This hotel has a great entertainment outlet - Rumah Peranakan or also known as RP's. Great chilled out place with a nice ambience. Serve good food and many selection of drinks to choose from. Good place to host private gatherings as well. Special thanks to a Stephanie Lee who is the waitress, bartendress and an all rounder. She portrait great PR skills, friendly and attentive.
value for money,nice place and a very good staff members that help a lots.Just a few disturbing thing inside my room where i founds a bug and there is no slippers inside the room.will be back soon i hope..
I stayed at the saujana during my covid quarantine as i asked to be transfered from the quarantine center at maeps serdang. The rooms are amazing, and the staff are quite friendly and helpful. They would leave my meal at my door 3x a day. However, we were not allowed to chose the meals nor did we know what they were beforehand (this was different to my post travel quarantine at Swiss Garden hotel because there we had 3 options for each meal). I imagine this can be a bit inconvenient to people with food restrictions or westerns that are not used to eat asian food like rice and noodles at 8am. I personally thought the food was excellent quality, but I did get a bit tired of eating curry at one point when they served it for a few consecutive meals. I stayed at the executive room…
The hotel was undergoing renovation works and several types of rooms were not available. We were a party of 6 (3 adults and 3 children). So, we had to be separated into two Executive Deluxe Rooms in order to fit everyone comfortably. We were looking for a quiet weekend before Ramadhan, but surprisingly, there were a lot of guests and the weddings did not help either. The hotel is beautifully surrounded by lots of trees and the lake makes the view more incredible. The swimming pool was just OK, but they ran out of towels pretty quickly. After an hour of waiting for the towels to be replenished (while we were in the pool), we ended up walking back to our rooms soaking wet because there was no one around to help us out, to even ask if we needed any help. The rooms are newly…
Had my clean smelling wet clothes or damp area after checking in. At the very moment I stepped into the room. Quiet a nuisance especially after such a long day driving around. The rest was okay together with exceptional reception.
room was clean spacious and the process of checking in easy and smooth. breakfast deff not recommended. limited choice of food to try. and the taste is poor. Coz with the amount of money that you paid will you will expecting more, but you don't get what you paid here.
Overall ok. The hotel surrounding really calm. Check in process smooth. Not too many people even during weekend & cmco. Breakfast good. My baby really enjoyed the bath tub and swimming pool. Only the playground needs to be maintained and cleaned.
Used to be Hyatt during Subang Airport as our international airport days. The room has been refurbished and nicely maintained. Exterior especially the ceiling and lighting could have been better. Try to get room at Block 2 as it is nearer to the lobby.
Overall experience is nice except for one lady associate in Charcoal who spoilt the overall stay experience in Saujana. She is very rude and unpleasant. She selectively attend to customers and does not how to appropriately speak to people. Often shouting and speak rudely to customers
Overall experience is OK except for the fact that the lift (in block 3) is out of service and we need to use the stairs. Not able to use lift at block 2 because the access to block 2 from 2nd floor is flooded due to heavy raining on Satuday (evening). The bath tub was not sparkling clean. It looks clean from my raw view but once it was filled with water, we can see dust floating. Dust can also be found in the room, near the bedside table & lamp. There was a tree falling during the heavy rain (saturday evening) at the pool and the management take some time to take care of it. Shd handle the issue before people start going inside the pool, instead of around 10am on Sunday. But, I love the resort concept of the hotel. A good staycation not far from home. Might consider to come…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.Claim Your Listing