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Movenpick Hotel And Convention Centre Klia

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Kompleks TH Sepang, Jalan Masjid KLIA, Sepang, Sepang 64000 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (199)
Dining (44)
Room & Suite (40)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 05/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mövenpick Hotel And Convention Centre Klia
Updated 05/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 19 hotels in Sepang
Location
Cleanliness
Service
Value
Movenpick Hotel & Convention Centre KLIA offers today’s business traveller the perfect combination of comfort and convenience. This newly-built upscale hotel stands next to Kuala Lumpur International Airport and 7 minutes away from Sepang International Circuit and 5 minutes from Mitsui Premium Outlet. The hotel comprises of a complete convention centre within its grounds, allowing guests to land, check-in and connect or relax within minutes. Our 333 rooms and suites are designed around complete personal comfort with large bathrooms, picture windows and rich furnishings allowing guests to truly relax in peace. Corporate guests can find everything they need here to stay connected. Spacious Executive Suites are complete with free Wi-Fi and international TV channels. Exclusive access to the Executive Lounge offers a chance to network with other corporate guests throughout the day. Savour great food from Malaysia and the region in five restaurants and lounges.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis court
Children Activities (Kid / Family Friendly)
Free airport transportation
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
Malay
108Reviews11Q+A7Room tips
Traveller rating
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Popular mentions
aNgeL_oScAR_siLLy wrote a review Nov 2020
Penang Island, Malaysia18 contributions10 helpful votes
Despite the welcoming and check in are prompt and friendly, the air conditioner is indeed the major issue. We asked for additional fan but they informed that no fan is available. We have no choice but to move to another room at 11.22pm. The night reception was poor, room change was arranged by the maintenance staff instead the front service. The air conditioning still having 26.5 deg whilst it has been adjusted to 18. Whilst I have to travel for 20 hrs the next day hoping to stay at the airport hotel to gain a good rest before long haul flight, I should not choose to stay at this hotel. There are a few recent travelers had the same poor experience but the hotel does not take any action to resolve the problem. There is no weighing scale provided in the bathroom even for Deluxe room. The reception informed that all scales have been sent for calibration. Movenpick, highly disappointed and regretful for choosing this hotel. Needless to say, no more second time.
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Date of stay: November 2020
Rooms
Location
Service
Room Tip: None and I believe all the rooms have air conditioning problem
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Response from Marcom Manager, Marketing at Mövenpick Hotel And Convention Centre Klia
Responded 15 Nov 2020
Dear aNgeL_oScAR_siLLy, Thank you for taking the time to share your experience at the Mövenpick Hotel & Convention Centre KLIA. We are sorry that your experience did not meet your expectations, as such, please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, please accept our sincerest apologies for the inconvenience caused. Sincerely, Murad Mohd Shariff Director of Operations
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AzmanBujang wrote a review Sep 2020
Kuala Lumpur, Malaysia4 contributions
Firstly, there was a long checkin queue, then the wait to be informed of rooms availability by the reception staff. Even though I had checked in online much earlier. In total, I had to wait almost 3 hrs to finally checked in to my room. The next problem was the room’s Aircond system which wasn’t working as I was feeling like in an oven with room ambient temp of 27degC even though the auto set temp was 18degC. This ambient temp was throughout the nite, which really affected everyone’s sleep. Overall, this bad services was my worst throughout my ACCOR hospitality experience. Really hope the Management look into this case positively, in particular to the frontline staff in handling crisis management, when the Manager in charge was no where to be seen.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from Marcom Manager, Marketing at Mövenpick Hotel And Convention Centre Klia
Responded 15 Nov 2020
Dear Azman, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel & Convention Centre KLIA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murad Mohd Shariff Director of Operations
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clintonlovell wrote a review Aug 2020
Bangkok, Thailand85 contributions44 helpful votes
New hotel that felt it was 10+ years old. A strange eeie feel to the place with no lights on in its vast empty space. Room looked nice but actually was full of problems to operate. We had to move out of the first room to another as taps broken and couldn't turn off shower, bath couldn't full due to lack of hot water and shower flooded to the adjacent toilet area etc. Not convenient, no apology or compensation. We constantly has issues with AC and cleanliness. High cost for extra beds to accommodate family on rollaways. Food extremely average. We were constantly reminded how we were being over-charged with promo's on the hotel TV screens. Pool area was saving grace albeit it there was a sign that said it was closed even though it actually wasn't which we clarified by walking all the way back to reception.
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Date of stay: August 2020
Value
Cleanliness
Service
1 Helpful vote
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Response from Raja Murni, Marketing at Mövenpick Hotel And Convention Centre Klia
Responded 29 Aug 2020
Dear Clinton, Thank you for taking the time to tell us about your experience at the Mӧvenpick Hotel & Convention Centre KLIA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mӧvenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hairul Maharis General Manager
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KLPLeeds wrote a review Mar 2020
Leeds85 contributions129 helpful votes
The hotel reception is very nice, very bright and airy. Much better than Sama Sama which is double the price. We were offered an instant upgrade and staff were nice. The room however was not the best, it was smelly, not very clean and generally disappointing. We checked in, then went out. When we returned someone had been in our room - we knew this as the toilet was left clear, when we returned someone had put a pink tissue in it! So God knows what that was about! It is ‘ok’ for what they charge.... we only stayed 10 hours so was double, but I would not want to stay any longer
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Date of stay: March 2020
Location
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Response from MHCC_Marcom, Public Relations Manager at Mövenpick Hotel And Convention Centre Klia
Responded 23 Mar 2020
Dear KLPLeeds, We very much appreciate your comments regarding your stay at Mӧvenpick Hotel & Convention Centre KLIA. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services. While we appreciate your kind review, please rest assured that we are taking the appropriate measures to address your concern and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hairul Maharis General Manager
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Iise Chew wrote a review Mar 2020
Malaysia808 contributions3 helpful votes
+1
I came here with my wife for under a stay-cation package for one night, and I found this hotel to be really unique -The designs and architecture are middle-eastern themed, it's beautiful. The vibes of being in a Mediterranean country, the pool seemingly like a beautiful oasis in a desert -Highly compliant to Islamic teachings - no alcohol served (which is great for me since I don't drink alcohol). The beautiful pools are separated by gender however, so I couldn't have the opportunity of swimming with my wife. The room was spacious, and most beautifully designed. As an AccorHotel Silver member, I received the free welcome drinks . The receptionists were prompt and readily attending to us guests. The issue that gives this 5 star a rating of 3 for me was the discovery of our toilet being stained by urine (picture attached). that was rather disturbing for my wife and myself. What made things most difficult was reporting this to the reception 3 consecutive times, each mentioning that they would send room service to clean the bathroom, in which it wasn't done until the third time (maybe due to the confusion of where the stains were, which was underneath the toilet seat). That aside, this hotel is beautiful and spacious. Breakfast was not as varied as I expected it to be, but the food was pleasant to the tongue. If I wanted a quick getaway near KLIA, I could perhaps come here again; hopefully without the urine stained toilet seat.
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip: Hotel which follows Islamic Teachings -no shared gender pools -no alcoholic beverages
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Response from MHCC_Marcom, Public Relations Manager at Mövenpick Hotel And Convention Centre Klia
Responded 19 Mar 2020
Dear Iisechew, Thank you for taking the time to share your feedback. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. At Mӧvenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hairul Maharis General Manager
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PRICE RANGE
US$46 - US$91 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorSepang DistrictSepang
NUMBER OF ROOMS
333
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Frequently Asked Questions about Mövenpick Hotel And Convention Centre Klia
Which popular attractions are close to Mövenpick Hotel And Convention Centre Klia?
Nearby attractions include Mitsui Outlet Park Klia Sepang (0.9 km) and Mitsui Outlet Park KLIA (0.9 km).
What are some of the property amenities at Mövenpick Hotel And Convention Centre Klia?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Mövenpick Hotel And Convention Centre Klia?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Mövenpick Hotel And Convention Centre Klia?
Yes, free parking is available to guests.
What are some restaurants close to Mövenpick Hotel And Convention Centre Klia?
Conveniently located restaurants include Bari Uma Mistui Outlet Park Mall KLIA Sepang, Gao Gao Italian Restaurant, and Leten.
Are there opportunities to exercise at Mövenpick Hotel And Convention Centre Klia?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Mövenpick Hotel And Convention Centre Klia have an airport shuttle?
Yes, Mövenpick Hotel And Convention Centre Klia offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mövenpick Hotel And Convention Centre Klia?
Yes, dry cleaning and laundry service are offered to guests.
Does Mövenpick Hotel And Convention Centre Klia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Mövenpick Hotel And Convention Centre Klia accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.