The Saujana Hotel Kuala Lumpur
Jalan Lapangan Terbang SAAS Saujana Resort, Shah Alam 40150 Malaysia
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US$90
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About
#5 of 45 hotels in Shah Alam
Location
Cleanliness
Service
Value
Taking its name from an old Malay expression 'sejauh di sana' meaning - as far as the eye can see - The Saujana Hotel Kuala Lumpur, a 5 star deluxe resort-style hotel, is a member of WorldHotels. Nestled amidst 160-hectares of lush tropical gardens, this 355-room newly revitalized retreat is adjoined to two 18-hole championship golf courses of Saujana Golf & Country Club, undeniably a haven for business and pleasure. Located 30 minutes from Kuala Lumpur's city center and 35 minutes from the Kuala Lumpur International Airport (KLIA), the hotel is only 5 minutes away from Skypark (formerly Subang Airport) and private jet aviation hub. Facilities of this well-appointed deluxe resort include extensive dining choices, practical function areas, numerous meeting room options and a host of delightful recreational activities to suit every traveller's needs.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Kids stay free
Parking
Wifi
Paid internet
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Location
59Somewhat walkable
Grade: 59 out of 100
49Restaurantswithin 1 km
7Attractionswithin 1 km
Jalan Lapangan Terbang SAAS Saujana Resort, Shah Alam 40150 Malaysia
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641Reviews4Q+A61Room tips
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I was checked in on 26 till 27...but then with agoda excluded breakfast for executive room. I was upset, wanted the birthday will be memorable during covid19. So I checked in again thru hotel website and get the better price same room with breakfast check out on 28. What I hate abt the food overpriced. Lot of guest ordered grab food. This is bad business guest wanted to enjoyed their stays be able to eat at the hotel but just too pricy
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Review collected in partnership with this hotel
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 5 Jan 2021
Dear neenazareena, Thank you so much for taking the time to complete the TripAdvisor review after your recent stay at The Saujana Hotel Kuala Lumpur. We are pleased to learn you decided to book your room directly from our website where we offer the most compatible rates. Please be rest assured that we have duly noted on your points highlighted on restaurant food prices and we will review them in our future improvement plans. We would love to have you back at The Saujana Hotel Kuala Lumpur soon for yet another memorable stay. Yours sincerely, Pearly Ng Public Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are dirty, dusty and smelly. We can see layer of dust and when wipe, it is all black. Swimming pool is open and there is no restrictions on how many people can go in. Even worst, the people were wearing normal clothes and not proper swim wear. Smoking is allowed at the cafe / diner where the lobby located. The place does not adhere to any CMCO SOP. Only the guest that is checking in will have the temperature checked.There was no checking for others. Furthermore, there is an entrance from parking where guest, visitors and anyone can free to come in / go out WITHOUT ANY TEMPERATURE SCAN. Furthermore, hand sanitizers were not made available thru out the hotel. We didnt see any cleaning / sanitizing works during our stay there as well. We noticed that there were people…
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 10 Jan 2021
Dear DraG0n20, Thank you for sharing your feedback. We appreciate your time taken to share your comments. We would like to take this opportunity to humbly clarify there is a limit of 10 guests to the pool at any one point. This notification is stated clearly by the towel collection station. Our pool attendants are constantly monitoring this. We are strictly adhering to SOP set by the authorities, and rigorous cleaning and sanitizing are constantly carried out at high contact points. Hand sanitizers are always available throughout the property i.e. receptions and restaurants. We had guests who were self-quarantined in a separate block and floor, from our other guests and they are completely isolated from the public. Self-Quarantined guests are not permitted to leave their rooms throughout their quarantine period and are constantly monitored by our security personnel. Meals (contactless) are served to the rooms. Quarantine rooms are thoroughly sanitized and iodized to remove any possible remnants of microorganisms upon guest check out. Please be rest assured the health and well-being of our guests and colleagues takes top priority. We wish you well and stay safe. Kind regards, Pearly Ng PR Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in this hotel last month. The staff was the only bright spot. They are good people. However, there has been no visible effort to refurbish the place after decades. Hotel management is really bad. All the best Peremba.
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 27 Dec 2020
Dear maluapabro, Firstly, we would like to thank you for taking your time in providing us your valuable feedback which I have shared with my management team. We have duly noted the points in your email. Please allow us to sincerely apologize for the inconveniences we may have caused during your stay with us. We are indeed concerned as you will understand that this is not in line with our standard of service we strive to deliver. We take comments such as these very seriously and kindly be assured, our management is certainly taking progressive measures to revamp and revitalize the outlook and ambiance of our property. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Our colleagues are dedicated to ensure your stay with us is seamless and impeccable and each creating a memory. We sincerely hope this one off experience will not deter you from returning to our hotel and we can't wait to have another opportunity to welcome you back in the future. Kind regards, Pearly Ng Public Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Terrace Room which has open access from the room to Saujana’s beautiful landscape (we paid extra for this feature and its more secluded area vs other rooms). Unfortunately the room was subpar. The floor was still dusty. When we switched on the water for the tub, the water was brown initially so we had to clean the stains before refilling the tub. The bed had a spring jutting out. It was as though the room didn’t have a proper clean up prior to our arrival. Thankfully the staff was friendly and the breakfast was decent. Otherwise I would have rated this 1/5.
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 27 Dec 2020
Dear ruijianng, Thank you for sharing your review following your recent stay with us. We hope you enjoyed our warm hospitality during your stay. Thank you for your constructive feedback. I sincerely regret to note of your less than satisfactory stay and your feedback on the room cleanliness and have been shared with our managers for immediate address. Thank you for your kind patronage and we look forward to the opportunity to welcome you back for a more delightful stay, as we strive to serve you better in the future. Kind regards, Pearly Ng PR Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love the greens and birds. The service, the quality of employees was excellent. But the break fast was average. I guess it is because under cmco situation we were not allow to have it buffet style. But Ill give Excellent for my stay.
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Review collected in partnership with this hotel
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 27 Dec 2020
Dear sawahararei916, Thank you for your detailed positive review of The Saujana Hotel. We were elated to note that our services and facilities met your expectations and greatly appreciate you recommending us to the travel community. Don't take too long to come back to The Saujana Hotel!! Warm regards, Pearly Ng Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
friendly staff and good services provided during our stay at the hotel. Too bad, RP and fitness centre were closed due to MCO.☹️ Looking forward to the weekend buffets of Charcoal restaurant, miss the seafood and BBQ buffets so much.
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Review collected in partnership with this hotel
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 27 Dec 2020
Dear ycsl2006, I would like to thank you for taking the time to upload your recent stay review on TripAdvisor. We are extremely delighted to learn that you had enjoyed your stay at The Saujana Hotel, which is truly a hidden gem in the city with spacious and comfortable bedrooms and equally luxurious and clean bathrooms to match. We are also pleased to know that you have thoroughly enjoyed our hospitality and your overall sojourn with us. Our team are dedicated to ensure your stay with us is seamless and impeccable and each creating a memory. Meantime, we cannot wait for your next return to Saujana Private Villas and we look forward to creating another memorable stay. Kind regards, Pearly Ng PR Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is truly a great privilege to stay at the Saujana Hotel KL. I just couldn't stop myself mesmerizing the beautiful backdrop of nature surrounding this hotel. Right from my room window I could hear the natural sounds when I got up in the morning. I felt so perfect for the day when I stepped out of the room and enjoyed the breeze. I think I have already found a great place to refuge myself when I need to. Have you found yours?
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Review collected in partnership with this hotel
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 27 Dec 2020
Dear ck2604 Warm greetings from The Saujana Hotel! It pleases us to know that your stay with us was nothing but a splendid one. Thank you for sharing it on our review page for our readers to see. Like you mentioned in your review, our goal is to create a place where you can relax in tranquil atmosphere. Thank you for your trust to choose The Saujana Hotel as your destination to stay and we are looking forward to seeing you again very soon. Sincerely yours, Pearly Ng Public Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a night recently. RM 253 (about US$ 62) for a deluxe king incl breakfast Checkin was fast and effiecient Had a bit of a walk to our room at block 3 Been coming here for years for weddings and events but never stayed here somehow Resort grounds were lush with greenery and a lake.grounds were pretty well looked after.loads of free parking space (open air) Due to the 'situation'.breakfast was served in the room.we requested for it to be served at 9:30am and 9:25am the door bell rang.Food was pretty decent and portions pretty decent too A relaxing stay
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 27 Dec 2020
Dear pete_malaysia, Thank you very much for your kind review and I am pleased to read that you enjoyed your time at The Saujana Hotel. The team and I are looking forward to welcome you back in the near future. With kind regards, Pearly Ng Public Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the room very clean and the bathtub so nice. we stay 2 night. even though the other facilities cannot access because of Covid 19. we enjoy our stay. The breakfast very delicious. the staff also friendly.
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Review collected in partnership with this hotel
Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 23 Nov 2020
Dear safzainal, We are delighted to read your positive review! It is so good to know that you had an overall enjoyable stay at our property and will recommended it to your family. Thank you for taking the time to share your feedback. We are most certainly looking forward to welcome you back to The Saujana Hotel again! Warm regards, Pearly Ng PR Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The trip was successful and i am so happy with overall services especially the room where my son really enjoyed staying in. We had the in room breakfast and it was delicious albeit the portion is quite small. Thank you so much for the superb hospitality!
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Review collected in partnership with this hotel
Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 18 Nov 2020
Dear dranee855354 Thank you for sharing your wonderful experience on TripAdvisor following your recent stay with us. It makes us so happy to know that your stay with your family was nothing but a wonderful one and that you left the hotel with a magnificent feeling. At The Saujana Hotel Kuala Lumpur, fulfilling our guests' expectations is what we strive for every day. I will definitely share your positive words with the rest of the team. The next time you or son needs a good recharge or a staycation, we'll be here waiting to welcome you back. Sincerely yours, Pearly Ng Public Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$65 - US$88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the saujana hotel shah alam, saujana kuala lumpur hotel, saujana kuala lumpur shah alam
LOCATION
MalaysiaSelangorPetaling DistrictShah Alam
NUMBER OF ROOMS
355
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