The Saujana Hotel Kuala Lumpur
Jalan Lapangan Terbang SAAS Saujana Resort, Shah Alam 40150 Malaysia
Lowest prices for your stay
US$60
US$86
US$55
Hotels.com
Priceline
Official HotelUS$86
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (471)471
Room & Suite (159)
Dining (70)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#5 of 44 hotels in Shah Alam
Location
Cleanliness
Service
Value
Travellers' Choice
Taking its name from an old Malay expression 'sejauh di sana' meaning - as far as the eye can see - The Saujana Hotel Kuala Lumpur, a 5 star deluxe resort-style hotel, is a member of WorldHotels. Nestled amidst 160-hectares of lush tropical gardens, this 355-room newly revitalized retreat is adjoined to two 18-hole championship golf courses of Saujana Golf & Country Club, undeniably a haven for business and pleasure. Located 30 minutes from Kuala Lumpur's city center and 35 minutes from the Kuala Lumpur International Airport (KLIA), the hotel is only 5 minutes away from Skypark (formerly Subang Airport) and private jet aviation hub. Facilities of this well-appointed deluxe resort include extensive dining choices, practical function areas, numerous meeting room options and a host of delightful recreational activities to suit every traveller's needs.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Kids stay free
Parking
Wifi
Paid internet
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Location
60Somewhat walkable
Grade: 60 out of 100
49Restaurantswithin 1 km
7Attractionswithin 1 km
Contact
Jalan Lapangan Terbang SAAS Saujana Resort, Shah Alam 40150 Malaysia
Getting there
Car HireSee all Shah Alam car hire
639Reviews4Q+A60Room tips
Reviews
Traveller rating
- 205
- 263
- 101
- 35
- 35
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Check in time is at 2pm but we were told to wait till 4pm to check in as the room is not ready. We suggest that if check in late, we should be given check out late as well and the guy agreed for us to check out at 3pm reluctantly with sour face. Didnt even say sorry. Upon giving our keycard, I double confirm with Venee on our check out time. One of the receptionist - Aishah, who was not attending to us, said “nak sgt check out pukul 3 bg je” in an extremely rude manners and add “dah la book through traveloka”. I was shocked!! I’ve paid RM404 for the room. It is not free or on big discount when I book through traveloka. Btw, this is not the first time I had to wait more than an hour to check in to my room at this hotel. Seriously they have to send their receptionist and manager…
Read more
Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Our breakfast was very good. Jaya was waiters and she is very good and friendly! We will give Ms. Jaya 5 stars ⭐️ Our room was not the best. We booked a Garden view what we receive building using building view. It was noisy all night. I have to sleep in the hall..
Read more
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Visited my extended family and had a 4 night stay at this property and was compelled to choose this because of location. The room I booked is a higher category executive deluxe and the key difference is larger size and include a fridge and a bathtub. The room is showing its age with wear and tear and rather dark, with lack of natural light. Lighting in the rom was inadequate. Internet was slow and I have to use my 4G connection most time to get decent speed. Shower and bed was fine. Connectivity was decent and I was able to connect my AppleTV to the TV without issue. My in-room safe was not working but they did managed to fix the issue. The onsite restaurant served morning breakfast which is the usual stuff. The surrounding areas has lush greenery. There’s also a more…
Read more
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Both facility and staff are poorly managed. Mr General Manager, do you walk your hotel? Or is there even one? It is truly a shame to see our memorable place of our wedding 10 years ago has turned out to be such run down hotel with bunch of soulless staff. It is truly a shame.
Read more
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from The Saujana Hotel KL Kuala Lumpur, Marketing at The Saujana Hotel Kuala Lumpur
Responded 6 Jul 2022
We regret to note that your recent stay at the hotel was not up to expectations. The unpleasant experience you encountered recently is certainly not acceptable. Please be assured that we will immediately address the issue highlighted with our department head concerned. We do appreciate your kind patience and understanding as we continue improving our support and services to the level that you as our valuable guest so rightfully deserve. Our apologies to you for the unpleasant experience and we look forward to serving you better in the future. Best Regards, Kimberly Khoo E-Commerce
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1. When checking in, took couple of hours just to get our bags to be sent over to our room after many times calling and after personally walk over to the reception 2. Nobody was manning the swimming pool towel island. needed to ask help from house keeping staff just to get the towel for swimming pool. No life guard. 3. Paid RM27.85 for crappy ice latte (in room dining). Even mamak stall coffee tasted better. 4. Gym was small, no towel provided for gym, not even water dispenser or bottled water. 5. Hotel layout is bad. Need to walk very far go get to the room. 6. Swimming pool really needs to be cleaned, swimming pool bridge needs urgent repair. Looks like its going to collapse anytime. 7. Booked for father’s day celebration. Eventually outside restaurant provides million…
Read more
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
overall the resort is nice. landscaping is well maintained, rooms seemed to be refurbished. the carpet and pillows were extremely dusty, and caused my wife to have an asthma attack, of which we had to rush to the nearby hospital as her airways all closed up. the main thing that upset me was that they were only wiling to provide 2 extra bottles of mineral water for the room, and every extra bottle was charged at RM5 per bottle! that's daylight robbery! i had to speak to multiple managers before i reached the Executive Asst Manager Kugan. To me, this policy should never have been in place as water is the most basic necessity. and for a 5-star hotel to charge customers for extra bottles of water is extremely unbecoming and almost CHEAP. we consumers should NOT accept…
Read more
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I'm giving a 4 star as I like the concept and ambiance however If I factor in the service I'll be giving a 2 star. Only one staff by the name of Murni upstairs at cigar lounge and she was also running the bar. Good selection of cigar however no menu? When ask for Cigar menu I was told no menu and have to walk in to the Cigar room to see and choose for myself. One staff is just not enough. Please look into it.
Read more
Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I came back from this stay with a rash on several parts of my body. My doctor confirmed it's because of bed bugs. I contacted the hotel several times to inform them and ask for compensation of my medical bill. No reply to my emails at all. On the calls I was always promised someone is gonna call me back. Never happened. I'm super disappointed in the way they handle this. So unprofessional and definitely doesn't leave a good impression
Read more
Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
My kids really love the place... the room was nicely decorated, it gave a nice ambience, beautiful resort in the city, delicious breakfast... definitely would consider to come again in future. Staff was friendly and helpful. Overall experience was good. The only downside is that the pool was quite dirty. Need to do more frequent cleaning.
Read more
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The western food was pretty good. The Asian selection was quite disappointing. Already filled up some other commons section above. Please have a look at my comments and provide some feedback many thanks for your time in reviewing them
Read more
Review collected in partnership with this hotel
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 28 Jun 2021
Dear Kitweng, Thank you for sharing your feedback and I am glad to hear that you had an enjoyable stay overall. My humble apologies on the Asian selection, which we immediately shared your constructive feedback upon receiving it, with our culinary team for improvement. These comments will certainly help us improve our guests' experience. We greatly appreciate your kind patronage and look forward to welcoming you back for many more memorable staycations. With kind regards, Pearly Ng Public Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$65 - US$90 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the saujana hotel shah alam, saujana kuala lumpur hotel, saujana kuala lumpur shah alam
LOCATION
MalaysiaSelangorPetaling DistrictShah Alam
NUMBER OF ROOMS
355
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing