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Acappella Suite Hotel & Residences

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No. 8 Persiaran Sukan Seksyen 13, Shah Alam 40100 Malaysia
Lowest prices for your stay
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US$39
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US$37
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Traveller (194)
Room & Suite (77)
Dining (7)

About

#3 of 44 hotels in Shah Alam
Location
Cleanliness
Service
Value
Newly opened in 2015, Acappella Suite Hotel & Residences is an oasis of splendour within the lush city of Shah Alam, and the boldest concept development to date by the Acappella Group. Impeccably designed with a stunning plethora of choice accommodation and fine facilities, Acappella Suite Hotel & Residences is the perfect home away from home for the most discerning of travelers. Offering more space hence value for money than traditional hotels, Acappella Suite Hotel & Residences is the accommodation of choice for leading MNCs in major industries including oil & gas, telecommunications, aviation, IT, consulting and many, many more. Welcome and allow yourself to be enchanted by the song of the tropical rainforest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Secured parking
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Malay

Location

Full view
37Car recommended
Grade: 37 out of 100
22Restaurantswithin 1 km
0Attractionswithin 1 km
193Reviews9Q+A33Room tips
Traveller rating
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Popular mentions
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Most Recent
IKHA wrote a review Oct 2020
2 contributions1 helpful vote
3 days 2 night best experiance..Fun and good service...shahrul was friendly to the kids..the room was very comform.. i like the pool most...overall satisfied..InsyaAllah will come again..just the food can be upgrade I think..
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 4 Oct 2020
Thank you very much for your review. We are most delighted to hear that your family had a fun and enjoyable time with us. The greatest being that you were satisfied with our overall hospitality. As for your comment on the food we will take that into account for the benefit of the future guest experience. Hope we would be able to welcome you back in future and hope you would remain well and healthy always.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nur wrote a review Oct 2020
2 contributions1 helpful vote
kids club one of the great facilities provided for hotel guests. should continue ... kids club employee Mohd Amin is very friendly kids and customer friendly. Thank you very much. Facilities sangat bagus cuma dari segi kedudukan kids club terpencil dan agak tertutup dari segi pandangan umum dan promosi tentang kids club oleh pihak hotel tidak diwar war kan. Keseluruhan terbaikk...
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 3 Oct 2020
Terima kasih di atas pendapat anda terhadap Kids Club. Kami berasa amat bangga keluarga anda menikmati layanan mesra kami terutamanya yang diberi oleh Amin. Kami pasti akan kirimkan penghargaan anda kepada Amin. Dengan pengalaman terbaik anda, kami berharap agar anda dapat berkongsi ini bersama rakan-rakan dan sekeluarga.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Muhammad Aiman wrote a review Sep 2020
1 contribution1 helpful vote
Shahrul makes a good friend for my kids..twice came here..my kiddos love to play with provided instruments and toys..ambient place and iternary..all toys here sanitized frequently to ensure any harmful disease during covid19 days.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 29 Sep 2020
Thank you very much for your review and for your special mention of Shahrul. We are delighted that you enjoyed the weekend of fun at our Kids Club. With Covid-19, we take special care to ensure a safe and hygienic environment for everyone. That being said, we thank you for your patience and understanding. Looking forward to welcoming you back again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mirajuma wrote a review Sep 2020
4 contributions2 helpful votes
Always book acapella hotel since 2012 if i have business matter in shah alam. With new kids club, my children enjoyable the set up & the activities provide. Friendly staff & pleasant environment. Just my suggestion please upgrade cleaning floor in the room maybe after PKP the room didnt use. Overall i give 96% to this awesome hotel. Always be my 1st choice 💟 -Amirah Ipoh-
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 13 Sep 2020
Thank you very much for your loyalty and support throughout these years. We are pleased and delighted to have received this honorary review from you. Being your first choice in Shah Alam, we look forward to many more stays with us. Hope every trip back to Home Away from Home would delight you and your family always.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shahrul Ridzuan A wrote a review Sep 2020
1 contribution1 helpful vote
We checked in here from 11th until 13th September 2020 for the Bengkel Pembangunan Produk and Modul hosted by Institut Integriti Malaysia. It was a memorable stay because it of the excellent service and hospitality! Nice stay! Definitely will repeat! Highly recommended!!!
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 13 Sep 2020
Thank you very much for your positive review. We are delighted to hear that you would recommend us to others and that you had an excellent stay. With that, we look forward to your future stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Naz W wrote a review Sep 2020
1 contribution1 helpful vote
Very nice place to stay. Kids were occupied with activities - pool, kid's club and playground. The suite is very comfortable, large and clean. We really enjoyed our stay here. Definitely will come back again.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 12 Sep 2020
Thank you very much for your positive review. We are extremely delighted to hear that your family was well entertained and that there was something for everyone. Even more so that your stay was comfortable and you would like to come back again. We would appreciate it if you would also share your experience with your family and friends. With that, we look forward to future stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eeiyda A wrote a review Aug 2020
2 contributions1 helpful vote
Good idea but need to expand the activities and games. The activities that my kid had were poison chair and drawing and the rest they played with the inhouse games provided. The facilitators were great with kids
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 31 Aug 2020
Thank you very much for your review. We do admit that being new, the Kids Club may have much to improve on being a work in progress. Our staff do try their best in keeping things fun although we also welcome and useful feedback which is given from time to time. That being said, we hope you would recommend us to others in future and we certainly hope you would consider us again yourself in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Afiq Ahamad wrote a review Aug 2020
1 contribution1 helpful vote
Went to Acapella for the 2nd time and it failed to dissapoint us. Enjoy most of the stuff offered there especially the pool staff are very organized and super friendly. While waiting for our turn to use the pool, we took our kids to Kids Club. Suprised by its new establishment, it offers lots of activities and fun. Nothing beats the kids amusement and joys. As for others, we think the menu that had during our buffet breakfast was a bit ‘downgraded’, perhaps due to MCO the choices are reduced, yet the taste are still good. Overall, we’v decided to revisit this wonderful place.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 31 Aug 2020
Thank you very much for your positive review and for repeat stay with us. We are thrilled to hear that your family enjoyed our hospitality and that the family were very well entertained. It is however unfortunate that under the new normals we are unable to return to our original product offerings for breakfast simply due to the health and hygiene concerns. It is however our commitment to deliver quality without compromising on the well-being of guests. In ending, we are so honoured to have a place in your heart for a return stay and look forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rose wrote a review Aug 2020
1 contribution1 helpful vote
Kebersihan✅ Aktiviti✅ Staff peramah✅ But..lagu try bukak lagu kanak² sbb kids club kan..ni bukak lagu zumba🤭😅overall ok..maybe next time kalau time cuti² kids club boleh buat aktiviti ajak budak² buat game or etc.tq
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 30 Aug 2020
Terima kasih di atas maklum balas anda. Kami gembira dengan pengalaman positif anda. Semoga anak-anak terhibur bersama Kids Club kami dan kami menantikan kedatangan keluarga anda semula di masa yang akan datang.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chyfrommalaysia wrote a review Aug 2020
7 contributions1 helpful vote
+1
This is my first hotel after covid 19 attack Malaysia. I would say this hotel is beyond my expectation. Room is clean and spacious. Hot water and refrigerator function very well. I have 1 year old daughter with me. After breakfast, i went to kids club. Kids club is very good, spacious and fun. There is one staff takinh care this area. The staff very child friendly & entertain the children here. Lots of toy. They limit number of children in this area for physical distancing. Must book first. Name and temperature is taken. Pictures beliw show kids club area. Most important is my daughter really enjoy her time here. I also love how guards here politely remind guest who does not put on their mask. They really take seriously procedures that been set by our health ministry. I feel
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 29 Aug 2020
Thank you very much for your review. We are delighted to hear that our hospitality and facilities were beyond your expectations. Even more so that you daughter enjoyed the Kids Club, was indeed a pleasure to see her having fun in person. We take comfort that you were also pleased with the necessary health and physical distancing precautions we had in place. Fun is indeed important but so is the health and well being of everyone. With that, we sincerely look forward to your future visit and would appreciate it if you would recommend more to enjoy an experience like yours.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$40 - US$51 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictShah Alam
NUMBER OF ROOMS
217
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ACAPPELLA SUITE HOTEL & RESIDENCES (R̶M̶ ̶2̶2̶8̶) RM 171: See 182 Reviews, Price Comparison and 237 Photos (Shah Alam)