Acappella Suite Hotel

Acappella Suite Hotel

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Traveller (290)
Room & Suite (85)
Acappella Suite Hotel & Residences
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Avg. RM 168 /night, 2/18 - 2/19
RM 208
per night
RM 171
per night
RM 133
per night

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About

#2 of 29 hotels in Shah Alam
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Rooms
4.6 of 5 bubbles
Value
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Acappella Suite Hotel & Residences is an oasis of splendour within the lush city of Shah Alam, and the boldest concept development to date by the Acappella Group. Impeccably designed with a stunning plethora of choice accommodation and fine facilities, Acappella Suite Hotel & Residences is the perfect home away from home for the most discerning of travelers. Offering more space hence value for money than traditional hotels, Acappella Suite Hotel & Residences is the accommodation of choice for leading MNCs in major industries including oil & gas, telecommunications, aviation, IT, consulting and many, many more. Welcome and allow yourself to be enchanted by the song of the tropical rainforest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Secured parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Charming
Languages Spoken
English, Malay

Location

No. 8 Persiaran Sukan Seksyen 13, Shah Alam 40100 Malaysia
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 36 out of 100
36
Kuala Lumpur Intl Airport
42.7 km
See all flights
Sultan Abdul Aziz Shah Airport
4.5
4.5 of 5 bubbles460 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Acappella Suite Hotel is celebrated for its spacious and immaculate rooms, creating a homely atmosphere that many travelers find welcoming. The well-equipped kitchenettes and family-friendly amenities are particularly appreciated, although there is a suggestion that some areas could be enhanced. While the hotel's central location earns high marks for convenience, the reasonable pricing and perceived value for money are also highlighted. Guests commend the warm service, despite occasional housekeeping oversights.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory

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Detailed Reviews
Mohammed K wrote a review Jun 2024
Cairo, Egypt
3.0 of 5 bubbles
I like:
the staff was very polite and helpful
the bed is very comfortable
good location
many restaurants (but most of them serving Asian food) and cafes nearby
have nice gym and swimming pool
I don't like:
the phone in the room was not working, i have to go down to ask the reception for what i need
there was problem with drainage of sink in the toilet and continued even after they sent someone to fix, so i have to make the eater slow for the water not to accumulate.
the TV have only local channels
the breakfast was very limited items and most of them Asian food, so only egg and toasted bread with jam i eat for the 5 days i stayed there. that was the most annoying actually.
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Date of stay: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel
Responded 20 Jun 2024
Thank you for your review and please accept our apologies and regret over the shortcomings especially concerning the breakfast variety. We truly value your feedback and will try our best to improve in all these areas. With that, we hope the experience would not deter you from a future experience with us to make things right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Odyssey05116962640 wrote a review Mar 2024
4.0 of 5 bubbles
I had a great stay at this hotel. The facilities were excellent, with everything I needed for a comfortable stay. The location was perfect, conveniently situated near amenities and attractions. The cleanliness of the property was top-notch, and I appreciated the attention to detail. The staff were friendly and helpful, although there were a few minor hiccups. The amenities provided were impressive, offering a range of options for relaxation and entertainment. The value for money was exceptional, considering the quality of the facilities.
However, the housekeeping could have been more trustworthy, responsible & sensitive not to go through guest stuff & belongings while housekeeping the suites. Luckily nothing when missing. I hope serious action will be taken. The Wi-Fi connection was a bit unreliable. But overall, I would highly recommend this hotel for its great facilities and excellent value for money.
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel
Responded 20 Mar 2024
Thank you for your review and we are delighted to hear you enjoyed a great stay with us. Glad that our value proposition provided you with exceptional value for money. Although that being said, we sincere regret and even apologize for the unpleasant experience you faced in terms of the housekeeping. We appreciate your concern and thank you for highlighting this to us as we take this very seriously. This shall be looked into immediately to better the future guest experience. Hope the experience would not deter you from a future visit back and we sincerely look forward to your return visit in future.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Resort00577644914 wrote a review Jun 2024
4.0 of 5 bubbles
Number 8 restaurant and Breakfast menu should cater to more of local Malaysia food for foreigners to try and enjoy.Room service is abit on the high side with limited choices.
Staffs are friendly.
Security guards will helpful and friendly too.
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Date of stay: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel
Responded 24 Jun 2024
Thank you for your review. We are delighted to hear that your overall experience with us was pleasant.Kindly accept our sincerest regret over the food shortcomings. Glad that our staff made up for that experience and we hope you would consider staying with us again in future.
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Quest09142045517 wrote a review Jul 2023
4.0 of 5 bubbles
The most satisfying staying experience Hotel during my business trip in Shah Alam Area. They have completed, nice and clean Gym Room which always available for me to work up as early at 6.15 am, simple and nutritious breakfast ( personally i like the most was the half boiled egg with toasted Bread). Accomodation Room is well segregate to give u “homey” experiences like separating the living room, bedroom and bathroom. Most important their front desk staff till security guard are always welcome you with warm courteous and hospitality.👍
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel
Responded 29 Jul 2023
Thank you for your review. We are most delighted that you were satisfied with our hospitality and that you could even energize yourself with a morning gym session. With all that you have experienced, we hope you would commend us to others and we look forward to your future visit in future.
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Nomad42069556783 wrote a review Mar 2024
4.0 of 5 bubbles
The room i am in was very spacious and clean. Love that you can get free parking in the hotel.
One thing to improve was to provide cleaning tools in the kitchen. You have a full cabinet but there was no sponge and dish soap to clean. Tq so much for the stay!
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel
Responded 10 Mar 2024
Thank you very much for your review. We are delighted to hear that our hospitality offerings pleased you at an unbelievable price. Also out thanks for your kind suggestion on the washing soap which we shall assess. Given your experience, we hope you would also recommend us to others and we look forward to welcoming you back again in future.
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Wander46755356669 wrote a review Oct 2024
5.0 of 5 bubbles
Everything is ok. The parking is easy & the lift is fast too. Maybe can improve on the food choice. They were quite limited. The location made it easy to explore the surrounding attractions. Whether you're visiting for business or leisure, the hotel’s central location ensures that you're close to major landmarks, shopping areas, and restaurants.
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Date of stay: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel
Responded 21 Oct 2024
Thank you for your positive review. We are delighted you had a great stay with us although kindly accept our sincere regret over the few areas you highlighted especially on the food variety and your sleep quality. We hope to look into improving in these areas with your valuable feedback. Hope these however would not deter you from a future stay with us and we look forward to welcoming you back again in future to hopefully make it right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pioneer46238320143 wrote a review Oct 2024
5.0 of 5 bubbles
Our stay at this hotel is incredible. From the moment you enter the lobby, continue to admire the very modern and elegant design. The room is spacious, clean, and full of amenities that make us feel as comfortable as at home. The beds are flat, the view from the room is beautiful, especially at sunset.

Staff are all friendly and helpful, making us feel very welcome. The breakfast buffet is also Top-rated – lots of choices and everything is delicious! I don't want to leave the hotel because the atmosphere is so relaxing. Overall, this hotel is perfect for anyone who wants to rest and run from the hustle. Highly recommended!
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Automatically translated
Date of stay: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dayana m wrote a review Nov 2024
5.0 of 5 bubbles
I had a wonderful stay at this hotel! The suites are spacious, clean, and very comfortable. The fluffy pillows made sleeping so easy, and the price was surprisingly reasonable for such a high-quality experience. Highly recommend it for anyone looking for comfort at a great price!
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Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel
Responded 5 Nov 2024
Thank you very much for your positive review. We are humbled by your recommendation and delighted to hear that you had a wonderful stay with us. Given your high quality experience, we hope you would consider us again in future and we are most excited towards welcoming you back.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sightseer02189995835 wrote a review Jul 2023
4.0 of 5 bubbles
the stay was perfect, however it would be great if there's any dishwashing soap or shampoo to clean the dishes. While the amenities was perfect, however, couldn't connect to wifi as it says full. The hairdryer also doesn't have any option to blow cold or warm air and only blow relatively hot air.
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel
Responded 11 Jul 2023
Thank you for your positive review. We are delighted to hear that your stay with us was perfect although regret some of the mentioned shortcomings during your stay. The WiFi issue is duly noted and shall be looked into for the convenience of future guests. Having said that, hope this would not deter you from a future stay with us and we look forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adventure08660606958 wrote a review Jan 2024
5.0 of 5 bubbles
Helpful receptionist and staff ever, lovely and great first impression of hotel. It was clean and huge room. A plenty menu of breakfast. The location is strategic and easy access to highway. I have ordered room service, the taste of food quite good but the vegetables in fried rice was not fresh
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Ong, Owner at Acappella Suite Hotel
Responded 21 Jan 2024
Thank you very much for your positive review. We are delighted to hear that you had a great first impression of us and that your stay was equally as meaningful. Our regret on your room service order though but nonetheless we appreciate you bringing this to our attention. Rest assured this shall be looked into and hopefully this experience would not deter you from a future stay with us. Hope to welcome you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Nizam M
Singapore, Singapore38 contributions31 helpful votes
You dont have to provide any marriage certificates, there wont be any complaint or raid unless the hotel management brought it up to the authorities.
Answer from ongkyw
Shah Alam, Malaysia172 contributions129 helpful votes
We would advise you to catch a airport limo from KLIA. Tickets can be purchased after customs clearance and the journey would typically cost between RM 68-75.
Answer from ongkyw
Shah Alam, Malaysia172 contributions129 helpful votes
iCity is located about 12 km away and is easily reachable by Grabcar within 15 minutes. Subang Airport is 16 km away and a good 20 minute journey without traffic. The way to the airport can however become congested at peak periods. Hope this helps.
JRHawley asked a question Sept 2017
Holmfirth, United Kingdom35 contributions31 helpful votes
Does the hotel have a bar?
Answer from SoWhat_76
Sentosa Island, Singapore65 contributions10 helpful votes
yes but i forgotten the name of the bar
Meander38696287101 wrote a tip Jan 2025
1 contribution
5.0 of 5 bubbles
"pls maintenance pool for safety tq "
Read full review
Ash wrote a tip Jan 2025
Germany1 contribution
5.0 of 5 bubbles
"Some of the rooms are facing the main road. Sometimes you will hear noise from the car/bike! Choose the room facing the pool instead."
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Nurhanis Abd Hamid wrote a tip Jan 2025
3 contributions1 helpful vote
5.0 of 5 bubbles
"There is no add on bed in this hotel. They can only provide you pillow and blanket. However, you can bring your own. Its good!"
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Farizah F wrote a tip Jan 2025
12 contributions
4.0 of 5 bubbles
"The location is near to popular restaurant in shah alam such as nasi lemak cinta sayang, kueh cafe, ayam gepuk pak gembus and many more."
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Aiamjun J wrote a tip Dec 2024
1 contribution
4.0 of 5 bubbles
"Unless you close the bedroom door, the lights from the living room can affect sleep. "
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Not the right property for you?
There are more places to choose from in the Shah Alam area.
PRICE RANGE
RM 155 - RM 208 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictShah Alam
NUMBER OF ROOMS
210
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ACAPPELLA SUITE HOTEL (R̶M̶ ̶1̶9̶2̶) RM 152: UPDATED 2025 Reviews, Price Comparison and 333 Photos (Shah Alam) - Tripadvisor

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