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One World Hotel

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One World Hotel
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1,068 Reviews from our TripAdvisor Community

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Showing 1,003: English reviews
Reviewed 1 week ago via mobile

The kids pool slide has been closed since our last visit till now. The in house movies is chargeable at RM15.90 per movie. Check in & out was always smooth. The Chinese restaurant was not recommended, breakfast still better than the others hotels.

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Helpful?
Thank Ishrat T
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for reviewing us which is genuinely important to us in evaluating the service and facilities of our hotel. Your kind patronage is greatly appreciated and we look forward to the opportunity to welcome you back as we strive to serve you better in the future. Till then, kind regards.

Reviewed 1 week ago

I am writing this review now in my rooms, feeling very upset that the hotel management decided to charge most of the movies. I had been staying in this hotel several times per year since 2015 until today. The free movies were one of the main reason we chose this hotel over others since we have small children to entertain...

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Helpful?
1Thank Nadaliyana R
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are saddened that your recent visit wasn’t up to your expectations. Be rest assured that we have taken on board the highlighted concern and addressed them with the relevant department for immediate evaluation and action to offer you a better experience the next time as we genuinely care about all our guests and would very much...

Reviewed 1 week ago

My family and I are regular guests of One World Hotel for the past few years. The reason why we always return to One World Hotel is because of the staff friendliness, the shopping mall connected to hotel, clean and spacious rooms. We stayed in the Family 2 bedroom suite last November'16 and it had 2 bathrooms and a spacious...

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1Thank Mingky T
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, It is feedback such as yours that makes us understand if we are on track to exceeding our guests’ expectations and we are proud to note that we did just that. Thank you for your recognition on our property facilities and services provided by our associates. Sincerely looking forward to your return soon! Till then, take care...

Sewell, New Jersey
Reviewed 2 weeks ago via mobile

When in Kuala Lumpur I always stay at the One World Hotel in Petaling Jaya. The One World is my Malaysian home away from home. The staff at the Peridot Lounge is always welcoming and accommodating. Jennifer and the Peridot team Faiz, Shu Qi, Farra, Melanie, Julia, Shanel as well as trainees Kim and Jing always make the effort to...

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Helpful?
Thank Krisbrikel
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share a review following your recent stay with us here at One World Hotel Petaling Jaya. Our aim is to provide an unforgettable service for each and every one of our guests and we are happy to note that we succeeded in your case. We are more than...

Reviewed 2 weeks ago via mobile

I keep going back to this hotel every time I'm in KL because of the comfortable rooms, great service and food. I especially enjoy the peridot lounge whenever I'm there - beautiful setting with friendly & efficient staff. The hotel is also in a great location - easily accessible & connected to a really fabulous mall - bonus points for...

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Helpful?
Thank Hajar A
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Your words really made our day as there is nothing more rewarding than knowing that our dedication to service excellence and to create a memorable stay for each and every guest is appreciated. Your feedback motivates us to continue doing our best and we look forward to welcome you again and again and again...till then, best regards.

Reviewed 2 weeks ago via mobile

Stay here for 2 night. The hotel facilities quite good. Hotel room is big and clean. But found the USB plunger is not working. The breakfast is nice. Variety of food selection. The car parking is free for ppl staying here.

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Helpful?
Thank Sam S
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, It has been a great pleasure to have you as our guests and thank you so much for your feedback. We are thrilled you had an enjoyable stay on this occasion and hopefully, you shall regard us as your new home whenever you are in Petaling Jaya. Till then, take care and best regards.

Kuala Selangor, Selangor, Malaysia
Reviewed 2 weeks ago

The Good: Interactive menu on screen. Personalised welcome message. Friendly housekeeping staff. Next to one of the busiest shopping mall. The Bad: Fruit flies in room (killed 3 and more appeared). The breakfast was disgusting. The waiters and waitresses which were mainly foreigners cannot speak English, Malay and any Chinese (dialects) languages (in fact I have no idea whether they...

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Helpful?
Thank Troopicana
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for reviewing us which is genuinely important to us in evaluating the service and facilities of our hotel. It is through constructive comments such as this that we are able to strive to not only meet but exceed expectations and address areas which are holding us back from being truly remarkable. Be rest assured that...

Reviewed 2 weeks ago via mobile

Location is away from the city centre, but as the hotel is located next to One Utama Shopping Centre, you'll probably find everything you'll need within a stone's throw away. A good and comfortable stay with spacious rooms. Good for business trips or social visits within the vicinity.

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Helpful?
Thank Yeonana
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Your referral is much appreciated! It is splendid to know that we met your expectations in terms of location, service and comfort. We are all happy to hear that you had a pleasant stay with us, because this is exactly what makes all our work worth it. Thank you for choosing us as your preferred accommodation and...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

My second stay and i loved it mire compared to my previous visit. The room is different i think for better. Instead of wooden desk, theres round glass desk that functions both was working desk and dining desk. Its nice! Then theres a lounging sofa where you can stretch out your legs on. Can have better pillows, bed is of...

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Helpful?
Thank Wendy V
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your wonderful review! Our team pride themselves on great guest service and reviews such as yours are great to read. Ensuring all our guests to have a splendid time with us is our first priority and we are very happy to hear that you are pleased with the amenities, facilities and the breakfast spread....

Reviewed 3 weeks ago

One of the best hotels I have ever stayed. Suite guests have complimentary access to the exclusive Peridot Club, exquisite F&B, excellent services. Conveniently located within 1-Utama, the 4th largest shopping mall in the World, with 5 square mile of retails shopping, 2 cinema, massage parole, etc etc. A perfect staycation or short getaway, without even leaving the vicinity. Special...

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Helpful?
Thank James L
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your wonderful review! We are always pleased to receive acknowledgement of such a positive nature. It is truly rewarding to know that all our effort and passion gets such recognition. So glad that you have found your way to us and we hope for many returns! Until then, take care and be well...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more   less 

Additional Information about One World Hotel

Address: First Avenue | Bandar Utama city centre, Petaling Jaya 47800, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: RM454 - RM603 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — One World Hotel 3.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
1 World Hotel
Hotel One World
One World Petaling Jaya
Hotel Style:
#2 Business Hotel in Petaling Jaya
#4 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from One World Hotel staff and other travellers.
6 questions
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Questions? Get answers from One World Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“poor internet connection, no WiFi at all.”
jackalc, 18 Apr 2017 | Read review
“Higher floor has better view”
syaus, 17 Apr 2017 | Read review
“Choose Junior Suite for space”
nadaliyanar, 13 Apr 2017 | Read review
“Choose a Junior Suite or above, to enjoy the exclusive Peridot Club services.”
jameslL9108LV, 1 Apr 2017 | Read review
“The family suite consists of 1 room with a king sized bed and the other with 2 queen sized beds.”
RozanaY, 30 Mar 2017 | Read review
5 of 5