly will not do anything. Just like how your counter staff, receptionist and manager will not do something to this disappointing guest.
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Date of stay: December 2022
Value
Location
Service
Room Tip: Please ensure you email or call them that you will definitely get the room that you have booked.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sohona wrote a review 3 Dec
Singapore, Singapore5 contributions
Ridiculously bad services. Booked deluxe twin room with connecting rooms with family but end up given rooms that were not connecting and not deluxe twin! The receptionist even attempted to just add one more bed to the room for free when I’m actually paying more for the deluxe twin room that they didn’t give me. After insisting on the deluxe twin room, was given a room on a different floor from the rest of my families. And the safe box is not working. Waited for the technician to fix the safe box. Total took us more than an hour to settle in the room.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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feedbackthetruth wrote a review Nov 2022
Aussie traveller47 contributions58 helpful votes
Was there in August 2022 and what a change. Peridot lounge now allows children to run around the lounge. Great if you have children or don’t mind screaming crying infants. The family parents literally tipped whole plates from buffet onto their own plates so food ran out after 10 minutes. The catering staff didn’t even pretend to care and brought out a few bits of cheese and cut fruit. Felt like I was at preschool. Alcohol drinks used to be civilised affair. Now it was empty wine bottles and staff not being able to provide gin and tonic without instructions. So sad. Used to be tranquil place to relax and unwind. I understand business needs overtake customer satisfaction but in this case I won’t be returning. Stayed in suite which had stains on chair and mini bar not re-stocked as promised. Had to phone 3 times to get laundry collected. Very overpriced for standard of hospitality offered. Would suggest alternative options if you need a break from other peoples children. I hope the child screaming for his donut for 30 minutes got his just desserts.
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Date of stay: February 2018
Value
Rooms
Location
Service
Trip type: Travelled as a couple
Room Tip: Pool is chlorinated and clean
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cath wrote a review Nov 2022
1 contribution
We held a corporate dinner at the Jr Ballroom on 17 Nov. The banquet team is excellent! They are very attentive, helpful and meticulous. All the requests were arranged accordingly. I would say perfect! I must thank the team, especially Shahmirul, Joe, Nafi, Daniel, Wan and Nain. And not forgetting Darren from Sales Dept who is very helpful and responsive to all the request. I'm sure to recommend to anyone who wants a fuzz-free and perfect event, One World Banquet is your choice!
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Date of stay: November 2022
Value
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from One World Hotel Petaling Jaya, Other at One World Hotel
Responded 1 week ago
Dear Nutterbella Warmest Greetings from One World Hotel! Thank you for choosing our hotel as your event venue and for giving us such a wonderful review. We are delighted to know that your event was well managed and your compliments will certainly be shared with all our Associates, as it will be a great motivation for them to continuously strive further for excellent hospitality. It would be our pleasure to welcome you back for another remarkable experience soon. Thank you. Best Regards Management of One World Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CrabisGOOD wrote a review Nov 2022
Taguig City, Philippines359 contributions326 helpful votes
Wonderful experience at this hotel. We are about to leave tomorrow and we are sad to go. The suite on the 17th floor is definitely worth upgrading to. The room is huge and very spacious for a family of 5. What made the experience the best was how nice every one was that worked here. The people in the breakfast buffet were outstanding and so nice to my kids. The person welcoming you at the lobby is friendly and makes waiting there for your ride feel like no time has passed. We don't have our room cleaned usually when we stay at hotels due to valuables, so we would just ask the housekeeping for new towels or refills of bottled water/shampoo/body wash etc whenever we needed it. They were all so kind and helpful. Breakfast was excellent. Great options, but they are almost the same everyday. The seafood dinner buffet was also really good. The ONLY service provider that could really improve is the guy that works the pool. There was one on Thursday afternoon that was really not helpful. When you asked him questions, he would barely acknowledge and had no sense of urgency. The SECOND issue we had was a lack safety at the swimming pool slide. Day 2 of swimming, my son stepped on a cracked tile. It cut his left foot big toe. Day 4 of swimming, my son cut his right foot toe on a rock that was INSIDE the pool at the end of the slide. NOW he has one cut on both feet. When we told the pool attendant, he barely moved. It took 20 min for someone to come with band aids while my son was bleeding (a lot) on the side unable to swim again. The first time he had to go to the clinic because no one came. Safety near the pool is SO important. Having the swimming pool with a kids pool and slide is a GREAT feature, but it's not great if it's not properly maintained. Still giving this a 5 star, but hopefully this will be addressed for future kids. My son is 9, so he's fully capable of going down the slide alone, but what if it were someone younger? Overall, we would stay here again. The location is excellent. Takes about an hour to get from the airport.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from One World Hotel Petaling Jaya, Other at One World Hotel
Responded today
Dear CrabisGOOD Warmest Greetings from One World Hotel! Thank you for your support and for posting your review on TripAdvisor. First and foremost, please accept our sincere apologies for the inconveniences and discomfort that your son had to experienced whilst staying with us. We hope that he is ok now. Kindly rest assured that re-training sessions will be conducted with our Associates to improve their service delivery and to have a professional approach to ensure our guests like you enjoy excellent service and hospitality. Please rest assured that we will not let this occurrence be repeated as it will affect our hotel’s reputation. We apologise for the incident once again and it is encouraging to hear that it did not affect your experience and that you had a flawless stay thereafter. We hope you will recommend us to family & friends and will continue to support us in future. Looking forward to your return visit to the hotel soon. Best Regards The Management of One World Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Road43281152013 wrote a review Nov 2022
My family and I went for the buffet dinner at  Cinnamon Coffee House on Nov 9, 2022.  It offered a wide choice of buffet from various international cuisine.  The Japanese counter served the freshest and tastiest sashimi. The service provided by the Chef, En Fayeez was impressively excellent.  Other staff, especially Encik Mohd Fardil were very quick in service and efficient as well.   Encik Fadzil stood out as he was very helpful and pleasant. He even took extra effort to serve us coffee and ice-creams. I would definitely recommend Cinnamon Coffee House to my friends. Last but not least, another staff, En Jemat was friendly and courteous too.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from One World Hotel Petaling Jaya, Other at One World Hotel
Responded 1 week ago
Dear Road 43281152013 Warmest Greetings from One World Hotel! Thank you for your support and for posting your review on TripAdvisor. We are delighted to know that you have enjoyed your dining experience at Cinnamon Coffee House. Our Buffets have always been popular with our guests, far and near. We are delighted to have been of service to you and look forward to welcoming you back to our hotel again. Thank you. Best Regards The Management of One World Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adeline Tan wrote a review Nov 2022
1 contribution
Very good service and responsibility, thanks Banquet team,sales Team,kitchen Team,special delight to below person : Darren,Logan,Azizan, Mukmin,Joe,Taylor,Mirul. And dun forget our Manager,Kenneth,on all the last minute request
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from One World Hotel Petaling Jaya, Other at One World Hotel
Responded 1 week ago
Dear Spring760625 Warmest Greetings from One World Hotel! Thank you for your support and for posting your review on TripAdvisor. Your FIVE star review made our day and the Hotel team appreciates it! We aim to exceed our guests’ expectations and we are glad you had experienced it! We are glad to hear that we were able to delight you in all aspects throughout your event with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Best Regards The Management of One World Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Asmaniyah Abd Razak wrote a review Nov 2022
Putrajaya, Malaysia1 contribution
We have good experience to stay & having function here. Banquet & technical staff are very helpful. Always be there when needed a help. My rating is 5/5 for the support staff. Thank you very much for 2 day’s entertainment for our company guests
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from One World Hotel Petaling Jaya, Other at One World Hotel
Responded 3 weeks ago
Dear asmaniyah Warmest Greetings from One World Hotel! Thank you for your support and for posting your wonderful review on TripAdvisor. Your FIVE star review made our day and our team appreciates it! We aim to exceed our guests' expectations and we are glad you had experienced it. We are glad to hear that the event went well and you and your guests were happy. At One World Hotel, with function rooms of various sizes, we will always have the perfect venue that caters to each organiser’s personalised need. We are delighted to have been of service to you and look forward to welcoming you back to our hotel again. Thank you. Best Regards The Management Of One World Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$72 - US$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
1 world hotel, hotel one world, one world petaling jaya
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
452
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ONE WORLD HOTEL (R̶M̶ ̶1̶,̶3̶6̶9̶) RM 329: UPDATED 2022 Reviews, Price Comparison and 910 Photos (Petaling Jaya) - Tripadvisor

Frequently Asked Questions about One World Hotel
Which popular attractions are close to One World Hotel?
Nearby attractions include 1 Utama Shopping Centre (0.3 km), Score (0.2 km), and Camp5 1Utama (0.3 km).
What are some of the property amenities at One World Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at One World Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at One World Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at One World Hotel?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to One World Hotel?
Conveniently located restaurants include Signature by the Hill @ The Roof, Cinnamon Coffee House, and Yezi Steamboat.
Are there opportunities to exercise at One World Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does One World Hotel have an airport shuttle?
Yes, One World Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does One World Hotel have airport transportation?
Yes, One World Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at One World Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does One World Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.