Glenmarie Hotel & Golf Resort

Glenmarie Hotel & Golf Resort

1, Jalan Usahawan U1/8 Seksyen U1, Shah Alam 40250 Malaysia
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the bed
Room & Suite (189)
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Dining (39)

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About

4.0
#5 of 29 hotels in Shah Alam
3.6 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Glenmarie Hotel & Golf Resort with our sprawling 450 acres of landscape neighbours Glenmarie Golf & Country Club. Glenmarie Hotel & Golf Resort is a tranquil retreat 3 km from Shah Alam, 35 km from central Kuala Lumpur, and 45 minutes drive from Kuala Lumpur International Airport. We're a convenient base for business in Shah Alam, Petaling Jaya, Subang and Port Klang. All rooms are tastefully appointed overlooking the golf course. The hotel has 260 guestrooms, an Executive Club Wing with private lounge, 5 food & beverage outlets, a business centre, 24-hour room service, complimentary shuttle service, an Olympic-size swimming pool and wireless internet. The hotel offers 14 fully equipped meeting rooms and 2 impressive ballrooms with space for up to 500 guests makes us a good choice for corporate meetings, weddings and team building activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Game room
Golf course
Books, DVDs, music for children
Parking
Wifi
Pool with view
Outdoor pool
Breakfast buffet
Squash
Karaoke
Table tennis
Children's playground
Kids pool
Kids' outdoor play equipment
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Great View
Business
Languages Spoken
English, Malay

Location

1, Jalan Usahawan U1/8 Seksyen U1, Shah Alam 40250 Malaysia
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 44 out of 100
44
Kuala Lumpur Intl Airport
Sultan Abdul Aziz Shah Airport
1 Attraction
within 1 kilometer
787Reviews11Q+A100Room tips
Traveller rating
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  • 37
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Detailed Reviews
Ammar wrote a review Sept 2020
+1
5.0 of 5 bubbles
I dont know what foreigner expectation during stay here. For me as local, this is nearly perfect and my third time stay here. My review as below

1. Food is delicious. Across entire hotel Malaysia I ever stay, here every single food is delicious, exceeded JW Marriot, Hotel Jen, Swiss Garden and etc although selection is not wide. The staff is really nice.
2. Internet is free and speed is acceptable. Dont get me wrong. Most luxurious hotel charge internet separately.
3. Pleasant bathroom. Strong shower flow, quality of toiletries.
4. Aircond blower still functioning even you already pull out the room card. This give calm feeling after you have hot day outside; the moment you enter, the room is already cool.
5. Want beautiful golf field view? Choose here. All room including cheap room are facing golf field
6. Free and plenty parking.
7. Have function at ballroom? This is one of hotel i ever seen that have ballroom near roadside. Its very helpful for old or disable person. Easy and fast access. Not forget, for muslim, prayer room is near ballroom.

The swimming pool is closed, probably to prevent covid 19 spread.
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Date of stay: September 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark D wrote a review Jan 2020
Penang Island, Malaysia
4.0 of 5 bubbles
This hotel is located about 20 kms from central Kuala Lumpur. It has many fine resort facilities such as a large swimming pool, golf course and a "fitness center". It also can handle many different types of functions- including University graduations. Families visiting Malaysia will find the hotel to be "most accommodating", excellent "Value for Money" as well as restful.

I hope that this review has been helpful.
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Date of stay: January 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HIKLGlenmarie, Manager at Glenmarie Hotel & Golf Resort
Responded 24 Mar 2020
Dear Mark D Thank you for the detailed and helpful review. It was a pleasure to have you as a guest. We are happy to read that you enjoyed everything we have to offer. Please come back soon, we'd love to have you again! Warm regards, Damian de Costa Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Desmond wrote a review Mar 2024
5.0 of 5 bubbles
Impressed by the very friendly staffs from reception all the way to the cleaner, they would always have a smile whenever we meet them. They were also very helpful in assisting when we forgot one of our luggage after checkout. They safekeep the luggage until we came back to pick it up, 5 star for customer service. Facility wise, brand new and modern design as it's recently renovated. Bed is also very comfortable. The buffet breakfast was also very good in terms of taste and variety, they have various selection from Malay, Chinese, Indian and Western dishes and all of it taste good!
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Review collected in partnership with this hotel
Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Glenmarie Hotel & Golf Resort
Responded 25 Mar 2024
Dear Climber66495089872, Greetings from Glenmarie! Thank you very much for your 5-star review. We're thrilled to hear that you enjoyed your stay. Your satisfaction is our top priority, and we look forward to serving you again in the near future. Thank you once again for your positive review. Warm regards, Christoph Voegeli General Manager Glenmarie Hotel & Golf Resort
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Mike_Wong75 wrote a review Jan 2020
Kuala Lumpur, Malaysia
1.0 of 5 bubbles
Stayed here for 2D1N recently during year end vacation. The check-in experience was not pleasant. During my arrival, there was no concierge staff to attend to us to assist us with the luggages. The outdoor car park was very dark with insufficiently lighting, we felt greatly insecured walking to and from the car park at night.

Room given to us was #225, a ground floor room with 1 king bed and 1 single bed. The room condition was terribly damp and moist, we discovered that the toilet ventilation fan was not effective and the water in the bathtub could not be drained properly. There was a stench of rotten wood in the room, likely due to the high misture content in the room. We also found little brownish water contained in the bathtub with some stains. The bathroom shower curtain was mouldy, the toiletries provided was not up to standard. Hair dryer and the room telephone in the room were not completely working in order. TV in the room was rather small for Holiday Inn resort standard. Cleanliness in the room needs to be greatly improved, ants were found on the desk. The bedside lamp was also faulty. Carpet in the room was old and dirty.

Responsiveness of housekeeping staffs needs to be improved. Requests for bottled water, towels and toiletries took long time to be delivered and often needed a second reminder call.

Swimming pool was decent and good for a casual swim.
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Date of stay: December 2019
3.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: Choose a room facing the golf course
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Glenmarie Hotel & Golf Resort
Responded 16 Jan 2020
Hi Mike_Wong75, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hotel that need to be looked into, particularly with the check in process, lighting at the parking area, and room and bathroom condition. I'd also like to say sorry if the cleanliness and housekeeping service was a let-down. In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I'm sorry if we failed to provide that during your visit. I hope to follow up on this so I've reached out to you privately to learn more about what happened during your stay and ensure that these flaws are avoided later on. Although it is apparent that your recent stay with us is not one of your favorites, I'd like to still thank you for staying at our hotel and I'm looking forward hearing from you. Warmest Regards, Dhang R Case Manager IHGService
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Gowrishankar wrote a review Oct 2021
Bangalore
1.0 of 5 bubbles
1. We booked an executive suite and were told that we cannot have lounge access. First the manager told us that the executive suite does not have lounge access and when I showed the hotel website, the manager stated that lounge access for executive suite is only allowed if booked through Hotel website and not through Agoda website.

2. Other than Japanese restaurant, the other restaurants are still closed due to pandemic. But there was no information shared beforehand either on their website or through the confirmation mail

3. We called reception at night to request for water and were told that they do not have water. During our dinner we requested water and were given couple of bottles. But when we asked later in the night we were told that no more water can be given. We were willing to pay for additional water but were informed that additional bottled have already been supplied and we cannot be supplied any more. We need to wait till morning. After requesting multiple times, we were given 3 bottles of water.

The rooms are OK but the service level needs a big improvement.
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Date of stay: October 2021
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SitiHajarIsmail@ctG wrote a review Jan 2022
Penang Island, Malaysia
+1
3.0 of 5 bubbles
Arriving for a seminar to this old hotel. no much special on star rating to glenmarie Golf Resort Shah Alam.

F & b Service is so so. Only staff name fieda is respectable person. Most service staff there is foreigner. Their are located at function room.

No housekeeping to cleaning up room.until we are back from function in the evening. No towels change. I ve to call for towels change. Towel is old and have hole kind of rotten towels just need throwing away.
Rooms with carpet is smells.my room using vinyl floor. My colleagues room is carpeted.

Good thing to compliment is bedding is comfortable and soft menu pillow is serve during stay.

Receptionist to place fresh face not foreigner. Looking at counter was so dull. Staff fo is telling they are shorten or staff. Only 1 staff at counter during my checkout day.

Overall only food is good to compliment.

Suggestions:
To place 1 hostess or PR at lobby to welcome or any of fo staff to assist during arrival.

To serve welcome drink during arrival.

Have 2 trolley at fo counter.but no concierge to assist on our luggage.

Pls serious on my comment.

Hajar
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
afiq8487 wrote a review Jun 2024
Kuala Terengganu, Malaysia
5.0 of 5 bubbles
I visited the hotel with my family of 5. Three adults and two kids.Had additional breakfast meals package at the reception counter with a reasonable price. The stayed I would say as an amazing experience. With the price you ll get a very calming and relaxing vacation. The staffs were always ready to assist and made me felt very welcomed. The furniture is new and the decoration is beautiful. With a big tv,really made me felt like i m at home.For the breakfast, i ll say it was good and nice, i still got my warung style nasi lemak and black coffee. For improvement,i think the hotel should reconsidered a covered parking lot,thats all.
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Review collected in partnership with this hotel
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Glenmarie Hotel & Golf Resort
Responded 4 weeks ago
Dear afiq8487, Greetings from Glenmarie! Thank you very much for your great review. We really do appreciate our guests taking the time to leave us feedback as we aim to deliver the very best experiences to all our guests. Your satisfaction is our top priority, and we look forward to serving you again in the near future. Thank you once again for your positive review. Warm regards, Christoph Voegeli General Manager Glenmarie Hotel & Golf Resort
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CeaserBoy wrote a review Jan 2020
Bangkok, Thailand
5.0 of 5 bubbles
Stayed a night for business and was impressed with the front desk efficiency. I was upgraded generously to a huge duplex room when my booked room was not available. Check in was fast and I was handled by Siva, who was swift and a true customer oriented personnel. Gave me an extension to my check out time even I did not ask for it. Ordered my dinner via in room dining and the service was quick and efficient and food was delivered hot.

Room was huge with a hall and kitchenette and with super comfortable bed. But the decor and the condition of the room is a bit dated. Some of the power points are no longer working.

Overall a nice experience and I will certainly be back if I am in this part of town again.
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Date of stay: January 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: higher floor with the golf course view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HIKLGlenmarie, Manager at Glenmarie Hotel & Golf Resort
Responded 24 Mar 2020
Dear Thank you for your review. We are so pleased to hear that you enjoyed our Duplex Suite. Their space truly make for a stunning accommodation. Very happy to read Siva mentioned by name and I have shared your comments with Siva and also the F&B team regarding your dinner. It is reviews like yours that inspire the team and we thank you for taking the time to write this wonderful review. Please come back soon, we'd love to have you again! Warm regards, Damian de Costa Executive Assistant Manager
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Atenfana wrote a review Sept 2020
5.0 of 5 bubbles
Short staycation in a city.
Truly a hidden gem among the cities.
Will definitely go again as I am a part of the membership.
I love the breakfast buffet spread.
They truly maintain the hygienic environment in this difficult time.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Department, Marketing at Glenmarie Hotel & Golf Resort
Responded 4 Jan 2022
Dear Guest, Greetings from all of us! Ours is certainly a treasure trove in the city amidst all the greenery surrounding us. Compliments to the chefs on the breakfast spread delighted to know you enjoyed the spread and the compliments on the hygienic environment. Hope to see you soon! The Management
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Akryl wrote a review Dec 2021
Penang, Malaysia
3.0 of 5 bubbles
The hotel is located in one of the industrial zone in Shah Alam. Ample and free parking space. The hotel lobby is nice but no welcome drink. The rooms is a bit humid and smells wet. The swimming pool and garden is nice. Thers’s a kid pool and adult pool. The coffee house is clean and the breakfast buffet has lots of choices of foods.
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: Better ask the reception on any special request upfront.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Department, Marketing at Glenmarie Hotel & Golf Resort
Responded 27 Dec 2021
Dear Guest, Thank for complimenting on our breakfast buffet wide selection of choices and the pools we are glad you enjoyed your breakfast, garden view and utilized the pool facilities. We will certainly look into the rooms and currently we are refreshing the rooms and the management has been notified on introducing welcome drinks as you have suggested. We provide complimentary parking to all our guests who frequent our hotel. We like to thank you for your feed back. The Management
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Nancy K asked a question Feb 2024
6 contributions4 helpful votes
Is the pool proper Olympic size, 50M?
Answer from Dawei13
Beijing, China327 contributions102 helpful votes
I am not sure? I think it’s $200.00. I never pay attention . I give them my credit card. If they take a deposit, it may be the type of card you are using . Debit vs Credit. I have never had a problem.
David H asked a question Aug 2017
Subang Jaya, Malaysia209 contributions104 helpful votes
How close is the nearest LRT station? Is there a transfer to KLIA?
Answer from Dawei13
Beijing, China327 contributions102 helpful votes
There is a rail system being built as I write this reply. It will link the down town section and the Holiday Inn in Glenmarie should be completed in about 1-1/2 years. A guesstimate on My part.
Answer from Ben N
Singapore90 contributions41 helpful votes
No Sure as I usually stay alone or with my Wife. I supposed you will need to pay extra one additional breakfast.
Mary Chen asked a question Oct 2016
5 contributions
Any free shuttle to shopping mall?
Answer from Lex Boy A
10 contributions
Yes, there are free shuttles going to anywhere but you will need to find your own way back to the hotel
Kimberly wrote a tip May 2022
Kuala Lumpur, Malaysia10 contributions
5.0 of 5 bubbles
"Room with golf view are definitely a huge game changer."
Read full review
Jennyf00 wrote a tip May 2022
Kuala Lumpur, Malaysia225 contributions45 helpful votes
2.0 of 5 bubbles
"Request the room to face the golf course"
Read full review
Akryl wrote a tip Dec 2021
Penang, Malaysia121 contributions22 helpful votes
3.0 of 5 bubbles
"Better ask the reception on any special request upfront."
Read full review
CeaserBoy wrote a tip Jan 2020
Bangkok, Thailand184 contributions118 helpful votes
5.0 of 5 bubbles
"higher floor with the golf course view"
Read full review
Mike_Wong75 wrote a tip Jan 2020
Kuala Lumpur, Malaysia718 contributions134 helpful votes
1.0 of 5 bubbles
"Choose a room facing the golf course"
Read full review
Not the right property for you?
There are more places to choose from in the Shah Alam area.
PRICE RANGE
RM 230 - RM 314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn kuala lumpur glenmarie hotel shah alam, holiday inn shah alam, shah alam holiday inn
LOCATION
MalaysiaSelangorPetaling DistrictShah Alam
NUMBER OF ROOMS
260
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GLENMARIE HOTEL & GOLF RESORT (R̶M̶ ̶4̶1̶1̶) RM 313: UPDATED 2024 Reviews, Price Comparison and 556 Photos (Shah Alam) - Tripadvisor

Frequently Asked Questions about Glenmarie Hotel & Golf Resort
Which popular attractions are close to Glenmarie Hotel & Golf Resort?
Nearby attractions include Wonderfly (0.9 km).
What are some of the property amenities at Glenmarie Hotel & Golf Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Glenmarie Hotel & Golf Resort?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Glenmarie Hotel & Golf Resort?
Yes, free parking is available to guests.
What are some restaurants close to Glenmarie Hotel & Golf Resort?
Conveniently located restaurants include Hadramawt Kitchen, TheFOODtree Restaurant, and Yemeni Restaurant.
Are there opportunities to exercise at Glenmarie Hotel & Golf Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Glenmarie Hotel & Golf Resort have airport transportation?
Yes, Glenmarie Hotel & Golf Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Glenmarie Hotel & Golf Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Glenmarie Hotel & Golf Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Glenmarie Hotel & Golf Resort?
The staff speaks multiple languages, including English and Malay.
Are there any historical sites close to Glenmarie Hotel & Golf Resort?
Many travellers enjoy visiting Kuala Lumpur City Gallery (14.1 km), Istana Negara (12.1 km), and Royal Selangor Club (14.1 km).
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