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The Saujana Hotel Kuala Lumpur

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Jalan Lapangan Terbang SAAS Saujana Resort, Shah Alam 40150 Malaysia
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Traveller (341)
Room & Suite (72)
Dining (67)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Saujana Hotel Kuala Lumpur
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 43 hotels in Shah Alam
Location
Cleanliness
Service
Value
Travellers' Choice
Taking its name from an old Malay expression 'sejauh di sana' meaning - as far as the eye can see - The Saujana Hotel Kuala Lumpur, a 5 star deluxe resort-style hotel, is a member of WorldHotels. Nestled amidst 160-hectares of lush tropical gardens, this 355-room newly revitalized retreat is adjoined to two 18-hole championship golf courses of Saujana Golf & Country Club, undeniably a haven for business and pleasure. Located 30 minutes from Kuala Lumpur's city center and 35 minutes from the Kuala Lumpur International Airport (KLIA), the hotel is only 5 minutes away from Skypark (formerly Subang Airport) and private jet aviation hub. Facilities of this well-appointed deluxe resort include extensive dining choices, practical function areas, numerous meeting room options and a host of delightful recreational activities to suit every traveller's needs.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Kids stay free
Parking
Wifi
Paid internet
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
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625Reviews4Q+A58Room tips
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Amin wrote a review Jun 2022
1 contribution
1. When checking in, took couple of hours just to get our bags to be sent over to our room after many times calling and after personally walk over to the reception 2. Nobody was manning the swimming pool towel island. needed to ask help from house keeping staff just to get the towel for swimming pool. No life guard. 3. Paid RM27.85 for crappy ice latte (in room dining). Even mamak stall coffee tasted better. 4. Gym was small, no towel provided for gym, not even water dispenser or bottled water. 5. Hotel layout is bad. Need to walk very far go get to the room. 6. Swimming pool really needs to be cleaned, swimming pool bridge needs urgent repair. Looks like its going to collapse anytime. 7. Booked for father’s day celebration. Eventually outside restaurant provides million times better service then this hotel. 8. We booked 2 rooms next to each other. One had coffee machine but the other one had no coffe machine. But same price paid. 9. Very difficult for us to get leave from work & spend quality time with family. Ended up ruining our holiday instead
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Date of stay: June 2022Trip type: Travelled with family
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Spikeee wrote a review May 2022
Kuala Lumpur49 contributions113 helpful votes
overall the resort is nice. landscaping is well maintained, rooms seemed to be refurbished. the carpet and pillows were extremely dusty, and caused my wife to have an asthma attack, of which we had to rush to the nearby hospital as her airways all closed up. the main thing that upset me was that they were only wiling to provide 2 extra bottles of mineral water for the room, and every extra bottle was charged at RM5 per bottle! that's daylight robbery! i had to speak to multiple managers before i reached the Executive Asst Manager Kugan. To me, this policy should never have been in place as water is the most basic necessity. and for a 5-star hotel to charge customers for extra bottles of water is extremely unbecoming and almost CHEAP. we consumers should NOT accept policies like this.
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Date of stay: May 2022
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1 Helpful vote
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Cythia Woo wrote a review Mar 2022
Singapore, Singapore13 contributions
I'm giving a 4 star as I like the concept and ambiance however If I factor in the service I'll be giving a 2 star. Only one staff by the name of Murni upstairs at cigar lounge and she was also running the bar. Good selection of cigar however no menu? When ask for Cigar menu I was told no menu and have to walk in to the Cigar room to see and choose for myself. One staff is just not enough. Please look into it.
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Date of stay: March 2022
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Monique S wrote a review Feb 2022
1 contribution
I came back from this stay with a rash on several parts of my body. My doctor confirmed it's because of bed bugs. I contacted the hotel several times to inform them and ask for compensation of my medical bill. No reply to my emails at all. On the calls I was always promised someone is gonna call me back. Never happened. I'm super disappointed in the way they handle this. So unprofessional and definitely doesn't leave a good impression
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Date of stay: February 2022Trip type: Travelled solo
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Edd_81 wrote a review Nov 2021
Petaling Jaya, Malaysia47 contributions38 helpful votes
My kids really love the place... the room was nicely decorated, it gave a nice ambience, beautiful resort in the city, delicious breakfast... definitely would consider to come again in future. Staff was friendly and helpful. Overall experience was good. The only downside is that the pool was quite dirty. Need to do more frequent cleaning.
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Date of stay: December 2020
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Kitweng wrote a review May 2021
1 contribution2 helpful votes
The western food was pretty good. The Asian selection was quite disappointing. Already filled up some other commons section above. Please have a look at my comments and provide some feedback many thanks for your time in reviewing them
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
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Location
Cleanliness
Service
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2 Helpful votes
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Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 28 Jun 2021
Dear Kitweng, Thank you for sharing your feedback and I am glad to hear that you had an enjoyable stay overall. My humble apologies on the Asian selection, which we immediately shared your constructive feedback upon receiving it, with our culinary team for improvement. These comments will certainly help us improve our guests' experience. We greatly appreciate your kind patronage and look forward to welcoming you back for many more memorable staycations. With kind regards, Pearly Ng Public Relations Manager
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Fendy J wrote a review May 2021
Malaysia116 contributions46 helpful votes
This hotel has a great entertainment outlet - Rumah Peranakan or also known as RP's. Great chilled out place with a nice ambience. Serve good food and many selection of drinks to choose from. Good place to host private gatherings as well. Special thanks to a Stephanie Lee who is the waitress, bartendress and an all rounder. She portrait great PR skills, friendly and attentive.
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Date of stay: May 2021
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2 Helpful votes
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Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 5 May 2021
Dear fendyjanu, Thank you for your detailed positive review of RP Entertainment Centre at The Saujana Hotel. We were elated to note that our services, food and drinks met your expectations and greatly appreciate you recommending us to the foodie community. We have noted your commendations on Stephanie. Stephanie and her team send their warmest regards to you. Don't take too long to come back to RP Entretainment Centre!! Warm regards, Pearly Ng Public Relations Manager
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Sha wrote a review May 2021
1 contribution2 helpful votes
value for money,nice place and a very good staff members that help a lots.Just a few disturbing thing inside my room where i founds a bug and there is no slippers inside the room.will be back soon i hope..
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Review collected in partnership with this hotel
Date of stay: April 2021
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2 Helpful votes
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Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 5 May 2021
Dear Sha8586, Thank you for sharing your feedback and I am glad to hear that you had an enjoyable stay overall. My humble apologies on the insect in the room, which we immediately summoned our pest control to carry out treatment in the room upon receiving your feedback. We have noted your comment on the housekeeping quality which we have briefed our team to be more thorough in their checks. These comments will certainly help us improve our guests' experience. We greatly appreciate your kind patronage and look forward to welcoming you back for many more memorable staycations. With kind regards, Pearly Ng Public Relations Manager
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camilakwm wrote a review Apr 2021
Kuala Lumpur, Malaysia1 contribution2 helpful votes
I stayed at the saujana during my covid quarantine as i asked to be transfered from the quarantine center at maeps serdang. The rooms are amazing, and the staff are quite friendly and helpful. They would leave my meal at my door 3x a day. However, we were not allowed to chose the meals nor did we know what they were beforehand (this was different to my post travel quarantine at Swiss Garden hotel because there we had 3 options for each meal). I imagine this can be a bit inconvenient to people with food restrictions or westerns that are not used to eat asian food like rice and noodles at 8am. I personally thought the food was excellent quality, but I did get a bit tired of eating curry at one point when they served it for a few consecutive meals. I stayed at the executive room which was perfect for quarantine as it had a separate living room to the bedroom. The only inconvenience i had was that I had to change my room as the first room had no netflix (executive rooms are supposed to have netflix on the tv) and I ended up forgetting my iphone charger in the first room and was not able to retrieve it .
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Review collected in partnership with this hotel
Date of stay: April 2021
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2 Helpful votes
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Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 5 May 2021
Dear camilakwm, I believe you are referring to another property The Club Saujana that is a completely detached and isolated building which is currently surrendered to an agent to support the Malaysian government control the Covid-19 situation, by offering luxury quarantine facility. Quarantine guests have a separate check-in /check out desk and have no access to any of the hotel facilities. These guests are completely isolated from the public and the main hotel with around the clock supervision by government authorities and medical personnel. Services provided are by the appointed government agent as hotel employees are not exposed to the quarantine guests. We wish you all the best and stay safe. Sincerely yours, Pearly Ng Public Relations Manager
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Irwan H wrote a review Apr 2021
Kuala Lumpur, Malaysia20 contributions27 helpful votes
The hotel was undergoing renovation works and several types of rooms were not available. We were a party of 6 (3 adults and 3 children). So, we had to be separated into two Executive Deluxe Rooms in order to fit everyone comfortably. We were looking for a quiet weekend before Ramadhan, but surprisingly, there were a lot of guests and the weddings did not help either. The hotel is beautifully surrounded by lots of trees and the lake makes the view more incredible. The swimming pool was just OK, but they ran out of towels pretty quickly. After an hour of waiting for the towels to be replenished (while we were in the pool), we ended up walking back to our rooms soaking wet because there was no one around to help us out, to even ask if we needed any help. The rooms are newly renovated (I think). They are clean, but rather small. Beds are comfortable and clean, but could use new pillows altogether. The bathrooms are well lit with a big bathtub. I didn't enjoy the shower at all as the water struggles to maintain its temperature. I had to constantly tamper with the shower tap while showering. Our rooms were located farthest from the lobby and restaurants, but that didn't bother us. The bell service was terribly slow, but given the current situation, I guess that's understood. Overall, the stay was quite pleasant. The staff was friendly and helpful. I was, however expecting more from the price I paid for the Executive Deluxe Rooms.
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Date of stay: April 2021
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Room Tip: Only the Executive Deluxe King Room has a door connecting to the Executive Deluxe Twin Room.
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2 Helpful votes
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Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 5 May 2021
Dear Irwan H, Thank you for taking the time to share your feedback following your stay with us. I regret to note of your comments on the pool towel and shower temperature experience which have been shared with our managers for review to further enhance our guests’ experience. The negative impression reflected is much regretted as it is not our normal standard. It is our aim to provide each and every guest our warm Saujana hospitality and rest assured that our management has looked into the issues raised by your goodself. We greatly appreciate the breadth and depth of your observations and look forward to welcoming you back for a more seamless stay in the future. Sincerely yours, Pearly Ng Public Relations Manager
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PRICE RANGE
US$63 - US$87 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the saujana hotel shah alam, saujana kuala lumpur hotel, saujana kuala lumpur shah alam
LOCATION
MalaysiaSelangorPetaling DistrictShah Alam
NUMBER OF ROOMS
355
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Frequently Asked Questions about The Saujana Hotel Kuala Lumpur
Which popular attractions are close to The Saujana Hotel Kuala Lumpur?
Nearby attractions include Oasis Village (0.7 km), Citta Mall (0.5 km), and RP and Whisky Bar (0.02 km).
What are some of the property amenities at The Saujana Hotel Kuala Lumpur?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Saujana Hotel Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Saujana Hotel Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Saujana Hotel Kuala Lumpur?
Yes, free parking is available to guests.
What are some restaurants close to The Saujana Hotel Kuala Lumpur?
Conveniently located restaurants include Senja Italian Restaurant, Ali, Muthu & Ah Hock, and Ti Chen Chinese Restaurant.
Are there opportunities to exercise at The Saujana Hotel Kuala Lumpur?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Saujana Hotel Kuala Lumpur have an airport shuttle?
Yes, The Saujana Hotel Kuala Lumpur offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Saujana Hotel Kuala Lumpur have airport transportation?
Yes, The Saujana Hotel Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Saujana Hotel Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does The Saujana Hotel Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.