Resort Suites Hotel At Bandar Sunway

Persiaran Lagoon Bandar Sunway B1, Resort Suites Hotel @ Pyramid Tower East, Petaling Jaya 46150 Malaysia
nice view from the room
Traveller (119)
nice view from the room
Room & Suite (32)
Dining (3)

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RM 159
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About

3.5
#17 of 50 hotels in Petaling Jaya
4.8 of 5 bubbles
Location
3.3 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
4.4 of 5 bubbles
Value
A 3-star hotel strategically located in the heart of Bandar Sunway, with just minutes away from landmarks like Sunway Pyramid Mall and Sunway Lagoon Theme Park. All accommodations features a basic kitchenette facilities and ensuite bathroom and are comfortablly designed for families or single travellers. Hotel facilities includes a 24 hours Reception Counter, Fitness Room, coin-operated laundry machines and vending machines
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Vending machine
Water park offsite
Airport transportation
Baggage storage
Concierge
Secured parking
Wifi
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Laundry service
Self-serve laundry
Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Bottled water
Kitchenette
Microwave
Flatscreen TV
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English, Arabic, Chinese, Malay

Location

Persiaran Lagoon Bandar Sunway B1, Resort Suites Hotel @ Pyramid Tower East, Petaling Jaya 46150 Malaysia
76Reviews4Q+A15Room tips
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Detailed Reviews
DaddyistheBest wrote a review Apr 2022
Sandakan, Malaysia1,562 contribution80 helpful votes
+1
4.0 of 5 bubbles
It's in the same building (but different section) as Sunway Pyramid Hotel. Rooms are bigger than SPH, although it seems their Family Rooms only have a king-sized bed plus a single bed.

It is beginning to show its age, but is clean enough. The kitchenette comes with utensils and cutlery so one can prepare light meals. Free wifi too.
Read more
Date of stay: April 2022Trip type: Travelled with family
Room Tip: Access to this hotel is at the back of Sunway Pyramid Hotel's lobby - you can see a staircase...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steven Ng wrote a review Jan 2018
Singapore, Singapore81 contributions46 helpful votes
4.0 of 5 bubbles
Came across this hotel on internet and it’s reasonably priced for a family of 7... We had booked 2 rooms which come with a kitchen, a big fridge, rice cooker and microwave. The rooms were spacious although it looked a bit old. The initial entry into the room was depressing and had a bit of stale air. However, when you switched all the lights and air con, the room looked big and the smell will be gone within a half an hour. If you are particular about the smell, please bring along an air freshener spray.

This is a hotel within another hotel (Sunway Pyramid Hotel). It is not easy to located it, but just go to the friendly concierge at Sunway Pyramid Hotel, they will direct you there. The tip is that the hotel is right behind the ice skating ring.

For those who are driving, please look for parking near the ice skating ring or the Sunway Convention Centre. Do refer to the hotel confirmation email if you want to park exactly at the hotel entrance (refer to the hyperlink for taxi driver for this info).

The advantage is that the hotel is right next to Sunway Lagoon Water Park.
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Date of stay: November 2017
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy P wrote a review Nov 2019
Singapore, Singapore181 contributions68 helpful votes
3.0 of 5 bubbles
Situated just next to Sunway Pyramid hotel and the Shopping mall.

Pro:
Next to Pyramid shopping mall
Clean and nice.

Cons:
Reception is very small and at the basement.
Have to walk a floor down from the Sunway Pyramid Hotel.
No Breakfast.
Small pool and gym.
Have to do your own laundry.
Read more
Date of stay: November 2019
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anuar wrote a review Jul 2020
Muar, Malaysia3 contributions
1.0 of 5 bubbles
I intended to give zero star if possible. Under package ke sana ke sini, we are given a room that far away from main lift. Even worse it facing the hotel corridor. The free sunway lagoon is actually for one day, even worse not all segments are open. So it just like you are staying other hotel with pool. My breakfast on 1st day need to take it myself, and not much they provide. Just imagine America, Malaysian, or Oriental. I got a bowl of porridge and a cup of water for oriental and THATS ALL. So you can imagine the other menus looks like. They also provide a few of free vouchers but its non halal or suspicious.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jay552013 wrote a review Nov 2020
Gold Coast, Australia131 contributions87 helpful votes
5.0 of 5 bubbles
Well appointed suite above Sunway Pyramid Tower Hotel. Conveniently located will all conveniences, adjacent to Sunway Pyramid Mall. Very good value for money.

Raymond, the host of the suite I stayed in was excellent. Very responsive, with
wonderful customer service skills.

Even though I stayed in the suite, I needed to seek help from the hotel to get some documents printed. Ali & Izat at Reception went out of their way to help me!

Highly recommended!
Read more
Date of stay: November 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mytravellicious wrote a review Aug 2017
Kuching, Malaysia259 contributions129 helpful votes
+1
5.0 of 5 bubbles
Location
======
Resort Suites Hotel @ Bandar Sunway is a 3-star hotel located at Pyramid Tower East, Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor. Their hotel strategically located at Bandar Sunway next to Sunway Lagoon Theme Park and attached building with Sunway Pyramid Shopping Mall.

So basically, it is really near with everything, whether you want to spend time at the water theme park, or to go shopping, or to enjoy more activities at the Sunway Pyramid Shopping such as ice-skating, bowling, movies and etc.

Concierge & Lobby
==============
To go to the lobby, you had to meet the bell staffs at the concierge at the B1 floor. You need to check your name and reservation, and then they will usher you the the lobby which is at 12th floor of the building as you will need keycard to enter the lift floor. Even to the lobby (from B1 floor). Their staffs was really friendly and welcoming. Good job.

Reception Lobby
==============
The reception lobby is spacious and simple. Not really grand and as per normal 3-stars hotel. There will be 2 receptionist will entertained you. There are sofa for you to wait someone or relax.

Check-In
=======
The check-in was fast and smooth. And you are required RM150 as the deposits which for me to much. But, you always can use your credit card, and if nothing, you do not to worry much as you will get your deposit back.

Room
=====
Because this is suites, the room is really spacious. With the extra bed, it can fit more around 5 persons. The bed is King size and really comfortable, I had good sleep that night.

The Balcony
=========
The view from the 20th floor balcony is to die for. You can view the theme park from the balcony and the Sunway Pyramid Resort & Spa Unique Architecture from here. Just checked with the hotel first when you booked your room. Careful with your children.

Kitchenette
=========
One thing special here, they have their own kitchenette complete with microwave, hotplates, kitchen equipment, glasses, plates, and bowls. When you are too tired to go down to the restaurant, you can just cook your favorite meal inside the room.

Bathroom
========
Love their bathroom, simple and nice especially their transparent basin. Complete with hot shower and their toiletries also complete and interesting.

Laundry
======
They have coin-operated laundry which is really convenient. It is located at the lobby (12th floor). It only cost RM7 for the washer, and RM5 for the dryer. Love the facilities.

Gym
====
Surprisingly, they also have a gym facilities which is bonus for me. So you will not miss your exercise.

Breakfast
=========
They had added new facilities which is breakfast at Taste Enclave. It only cost you RM38 for an adult and RM28 for a child start from 6.30am-10.30am. But it will be as complimentary with your stay (can check with the hotel whether it is provided or not).

They choices of food is good here and they staffs are friendly and its good to start your day with the smiles.

Nearby Attractions and Amenities
===========================
Amusement: Sunway Lagoon Theme Park, Sunway Pyramid Shopping Mall Airport:
Kuala Lumpur International Airport (KLIA) & Sultan Abdul Aziz Shah
Subang Airport
Education: The One Academy, Taylor’s University (Lakeside Campus),
Sunway University
Health: Sunway Medical Centre & Subang Jaya Medical Centre
MICE: Sunway Pyramid Convention Centre
Transportation: Sunway BRT Station
Read more
Date of stay: July 2017
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: 2011 (with balcony view)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edwina W wrote a review Feb 2019
Singapore, Singapore18 contributions22 helpful votes
3.0 of 5 bubbles
Located in the basement of Sunway Pyramid Hotel this is the less posh cousin. They are like serviced apartments and may be more economical for families since there is a kitchenette and living area. There is breakfast but it didn't look very appetising. In any case you don't need breakfast cos Pyramid mall is at your doorstep with lost of eating places.
The room was spacious and comfortable. One drawback, although there is a bathtub, the stopper lets all the water through so you won't be able to draw a bath. Kids were disappointed but it was a minor hurdle. Oh yes! First place I have ever stayed where they insist on charging you for checking out late. I think I had to pay RM20 or so. Not such a nice way to end the trip.
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Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jackology wrote a review Mar 2018
Punggol, Singapore27 contributions11 helpful votes
3.0 of 5 bubbles
We took a family suite but there are a few points for complaint. The bed are not comfortable, the furnishings are very old and poor quality. I even have a chair that is broken.

But compared to traditional hotel, this comes with rice cooker, stoves, pots, which you can use as if you are at home.

For casual traveller, just get something else.
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Date of stay: March 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tank1702 wrote a review Apr 2017
Kuala Lumpur, Malaysia55 contributions12 helpful votes
2.0 of 5 bubbles
Not the best welcome experience i would say, from the point entering the car park and spent more than 45 mins to look for a space. Took the lift up to the reception and found out the check in location for Resort Suites is located at the basement (the same level as the car park) which is odd. I thought i have booked the hotel tower instead. Walked down to the basement again with my heavy luggage and was escorted to another floor to check in by the security personnel. Check in was moderately slow despite we are the only family checking in at that time, not putting customer service as priority. Gladly the room was clean and spacious with good amenities. The furniture and room settings are old and need to be upgraded, it is however functioned well. Would expect more with the price paid for this hotel.
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Date of stay: April 2017
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rhonda S wrote a review Nov 2016
London, United Kingdom46 contributions62 helpful votes
1.0 of 5 bubbles
Exchanged through interval international for a 7 night stay
Check in was a shambles, we were taken to 4 different desks before a room was allocated First room 12106, had high pitched screaming noise from circuit board, maintianance man smelt unwashed poked the circuit board with screw driver, noise stopped for about 30 mins then started again. Moved to room 12108, no noise but just as dreary & dirty as the last. The wooden surfaces in the rooms had some sticky residue, the kitchen areas were dirty, microwave stained, ... No inventory of utensils one room had no cups the other had no toaster, all mismatched a grubby!
There were ?? concierge staff sitting around on 12th floor doing nothing but playing on their phones. Only good point was excellent wifi.
In short we left after 3 nights!
There are other properties in the Sunway complex, that may be in better condition but I advise you not use this timeshare
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Date of stay: November 2016
1.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Yap_Thomas_1
Petaling Jaya, Malaysia1 contribution
Hi Suriyati, you can purchase the package from our website. The link will be on our profile, otherwise you can Google search "Resort Suites Hotel".
Answer from SarahWelford1724
Kuala Lumpur, Malaysia6 contributions1 helpful vote
Hi there. I just got back from the hotel few days back. They don't serve breakfast. But was informed will be doing it soon. Cross your fingers theyll have it on the day you check in ;) As for the rooms...hmm last I remember they don't have such rooms. They have twin beds though.e executives. Bigger and they offer extra mattress. Think it costs RM50 per night. Hope this helps! Cheerios!
DameeW asked a question Apr 2016
Colombo, Sri Lanka31 contributions33 helpful votes
is this the same hotel called "best view resort suites at Bandar Sunway"??
Answer from Yap_Thomas_1
Petaling Jaya, Malaysia1 contribution
Hi DameeW, Yes. We are now called Resort Suites Hotel at Bandar Sunway. No longer Best View Resort Suites.
Answer from Yap_Thomas_1
Petaling Jaya, Malaysia1 contribution
Hi 怡樺 王, you can buy the accommodation & package from our website.
DaddyistheBest wrote a tip Apr 2022
Sandakan, Malaysia1,562 contribution80 helpful votes
4.0 of 5 bubbles
"Access to this hotel is at the back of Sunway Pyramid Hotel's lobby - you can see a staircase leading downstairs, which will lead to their check in counter."
Read full review
Shriyantha wrote a tip Oct 2019
1 contribution
4.0 of 5 bubbles
"Ask for an apartment with a view."
Read full review
addaamid wrote a tip Dec 2018
Ipoh, Malaysia4 contributions
3.0 of 5 bubbles
"accessibility to the shopping mall"
Read full review
mytravellicious wrote a tip Aug 2017
Kuching, Malaysia259 contributions129 helpful votes
5.0 of 5 bubbles
"2011 (with balcony view)"
Read full review
naqibaheleena wrote a tip May 2017
Kuala Lumpur, Malaysia12 contributions2 helpful votes
5.0 of 5 bubbles
"Best view is always facing towards Sunway Lagoon"
Read full review
Not the right property for you?
There are more places to choose from in the Petaling Jaya area.
PRICE RANGE
RM 196 - RM 292 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
91
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RESORT SUITES HOTEL AT BANDAR SUNWAY (R̶M̶ ̶4̶9̶1̶) RM 353: See 73 Reviews, Price Comparison and 133 Photos (Petaling Jaya)

Frequently Asked Questions about Resort Suites Hotel At Bandar Sunway
Which popular attractions are close to Resort Suites Hotel At Bandar Sunway?
Nearby attractions include Sunway Pyramid Shopping Mall (0.2 km), Sunway Lagoon (0.3 km), and Stars Archery Sunway Pyramid (0.2 km).
What are some of the property amenities at Resort Suites Hotel At Bandar Sunway?
Some of the more popular amenities offered include free wifi, a fitness centre, and airport transportation.
Which room amenities are available at Resort Suites Hotel At Bandar Sunway?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Resort Suites Hotel At Bandar Sunway?
Yes, paid private parking on-site, secured parking, and street parking are available to guests.
What are some restaurants close to Resort Suites Hotel At Bandar Sunway?
Conveniently located restaurants include MAiSEN Sunway Pyramid, Gordon Ramsay Bar & Grill, and The Resort Cafe.
Are there opportunities to exercise at Resort Suites Hotel At Bandar Sunway?
Yes, guests have access to a fitness centre during their stay.
Does Resort Suites Hotel At Bandar Sunway have airport transportation?
Yes, Resort Suites Hotel At Bandar Sunway offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Resort Suites Hotel At Bandar Sunway?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Resort Suites Hotel At Bandar Sunway?
The staff speaks multiple languages, including English, Chinese, Arabic, and Malay.
Are there any historical sites close to Resort Suites Hotel At Bandar Sunway?
Many travellers enjoy visiting Kuala Lumpur City Gallery (12.5 km), Rumah Penghulu Abu Seman (14.7 km), and Istana Negara (11.7 km).
Is Resort Suites Hotel At Bandar Sunway accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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