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Acappella Suite Hotel & Residences

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No. 8 Persiaran Sukan Seksyen 13, Shah Alam 40100 Malaysia
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Traveller (193)
Room & Suite (77)
Dining (7)

About

#2 of 43 hotels in Shah Alam
Location
Cleanliness
Service
Value
Newly opened in 2015, Acappella Suite Hotel & Residences is an oasis of splendour within the lush city of Shah Alam, and the boldest concept development to date by the Acappella Group. Impeccably designed with a stunning plethora of choice accommodation and fine facilities, Acappella Suite Hotel & Residences is the perfect home away from home for the most discerning of travelers. Offering more space hence value for money than traditional hotels, Acappella Suite Hotel & Residences is the accommodation of choice for leading MNCs in major industries including oil & gas, telecommunications, aviation, IT, consulting and many, many more. Welcome and allow yourself to be enchanted by the song of the tropical rainforest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Secured parking
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Malay

Location

Full view
37Car recommended
Grade: 37 out of 100
21Restaurantswithin 1 km
0Attractionswithin 1 km
188Reviews9Q+A32Room tips
Traveller rating
  • 121
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  • 5
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Popular mentions
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Most Recent
ym_onthego wrote a review Jun 2022
Kuala Lumpur, Malaysia64 contributions24 helpful votes
Staff were friendly. Room was spacious but bathroom cleanliness could be improved. Breakfast started early around 7am. Breakfast selection was simple. Free parking included and must validate ticket before exit.
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Date of stay: June 2022
Rooms
Location
Service
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 3 weeks ago
Thank you very much for your review. We are pleased to hear that you had an overall good experience during your stay with us. We do however regret the bathroom cleanliness and will certainly try to improve on that. Hope this would not deter you from a future experience with us.
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Linda d wrote a review Dec 2021
1 contribution
We received "mind blowing " service from the staff and management. Had a welcome feeling at arrival, welcomed by a lovely vibe as we entered the hotel. Our room was well situated and the breakfast was divine. Breakfast was included in the price. What a bargain!! We will definitely come again.
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Liaise when checking in, we had a superb room
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 28 Dec 2021
Thank you so much for your positive review and we are most pleased that the experience with us was "mind blowing". With that we look forward to welcoming you back again in future.
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Siti Zaharah D wrote a review Nov 2021
1 contribution
+1
Smooth check in process. Friendly and warm staff especially the guard. Room was spacious, bed and pillow was comfortable. Clean kitchen with big fridge and microvawe. The food was superb, experienced it during iftar buffet this year. Kids very enjoyed the pool and playground. Felt like 5star resort because it was surrounded with coconut trees and very windy environment eventhough the location just in the middle of Shah Alam city. Multiple stays in here but will surely repeat it again even my house is also situated in Shah Alam. Already bought another staycation voucher. Looking forward to enjoy another vacation and sweet escape in here. #my2ndhome😊
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Date of stay: September 2021Trip type: Travelled with family
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 21 Nov 2021
Thank you for your 5 star review and we are very privileged to be considered your second home in Shah Alam. On these notes, we very much look forward to welcoming you back again at your Home Away From Home.
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Nurul Nadia wrote a review Oct 2021
3 contributions1 helpful vote
Everything was perfect at start, love the rooms.. but I am so disappointed with SOPs in the swimming pool, counter boy said 1 family can only be there for 1 hour & limit to 40pax only so I booked my slot & out within the given time frame.. and book another session in the evening as they don't allow to book continuously due to weekends but what I saw today there are families booked continuously for 3 hours & it is more than 40 people in the area.. Yes people might upset because can't go in if the slot is full but your side have to do something.. this is about new norm we talking about..
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Date of stay: October 2021Trip type: Travelled with family
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 31 Oct 2021
Thank you very much for your feedback and we very much regret the letdown over the swimming pool. We do have proper SOPs in place toward preventing over crowding and at the same time to be fair to ensure most get a fair change to use the facility. Rest assured this is certainly something we will seriously look into and we hope this would not deter you from staying with us again in future.
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Mohd O wrote a review Sep 2021
Kuala Lumpur, Malaysia235 contributions16 helpful votes
+1
Best hotel ever in Shah Alam!!! Very comforting, peaceful, modern and easy access. The strength of this hotel is their staff, right from the front desk, FnB and other staff, all the way up to their managers… are superb! Friendly! Accommodative! Be sure to visit their mini zoo on the roof top! It’s truly a highlight of this hotel and kids love it!! The price of this hotel is very affordable and contain privacy as well. Swimming pool is awesome! Along with kids playing area adjacent to the pool!! I enjoy every moment in this hotel and suites.
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Date of stay: September 2021Trip type: Travelled on business
Room Tip: If possible try to get the room facing to the pool area! It’s full of green trees and very...
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 26 Sep 2021
Thank you very much for your positive review. We are delighted and even humbled that you would consider us as the Best Hotel in Shah Alam. We do aim to delighted every guest and we hope you would consider staying with us again in future. Till then, wishing you the best of health and hope you and your family stay safe always.
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IKHA wrote a review Oct 2020
2 contributions1 helpful vote
3 days 2 night best experiance..Fun and good service...shahrul was friendly to the kids..the room was very comform.. i like the pool most...overall satisfied..InsyaAllah will come again..just the food can be upgrade I think..
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 4 Oct 2020
Thank you very much for your review. We are most delighted to hear that your family had a fun and enjoyable time with us. The greatest being that you were satisfied with our overall hospitality. As for your comment on the food we will take that into account for the benefit of the future guest experience. Hope we would be able to welcome you back in future and hope you would remain well and healthy always.
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Nur wrote a review Oct 2020
2 contributions1 helpful vote
kids club one of the great facilities provided for hotel guests. should continue ... kids club employee Mohd Amin is very friendly kids and customer friendly. Thank you very much. Facilities sangat bagus cuma dari segi kedudukan kids club terpencil dan agak tertutup dari segi pandangan umum dan promosi tentang kids club oleh pihak hotel tidak diwar war kan. Keseluruhan terbaikk...
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 3 Oct 2020
Terima kasih di atas pendapat anda terhadap Kids Club. Kami berasa amat bangga keluarga anda menikmati layanan mesra kami terutamanya yang diberi oleh Amin. Kami pasti akan kirimkan penghargaan anda kepada Amin. Dengan pengalaman terbaik anda, kami berharap agar anda dapat berkongsi ini bersama rakan-rakan dan sekeluarga.
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Muhammad Aiman wrote a review Sep 2020
1 contribution1 helpful vote
Shahrul makes a good friend for my kids..twice came here..my kiddos love to play with provided instruments and toys..ambient place and iternary..all toys here sanitized frequently to ensure any harmful disease during covid19 days.
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Date of stay: September 2020Trip type: Travelled with family
1 Helpful vote
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 29 Sep 2020
Thank you very much for your review and for your special mention of Shahrul. We are delighted that you enjoyed the weekend of fun at our Kids Club. With Covid-19, we take special care to ensure a safe and hygienic environment for everyone. That being said, we thank you for your patience and understanding. Looking forward to welcoming you back again in the future.
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Mirajuma wrote a review Sep 2020
4 contributions2 helpful votes
Always book acapella hotel since 2012 if i have business matter in shah alam. With new kids club, my children enjoyable the set up & the activities provide. Friendly staff & pleasant environment. Just my suggestion please upgrade cleaning floor in the room maybe after PKP the room didnt use. Overall i give 96% to this awesome hotel. Always be my 1st choice 💟 -Amirah Ipoh-
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Date of stay: September 2020Trip type: Travelled with family
1 Helpful vote
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 13 Sep 2020
Thank you very much for your loyalty and support throughout these years. We are pleased and delighted to have received this honorary review from you. Being your first choice in Shah Alam, we look forward to many more stays with us. Hope every trip back to Home Away from Home would delight you and your family always.
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Shahrul Ridzuan A wrote a review Sep 2020
1 contribution1 helpful vote
We checked in here from 11th until 13th September 2020 for the Bengkel Pembangunan Produk and Modul hosted by Institut Integriti Malaysia. It was a memorable stay because it of the excellent service and hospitality! Nice stay! Definitely will repeat! Highly recommended!!!
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Date of stay: September 2020Trip type: Travelled on business
1 Helpful vote
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 13 Sep 2020
Thank you very much for your positive review. We are delighted to hear that you would recommend us to others and that you had an excellent stay. With that, we look forward to your future stay.
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PRICE RANGE
US$41 - US$55 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictShah Alam
NUMBER OF ROOMS
217
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Frequently Asked Questions about Acappella Suite Hotel & Residences
What are some of the property amenities at Acappella Suite Hotel & Residences?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Acappella Suite Hotel & Residences?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Acappella Suite Hotel & Residences?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Acappella Suite Hotel & Residences?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Acappella Suite Hotel & Residences?
Conveniently located restaurants include Laman Grill steak n Bar B Que,, Restoran Mak Uda, and Polperro Steak House.
Are there opportunities to exercise at Acappella Suite Hotel & Residences?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Acappella Suite Hotel & Residences have airport transportation?
Yes, Acappella Suite Hotel & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Acappella Suite Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Acappella Suite Hotel & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Acappella Suite Hotel & Residences?
The staff speaks multiple languages, including English and Malay.
Are there any historical sites close to Acappella Suite Hotel & Residences?
Many travellers enjoy visiting Istana Negara (15.6 km) and Istana Alam Shah (12.7 km).