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OYO 89450 Hotel Taj Inn, Seksyen 13

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No 79 Jalan Lawan Pedang 13/27 Seksyen 13, Shah Alam 40100 Malaysia
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Traveller (12)
Dining (2)
Family and Play Areas (1)

About

#28 of 63 in Shah Alam
Cleanliness
Service

See why so many travellers make 1st Inn Hotel Shah Alam (Seksyen 13) their small hotel of choice when visiting Shah Alam. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers like you.

The rooms offer air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

1st Inn Hotel Shah Alam (Seksyen 13) features 24 hour front desk. In addition, as a valued 1st Inn Hotel Shah Alam (Seksyen 13) guest, you can enjoy an on-site restaurant that is available on-site.

Close to Sultan Salahuddin Abdul Aziz Shah Mosque (2.8 mi), a popular Shah Alam landmark, 1st Inn Hotel Shah Alam (Seksyen 13) is a great destination for tourists.

While you’re here, be sure to check out some of the Asian restaurants, including Dewakan Restaurant, Kites Restaurant at Holiday Inn Kuala Lumpur Glenmarie, and Restoran Hatinie, all of which are a short distance from 1st Inn Hotel Shah Alam (Seksyen 13).

If you are interested in exploring Shah Alam, check out a history museum, such as Kompleks Taman Seni Islam Antarabangsa.

We’re sure you’ll enjoy your stay at 1st Inn Hotel Shah Alam (Seksyen 13) as you experience all of the things Shah Alam has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Restaurant
24-hour front desk
Room features
Air conditioning
Good to know
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No 79 Jalan Lawan Pedang 13/27 Seksyen 13, Shah Alam 40100 Malaysia
Getting there
Kuala Lumpur Intl Airport43 kmSee all flights
Sultan Abdul Aziz Shah Airport5 kmSee all flights
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Pieter V wrote a review Feb 2020
Chengdu, China24 contributions18 helpful votes
+1
We booked this place last minute as our plans have changed. We booked the place on Agoda. The place was initially listed as $13 for the night and then went to $19 on payment screen after adding 10% service charge, 6% government tax (VAT) and 2 different levies on foreigners for Malaysia. The latter only applying for 4 star hotels, which this is not close to. We were desperate as it was a last minute booking on the day, so we went ahead and paid the ridiculous fees and proceeded to pay via credit card. We arrived in the evening after taking a grab. The parking area was full of rats, cockroaches and garbage floating around on the ground. With effort, we got our luggage across the parking lot and proceeded to the doors. We opened it and found 2 ladies sitting there watching their movies on a laptop while eating, drinking and burping. Yes you read right. They were constantly burping, even while speaking to us. They did not cover their mouth or apologized or had even the slightest body language indicating that they realize it is super unprofessional let alone rude. The place was extremely hot (even at night time) and smelly. There's no aircons in the lobby, despite them listing aircons, so I am not sure if the rooms have it. They also advertised wifi but I did not pick it up on the phone (not even password protected one). We took out the phone to show them the booking confirmation. They then said "icy" and after asking several times what they mean, it turned out they meant ID. I took out my passport gave it to them and then they said 10. I asked "10 what?" they said "Passport 10". I said, "10 what?". They then said "10 for passport". Turns out they want us to pay for the foreigner levies yet again after we already paid for it on top of the booking price. I told them that we already paid for it, but they did not seem to care. I asked to speak to their supervisor, who they then phoned and gave me the phone. The supervisor wanted to know which country we from and I asked why does that matter. She said "No icy, pay for pas-pot". Clearly not good English as you can see, despite their agoda page listing English as a language. I then told the person on the line to just refund my booking so I can find a different place. They said "ok let me speak to the staff again". I gave the phone to them, they spoke for a few seconds in thier native language and then hung up and continued eating, burping and watching movies. At first I thought they just waiting for the manager to phone them back or something but after standing there for another 5min without any word from them, I asked them what is happening. They then responded "no English", followed by a grin on the face and then looking at one another, giggling and then their eyes going straight back to the movie screen and they continued eating. This is where I lost it. I logged a ticket on Agoda customer care to refund me as they do not want to let me in despite me already paying all the fees listed. Agoda policy clearly states that all fees due are displayed on there. I've booked with them several times and there are ones that show the total and show that a portion is paid to agoda and an additional fee at the hotel. This one did not. It showed that all the fees were included in the price (after it went up with fees). I phoned the number displayed on the front desk for customer service. A guy named Michael Lee answered and he argued with me that the fees were not included in the booking and that I need to pay them in cash and that it is law. I told him but I already paid it and he must look at his listing and make sure it follows Agoda's policy. He argued with me and said "It is my hotel. I would know". Needless to say, I did not come right with him either. I took pictures of the place, showing the cockroaches running around in the lobby, the iron standing half-done in the corner of the lobby and some broken old tables. I also took the pictures of the 2 ladies who were meant to assist us with check-in but were clearly more interested in their movies. It is almost 24 hours later and Agoda did not yet get back to me. I will post an update here if they do. I ended up booking a place 10km away for twice the price and had to take another grab, on top of not getting my refund. Even if the fee was not included, I would not have wanted to stay there as the place was super dirty, the staff were rude and the entire layout and setup was bad. The area, despite being "near" I-City was complete trash with nothing (not even a convenience store) in walking distance. The entire road had roadworks. Needless to say I will not book with them again. What I also decided is that after a previous OYO place in Bangkok was in similar condition (minus the roaches and rude staff) that I'll never book with OYO franchise either. 2 out of 2 is enough reason for me to avoid them for a lifetime. Let's all avoid them and put them out of business so that someone with better skills of running a proper hotel chain can take its place.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Trip type: Travelled
2 Helpful votes
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PRICE RANGE
US$10 - US$23 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Taj Inn, Seksyen 13
LOCATION
MalaysiaSelangorPetaling DistrictShah Alam
NUMBER OF ROOMS
26
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Frequently Asked Questions about OYO 89450 Hotel Taj Inn, Seksyen 13
What are some of the property amenities at OYO 89450 Hotel Taj Inn, Seksyen 13?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at OYO 89450 Hotel Taj Inn, Seksyen 13?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at OYO 89450 Hotel Taj Inn, Seksyen 13?
Yes, free parking is available to guests.
What are some restaurants close to OYO 89450 Hotel Taj Inn, Seksyen 13?
Conveniently located restaurants include Ombak Kitchen, Laman Grill steak n Bar B Que,, and Scrumptious Sugar.
Are there any historical sites close to OYO 89450 Hotel Taj Inn, Seksyen 13?
Many travellers enjoy visiting Istana Alam Shah (12.2 km).