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Glenmarie Hotel & Golf Resort

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1, Jalan Usahawan U1/8 Seksyen U1, Shah Alam 40250 Malaysia
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Traveller (521)
Room & Suite (224)
Dining (49)

About

#6 of 43 in Shah Alam
Location
Cleanliness
Service
Value
Glenmarie Hotel & Golf Resort with our sprawling 450 acres of landscape neighbours Glenmarie Golf & Country Club. Glenmarie Hotel & Golf Resort is a tranquil retreat 3 km from Shah Alam, 35 km from central Kuala Lumpur, and 45 minutes drive from Kuala Lumpur International Airport. We're a convenient base for business in Shah Alam, Petaling Jaya, Subang and Port Klang. All rooms are tastefully appointed overlooking the golf course. The hotel has 260 guestrooms, an Executive Club Wing with private lounge, 5 food & beverage outlets, a business centre, 24-hour room service, complimentary shuttle service, an Olympic-size swimming pool and wireless internet. The hotel offers 14 fully equipped meeting rooms and 2 impressive ballrooms with space for up to 500 guests makes us a good choice for corporate meetings, weddings and team building activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Badminton
Game room
Books, DVDs, music for children
Parking
Wifi
Pool with view
Outdoor pool
Breakfast buffet
Golf course
Squash
Darts
Karaoke
Table tennis
Children's playground
Kids pool
Kids' outdoor play equipment
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
733Reviews10Q+A100Room tips
Traveller rating
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Popular mentions
Jennyf00 wrote a review 5 May
Kuala Lumpur, Malaysia145 contributions43 helpful votes
+1
The first impression when I got into the room, I felt stressed. It was a gloomy and worn-out room. The room view is blocked by half of the rooftop. This is the first time ever I went to request to change the room. We manage to get the staff to change the room to the opposite one facing the golf course. It is still the same design but it feels really different. I booked the Deluxe King Room, it has a bathtub which is not shown in the details. The water pipe was leaking but I'm really lazy to report it. There is a Japanese restaurant just beside the hotel building but too bad they closed for the holiday. They really need to do some refurbishment.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Request the room to face the golf course
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SitiHajarIsmail@ctG wrote a review Jan 2022
Penang Island, Malaysia250 contributions35 helpful votes
+1
Arriving for a seminar to this old hotel. no much special on star rating to glenmarie Golf Resort Shah Alam. F & b Service is so so. Only staff name fieda is respectable person. Most service staff there is foreigner. Their are located at function room. No housekeeping to cleaning up room.until we are back from function in the evening. No towels change. I ve to call for towels change. Towel is old and have hole kind of rotten towels just need throwing away. Rooms with carpet is smells.my room using vinyl floor. My colleagues room is carpeted. Good thing to compliment is bedding is comfortable and soft menu pillow is serve during stay. Receptionist to place fresh face not foreigner. Looking at counter was so dull. Staff fo is telling they are shorten or staff. Only 1 staff at counter during my checkout day. Overall only food is good to compliment. Suggestions: To place 1 hostess or PR at lobby to welcome or any of fo staff to assist during arrival. To serve welcome drink during arrival. Have 2 trolley at fo counter.but no concierge to assist on our luggage. Pls serious on my comment. Hajar
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Date of stay: January 2022Trip type: Travelled
1 Helpful vote
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Response from Marketing Department, Marketing at Glenmarie Hotel & Golf Resort
Responded 10 Feb 2022
Dear Hajar, Thank you for the remarks of your room stay with us, we greatly appreciate all your comments. Our staff Freeda will be notified of all the positive feedback of your experience with her service and the good food you enjoyed at our hotel to our chefs. Thank you for the compliments of the comfortable bed and soft pillows. We are sorry the room cleaning service was not to your expectations, rooms to be refurbished and bellman service to be improvised have been highlighted to the management. We will certainly consider your suggestion to have a Guest Relations Manager at the lobby and to serve guest a welcome drink upon arrival. Thank you once again and we hope to see you soon! The Management
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Akryl wrote a review Dec 2021
Penang, Malaysia51 contributions
The hotel is located in one of the industrial zone in Shah Alam. Ample and free parking space. The hotel lobby is nice but no welcome drink. The rooms is a bit humid and smells wet. The swimming pool and garden is nice. Thers’s a kid pool and adult pool. The coffee house is clean and the breakfast buffet has lots of choices of foods.
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Date of stay: December 2021Trip type: Travelled
Room Tip: Better ask the reception on any special request upfront.
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Response from Marketing Department, Marketing at Glenmarie Hotel & Golf Resort
Responded 27 Dec 2021
Dear Guest, Thank for complimenting on our breakfast buffet wide selection of choices and the pools we are glad you enjoyed your breakfast, garden view and utilized the pool facilities. We will certainly look into the rooms and currently we are refreshing the rooms and the management has been notified on introducing welcome drinks as you have suggested. We provide complimentary parking to all our guests who frequent our hotel. We like to thank you for your feed back. The Management
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Snara68 wrote a review Oct 2021
Johor Bahru, Malaysia3 contributions3 helpful votes
There was a dead cockroach in the bathroom the moment I checked in. Room had musty smell. The rooms are old and needs refurbishing. Poor Covid SOP followed by hotel. You just walk in the hotel and scan your my Sejahtera only. Even if you don't scan nobody checks. Nobody checks whether you're double vaccinated or not.
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Date of stay: October 2021
1 Helpful vote
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Response from Marketing Department, Marketing at Glenmarie Hotel & Golf Resort
Responded 4 Jan 2022
Dear Guest, Our apologies on your experience during your stay in the hotel. The matters highlighted will be seriously taken into consideration by the management. The hotel always has placed the correct screening procedure for covid and guest are required to comply with it. There are security staff on patrol to monitor the entry of guests into the hotel. The Management
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Xin-Fang wrote a review Oct 2021
Kuala Lumpur, Malaysia1560 contributions152 helpful votes
+1
We had a staycation at Glenmarie Hotel & Golf Resort. Guests are required to show their vaccination status, to scan MySejahtera QR code and to have a body temperature scan before proceeding to the check-in counter. The check-in and check-out processes were smooth. No room deposit was needed during our stay. We took the City Escape package inclusive of one night stay, breakfast, 35% off on F & B hotel outlets (excluding alcoholic beverages) and complimentary parking. We stayed in a deluxe king room on 5th floor. The air-conditioned room was spacious. The king bed was comfortable to sleep on. We were provided with four pillows (two soft and two firm). There is a working desk with chair, and armchair sofa with a small coffee table. Room amenities included two complimentary bottled water, tea/coffee-making facility, telephone, wardrobe, iron and ironing board, safe box, and a television with local and international channels. There is a body-length mirror in the deluxe room. A waist-length mirror can be found in the ensuite bathroom. The ensuite bathroom has a washing basin, hair dryer, body towel, hand towel, floor mat, toilet, standing and rainforest shower. Toiletries such as body bar, shampoo, conditioner, hand & body wash, body lotion, vanity kit, shower cap, sanitary bag, toilet paper, and tissue paper are provided. Tooth brush, cotton wool, comb, shaving cream, disposable razor and female sanitary products are provided upon request and are to be collected at the reception counter. We had dinner in the Fu Rin Japanese Restaurant. The food was well-presented, tasty and the portion was satisfactory. We enjoyed the delicious matcha ice cream too. We had breakfast (buffet style) in the Kites Restaurant. The food variety was acceptable, fried noodle, nasi lemak, roti canai, chicken porridge with condiments, salads, croissants, Danish pastry, white bread, butter and jam, cereals, milk, fruit juices, teh tarik (pulled milk tea), yogurt, fresh fruits, egg station, chicken sausages, baked beans, roasted potatoes, and grilled tomatoes. There were three different dine-in breakfast session to reduce the crowd. We chose the earliest session (6.30 AM to 8.30 AM). Despite of that, many guests came during this session too. The tables were rather close to each other in the Kites restaurant. There is a swimming pool in the hotel. No prior reservation is required. No restriction on the number of guests to be in the pool. Some guests were not in proper swimming attire. Overall, we had a relaxing stay in Glenmarie Hotel & Golf Resort. The staffs working in the Fu Rin Japanese Restaurant and the Kites Restaurant were friendly and helpful. The female cleaning lady (in the lobby) was dedicated in conducting her duties. Hopefully the Management Team to continue in improving the hotel guest experience, especially during this Covid19 pandemic.
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Date of stay: October 2021
Location
Cleanliness
Service
1 Helpful vote
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Response from Marketing Department, Marketing at Glenmarie Hotel & Golf Resort
Responded 9 Jan 2022
Dear Xin - Fang, Thank you for the positive remarks of your room stay with us, we greatly appreciate all your comments. We are glad you enjoyed the friendly service provided at the Kites Restaurant during your breakfast and your dinner at the Fu Rin Japanese Restaurant. Our Chef Mike will be notified of all the positive feedback of your dinning experience with us with will motivate him to the next level of excellence. The procedure for the usage of the pool is actually same as the breakfast for all guest have to notify us of the time usage and how many persons will be using it. Thank you for your feedback we will closely monitor the usage of the pool. The management has been notified of the table setting being too close and the necessary rearrangements have been done. Thank you once again and we hope to see you soon!
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PRICE RANGE
US$33 - US$52 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn kuala lumpur glenmarie hotel shah alam, holiday inn shah alam, shah alam holiday inn
LOCATION
MalaysiaSelangorPetaling DistrictShah Alam
NUMBER OF ROOMS
260
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Frequently Asked Questions about Glenmarie Hotel & Golf Resort
Which popular attractions are close to Glenmarie Hotel & Golf Resort?
Nearby attractions include Wonderfly (0.9 km).
What are some of the property amenities at Glenmarie Hotel & Golf Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Glenmarie Hotel & Golf Resort?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Glenmarie Hotel & Golf Resort?
Yes, free parking is available to guests.
What are some restaurants close to Glenmarie Hotel & Golf Resort?
Conveniently located restaurants include Hadramawt Kitchen, The FOOD Tree, and Yemeni Restaurant.
Are there opportunities to exercise at Glenmarie Hotel & Golf Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Glenmarie Hotel & Golf Resort have airport transportation?
Yes, Glenmarie Hotel & Golf Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Glenmarie Hotel & Golf Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Glenmarie Hotel & Golf Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Glenmarie Hotel & Golf Resort?
Many travellers enjoy visiting Kuala Lumpur City Gallery (14.1 km), Istana Negara (12.5 km), and Royal Selangor Club (14.1 km).
Does Glenmarie Hotel & Golf Resort have any great views?
Yes, guests often enjoy the park view available here.